---
description: Detailed reviews on Text Request based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Text Request with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Text Request Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [Text Request](/software/2051851/text-request)

# Text Request

Canonical: https://www.getapp.ca/software/2051851/text-request

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> Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.
> 
> Verdict: Rated **4.6/5** by 1193 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 1193 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Text Request
- **Location**: Chattanooga, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$59.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Plans designed to fit small businesses, mid-market, and enterprise companies. For more pricing information please contact Text Request directly. www.textrequest.com/pricing or, Text/Call: 423 218 0111
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, US Virgin Islands, United States

## Features

- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- Autoresponders
- Batch Communications
- Campaign Management Software
- Campaign Scheduling
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Contact Management Software
- Customer History
- Customer Segmentation
- Customizable Fields
- Customizable Templates

## Integrations (9 total)

- Clio
- FranConnect
- HubSpot CRM
- Pipedrive
- Shift4Shop
- Square Point of Sale
- Square for Retail
- SugarCRM
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Review Management Software](https://www.getapp.ca/directory/575/feedback-and-reviews-management/software)

## Related Categories

- [Review Management Software](https://www.getapp.ca/directory/575/feedback-and-reviews-management/software)
- [Customer Engagement Software](https://www.getapp.ca/directory/650/customer-engagement/software)
- [Customer Communications Management Software](https://www.getapp.ca/directory/1139/customer-communications-management/software)
- [SMS Marketing Software](https://www.getapp.ca/directory/1291/sms-marketing/software)
- [Internal Communications Software](https://www.getapp.ca/directory/1267/internal-communications/software)

## Alternatives

1. [Weave](https://www.getapp.ca/software/121867/weave) — 4.3/5 (668 reviews)
2. [WhatsApp](https://www.getapp.ca/software/2035411/whatsapp) — 4.7/5 (16297 reviews)
3. [Viber](https://www.getapp.ca/software/2049588/viber) — 4.4/5 (4058 reviews)
4. [Telegram](https://www.getapp.ca/software/114023/telegram) — 4.7/5 (6406 reviews)
5. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (984 reviews)

## Reviews

### "Great\! We use it daily\!" — 5.0/5

> **Amanda** | *June 25, 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use. Templates. Being able to schedule texts to be sent out. The web extension.
> 
> **Cons**: I haven't really come across anything that I dislike about it.

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### "Great solution that gets the job done" — 5.0/5

> **Jason** | *October 11, 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: It is very easy to setup and get started right away. Their support is top notch if you need any sort of guidance and they are readily available to assist.
> 
> **Cons**: I haven't found any issues yet as it seems to be meeting our needs.
> 
> We are quite pleased with the results that we have been able to achieve by getting customers to respond to us when other methods, such as emails and phone calls have not worked.

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### "Unfriendly user platform" — 1.0/5

> **Darlene** | *August 29, 2024* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing so far. been using zipwhip prior, and a far cry comparison.
> 
> **Cons**: It is hard to use, non-friendly user, unlike zipwhip. You can not delete a sent message, You can not save a file straight from the platform.

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### "Ease of use" — 5.0/5

> **Angel** | *December 3, 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The application is easy to use
Great customer service.
> 
> **Cons**: None that I have experienced as of yet, so far all pros
> 
> Easy, enjoyed working with staff in setting it up.

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### "Agape Review" — 5.0/5

> **Agape** | *October 29, 2024* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Easy way to communicate with clients and colleagues.
> 
> **Cons**: User Interface. I hope you can make it like gmail where we can see the number/name of the message on the side and the entire message on the bigger screen.
> 
> It has been awesome so far\! I like how fast we send and receive messages.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2051851/text-request)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/text-request/> |
| en-AE | <https://www.getapp.ae/software/2051851/text-request> |
| en-AU | <https://www.getapp.com.au/software/2051851/text-request> |
| en-CA | <https://www.getapp.ca/software/2051851/text-request> |
| en-GB | <https://www.getapp.co.uk/software/2051851/text-request> |
| en-IE | <https://www.getapp.ie/software/2051851/text-request> |
| en-NZ | <https://www.getapp.co.nz/software/2051851/text-request> |
| en-SG | <https://www.getapp.sg/software/2051851/text-request> |
| en-ZA | <https://www.getapp.za.com/software/2051851/text-request> |
| fr | <https://www.getapp.fr/software/2051851/text-request> |
| fr-BE | <https://fr.getapp.be/software/2051851/text-request> |
| fr-CA | <https://fr.getapp.ca/software/2051851/text-request> |

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