--- description: Detailed reviews on Telegram based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Telegram with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Telegram Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [Telegram](/software/114023/telegram) # Telegram Canonical: https://www.getapp.ca/software/114023/telegram Page: 1 / 258\ Next: [Next page](https://www.getapp.ca/software/114023/telegram?page=2) > Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service > > Verdict: Rated **4.7/5** by 6425 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Telegram Telegram messenger is a free, cloud-based messaging solution with a native app for every platform across web, mobile (iOS, Android, Windows Phone), macOS, Windows, Linux (32 \& 64-bit) with a focus on security and speed of performance. Contact other users via existing phone contacts or by creating and searching public usernames, reaching out to new individual contacts or groups via SMS invites or by sharing a t.me/username link that can be used to conduct chats without a exchanging phone numbers.Telegram supports voice calls and also the sending of messages, photos, videos and files of any format, while messages and conversations synchronize automatically across any number of installed Telegram apps across phones, tablets or computers. Telegram Widgets are embeddable widgets for website integration including "Post Widget" for embedding messages from public groups and channel, plus "Login Widget" for authorizing users via a Telegram bot linked to the domain. Two APIs are freely available for developers including a Bot API for building programs that use Telegram messages for an interface, along with the Telegram API and Telegram Database Library (TDLib) that support the creation of custom clients. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6425 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Telegram Messenger ## Commercial Context - **Pricing model**: (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Dutch, English, German, Italian, Korean, Portuguese, Spanish - **Available Countries**: United Arab Emirates, United Kingdom ## Features - API - Alerts/Notifications - Audio Calls - Batch Communications - Chat/Messaging - Collaboration Tools - Conferencing - Contact Management Software - Discussions/Forums - Document Storage - Drag & Drop - File Sharing Software - Group Messaging - Interaction Tracking - Multi-Channel Communication - Multi-Language - On-Demand Communications - Personalization Software - Project Management Software - Real-Time Chat ## Integrations (2 total) - Instagram - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Customer Communications Management Software](https://www.getapp.ca/directory/1139/customer-communications-management/software) ## Related Categories - [Customer Communications Management Software](https://www.getapp.ca/directory/1139/customer-communications-management/software) - [Team Communication Software](https://www.getapp.ca/directory/1257/team-communication/software) - [Instant Messaging & Chat Software](https://www.getapp.ca/directory/320/instant-messaging-chat/software) ## Alternatives 1. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (5288 reviews) 2. [Microsoft Teams](https://www.getapp.ca/software/105615/microsoft-teams) — 4.5/5 (11064 reviews) 3. [Slack](https://www.getapp.ca/software/91563/slack) — 4.7/5 (24131 reviews) 4. [Google Workspace](https://www.getapp.ca/software/90761/google-apps-for-business) — 4.7/5 (17598 reviews) 5. [Google Chat](https://www.getapp.ca/software/132791/chat) — 4.5/5 (2384 reviews) ## Reviews ### "Telegram in 2025: Pros, Cons, and Overall User Experience" — 5.0/5 > **ENDURANCE** | *December 1, 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Privacy and security comes first of course. The UI is great and sharing files is awesome in telegram. Lot's of channels to join. Haven't come across any bugs or issue. > > **Cons**: Though I enjoy the many features provided by telegram, but at times it gets overwhelming. And I'd like to be able to find different based on my.interest, I can only join channel telegram let's me see when I search, which is not very good. Sometimes my app lags too. Sometimes my account gets blocked from sending messages to new friends I make online, then I've to text customer support to help me get it fixed. The bot spamming and fake accounts is something that needs working on, cause when I'm in groups chatting with friends, I see a lot of spam messages. Lastly telegram is hub for fake news and misinformation, so I'd advice anyone to be careful > > I really enjoy using telegram, and it's the application I use most in my phone. I use for news, chat with friends, and a lot more. Telegram premium is worth the money, I get a lot of new features which is really really nice. Overall telegram is my.go to app for anything social and communication. ----- ### "Make your chatting more fun with Telegram." — 5.0/5 > **Yatra** | *February 13, 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Telegram is a really good app and it is very easy to use. There are many fun GIFs and stickers that makes chatting more fun and interesting. It is almost free and the quality of messages, shared photos and videos is unmatchable. Group chatting and team communication is very easy through telegram. > > **Cons**: Everything about telegram is okay. I do not have anything negative about it. I never used customer support and never faced any bugs or issues. > > My overall experience with telegram has been fantastic. This app is easy to function and the quality is superb. I have been using telegram from a long time and always used to send photos and videos through it to my friends. I love using telegram and it fun to text using this app. ----- ### "Telegram review" — 3.0/5 > **Jessie** | *June 11, 2025* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: I like that telegram helps me stay in contact with everyone and it's easy to use. I would recommend telegram to my friends and colleagues. > > **Cons**: What I like the least about telegram is that I can't seem to figure out how to keep my camera on. It needs to be held and can't set it down. > > My overall experience with telegram has been very pleasant and would recommend it.Helps me withy everyday tasks. ----- ### "Overall thoughts on my experience" — 5.0/5 > **Stacey** | *March 19, 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: What I like most is how smooth and reliable the experience has b everything works the way it should everything is clean and I never feel like I'm wasting time it's fast easy to use it honestly just makes things simple definitely worth recommending. > > **Cons**: They're only downside is it a few features still limited or could be more polished and nothing major but there are moments where it feels like things could run a bit smoother or be more intuitive still it doesn't take away from the overall experience. > > Overall my experiences and very positive the strengths definitely outweigh the minor issues and it delivers exactly what I expected sometimes even more with a bit of requirement it could be close to perfect what does it stands it's still solid and enjoyable experience. ----- ### "Overall a secure and easy to use messaging app" — 5.0/5 > **Breanna** | *December 18, 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: It's free to use, never had a need for customer support. It's very simple and fun to use with many options for expressing oneself through messaging. Great for professional team communication because it's encrypted.. Never encountered any bugs or issues. Great for assigning tasks and productivity. > > **Cons**: Mostly just that random people are always adding you and spamming you, but it's easy to flag and report and delete. > > It's been great for chatting with the other team members and its just nice to have a dedicated app for this at work. ----- Page: 1 / 258\ Next: [Next page](https://www.getapp.ca/software/114023/telegram?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/114023/telegram) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data