Here's our list of apps for Customer Engagement Software. Filters help you narrow down the results to find exactly what you’re looking for.

397 Software options

Genesys Cloud CX is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation Read more about Genesys Cloud CX
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions. Read more about Qualtrics CustomerXM
For 10+ years, Annex Cloud has been the leader in customer engagement solutions. Our advanced loyalty, referral marketing, and user generated content solutions keep customers engaged. These solutions enable you to engage your customers wherever they are with full-featured omnichannel capabilities. Read more about Annex Cloud
Interact face-to-face with your audience using short and simple video chats. Ideal for converting leads, speeding up recruitment, getting authentic testimonials, and engaging your audience. Read more about VideoAsk
Tremendous is best service to turbo charge your customer engagement through the use of rewards and incentives. Incentivize desired customer behavior by instantly rewarding them with gift cards, prepaid Visa® cards, cash, and more. Read more about Tremendous
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff. Read more about Sprinklr
Customer Engagement is the religious and emotional connection between the customer and the seller. Highly engaged customers buy more, trust more, boost more and are more loyal towards the business. Providing a high quality customer experience is very important and is the key to various industry. Read more about OneHash
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. Read more about SurveySparrow
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more Read more about elevio
Lob Direct Mail is a software platform that allows marketing teams to use direct mail as a part of omni-channel campaigns across the customer lifecycle. Features include automatic triggers, activity dashboards, reports and analytics, invoicing, customizable templates, delivery tracking, and more. Read more about Lob
Userlane helps you automate user onboarding and support, and ultimately increase customer engagement and customer lifetime value. Read more about Userlane
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
Address products to the right audience by creating and analyzing targeted marketing campaigns with Maropost, an interactive marketing & campaign management tool Read more about Maropost
Turn every interaction into an opportunity to create loyal, happy customers for life. Front is a customer communication hub that allows companies to offer tailor-made service at scale. We combine the simplicity of the email inbox with the automation and insights of a CRM. Read more about Front
Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media, stay in touch anytime, anywhere with an Omnichannel CRM like Zoho. Read more about Zoho CRM
Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Read more about Pipedrive
LiveAgent is a web-based customer engagement solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent
Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value. Read more about SightMill
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Read more about monday.com
Freshdesk is a cloud-based customer service software that helps businesses of all sizes engage with customers across email, phone, chat, and social media effortlessly. Read more about Freshdesk
Engage customers on your website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for 30 days for free! Read more about LiveChat
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Read more about Sprout Social
Pipefy is the Work Management platform that empowers do-ers to organize and control their work in a single place, allowing anyone to streamline and automate any process on their own. Read more about Pipefy
Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging Read more about Pendo
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management Read more about Falcon.io
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay
Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights Read more about ReviewTrackers
ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals Read more about ChurnZero
With over 25 million users in more than 200,000 communities, Higher Logic helps leading companies drive revenue with engaged and happy customers. Read more about Higher Logic
Customizable online community platform to connect, engage and retain users. Members can write articles, ask questions, submit answers, upvote, comment & share multiple types of content. Engage your customers with gamification, incentivization & notifications; enable them to connect under your brand. Read more about Tribe
Strengthen long-term relationships and fuel customer growth with LearnUpon LMS; one user-focused solution. Give customers the tools they need from the get-go with guided onboarding and value-driven resources, and reduce support queries so your team can have more proactive conversations Read more about LearnUpon
Wisepops is an intelligent popup & marketing automation platform designed to provide marketers with the tools to create, track & test website popups easily Read more about Wisepops
Landbot.io is a cloud-based platform designed to help small to medium businesses build conversational websites to help improve the customer experience & lead generation. Landbot.io enables users to create chatbots using a conversational user interface & provide better engagement on landing pages Read more about Landbot
Kangaroo’s powerful loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, custom omnichannel experience & robust reporting. Kangaroo is available in English, French, Spanish & Portuguese. Read more about Kangaroo
UniFocus decision-making technology offers workforce management tools that help managers make smarter decisions. Read more about UniFocus
An omnichannel platform that can be used to build conversations with your customers for the purposes of Lead Generation, Customer Support, Surveys, Enquiries, Appointments, Feedback, Suggestions and more. Read more about SmatBot
Froged is a customer service engagement and communication software that helps companies improve customer satisfaction, customer onboarding and long-term customer success. Read more about Froged
Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap Read more about Canny
Community is a cloud-based conversational marketing platform that connects businesses with their audience via text messaging. Read more about Community
Our interactive software drive 16x more engagement than typically seen on branded social media pages. Read more about Disciple
Send email based on what people do or don't do in your app. We allow you to send emails to people based on how they use your app. We track user behavior, and use techniques pioneered by google to identify the "needle in a haystack" in big sets of data. We then send emails and track how they influence user behavior. Read more about Customer.io
Genesys DX (formerly Bold360) is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Genesys DX
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Read more about Acquire
ProfitWell provides absolutely accurate subscription analytics for recurring revenue businesses. Get reporting on unit economics, churn, cash flow, and more. Integrates with billing systems like Stripe, Zuora, Chargebee, and Braintree. Read more about ProfitWell
Rocketlane is a customer onboarding platform that lets teams collaborate with customers to hit onboarding and software implementation goals, shorten time-to-value, and deliver a 5-star experience. Read more about Rocketlane
RepairQ is a retail management software built for repair shops servicing any product. Read more about RepairQ
Coconut’s suite of cloud based solutions allow banks and credit unions to seamlessly schedule, measure and manage client, prospect and staff interactions. Read more about Coconut Software
Customer Thermometer is the 1-click CSAT measurement tool with award-winning support, seamless platform integration and powerful reporting. We drive real-time feedback for NPS, CSAT and other metrics that boost customer experience. Installation is easy and takes just minutes. Trial us for free! Read more about Customer Thermometer

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