About Pipedrive

Pipedrive is a web-based sales CRM software that helps sales teams of all sizes and industries close more deals. Used by over 100,000 companies, Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and powerful AI features.

Pipedrive’s simple interface empowers salespeople to streamline workflows and unlock instant sales insights. Easily track deal and lead progress with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Pipedrive offers over 500 popular app integrations across all revenue stages, including Zapier, Zoom and Google Workspace, so you can sync all your data in one place and supercharge productivity.

Reach the right contacts at the right time with intelligent lead segmentation and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier.

Setting up your Pipedrive account takes minutes. Close more deals from day one with a personalized free onboarding session and round-the-clock account support. Start your 14-day free trial today and enjoy full access to all of Pipedrive’s powerful features – no credit card needed.

Pricing starting from:

US$14.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Pipedrive

• Unlock sales success. Simplify your workflow and unite your sales tasks in one workspace.
• Stay one step ahead with Pipedrive AI. Get personalized, AI-powered tips to focus on winning and renewing deals.
• Refine your strategy with real-time performance insights. Leverage real-time, visual data to easily make tough decisions and identify what works.
• Customize Pipedrive to your unique sales process. Discover the power of a CRM that adapts to your sales strategy, giving you the tools and tips you need to succeed.
• Integrate Pipedrive with 500+ sales and marketing apps. Seamlessly connect your favorite software or find new tools with tailored recommendations.
• Get started quickly with complimentary onboarding. Close more deals from day one with a free onboarding session and easy account setup.
• Safeguard your data with robust security features. Tailor your account permissions and security settings and get instant alerts for peace of mind.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Albania, Algeria, American Samoa, Andorra, Argentina and 132 others

Supported Languages

Czech, Dutch, English, Finnish, French and 11 others

Pricing starting from:

US$14.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Pipedrive Software - Pipedrive lets you track your sales pipeline, optimize leads, manage deals with AI and automate your entire sales process so you can focus on selling.
Pipedrive Software - Pipedrive lets you track your sales pipeline, optimize leads, manage deals with AI and automate your entire sales process so you can focus on selling.
Pipedrive Software - A central hub for contact management makes it quicker and easier for salespeople to access valuable customer information.
Pipedrive Software - Never miss a follow-up with automated sales conversations and AI-powered prompts to focus on the right leads.
Pipedrive Software - Speed up response time and never miss an opportunity again with two-way email sync. Connect up to five email accounts and keep prospects hooked with customizable templates.
Pipedrive Software - Draft quick, personalized emails from simple AI prompts, saving time and enhancing sales outreach.
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Pipedrive video
Pipedrive video
Pipedrive Software - Pipedrive lets you track your sales pipeline, optimize leads, manage deals with AI and automate your entire sales process so you can focus on selling.
Pipedrive Software - Pipedrive lets you track your sales pipeline, optimize leads, manage deals with AI and automate your entire sales process so you can focus on selling.
Pipedrive Software - A central hub for contact management makes it quicker and easier for salespeople to access valuable customer information.
Pipedrive Software - Never miss a follow-up with automated sales conversations and AI-powered prompts to focus on the right leads.
Pipedrive Software - Speed up response time and never miss an opportunity again with two-way email sync. Connect up to five email accounts and keep prospects hooked with customizable templates.
Pipedrive Software - Draft quick, personalized emails from simple AI prompts, saving time and enhancing sales outreach.

Features

Total features of Pipedrive: 169

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Automated Responses
  • Autoresponders
  • Batch Processing
  • Business Card/Badge Scanning
  • Buyer Management
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Management
  • Call Recording Software
  • Campaign Management Software
  • Chatbot Software
  • Churn Management
  • Click Tracking
  • Client Tracking
  • Client/Property Matching
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management Software
  • Content Delivery
  • Content Management System (CMS) Software
  • Contract/License Management
  • Customer Database
  • Customer Engagement Software
  • Customer History
  • Customer Segmentation
  • Customer Support Software
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Dashboard Software
  • Data Extraction Software
  • Data Import/Export
  • Data Management Software
  • Data Synchronization
  • Data Visualization Software
  • Deal Management
  • Document Management Software
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Email Campaign Management
  • Email Management Software
  • Email Marketing Software
  • Email Response Control
  • Email Templates
  • Email Tracking Software
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Management
  • For AEC Industry
  • For Financial Institutions
  • For Healthcare
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Forecasting
  • Geotargeting
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Distribution
  • Lead Engagement
  • Lead Management Software
  • Lead Notifications
  • Lead Nurturing Software
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat Software
  • Marketing Automation Software
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Modeling & Simulation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Currency
  • Multi-Language
  • Multiple Site Management
  • Natural Language Processing
  • Negative Feedback Management
  • Offline Form
  • Online Forms
  • Opportunity Management
  • Pageview Tracking
  • Patient Communications
  • Patient Management Software
  • Performance Management
  • Performance Metrics
  • Personalization Software
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Pre-Configured Bot
  • Predictive Analytics Software
  • Product Catalog
  • Project Management Software
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Rental Property Management Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Forecasting Software
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling Software
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Single Sign On Software
  • Statistical Analysis Software
  • Subscriber Management
  • Summary Reports
  • Survey/Poll Management
  • Tagging
  • Task Management Software
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Text Analysis Software
  • Third-Party Integration
  • Third-Party Integrations
  • Time on Site Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Usage Tracking/Analytics
  • Visual Analytics
  • Web-based Deployment
  • Website Visitor Tracking
  • Workflow Management Software

Alternatives

noCRM.io

4.6
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Woodpecker

4.7
#2 Alternative to Pipedrive
Woodpecker automatically populates templates for legal documents with specified client data. It can populate single or...

Dubsado

4.2
#3 Alternative to Pipedrive
Dubsado is a platform that lets businesses customize reusable form templates for several contracts, lead capture forms,...

Zendesk Suite

4.4
#4 Alternative to Pipedrive
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions...

Reviews

Overall rating

4.5 /5
(3,034)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support Software
4.4/5

Already have Pipedrive?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 3,034
Andrew
Andrew
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Very visual

Reviewed on 2023-11-27

Great overall. It's expensive for team, and got a lot of value from it. Super easy to implement.

Great overall. It's expensive for team, and got a lot of value from it. Super easy to implement.

Pros

For us visual people, this is the best solution. I can see exactly what's going on in my sales channel with this easy to use CRM. It's very easy to see the dashboard and move leads around.

Cons

Most other CRM have a great version. This one does not after a brief free trial.

Response from Pipedrive

Andrew, thank you for sharing your insights!

Ben
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Not Bad overall but not the most user friendly

Reviewed on 2024-03-28

Overall decent CRM and decent value. Not ideal for Shopify store owners unless you're technically...

Overall decent CRM and decent value. Not ideal for Shopify store owners unless you're technically proficient to set up complicated triggers through Zapier. Activity scheduling isn't the most user friendly or intuitive but email tracking is very good and easy to link to deals in a number of ways.

Pros

Easy-ish to sync with my Shopify store and integrate with other programs. Good for tracking emails and contact with certain deals when using the Pipedrive email functionality.

Cons

Not hte most user friendly, some of the older members of our team struggle a bit. Many useful features behind a heavy paywall. Would prefer a smoother link to Shopify, without Zapier.

Alternatives Considered

Zoho CRM and HubSpot CRM

Reasons for Switching to Pipedrive

The email integration and the pricing was better.

Response from Pipedrive

Ben, thank you very much for sharing your feedback!

Brandon
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 4.0 /10

Basic Note Taking

Reviewed on 2024-11-22

The experience is really bland. I would consider this an oversided note taking platform. Way to...

The experience is really bland. I would consider this an oversided note taking platform. Way to many free options that are better.

Pros

It is a resource for basic information gathering.

Cons

It is not designed for complex data entry. Outside of text, there is no way to creatre formulas to help make the date compute beyond typed text.

Response from Pipedrive

Hello, Brandon,

Thank you for sharing your thoughts!

We appreciate your feedback regarding the platform.
We’re always looking to improve and will consider your comments as we work on enhancing the platform.

If you’re looking for specific features, feel free to reach out to our team, and we’d be happy to discuss your needs.

Kind regards,
Pipedrive Team

Jimmie
Overall rating
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Sales and Project Management all in one tab

Reviewed on 2024-10-14

I use Pipedrive to track opportunities, set deadlines for follow-ups and get a thirty thousand foot...

I use Pipedrive to track opportunities, set deadlines for follow-ups and get a thirty thousand foot view of how, when, and from where my leads are generated, signed. Once signed, Pipedrive allows for a Kanban project management.

Pros

You can track a lead from opportunity capture all the way project completion.

Cons

To really get the most out of Pipedrive you do need to add-on services. The cost is not too high, just be ready to spend more if you want to do more.

Response from Pipedrive

Thank you for your feedback!

Stely
Stely
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Very Useful Sales Tracking Software

Reviewed on 2023-08-08

In its capacity as a customer relationship management (CRM) system for our sales staff, it has...

In its capacity as a customer relationship management (CRM) system for our sales staff, it has proven to be rather effective. Although rather elementary, the lead assignment workflow automation is quite accessible and user-friendly.

Pros

Simple to navigate and modify to fit your needs. The majority of the description of features and abilities is written in straightforward English. Resources for understanding one's talents are readily available and simple to use. A thriving ecosystem for third-party app integration, allowing us to seamlessly bridge gaps between essential business tools (email, Teams, Zoom, etc.).

Cons

In all honesty, I can't think of much that I dislike about Pipedrive. Its interface may benefit from some modernization as it now appears somewhat dull and uninspiring. There is no more information.

Response from Pipedrive

Stely,
We truly appreciate the insights!
Keep an eye on our Pipedrive Community to follow the news.

Showing 5 reviews of 3,034 Read all reviews

Pipedrive FAQs

Below are some frequently asked questions for Pipedrive.

Pipedrive offers the following pricing plans:

A simple CRM starting at $12.50 per user per month subscription.

Pipedrive has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Pipedrive supports the following languages:

Czech, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian

Pipedrive supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Pipedrive integrates with the following applications:

APIANT, Act-On, ActiveCampaign, ActiveConversion, ActiveDEMAND, Acuity Scheduling, Aircall, Asana, Bedrock Data, Calendly, CallHippo, Callmaker, Cyclr, Datananas, Dealfront, Docusign, Drip, Dropbox Business, Dryrun, FreshBooks, Front, Gmail, Google Calendar, Google Contacts, Google Drive, Google Maps, Google Meet, Google Workspace, Gravity Forms, Grow, HappyFox Chat, Help Scout, Highrise, HubSpot CRM, Integrate.io, IntelligenceBank, Intercom, Jotform, JustCall, Kato, Kixie PowerCall, Klenty, Lead Gen & CRM (formerly SharpSpring), Lead Liaison, LeadBoxer, LiveChat, Livestorm, MRPeasy, Mailchimp, Mailjet, Microsoft 365, Microsoft Outlook, Microsoft Power Automate, Microsoft Teams, Operations Hub, Ottspotta, Outfunnel, PandaDoc, Plecto, Proposable, Proposify, QuickBooks Online, QuickBooks Online Advanced, QuoteWerks, RightSignature, Ringostat, Ruler Analytics, Slaask, Slack, Slemma, SupportBee, Surfe, Survicate, Talkdesk, Talkspirit, TimelinesAI, Toky, Tray.io, Trello, Userlike, Wishpond, Woopra, Xero, Yesware, Zapier, Zoom Workplace, lemlist, monday.com

Pipedrive offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Pipedrive.