--- description: Detailed reviews on Bigin by Zoho CRM based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Bigin by Zoho CRM with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bigin by Zoho CRM Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Bigin by Zoho CRM](/software/142099/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.getapp.ca/software/142099/bigin-by-zoho-crm Page: 1 / 30\ Next: [Next page](https://www.getapp.ca/software/142099/bigin-by-zoho-crm?page=2) > Bigin is a pipeline-centric customer relationship management solution designed to help small businesses manage sales pipelines, schedule follow-ups, and update customer records. It enables employees to capture and store prospect and customer details including deals, emails, activities, tweets, and more in a centralized repository. > > Verdict: Rated **4.7/5** by 724 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Bigin by Zoho CRM Includes sales pipeline management, customer support, and marketing automation features. Seamlessly integrates with popular apps, such as Gmail, Google Workspace, Microsoft 365, and more. Mobile apps available for iOS and Android devices. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 724 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing starts from $1/user/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Appointment Management - Appointment Scheduling Software - Assignment Management - Audit Trail - Automated Scheduling - Billing & Invoicing - Business Card/Badge Scanning - Business Process Automation - CRM Software - Calendar Management - Calendar Sync - Calendar/Reminder System - Call Logging ## Integrations (82 total) - AccuCare - Acefone - ActiveEdge - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail ... and 67 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.getapp.ca/directory/230/crm/software) ## Related Categories - [CRM Software](https://www.getapp.ca/directory/230/crm/software) - [Online CRM Software](https://www.getapp.ca/directory/232/online-crm/software) - [Mac CRM Software](https://www.getapp.ca/directory/2887/mac-crm/software) - [Lead Management Software](https://www.getapp.ca/directory/339/lead-management/software) - [Healthcare CRM Software](https://www.getapp.ca/directory/937/healthcare-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.ca/software/102533/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.ca/software/90378/salesforce) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.getapp.ca/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 4. [Kylas Sales CRM](https://www.getapp.ca/software/2052749/kylas) — 4.8/5 (573 reviews) 5. [Dynamics 365](https://www.getapp.ca/software/90844/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "Great for pipeline your sale deals" — 5.0/5 > **Alejandro** | *February 20, 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Pipeline is very easy to implement, I am a realtor and the fact I can create several pipelines for each kind of deal is great, it gives you focus on the important deals > > **Cons**: None that I think, maybe the setup for WhatsApp is a little tricky but once you implemented it is great ----- ### "“The Complete 2025 Review: How Bigin by Zoho CRM Empowers Small Business Sales Teams”" — 5.0/5 > **Wong** | *October 9, 2025* | Commercial Real Estate Software | Recommendation rating: 10.0/10 > > **Pros**: WHAT IT DOES WELL 1. Ease of Use \& Fast Setup - It has an intuitive UI, clean pipelines, and small teams can get started quickly. - Less learning curve compared to more feature-rich CRMs; up and running in less than an hour. 2. Affordable Pricing - For microenterprises or mom-and-pop stores, Bigin offers a lot of essential CRM functionality at lower cost vs “full” CRMs. - There is a free plan (with limitations), and paid plans that add more pipelines, workflows, records etc. 3. Pipeline-based Sales Tracking - Visual pipelines (drag \& drop deal cards) are yells of ‘Way to go\!’ - Good for tracking leads, contacts, deals, reminders; light automation for repetitive tasks. 4. Mobile \& On-the-Go Functionality - The mobile app works well for me and my users. Helps us as small teams stay in touch with deals when away from desk. 5. Simple Integrations - Integrates well with other Zoho apps and with Gmail etc. > > **Cons**: LIMITATIONS 1. Limited Features / Customization - As we scale up, or if we have more complicated processes, Bigin may feel restrictive. Features that we find lacking include: more advanced workflow automations, complex reporting, cross-filters, deeper customization of stages. - Once our needs grow, we need to move to full Zoho CRM. 2. Integration Constraints - While integrations exist, non-Zoho or less common tools sometimes are harder to connect or have less reliable syncs. - Glitches with Gmail add-on or with email/web-form integrations. 3. Automation Limitations - Automation is more basic: recurring tasks are simple, fewer triggers/conditions, less sophisticated rules. For example, stage transitions, automated follow-ups have constraints. 4. Onboarding Can Vary - Onboarding is less than ideal. Sometimes slow, reactive rather than proactive. - A few bugs/glitches or reliability issues appeared (e.g. missing form submissions, contacts disappearing) though not universal. 5. Scaling Up is a Challenge - If a venture has many users, many pipelines, or complex data, Bigin may not suffice long-term. Moving up to Zoho CRM or other robust CRMs may eventually be needed. > > Bigin by Zoho CRM tends to be a good fit when: - You are a small team (2-10 people) or startup. - You need basic CRM functionality (lead/contact/deal management, reminders, simple automations). - You want something you can setup quickly, and with minimal overhead (not a heavy IT project). - Price sensitivity is important. - You mostly work within simpler, linear sales pipelines rather than very complex, conditional processes. ----- ### "I really want to love it." — 3.0/5 > **Kathy** | *June 6, 2024* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: There is so much I love about this app. It's pretty simple to use, has a lot of great features, probably everything I need, to be honest. After they work out the bugs, I think it will be pretty great. > > **Cons**: There are bugs, as in some things don't even work, important things. I've reported enough to make me feel like we're beta testers. But though it reveals something about their dev team, I'm still hopeful they'll eventually get it right because they do try hard. It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train them better. Sometimes I end up having to find answers myself and then train them. They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone. > > Overall, in spite of the problems, I really like Bigin and am very happy I found it. I'd recommend it for sure. But I'm looking forward to the bugs getting fixed so I can like it more. ----- ### "Simple, Affordable, and Easy-to-Use CRM" — 5.0/5 > **Sourabh** | *January 27, 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Bigin by Zoho CRM is very easy to use with a clean interface. Lead and pipeline management are simple and effective, and task reminders help ensure no follow-ups are missed. It offers great value for money for small teams. > > **Cons**: It has limited advanced automation and customization options. For large teams or complex workflows, more advanced features would be helpful. > > Overall, my experience has been very positive. It is reliable, affordable, and perfect for startups and small businesses looking for a simple CRM. ----- ### "Simple and Helpful CRM for Small Businesses" — 5.0/5 > **Bhanu** | *July 25, 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Bigin is really easy to use. It helped me keep track of all my contacts, follow-ups, and deals in one place. I liked the mobile app the most—it’s simple and works smoothly. It’s perfect if you have a small team and want to stay organised without too much setup. > > **Cons**: Some features are very basic. If your business grows, you might feel the need to switch to Zoho CRM for more options. Also, the reports could be more detailed. > > My experience has been good. Bigin made my work easier and saved me time. I was able to manage leads and follow-ups without missing anything. It’s a good tool for small businesses or anyone just starting out with CRM. ----- Page: 1 / 30\ Next: [Next page](https://www.getapp.ca/software/142099/bigin-by-zoho-crm?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/142099/bigin-by-zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data