--- description: Detailed reviews on Missive based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Missive with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Missive Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Productivity Software](/directory/330/productivity/software) > [Missive](/software/2057204/missive) # Missive Canonical: https://www.getapp.ca/software/2057204/missive Page: 1 / 8\ Next: [Next page](https://www.getapp.ca/software/2057204/missive?page=2) > Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience. > > Verdict: Rated **4.9/5** by 175 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Missive \- Centralize team communication across email, SMS, WhatsApp, Instagram, Messenger, and more with Missive's unified shared inboxes, so every conversation lives in one searchable place instead of scattered across apps. - Collaborate on replies in real time with Missive's internal chat and comments, letting teammates draft together, share context, and resolve questions inside the same thread without forwarding or CC chains. - Assign, watch, and track every conversation with Missive's built-in task and status system, giving managers full visibility into who's handling what and ensuring no customer message slips through the cracks. - Automate repetitive triage with Missive's rules engine, which can route, tag, assign, snooze, or auto-respond to incoming messages based on sender, content, or custom conditions you define. - Connect your existing stack with Missive's native integrations for HubSpot, Pipedrive, Aircall, Todoist, Asana, Trello, and more, plus a full REST API and webhooks for custom workflows. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 175 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Missive - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$18.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: - Free - $14/month - $18/month - $26/month Details: https://missiveapp.com/pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Autoresponders - Brainstorming - Business Process Automation - CRM Software - Calendar Management - Calendar Sync - Canned Responses - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management Software ## Integrations (22 total) - Aircall - Asana - ChargeDesk - ChatGPT - Claude - ClickUp - Close - Daylite for Mac - Dialpad - Dropbox Business - FullContact - Gemini - Google Drive - HubSpot CRM - Make ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Productivity Software](https://www.getapp.ca/directory/330/productivity/software) ## Related Categories - [Productivity Software](https://www.getapp.ca/directory/330/productivity/software) - [Collaboration Software](https://www.getapp.ca/directory/335/web-collaboration/software) - [Customer Engagement Software](https://www.getapp.ca/directory/650/customer-engagement/software) - [Complaint Management Software](https://www.getapp.ca/directory/841/complaint-management/software) - [Customer Success Software](https://www.getapp.ca/directory/959/customer-success/software) ## Alternatives 1. [Google Workspace](https://www.getapp.ca/software/90761/google-apps-for-business) — 4.7/5 (17564 reviews) 2. [Microsoft 365](https://www.getapp.ca/software/90725/microsoft-office-365) — 4.6/5 (14084 reviews) 3. [Front](https://www.getapp.ca/software/102177/front) — 4.5/5 (286 reviews) 4. [Hiver](https://www.getapp.ca/software/20502/hiver) — 4.7/5 (147 reviews) 5. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1784 reviews) ## Reviews ### "The perfect solution for freelancers, SME's, and larger organizational teams" — 5.0/5 > **Max** | *January 13, 2026* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: I absolutely love Missive. I have been using it quite some time now, since they were just in the start-up phase. For private mail accounts it provides all tools you need (for free, mostly). Lots of functionality and lots of integrations: from Todoist (or similar) to openAI or API access. Also an absolute must for teams: affordable plans for a very broad package of team functionality: delegating conversations, tagging each other, discussing conversations, managed signatures, managed responses (templates), and shared inboxes. I have been doubting recently between Spark en Missive, but given Missive's extra and stable functionality over Spark combined with its reasonable pricing it is an absolute no brainer for me to choose Missive. Over the last few years it has been working perfectly on both my MacBook and iPhone. Also love the automations (workflow) through rules and conditions. > > **Cons**: So far there is not much I do not like about Missive. I think it is a responsive web-app across the different platforms (instead of a dedicated app), but that's something you barely notice while using it. It makes the experience solid, stable, and uniform across all platforms. > > To summarize my experience: my absolute go to solution for both privet and shared e-mail boxes. Centralizing rules, templates, and signatures make Missive a perfect tool for organizational teams. ----- ### "Much better control over receivables tracking" — 5.0/5 > **Verified Reviewer** | *April 30, 2026* | Civil Engineering | Recommendation rating: 9.0/10 > > **Pros**: Having the full payment conversation history right there helps me figure out how to handle each client - you can spot the patterns and adjust your approach accordingly. We built out a tagging system based on how overdue things are (30 days, 60 days, on payment plans, or disputed) which makes it dead simple to focus on the urgent stuff first. > > **Cons**: The phone app works fine for basics but missing some of the desktop functionality I'd want when I need to check on accounts away from my computer. > > Coming up on a year using this for collections and accounts receivable. Our collection rates are genuinely better - stuff doesn't fall off our radar anymore so we're actually getting paid quicker. Also really helps that newer folks on the team can easily bump tricky collection cases up to someone more experienced without a bunch of forwarding and explaining. ----- ### "Team inbox that actually works for us" — 4.0/5 > **Verified Reviewer** | *April 29, 2026* | Research | Recommendation rating: 6.0/10 > > **Pros**: The comment feature is very useful—it lets us add notes and context directly without messy email chains. It also helps us quickly assign tasks during busy times. > > **Cons**: Right out of the box, the notifications are a bit too frequent, so everyone needs to adjust their settings. The mobile app works well, but it doesn’t have all the features available on the desktop version. > > We use this as our main tool for team emails now. It fixed many small issues and stopped us from sending duplicate replies. There was a short learning period, but now it’s part of our daily work. It works well for tracking ongoing conversations and making sure no one replies twice. Setup took some effort, but after that it has been running smoothly without causing new problems. ----- ### "The only email client I've found with rules" — 4.0/5 > **Kate** | *January 31, 2026* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: I love the rules. I am honestly paying a lot of money almost exclusively because I love the ability to "turn my email off" during set hours. > > **Cons**: The cost. It's very expensive and I'm not using 99% of the features. They require you to register at the Pro level just for access to rules. The creators very kindly explained why -- and I do get it, it's just expensive, that's all. > > Overall, positive. There's a bit of a learning curve setting everything up and I wish it were easier to test run email rules/settings, but I think I have a handle on everything. I also really wish Notion was integrated, but I have a workaround for now. ----- ### "Billing process way more organized now" — 5.0/5 > **Verified Reviewer** | *May 21, 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I love being able to mark conversations as done once invoices are settled - keeps our workspace tidy. Automatic rules keep our workflow organized without doing it manually. Templates for common billing stuff (payment confirmations, late fee explanations, payment plans) have cut my response time in half. > > **Cons**: It would be very helpful to have enhanced filtering and sorting options within the system, particularly for invoice amounts, due dates, payment dates, and outstanding balances. Improved filters would make it easier to review transactions, track pending invoices, and identify payment trends efficiently. Additional features such as customizable date ranges, multi-condition filtering, and quick search functionality would significantly improve day-to-day accounting operations. These improvements would also help during reconciliations, month-end closing, and audit preparation by reducing manual effort and saving time. Overall, more flexible filtering capabilities would improve accuracy, reporting efficiency, and the overall user experience for managing invoices and payments. > > We started using Missive about seven months ago and our billing work runs way smoother now. Before, client billing emails were all over the place in everyone's personal inboxes and we'd sometimes give clients conflicting info about the same invoice. Now everyone sees the same stuff and our answers are consistent. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.ca/software/2057204/missive?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2057204/missive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data