Here's our list of apps for Customer Engagement Software. Filters help you narrow down the results to find exactly what you’re looking for.

533 Software options

Aligned enhances the buyer-seller relationship and helps reps identify blind spots in customer journeys, enhancing efficiency, predictability, and growth. Read more about Aligned
Birdeye is the highest-rated all-in-one reputation and CX platform for local businesses and brands. Over 90k businesses use Birdeye’s platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales & thrive. Read more about Birdeye
VideoAsk lets you have one-to-one, asynchronous conversations with customers. It’s the perfect way to put a face to your name, build trust and forge personal connections, at scale. Read more about VideoAsk
LiveAgent is a web-based customer engagement solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff. Read more about Sprinklr
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do Read more about Slack
Lob Direct Mail is a software platform that allows marketing teams to use direct mail as a part of omni-channel campaigns across the customer lifecycle. Features include automatic triggers, activity dashboards, reports and analytics, invoicing, customizable templates, delivery tracking, and more. Read more about Lob
Freshdesk is a cloud-based customer service software that helps businesses of all sizes engage with customers across email, phone, chat, and social media effortlessly. Read more about Freshdesk
Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Read more about Pipedrive
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
Perfect for small-medium businesses, monday sales CRM is a no-code fully-customizable CRM built on monday.com Work OS. It handles all sales processes and client communication in one place, as well as post-sales operations. Built-in automations reduce manual work so you can focus on sales. Read more about monday sales CRM
Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging Read more about Pendo
Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights Read more about ReviewTrackers
ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals Read more about ChurnZero
Customizable online community platform to connect, engage and retain users. Members can write articles, ask questions, submit answers, upvote, comment & share multiple types of content. Engage your customers with gamification, incentivization & notifications; enable them to connect under your brand. Read more about Tribe
LearnUpon works with global organizations who want to make learning a central part of their growth strategy and supports over 1,300 customers worldwide including Zendesk and Gusto. Read more about LearnUpon
Zoho CRM Plus empowers businesses of all sizes with a unified customer experience platform that helps them engage with customers across all stages of their lifecycle and turn them into valuable brand advocates. Key features include unified sales, marketing, and customer service, omnichannel customer Read more about Zoho CRM Plus
Use Giftbit to buy, send & track digital gift cards to engage & reward your customers. Send individually or in bulk with our simple web-app. Prefer to automate? Integrate directly with our API or trigger via Zapier with the apps you already use! Read more about Giftbit
No-code product adoption platform for web-based apps. Create beautiful onboarding experiences to improve conversion & retention. Reduce support cost. Our powerful feature set includes interactive product tours & walkthroughs; hints & tooltips; onboarding checklist; feedback widget and more. Read more about Product Fruits
Helpwise is a communication software that allows customer-facing teams to create shared inboxes for different channels like email, live chat, SMS, Whatsapp, Facebook, Twitter, and more. Sales and support reps can use Helpwise to manage customer conversations and optimize workflows using different automation rules. Read more about Helpwise
ProfitWell provides absolutely accurate subscription analytics for recurring revenue businesses. Get reporting on unit economics, churn, cash flow, and more. Integrates with billing systems like Stripe, Zuora, Chargebee, and Braintree. Read more about ProfitWell
Coconut’s suite of cloud based solutions allow banks and credit unions to seamlessly schedule, measure and manage client, prospect and staff interactions. Read more about Coconut Software
Increase conversions by as much as 15% by adding real-world context to your store. Highlight activity and create urgency with simple, elegant Nudges Read more about Nudgify
NeuroTags' consumer marketing platform enables enterprises to acquire retail consumers via products. This is done by linking consumer purchase data with behavioral and demographic data, to capture the consumer hidden patterns in their daily shopping habits and create a customer profile. Read more about Consumer Marketing Platform
Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value. Read more about SightMill
Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email Read more about USAN Contact Suite for Amazon Connect
Treasure Data is a cloud-based customer data platform that powers the entire business to shape customer-centricity in the age of the digital customer. The software does this by connecting all data into one smart customer data platform to power purposeful engagements that drive value for every customer. Read more about Treasure Data Suite
PxidaCX empowers you to easily monitor customer engagement and benchmark it with your closest competitors to understand your strengths and weaknesses. You can see clear recommendations, updated in real time, on how to improve customer engagement. Read more about PxidaCX
MHC EngageCX is a customer communications management software that helps businesses connect with customers via email, SMS, and other communication channels. It enables employees to create documents such as sales quotes, invoices, collection letters, contracts, and product announcements in real-time. Read more about EngageCX
Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media, stay in touch anytime, anywhere with an Omnichannel CRM like Zoho. Read more about Zoho CRM
Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications. Read more about Viber
Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services. Read more about Hootsuite
Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history. Read more about Zendesk Suite
Engage customers on your website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for 30 days for free! Read more about LiveChat
Guusto makes it easy for HR leaders at companies with 200+ employees to build recognition programs and shape culture. The #1 Highest Rated Recognition Platform on G2. No minimums, markups, or hidden fees, and full credit back on unclaimed gift cards to deliver UNMATCHED VALUE! START FOR FREE. Read more about Guusto
Onboard customers and keep them engaged with email, push, and in-product messages Read more about Intercom
Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more Read more about Trustpilot
TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy. Read more about TeamSupport
Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact info, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as Contacts or Opportunities. Read more about Apptivo
Userlike is a unique software for live chat and customer messaging that allows businesses to win and nurture customers through website chat and messaging-apps like WhatsApp, Facebook Messenger, Telegram, Threema and SMS. Read more about Userlike
Adobe Marketo Engage is as a centralized marketing hub for orchestration and execution of cross channel campaigns to acquire, engage, nurture, expand and retain customers in complex buying journeys. It facilitates alignment between marketing and sales team to efficiently drive revenue and growth. Read more about Marketo Engage
Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes, surveys, or something completely new. Read more about Typeform
Use Salesforce Service Cloud's customer self-service, online communities, live chat and social customer support features to improve online customer engagement. Read more about Salesforce Service Cloud
Twilio SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email systems. Twilio SendGrid provides reliable email delivery, scalability and real-time analytics along with flexible API's that make custom integration a breeze. Read more about SendGrid
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Read more about Sprout Social
Zenvia Conversion (formerly Sirena) is a conversational marketing platform designed to help businesses in the eCommerce, retail, automotive, education, and other sectors manage customer communications across multiple channels using a shared inbox. Administrators can integrate the system with WhatsApp, Facebook Messenger, and Instagram to connect... Read more about Zenvia Conversion
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay
Customer content boosts average order value, time on site, pages viewed, and more. Showcase customer reviews, photos, and more on site to build shopper trust. Read more about Yotpo
Alchemer is the only solution that helps you transform into a truly customer-centric organization by making sure the voice of the customer is heard loud and clear across every decision you make. Hyper-personalized and actioned around the customer - from finding them to keeping them. Read more about Alchemer
Tango Card automates workplace gifting through incentive delivery technology. It is designed for companies in the B2B space for domestic and global reward programs. The platform allows users to send gift cards, donations, and prepaid cards to groups or individuals and automate incentive programs. Read more about Tango Card

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