About Jira

With Jira, there's no shortage of ways to stay in the loop. Whether you prefer to receive updates via email, chat, or by checking in on your mobile device, Jira has you covered. At your desk or on the go with the new mobile interface, Jira helps your team get the job done.

Issues are everywhere: Tasks, ideas, and requests are hiding in documents, people's heads, and deep in your inbox. Use Jira to capture and organize your team's issues, prioritize and take action on what's important, and stay up to date with what's going on around you. Jira makes all of this easy, so your team can spend less time managing the work and more time building great software.

Work the way you want: Your process is at the heart of everything you do. Don't shoehorn your team's work into the default workflow defined by your project tracker. Jira has workflows to match your existing processes, that you can easily adapt as your team evolves. Use the tool that fits your team, don't change your team to fit your tool.

Productive, powerful planning: Teams that need to be effective and efficient choose Jira to help them capture, assign, and prioritize their work. Ensure that everyone on your team knows exactly what needs to be done when, then watch the job get done flawlessly. And when you add the power of agile to Jira– with the Jira Agile add-on – you can even plan agile sprints!

Collaborate easily: On any team, it's important that people can easily share information and reach out for help when they need it. JIRA's simple, intuitive interface allows you to collaborate with teammates and get the job done more efficiently. If you think that's awesome, you'll love it even more when you combine JIRA's @mentions and assignment features with the power of Confluence and HipChat.

Visibility at the speed of light: Watch the issues that are most important to you, monitor activity streams, and share information with powerful dashboards, wallboards, and more. With Jira, you'll always know what's going on.

Collect, service, and report: With Jira Service Desk, the Jira platform becomes a modern, flexible service desk experience that streamlines customer requests and boosts your IT team's efficiency.

Agile project management: These days, just keeping track of your work isn't enough – you've got to be agile. Jira Agile adds agile project management to the power of JIRA.

Pricing starting from:

US$7.75/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Jira

  • Agile at Scale
    Scrum and Kanban improve project success and deliver value iteratively. Jira and Jira Agile scale Agile across your organization. Jira also integrates with GitHub to link issues to commits.

  • Industry Leading Workflow Engine
    Don't let your issue tracking software dictate your process. With Jira's workflow engine you can easily build the process that fits your team.

  • Polished User Experience
    Create, update, and work through issues using a fast and intuitive web interface with lightning-quick keyboard shortcuts.

  • Flexible Dashboards
    Create a personalized view of Jira. Share dashboards to track project status, create custom reports, and monitor team wallboards.

  • Powerful Searching and Reporting
    Use Jira's Query Language (JQL) with simple autocomplete to build advanced queries. Create a personalized view of Jira and share dashboards to track project status, create custom reports, and monitor team progress with wallboards.

  • Deployment Options
    Simple Windows and Linux installers are available for an OnPremise solution, or you can get started hassle-free with JIRA OnDemand. Easily switch between OnPremise or OnDemand as your organization evolves.

  • Integrate with Everything
    Get more from Jira with flexible REST and Java APIs – plus over 600 plugins and add-ons in the Atlassian Marketplace– to connect with the applications and tools you use every day.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Austria, Belgium, Brazil, Canada and 25 others

    Supported Languages

    Czech, Danish, English, French, German and 7 others

    Pricing starting from:

    US$7.75/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Jira Software - Jira Software Scrum template
    Jira Software - Jira Software Kanban template
    Jira Software - Jira Software DevOps template
    Jira Software - Jira Software bug tracking template
    Jira Software - Jira Software Scrum boards
    Jira Software - Jira Software roadmap
    Jira Software - Jira Software reports and isnights
    Jira Software - Jira Software repository view
    Jira Software - Jira Software developer status
    Jira Software - Jira Software deployments
    Jira Software - Jira mobile application
    Jira Software - Jira iOS roadmap
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    Jira video
    Jira Software - Jira Software Scrum template
    Jira Software - Jira Software Kanban template
    Jira Software - Jira Software DevOps template
    Jira Software - Jira Software bug tracking template
    Jira Software - Jira Software Scrum boards
    Jira Software - Jira Software roadmap
    Jira Software - Jira Software reports and isnights
    Jira Software - Jira Software repository view
    Jira Software - Jira Software developer status
    Jira Software - Jira Software deployments
    Jira Software - Jira mobile application
    Jira Software - Jira iOS roadmap

    Features

    Total features of Jira: 160

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Ad hoc Reporting
    • Agile Methodologies
    • Alerts/Notifications
    • Application Management
    • Approval Process Control
    • Approval Workflow
    • Assignment Management
    • Audit Trail
    • Backlog Management
    • Bar Chart
    • Budgeting/Forecasting
    • Bug Tracking Software
    • Bug/Issue Capture
    • Build Log
    • Business Process Automation
    • Calendar Management
    • Campaign Management Software
    • Capacity Management
    • Change Management Software
    • Charting
    • Cloud Computing
    • Collaboration Tools
    • Color Codes/Icons
    • Commenting/Notes
    • Communication Management
    • Compatibility Testing
    • Compliance Management
    • Compliance Tracking
    • Configurable Workflow
    • Configuration Management
    • Continuous Delivery
    • Create Subtasks
    • Customizable Dashboard
    • Customizable Reports
    • Dashboard Software
    • Data Connectors
    • Data Import/Export
    • Data Modeling
    • Data Visualization Software
    • Debugging
    • Deployment Management
    • Document Management Software
    • Drag & Drop
    • Due Date Tracking
    • Employee Database
    • Employee Management
    • Employee Scheduling Software
    • File Sharing Software
    • For Developers
    • For IT Project Management
    • Forecasting
    • Forms Automation Software
    • Forms Management
    • Gantt/Timeline View
    • Goal Management
    • Goal Setting/Tracking
    • Graphical User Interface
    • Idea Management Software
    • Integrated Development Environment
    • Inventory Management Software
    • Issue Management
    • Issue Scheduling
    • Issue Tracking Software
    • Iteration Management
    • Kanban Board
    • Log Collection
    • Marketing Automation Software
    • Marketing Calendar
    • Media Planning
    • Milestone Tracking
    • Mobile Access
    • Mobile Development
    • Monitoring
    • Multi-Channel Marketing
    • Multiple Projects
    • Online Time Clock
    • Percent-Complete Tracking
    • Planning Tools
    • Portfolio Management
    • Predictive Analytics Software
    • Prioritization
    • Private Dashboards
    • Process Change Tracking
    • Process Modeling & Designing
    • Product Data Management Software
    • Product Lifecycle Management Software
    • Product Roadmapping
    • Productivity Tools
    • Progress Tracking
    • Project Management Software
    • Project Planning Software
    • Project Planning/Scheduling
    • Project Scheduling
    • Project Time Tracking
    • Project Tracking Software
    • Project Workflow
    • Projections
    • Public Dashboards
    • Purchasing & Receiving
    • Quality Assurance
    • Real Time Reporting
    • Real-Time Analytics
    • Real-Time Chat
    • Real-Time Notifications
    • Recurring Issues
    • Recurring Tasks
    • Release Management
    • Release Planning
    • Reporting & Statistics
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Requirements Review
    • Resource Management Software
    • Resource Scheduling
    • Risk Management Software
    • Roadmapping
    • Rules-Based Workflow
    • Search/Filter
    • Single Page View
    • Software Development
    • Source Control
    • Spend Management Software
    • Sprint Planning
    • Stakeholder Defined Attributes
    • Status Tracking
    • Supports Scrum
    • Surveys & Feedback
    • Tagging
    • Task Editing/Updating
    • Task Management Software
    • Task Progress Tracking
    • Task Scheduling
    • Task Tagging
    • Team Management Software
    • Third-Party Integrations
    • Ticket Management
    • Time & Expense Tracking
    • Time Tracking Software
    • Timeline Management
    • Timesheet Management
    • Traceability
    • Traditional Methodologies
    • Training Management
    • Transcripts/Chat History
    • Utilization Reporting
    • Vacation/Leave Tracking
    • Vendor Management Software
    • Version Control
    • Visual Workflow Management
    • Visualization
    • Web App Development
    • Web/Mobile App Development
    • Widgets
    • Workflow Configuration
    • Workflow Management Software

    Alternatives

    BMC Helix ITSM

    4.1
    #1 Alternative to Jira
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    Zoho Desk

    4.5
    #2 Alternative to Jira
    Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver...

    Rally

    4.3
    #3 Alternative to Jira
    Rally is an enterprise-class agile development platform that acts as a centralized hub for teams to collaboratively...

    Azure DevOps Services

    4.4
    #4 Alternative to Jira
    Azure DevOps Services is designed to help small to large businesses streamline prioritization, release management, and...

    Reviews

    Overall rating

    4.4 /5
    (14,012)
    Value for Money
    4.3/5
    Features
    4.4/5
    Ease of Use
    4.0/5
    Customer Support Software
    4.2/5

    Already have Jira?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 14,012
    Luke
    Luke
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Best and most true to tradition agile project/product management tool around

    Reviewed on 2020-11-09

    I have a (probably unhealthy) love for Jira and would need a lot of convincing to switch. It's...

    I have a (probably unhealthy) love for Jira and would need a lot of convincing to switch. It's interface is genuinely enjoyable to use and it aligns perfectly with agile product management methodologies, natively and in conjunction with its plethora of add-ons.

    Pros

    Jira is an immensely powerful issue management tool. It's JQL language provides ultimate flexibility to satisfy the needs of all roles on a product/project team. It's easy to use (if agile concepts are familiar to you and semi-intuitive if they're not), easy to deploy (especially if you're using Jira Cloud) and easy to integrate with.

    Cons

    The pricing model for add-ons. You could have a 100 users registered to your Jira instance, have an add-on that is used by a small handful of power users, and still be paying a license fee for all 100 users. Very annoying!

    Alternatives Considered

    Trello, monday.com and Asana

    Reasons for Choosing Jira

    Basecamp was rudimentary and unable to effectively visualise our cross-company/cross-team workload.

    Switched From

    Basecamp

    Reasons for Switching to Jira

    Jira was the most aligned with our internal development workflows and flexible enough to work for both technical and non-technical users.
    Rachit
    Overall rating
    • Industry: Insurance Software
    • Company size: 501–1,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    My Review for using Jira

    Reviewed on 2024-03-22

    Pros

    There are a lot of features in Jira Project Management platform where I can manage multiple projects at one place without any hustle. And the best part is, This is very user friendly platform, easy to understand the status of each tasks/items.

    Cons

    Nothing as such to dislike about jira as per my perspective.

    Ovidiu
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 501–1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 7.0 /10

    A lot of features, a lot of issues

    Reviewed on 2024-02-15

    Pros

    It is an all-in-one package, it has plenty of features, but it has issues also

    Cons

    tasks will not update some time, you need to change some things only in a certain way, if you change it from another view you will receive different results or some options will not be present

    Vanessa
    Overall rating
    • Industry: Program Development
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    best tool for complex multi-project work

    Reviewed on 2024-02-04

    Very positive, helps teams manage their work in flexible and adaptable ways. Vastly improves...

    Very positive, helps teams manage their work in flexible and adaptable ways. Vastly improves communication as well.

    Pros

    Being able to filter and view tasks across boards is a very powerful aspect of Jira. In addition to that the custom dashboards are wonderful.

    Cons

    It can be a bit difficult user experience to perform some tasks, however with perseverance you can do a lot with this tool.

    Alternatives Considered

    GitHub, Wrike and Asana

    Switched From

    Trello
    Fassil
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Why Jira Is Our Favorite

    Reviewed on 2024-04-01

    Pros

    When it comes to project management, tracking and scheduling, Jira offers all we need and has been very helpful.

    Cons

    Jira has performed really and no major challenges.

    Showing 5 reviews of 14,012 Read all reviews

    Jira FAQs

    Below are some frequently asked questions for Jira.

    Jira offers the following pricing plans:

    • Starting from: US$7.75/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7 per user/month for 11 to 10,000 users

    Jira has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Jira supports the following languages:

    Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, traditional Chinese

    Jira supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Jira integrates with the following applications:

    Balsamiq, Bitbucket, Confluence, ConnectWise PSA, Dovico, EazyBI Cloud, Flowdock, Get Satisfaction, GitHub, Gliffy, Harvest, HipChat, Hubstaff, JIRA Service Management, Lucidchart, Microsoft Outlook, Salesforce Sales Cloud, Weekdone, Zendesk Suite, Zephyr Enterprise

    Jira offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Jira.