--- description: Detailed reviews on Pipedrive based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Pipedrive with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Pipedrive Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Sales Performance Management Solutions](/directory/3837/sales-performance-management/software) > [Pipedrive](/software/90507/pipedrive) # Pipedrive Canonical: https://www.getapp.ca/software/90507/pipedrive Page: 1 / 123\ Next: [Next page](https://www.getapp.ca/software/90507/pipedrive?page=2) > Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features. > > Verdict: Rated **4.5/5** by 3055 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Pipedrive It offers AI-powered tips to focus on winning and renewing deals. It helps refine the strategy with real-time performance insights, leverage real-time, visual data to make tough decisions and identify what works. Users can personalize Pipedrive to their unique sales process.The CRM adapts to the business's sales strategy, giving teams the tools and tips needed to succeed. It safeguards data with robust security features. Users can tailor account permissions and security settings and get instant alerts. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3055 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Pipedrive - **Location**: London, UK - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: A simple CRM starting at $12.50 per user per month subscription. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Dutch, English, Estonian, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian - **Available Countries**: Albania, Algeria, American Samoa, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Cambodia, Cameroon and 118 more ## Features - AI Copilot - AI/Machine Learning - API - Access Controls/Permissions - Account Management Software - Accounting Software - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Automated Responses - Autoresponders - Batch Processing - Business Card/Badge Scanning - Buyer Management - CRM Software - Calendar Management - Calendar Sync - Calendar/Reminder System ## Integrations (99 total) - APIANT - Act-On - ActiveCampaign - ActiveDEMAND - ActiveIQ - Acuity Scheduling - Aircall - Apollo.io - Asana - Bedrock Data - Calendly - CallHippo - Callmaker - Crossbeam - Cyclr ... and 84 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Sales Performance Management Solutions](https://www.getapp.ca/directory/3837/sales-performance-management/software) ## Related Categories - [Sales Performance Management Solutions](https://www.getapp.ca/directory/3837/sales-performance-management/software) - [CRM Software](https://www.getapp.ca/directory/230/crm/software) - [Contact Management Software](https://www.getapp.ca/directory/337/contact-management/software) - [Sales Force Automation Software](https://www.getapp.ca/directory/338/sales-force-automation/software) - [Lead Management Software](https://www.getapp.ca/directory/339/lead-management/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.getapp.ca/software/90378/salesforce) — 4.4/5 (18785 reviews) 2. [HubSpot CRM](https://www.getapp.ca/software/102533/hubspot-crm) — 4.5/5 (4465 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.ca/software/142099/bigin-by-zoho-crm) — 4.7/5 (733 reviews) 4. [Zoho CRM](https://www.getapp.ca/software/9908/zoho-crm) — 4.3/5 (6978 reviews) 5. [EngageBay CRM](https://www.getapp.ca/software/113999/engagebay-marketing) — 4.7/5 (908 reviews) ## Reviews ### "Pipedrive Drives Positive CRM Experience" — 4.0/5 > **Jay** | *October 19, 2024* | Fund-Raising | Recommendation rating: 8.0/10 > > **Pros**: The calendar integrations with Google and Microsoft365. Ability to create templates for emailing. > > **Cons**: There is a reasonably steep learning curve, although the support website and the chat services are beneficial. > > The support team via the chat service has been of great assistance. The thoroughness of the data one can compile for a sales prospect is very good. ----- ### "Easy and effective" — 5.0/5 > **Michael** | *February 22, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I like that there’s multiple ways to document details for a client. I like the note section I like being able to have a source ID to connect my account to a wrap easily. > > **Cons**: I would like better reporting availability options so I can see different levels of how the pipeline is being done, especially in the won my section > > Great I love how easy it is to use. I would highly recommend it to someone who’s beginning a new CRM. ----- ### "Pipedrive customer service is so bad, that it ruins the product" — 1.0/5 > **keith** | *March 5, 2025* | Computer Hardware | Recommendation rating: 3.0/10 > > **Pros**: pipedrive has a lot of features and is easy to use > > **Cons**: pipedrive customer service is utter garbage, I have been locked out of my primary account for days. They will not call you and if you cant log in then you cannot chat. and their AI support is idiotic at best. > > not good, I have spent a long time using it, and for example I had accidentally set up an account that i did not use, and it was obivous, and they would not refund me even though they could see that I had an account I was using under the same email. ----- ### "User-friendly CRM" — 5.0/5 > **Mirjam** | *March 4, 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The search function at the top is great. I use it all the time to find contacts, deals and organizations. I like how the data on leads, deals, persons and organizations all are can be customized and linked together. > > **Cons**: I use Pipedrive as a marketer. The basics are covered (what we need for now) but I miss good reports for newsletters and the ability for tracking clicks from newsletters to our website. > > I find it very user-friendly. The documentation is thorough and helpful. The few times I have a question I can chat with support and they are quick to help me. ----- ### "Pipedrive Offers Deal Clarity" — 5.0/5 > **Ryan** | *April 8, 2025* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Clearly and visually see my deal pipeline > > **Cons**: It might be more than I need right now in a CRM > > Overall, I'm using Pipedrive to track deals for about $650K in revenue. Being able to move deals down the pipeline is helpful. ----- Page: 1 / 123\ Next: [Next page](https://www.getapp.ca/software/90507/pipedrive?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/90507/pipedrive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data