About Jira

With Jira, there's no shortage of ways to stay in the loop. Whether you prefer to receive updates via email, chat, or by checking in on your mobile device, Jira has you covered. At your desk or on the go with the new mobile interface, Jira helps your team get the job done.

Issues are everywhere: Tasks, ideas, and requests are hiding in documents, people's heads, and deep in your inbox. Use Jira to capture and organize your team's issues, prioritize and take action on what's important, and stay up to date with what's going on around you. Jira makes all of this easy, so your team can spend less time managing the work and more time building great software.

Work the way you want: Your process is at the heart of everything you do. Don't shoehorn your team's work into the default workflow defined by your project tracker. Jira has workflows to match your existing processes, that you can easily adapt as your team evolves. Use the tool that fits your team, don't change your team to fit your tool.

Productive, powerful planning: Teams that need to be effective and efficient choose Jira to help them capture, assign, and prioritize their work. Ensure that everyone on your team knows exactly what needs to be done when, then watch the job get done flawlessly. And when you add the power of agile to Jira– with the Jira Agile add-on – you can even plan agile sprints!

Collaborate easily: On any team, it's important that people can easily share information and reach out for help when they need it. JIRA's simple, intuitive interface allows you to collaborate with teammates and get the job done more efficiently. If you think that's awesome, you'll love it even more when you combine JIRA's @mentions and assignment features with the power of Confluence and HipChat.

Visibility at the speed of light: Watch the issues that are most important to you, monitor activity streams, and share information with powerful dashboards, wallboards, and more. With Jira, you'll always know what's going on.

Collect, service, and report: With Jira Service Desk, the Jira platform becomes a modern, flexible service desk experience that streamlines customer requests and boosts your IT team's efficiency.

Agile project management: These days, just keeping track of your work isn't enough – you've got to be agile. Jira Agile adds agile project management to the power of JIRA.

Pricing starting from:

US$7.00/month

  • Free Trial
  • Free Version
  • Subscription
View Pricing Plans

Key benefits of Jira

  • Agile at Scale
    Scrum and Kanban improve project success and deliver value iteratively. Jira and Jira Agile scale Agile across your organization. Jira also integrates with GitHub to link issues to commits.

  • Industry Leading Workflow Engine
    Don't let your issue tracking software dictate your process. With Jira's workflow engine you can easily build the process that fits your team.

  • Polished User Experience
    Create, update, and work through issues using a fast and intuitive web interface with lightning-quick keyboard shortcuts.

  • Flexible Dashboards
    Create a personalized view of Jira. Share dashboards to track project status, create custom reports, and monitor team wallboards.

  • Powerful Searching and Reporting
    Use Jira's Query Language (JQL) with simple autocomplete to build advanced queries. Create a personalized view of Jira and share dashboards to track project status, create custom reports, and monitor team progress with wallboards.

  • Deployment Options
    Simple Windows and Linux installers are available for an OnPremise solution, or you can get started hassle-free with JIRA OnDemand. Easily switch between OnPremise or OnDemand as your organization evolves.

  • Integrate with Everything
    Get more from Jira with flexible REST and Java APIs – plus over 600 plugins and add-ons in the Atlassian Marketplace– to connect with the applications and tools you use every day.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, China, United Kingdom, India, United States

    Supported Languages

    Czech, Danish, English, French, German and 7 others, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese

    Pricing starting from:

    US$7.00/month

    • Free Trial
    • Free Version
    • Subscription
    View Pricing Plans

    Images

    Agile Development
    Prioritization
    Development Panel
    Workflow Designer
    Release Hub
    Customization
    Collaboration Tools
    Visibility
    Service Desk
    Code Integration
    Build & Release
    Scrum & Kanban
    Getting Started
    Workflows
    Importing
    View 16 more
    Jira video
    Jira screenshot: Agile Development Jira screenshot: Prioritization Jira screenshot: Development Panel Jira screenshot: Workflow Designer Jira screenshot: Release Hub Jira screenshot: Customization Jira screenshot: Collaboration Tools Jira screenshot: Visibility Jira screenshot: Service Desk Jira screenshot: Code Integration Jira screenshot: Build & Release Jira screenshot: Scrum & Kanban Jira screenshot: Getting Started Jira screenshot: Workflows Jira screenshot: Importing

    Features

    Total features of Jira: 146

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Ad hoc Analysis
    • Ad hoc Reporting
    • Administrator Level Control
    • Agile Methodologies
    • Alerts/Notifications
    • Applications Management
    • Approval Process Control
    • Assignment Management
    • Audit Trail
    • Backlog Management
    • Budgeting/Forecasting
    • Bug Tracking Software
    • Build Log
    • Business Process Automation
    • Calendar Management
    • Campaign Management Software
    • Change Management Software
    • Charting
    • Code Promotion
    • Collaboration Tools
    • Color Codes/Icons
    • Commenting / Notes
    • Communication Management
    • Compatibility Testing
    • Compliance Management
    • Compliance Tracking
    • Configurable Workflow
    • Configuration Management
    • Conflict Tracking
    • Continuous Delivery
    • Continuous Deployment
    • Create Subtasks
    • Customizable Dashboard
    • Customizable Reports
    • Dashboard Software
    • Data Connectors
    • Data Import/Export
    • Data Modeling
    • Data Visualization Software
    • Debugging
    • Defect Tracking
    • Deliverables Management
    • Deployment Management
    • Document Management Software
    • Drag & Drop
    • Due Date Tracking
    • Employee Management
    • File Sharing Software
    • Financial Management Software
    • Forecasting
    • Forms Management
    • Gantt/Timeline View
    • Goal Management
    • Goal Setting / Tracking
    • Idea Management Software
    • Inventory Management Software
    • Issue Management
    • Issue Scheduling
    • Issue Tracking Software
    • Iteration Management
    • KPI Monitoring
    • Kanban Board
    • Knowledge Base Management
    • Knowledge Management Software
    • Marketing Automation Software
    • Marketing Calendar
    • Media Planning
    • Milestone Tracking
    • Mobile Access
    • Mobile Development
    • Monitoring
    • Multi-Channel Marketing
    • Percent-Complete Tracking
    • Planning Tools
    • Portfolio Management
    • Predictive Analytics Software
    • Prioritization
    • Private Dashboards
    • Process Change Tracking
    • Process Modeling & Designing
    • Product Roadmapping
    • Progress Tracking
    • Project Management Software
    • Project Planning Software
    • Project Planning/Scheduling
    • Project Time Tracking
    • Project Workflow
    • Projections
    • Public Dashboards
    • Purchasing & Receiving
    • Quality Assurance
    • Real Time Reporting
    • Recurring Issues
    • Recurring Tasks
    • Release Management
    • Release Planning
    • Reporting & Statistics
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Requirements Management Software
    • Requirements Review
    • Resource Management Software
    • Roadmapping
    • Search/Filter
    • Software Development
    • Source Control
    • Spend Management Software
    • Stakeholder Defined Attributes
    • Status Tracking
    • Strategic Planning Software
    • Supports Agile
    • Supports Scrum
    • Surveys & Feedback
    • Task Editing/Updating
    • Task Management Software
    • Task Progress Tracking
    • Task Scheduling
    • Team Management Software
    • Test Case Tracking
    • Test Library Maintenance
    • Test Run Tracking
    • Testing Management
    • Testing/QA Management
    • Third Party Integrations
    • Ticket Management
    • Time & Expense Tracking
    • Time Tracking Software
    • Timeline Management
    • Timesheet Management
    • Traceability
    • Traditional Methodologies
    • Training Management
    • User Level Management
    • Vendor Management Software
    • Version Control
    • Visual Workflow Management
    • Visualization
    • Web App Development
    • Widgets
    • Workflow Configuration
    • Workflow Management Software

    Alternatives

    monday.com

    4.6
    #1 Alternative to Jira
    monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and...

    Asana

    4.4
    #2 Alternative to Jira
    Asana is a work and project management solution for teams. You can organize everything—from company objectives to...

    Wrike

    4.2
    #3 Alternative to Jira
    Wrike is a collaboration & project management tool that helps users manage projects from start to finish, providing...

    ClickUp

    4.7
    #4 Alternative to Jira
    ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking,...

    Reviews

    Overall rating

    4.4 /5
    (10,164)
    Value for Money
    4.2/5
    Features
    4.4/5
    Ease of Use
    3.9/5
    Customer Support Software
    4.1/5

    Already have Jira?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 10,164
    Cristian B.
    Overall rating
    • Industry: Semiconductors
    • Company size: 501-1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Jira for bug tracking and project management

    Reviewed on 2019-07-18

    I highly recommend Jira for a bug tracking tool and especially for Agile software teams. For us it...

    I highly recommend Jira for a bug tracking tool and especially for Agile software teams. For us it has really made a difference in terms of: team collaboration, Agile methodology adoption, decreased time to market of new projects/new features and on the overall teams' spirit. We have seen a wide adoption for the other departments as well, non software development.

    Pros

    We used several bug tracking tools in the past but Jira is by far the best one. What I like most:
    - user friendly interface, provides a nice user experience
    - Agile SCRUM/Kanban support out of the box
    - extremely configurable on almost everything
    - extendable through custom scripting, either built-in or via addons
    - very collaborative
    - there are thousands of addons in the marketplace; you can even write your own

    Cons

    Being so flexible to be configured, the learning curve for admins is a little steep.
    The price is based on the number of users and if you experience wide user adoption in a big company, you end up in paying more for upgrading to the next tier, than if you would pay for that tier first time.

    Luis D.
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Excellent tool to organize and control for work processes

    Reviewed on 2021-03-31

    It is great! we use JIRA to manage projects (internal and external), customer services desk...

    It is great! we use JIRA to manage projects (internal and external), customer services desk process, reporting, measure work efficiency, monitoring and work hour control.

    Pros

    It is an outstanding platform easy to use, with a great UI design, and wide range of customization and con configuration.

    It has standard templates to manage projects according to current approach and new trends (Agile/scrum/PMI). It service desk offer everything you may need to control all of the process internal and external.

    It has a large number of app to aggregate, as well as REST full API, Webhooks, and the likes to extract data or make interfaces with company's systems.

    Cons

    About the cloud service, is a litther pricy, and most of the time you need to contract (monthly fee) some apps to do basic things.

    On the other hand, support service has its opportunities. Response time is quite slow, and in some occasions -simply- not attended.

    Yaroslav K.
    Overall rating
    • Industry: Higher Education Software
    • Company size: 1,001-5,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 5.0 /10

    More then you will ever need / Tool to handle thousands of problems one by one

    Reviewed on 2018-05-21

    Pros

    *Functionality

    The best feature of Jira is a huge number of integrations, massive amount of possibilities, statistics and tricks that you can you inside the platform.
    There is an integrated tracking, kanbans, lists, sorting direct contact with chat (stride) and feature to work with git right from every task or issue.

    * New UI

    Recently Jira got an update, a new chat (Stride, instead of Hipchat) and a new UI for the tasks. I can see that company goes in the right direction to adopt all of it's powers.

    *Customization

    Jira, being confusing at first hides a lot of it's features inside most of which you can change and adjust to your business needs. It is a great solution for a big corporation with dozens of departments, hundreds of employees and thousands of issues and tasks daily. However, in all other cases Jira can be a nightmare at this point.

    Cons

    *Slow

    Out off all CRM platforms and tools to handle tasks and issues Jira is the slowest by far. Is it initial problem or has it appeared after adopting so many technologies under one roof - I can't be sure. But one thing is clear - Jira is awfully slow.

    *To many features

    Yes, it is a disadvantage when it comes to Jira. When a new customer comes to Jira I believe, he is most definitely confused. Especially, if he/she tried ANYTHING else before. Of course, I see that company does a lot to make it easier and more comfortable, but as it is now, Jira is a terrible solution for fast adoption, scary for a small or middle sized team and most definitely not a great choice for personal use.

    Jira is Huge. If you are huge - great features, customizing, different apps and plugins will help you solve a lot with Jira. If you are just starting or don't have that many tasks and issues and people in your company - you should probable check other options.

    Eric B.
    Overall rating
    • Industry: Internet
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    JIRA is essential for good software development but you NEED to invest in configuration

    Reviewed on 2021-02-25

    I love JIRA because I am an organizer and I spend the time getting it right. But you need that kind...

    I love JIRA because I am an organizer and I spend the time getting it right. But you need that kind of commitment for the best experience.

    Pros

    The powerhouse controls that allow you to configure exactly the solution you need. JIRA is unmatched in customization. For controlling workflows, getting status updates and clearly understanding what's on your plate, JIRA is amazing.

    Cons

    The use of JIRA without properly configuring it. Without that commitment, JIRA can be offputting and seem like a heavy mess of a system. You need to remove what you don't use, need to set everything up for individuals and you need to educate your team about how they can use the system. It's so open that it can overwhelm people without management.

    Brandon G.
    Overall rating
    • Industry: Internet
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    JIRA the ultimate project management tool for SaaS

    Reviewed on 2021-02-26

    Overall we switched to JIRA from ProdPad which opened up a whole new way of managing feature...

    Overall we switched to JIRA from ProdPad which opened up a whole new way of managing feature requests and gaining visibility into what is being worked on and bugs.

    Pros

    The Kanban board, export features and workflows are all features which stand out to me from my experience with JIRA.

    Cons

    There can be some confusion on finding settings within the admin section. So a bit of a learning curve to the software in my opinion.

    Showing 5 reviews of 10,164 Read all reviews

    Jira FAQs

    Below are some frequently asked questions for Jira.

    Jira offers the following pricing plans:

    • Starting from: US$7.00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7 per user/month for 11 to 10,000 users

    We do not have any information about Jira features

    Jira has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Jira supports the following languages:

    Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese

    Jira supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Jira integrates with the following applications:

    Balsamiq, Bitbucket, CA Flowdock, Confluence, ConnectWise Manage, Dovico, Get Satisfaction, GitHub, Gliffy Diagram, Harvest, HipChat, JIRA Service Management, Lucidchart, Microsoft Outlook, Salesforce Sales Cloud, Weekdone, Zendesk, Zephyr

    Jira offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Jira.