Confluence
Confluence
About Confluence
Confluence is a collaborative workspace platform that helps businesses centralize documentation, knowledge sharing and project collaboration. It provides a digital environment where teams create, organize and share content across departments and initiatives. The platform enables teams to support cross-functional teams in organizations of various sizes and industries such as software development, project management, marketing and human resources. It is designed to support distributed and remote work by enabling real-time collaboration and streamlined information exchange.
The platform allows operators to accommodate diverse content types to address a wide range of collaboration requirements. Live documents enable concurrent editing and whiteboards support visual ideation and diagramming. Structured content can be organized in databases and pages support traditional documentation needs. Integrated video features facilitate asynchronous communication. An AI assistant automates drafting, brainstorming and summarization tasks to accelerate content creation. A library of predefined templates spans functions such as design, finance, human resources, marketing and product development. Detailed permission settings protect sensitive information at the space, page and content levels. The search capability leverages AI to surface relevant information across connected tools and repositories.
Confluence integrates with other Atlassian products such as Jira, Trello and Loom to maintain workflow continuity across project tracking, visual task management and video communication. Support for third-party applications including Google Workspace, Microsoft Teams and Slack extends collaboration across popular productivity tools. An API and a marketplace of add-ons enable custom integrations and extended functionality. Data connectors unify knowledge from multiple applications and data sources to provide comprehensive access to organizational information. Hosting options support cloud, data center and server configurations to meet varied security, compliance and infrastructure requirements.
Pricing starting from:
US$5.42/month
- Free Version
- Free Trial
- Subscription
Key benefits of Confluence
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$5.42/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Confluence: 123
Alternatives
Google Drive
Google Workspace
OneDrive
Microsoft 365
Filter by
Company size
Time used
3653 Reviews
This service may contain translations provided by google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
- Industry: Defense & Space
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Confluence, the all in one program for your company resources and information.
Reviewed on 2025-02-19
I use confluence on a daily basis to search for any information about my job or my company as a...
I use confluence on a daily basis to search for any information about my job or my company as a whole. It's like a massive directory of anything I need to know about my job. There is nothing I can't find on confluence.
Pros
Confluence is great! It contains any and all information about my company as a whole in one convenient spot. The main search bar is extremely helpful in getting me to the information I need, even if I only have key words. I can't say enough good things about this program.
Cons
There is nothing I don't like about this program
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
An AI-enabled real-time online documentation tool designed for collaboration
Reviewed on 2025-08-29
Confluence is an online documentation and word-editing tool designed for collaboration. It makes...
Confluence is an online documentation and word-editing tool designed for collaboration. It makes editing and sharing thoughts, etc. much easier for all members of my teams. Confluence stresses the importance of usability as it is evident in its never-ceasing improvements of it product features. Besides, it is updated in tandem with latest development in technology. So lately there are more AI-enabled functions that have been added to aid the users' workflow.
Pros
It is my go to place for writing and documenting at work. Wherever I have the connection to Confluence, I can write down my ideas, record my findings, share my contents with coworkers, and comments on other's documents.
Cons
It sometimes takes me a few more steps to find the latest documents I worked on. Even though on my personal space on Confluence, there is an immediate column called "Recent updates" showing my latest documents. Still the column width is too narrow for me to recall or fully grasp what those documents are about.
- Industry: Legal Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Review on Confluence
Reviewed on 2025-07-14
Overall it has its advantages, all the knowledge I require as an employee that is required to...
Overall it has its advantages, all the knowledge I require as an employee that is required to consistently stay up to date on new updates is consolidated under this software, however finding said information can be quite difficult
Pros
My organisation is able to give well detailed information on every single thing concerning my daily work on this software, from research details, even to PTO policy etc
Cons
It can be difficult to navigate when I am trying to find specific information. When I use the search bar, it takes me to a lot of tabs which still does not help me find what I am specifically looking for.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Monthly for 2+ years
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great Collaboration Tool for Software Teams with Room to Grow
Reviewed on 2025-10-16
Confluence is a powerful tool for software teams looking to centralize documentation and improve...
Confluence is a powerful tool for software teams looking to centralize documentation and improve collaboration. Its seamless integration with Jira makes it easy to connect project work with relevant content. The platform is user-friendly and well-suited for organising technical specs, meeting notes, and internal knowledge. While it could improve in areas such as real-time editing, file handling, and search functionality, it still delivers strong value for the features it offers.
Pros
Confluence is great for software teams thanks to its tight Jira integration and intuitive structure. It made collaborating on specs, notes, and design docs easy, with solid file sharing and version control. For the features it offers, it delivers good value for money.
Cons
Search can be hit-or-miss, and editing files directly isn't seamless—you often need to download and re-upload. Permissions and navigation can get tricky in large spaces. Real-time collaboration is limited, and performance slows with heavy content.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great for team collaboration but need built in AI development
Reviewed on 2025-07-05
Pros
As an Admin, I was capable of accessing the spaces and there is role based access. Also, can set up the permissions per user. Confluence has structured documentation and has version control, if someone accidentally delete something on file, you can easily retrieve.
Cons
It has no built in AI compared to other platform. Lacks AI-powered auto-suggestions or intelligent filters seen in tools like Notion AI
Alternatives Considered
NotionReasons for Choosing Confluence
Confluence worked better for documentation since it’s well presented on end users unlike Caspio it is more database looking. UmSwitched From
CaspioReasons for Switching to Confluence
Confluence FAQs
Below are some frequently asked questions for Confluence.Q. What type of pricing plans does Confluence offer?
Confluence offers the following pricing plans:
- Starting from: US$5.42/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month
Q. Who are the typical users of Confluence?
Confluence has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Confluence support?
Confluence supports the following languages:
English, French, German, Japanese, Korean, Portuguese, Russian, Spanish
Q. Does Confluence support mobile devices?
Confluence supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Confluence integrate with?
Confluence integrates with the following applications:
Balsamiq, Bitbucket, Docusign, Evernote Teams, GitHub, Gliffy, Google Calendar, Google Drive, Google Maps, Google Workspace, JIRA Service Management, JXL, Jira, Lucidchart, Microsoft OneNote, Microsoft Outlook, Microsoft SharePoint, Miro, Rewind, Slack, Trello, draw.io
Q. What level of support does Confluence offer?
Confluence offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Confluence.
Knowledge Management Software