About Jira
With Jira, there's no shortage of ways to stay in the loop. Whether you prefer to receive updates via email, chat, or by checking in on your mobile device, Jira has you covered. At your desk or on the go with the new mobile interface, Jira helps your team get the job done.
Issues are everywhere: Tasks, ideas, and requests are hiding in documents, people's heads, and deep in your inbox. Use Jira to capture and organize your team's issues, prioritize and take action on what's important, and stay up to date with what's going on around you. Jira makes all of this easy, so your team can spend less time managing the work and more time building great software.
Work the way you want: Your process is at the heart of everything you do. Don't shoehorn your team's work into the default workflow defined by your project tracker. Jira has workflows to match your existing processes, that you can easily adapt as your team evolves. Use the tool that fits your team, don't change your team to fit your tool.
Productive, powerful planning: Teams that need to be effective and efficient choose Jira to help them capture, assign, and prioritize their work. Ensure that everyone on your team knows exactly what needs to be done when, then watch the job get done flawlessly. And when you add the power of agile to Jira– with the Jira Agile add-on – you can even plan agile sprints!
Collaborate easily: On any team, it's important that people can easily share information and reach out for help when they need it. JIRA's simple, intuitive interface allows you to collaborate with teammates and get the job done more efficiently. If you think that's awesome, you'll love it even more when you combine JIRA's @mentions and assignment features with the power of Confluence and HipChat.
Visibility at the speed of light: Watch the issues that are most important to you, monitor activity streams, and share information with powerful dashboards, wallboards, and more. With Jira, you'll always know what's going on.
Collect, service, and report: With Jira Service Desk, the Jira platform becomes a modern, flexible service desk experience that streamlines customer requests and boosts your IT team's efficiency.
Agile project management: These days, just keeping track of your work isn't enough – you've got to be agile. Jira Agile adds agile project management to the power of JIRA.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Key benefits of Jira
Scrum and Kanban improve project success and deliver value iteratively. Jira and Jira Agile scale Agile across your organization. Jira also integrates with GitHub to link issues to commits.
Don't let your issue tracking software dictate your process. With Jira's workflow engine you can easily build the process that fits your team.
Create, update, and work through issues using a fast and intuitive web interface with lightning-quick keyboard shortcuts.
Create a personalized view of Jira. Share dashboards to track project status, create custom reports, and monitor team wallboards.
Use Jira's Query Language (JQL) with simple autocomplete to build advanced queries. Create a personalized view of Jira and share dashboards to track project status, create custom reports, and monitor team progress with wallboards.
Simple Windows and Linux installers are available for an OnPremise solution, or you can get started hassle-free with JIRA OnDemand. Easily switch between OnPremise or OnDemand as your organization evolves.
Get more from Jira with flexible REST and Java APIs – plus over 600 plugins and add-ons in the Atlassian Marketplace– to connect with the applications and tools you use every day.
Business size
Deployment
- Cloud-based
- On-premise
Markets
United Arab Emirates, Australia, Belgium, Brazil, Canada, Switzerland, China, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, India, Iceland, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway, New Zealand, Philippines, Sweden, Singapore, United States, South Africa and 23 others
Supported Languages
Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese and 7 others
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Jira: 145
Alternatives
Trello
Asana
monday.com
Basecamp
Reviews
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- Industry: Computer Software
- Company size: 2-10 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Jira review 2022
Reviewed on 2022-07-06
It's a good tool that offers a smooth workflow experience for business collaboration and I highly...
It's a good tool that offers a smooth workflow experience for business collaboration and I highly recommend it.
Pros
A great tool that offers a nice workflow experience, especially for teams working in fast pace environments. It provides a wonderful team collaboration experience and accurate agile reporting.
Encryption in transit, Automation & capacity planning are my favorite features and I will recommend Jira for fast-paced teams who are looking forward to being more productive.
Cons
I won't say Jira is easy to use because indeed, it isn't. In order to be comfortable working with it, you'll need more time to learn and practice too and the tool is most suitable for software developers.
- Industry: Information Technology & Services
- Company size: 1,001-5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Advanced Project & Task Management Features...But How It's Configured is Key to Success
Reviewed on 2022-08-05
Pros
I've been using Atlassian products, JIRA in particular, for over 12 years. It's come a long ways in this span in terms of advanced functionality and additional configurable content, and it's consistently proven itself as a market leader in project and task management services. JIRA reporting, dashboard, task tracking, and project development activities are comprehensively impressively designed, easy to use, and highly collaborative for internal teams.
Cons
The success an end user will yield from the software is highly dependent on it being configured in a manner that aligns with the business needs of the customer organization. For example, I've experienced instances where there are growing pains in how internal teams learn to standardize the way they tag tickets for project and task tracking and then use these identifiers to develop reports, create dashboards, and track schedules. If not setup properly by System Administrators then the ROI will be delayed, making it essential for teams to be properly educated and trained on the system. JIRA provides a wealth of content for training & education but worth noting the difficulty an organization can face if not approached strategically and with strong design plans during the discovery phase of implementation.
- Industry: Computer Software
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 0.0 /10
No More Self-Hosted Option - Switched to Redmine
Reviewed on 2022-07-27
An employee recommended this software many years ago when Mantis was no longer cutting it for our...
An employee recommended this software many years ago when Mantis was no longer cutting it for our needs. It was a learning curve and lacked many features I wanted (like gantt and kanban), but my colleague raved on the reporting abilities so I let it go. We've been hodge-podging for years to make it work as project management, client credentials storage, and ticketing and the team that uses it daily is fed up. We decided to do an upgrade as it had many features and a large marketplace ... only to find out they no longer offer self-hosted. I'm so sick of per-user SaaS pricing!!!
Pros
Large market share, backed by a company, good reputation, working towards lots of plugins
Cons
No longer offering a self-hosted version, UX is annoying, codebase is garbage, installing multiple instances in a server is a nightmare
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best Tool for Any Project Management
Reviewed on 2022-05-21
It is phenomenal for group coordinated effort, I love that I can redo it however much I need, I...
It is phenomenal for group coordinated effort, I love that I can redo it however much I need, I love its natural point of interaction, I likewise love its great notice framework, the hunt is awesome and proficient, and it is extremely simple to share records, the method for producing Reporting is astounding, it's ideal for saving time, the organization works on a ton, I like that it is so natural to append pictures while making a document, it incorporates with Hip Chat and Slack, it's outwardly satisfying and permits me to follow without question, everything.
Pros
I love the UI, it is extremely natural, I like it a great deal since it is cordial and justifiable, the client can adjust rapidly to its capacities, I love it since it is excellent for getting sorted out and doing my undertakings and ventures, I love its Scrum and Kanban loads up, it is very imagining the work process, it is exceptionally valuable since I can see the improvement of the assignments progressively, I like it since it is extremely simple to produce a report with this instrument, it coordinates very well with Trello and Slack, the task the board is ideal.
Cons
As of now I found it very useful tool . One problem I think only Software Industry people can use it but other industry like finance and marketing industry won't be able to use it.
Reasons for Switching to Jira
We changed to Jira so the whole organization overall beginning involving similar framework for more straightforward interchanges and set aside cash. Each here concurs that Jira is getting everything done well.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
A mature product for workflow management of a ticket.
Reviewed on 2022-06-26
Overall experience with Jira has been fantastic. It is nearly a perfect product for task/ issue/...
Overall experience with Jira has been fantastic. It is nearly a perfect product for task/ issue/ ticket management which provides an end-to-end workflow and effort logging.
Pros
Jira is one of the simplest to use, issue tracking software with a smooth and user-friendly UI. It tracks every step of a ticket with its well-defined workflow.
One of the most useful features is that, for every status change or for every comment, it triggers a mail to the people tagged with the ticket. It helps the project teams to maintain a software life-cycle and is handy in agile methodologies.
The reporting feature of Jira is reliable for retrospective review.
Cons
Jira does not have an auto-refresh feature. The user has to refresh the page and check for the latest update on a Jira ticket. The search function could be made better in case the user does a typo in the search bar.
Jira FAQs
Below are some frequently asked questions for Jira.Q. What type of pricing plans does Jira offer?
Jira offers the following pricing plans:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7 per user/month for 11 to 10,000 users
Q. Who are the typical users of Jira?
Jira has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Jira support?
Jira supports the following languages:
Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese
Q. Does Jira support mobile devices?
Jira supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Jira integrate with?
Jira integrates with the following applications:
Balsamiq, Bitbucket, CA Flowdock, Confluence, ConnectWise Manage, Dovico, EazyBI Cloud, Get Satisfaction, GitHub, Gliffy, Harvest, HipChat, Hubstaff, JIRA Service Management, Lucidchart, Microsoft Outlook, Salesforce Sales Cloud, Weekdone, Zendesk, Zephyr Enterprise
Q. What level of support does Jira offer?
Jira offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Jira.
- Project Management Software
- Application Development Software
- Workflow Management Software
- Task Management Software
- Project Portfolio Management Software
- Issue Tracking Software
- Business Management Software
- Agile Project Management Software
- Product Roadmap Software
- Product Management Software
- Marketing Planning Software
- Bug Tracking Software
- OKR Software
- Productivity Software
- Collaboration Software
- IT Project Management Software
