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OpenText Communications

5.0 (2)
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How are these alternatives similar to OpenText Communications?

The alternatives suggested are similar to OpenText Communications in terms of common software categories, shared features and the number of verified user reviews. Explore the following OpenText Communications alternatives to see if there are any OpenText Communications competitors that you should also consider in your software research.


What are the top 5 alternatives to OpenText Communications?


Top 20 alternatives

Viber

Mobile messaging platform

Overview

Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications. Read more about Viber

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.5

WhatsApp

Real-time customer communications management software

Overview

WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more. Read more about WhatsApp

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.7 0.2

Text Request

Ignite customer engagement

Overview

Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere. Read more about Text Request

Business size

S M L

Starting from: US$59.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.1

Telegram

Cloud-based mobile and desktop messaging app for all devices

Overview

Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service Read more about Telegram

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.7 0.2

Weave

Customer communication and appointment scheduling solution

Overview

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Read more about Weave

Business size

S M L

Starting from: US$249.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.4

LiveAgent

Multichannel customer care solution with an AI chatbot

Overview

LiveAgent is an omnichannel customer satisfaction solution. It helps businesses manage key customer interactions and customer support tickets from a single platform. LiveAgent is a leader in delivering exceptional customer experiences. Start with a 1 month free trial, no credit card required. Read more about LiveAgent

Business size

S M L

Starting from: US$15.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.1

Wati

Conversational AI Platform

Overview

Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services. Read more about Wati

Business size

S M L

Starting from: US$39.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.2

Missive

Collaborative inbox for teams

Overview

Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience. Read more about Missive

Business size

S M L

Starting from: US$18.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.2

Tidio

Aill-in-one customer support software with AI features

Overview

Tidio is a customer service suite with help desk, live chat, chatbot, and AI agent options. Lyro, it's conversional AI chatbot, is capable of resolving up to 64% of incoming issues. Sign up for a free 7-day trial. Read more about Tidio

Business size

S M L

Starting from: US$0.00
  • Free Version
  • Free Trial
Value for Money 4.5

Zendesk Suite

AI powered customer service across all channels

Overview

Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history. Read more about Zendesk Suite

Business size

S M L

Starting from: US$39.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.3

Pipedrive

Cloud-based CRM solution for salespeople

Overview

Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Read more about Pipedrive

Business size

S M L

Starting from: US$19.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.1

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based customer service software that helps businesses of all sizes engage with customers across email, phone, chat, and social media effortlessly. Read more about Freshdesk

Business size

S M L

Starting from: US$19.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.1

Intercom

Intercom is bringing AI-first Customer Service to the world

Overview

Intercom is redefining how businesses support their customers using powerful messaging and automation Read more about Intercom

Business size

S M L

Starting from: US$39.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.5

OneSignal

Maximize Engagement. Minimize churn.

Overview

OneSignal is a customer engagement platform that powers email, push notifications, SMS, and in-app messages for product teams, developers and marketers. Designed for engagement and data collection, OneSignal offers customer journeys, A/B testing, analytics, personalization, and segmentation. Read more about OneSignal

Business size

S M L

Starting from: US$9.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.1

Bigin by Zoho CRM

Pipeline-centric CRM system for small businesses

Overview

Bigin is a pipeline-centric customer relationship management solution designed to help small businesses manage sales pipelines, schedule follow-ups, and update customer records. It enables employees to capture and store prospect and customer details including deals, emails, activities, tweets, and more in a centralized repository. Read more about Bigin by Zoho CRM

Business size

S M L

Starting from: US$1.00
Pricing plans
Value for Money 4.7 0.2 View Pricing Plans

Front

AI-enabled customer service platform for collaboration

Overview

Front is a customer operations platform that enables customer-facing teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email. Read more about Front

Business size

S M L

Starting from: US$25.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.4

Thryv

All-in-one management solution built for small business

Overview

Thryv is an all-in-one, cloud-based management platform specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Read more about Thryv

Business size

S M L

Starting from: US$646.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.5

Kustomer

Modern Customer Service Software For Customer-First Brands

Overview

Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Read more about Kustomer

Business size

S M L

Starting from: US$89.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.1

Freshchat

Live Chat software for modern messaging

Overview

Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social Read more about Freshchat

Business size

S M L

Starting from: US$1,799.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.5

Help Scout

Cloud-based customer support platform

Overview

Help Scout is a shared inbox, help center, and live chat software that gives your team the tools needed to easily manage customer communications. The platform offers a range of features, including AI-powered tools, integrations, and analytics, to empower both your team and your customers. Read more about Help Scout

Business size

S M L

Starting from: US$55.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.1

Quick view of OpenText Communications

Business size

S M L

Pricing starting from:

Not provided by vendor Show more details

  • Free Version
  • Free Trial

Value for Money

4.5