Confluence

About Confluence
Confluence is a shared workspace to create and manage all your work. Unlike document and file-sharing tools, Confluence is open and collaborative, helping your team and your company do their best work together. From technical teams and project management, to marketing, HR, and finance - the more people in an organization that use it, the more value teams get from it.
Confluence makes it easy to organize and find the information you need. Group related pages together in a dedicated space for your work, your team, or cross-functional projects. Depending on permissions, a space in Confluence can be made accessible to just you or the entire company. Page trees, which create a hierarchical list of pages within a space, highlight topics on parent pages and help keep work tidy.
Need to find something? Do a quick search to find any page ever created. You can even locate a comment someone posted to a page. Even after someone has left your company, you can still search for work they did, so knowledge is never lost.
Just about every type of project imaginable has started as a simple page in Confluence, from planning an office party to NASA's mission to Mars. Whether you need to capture meeting notes, document product requirements, or kick-off a design review, Confluence is a flexible platform for all your team's work.
Adapt Confluence to your specific work style to create a familiar place for your team to connect. Confluence's open workspace helps teams collaboratively create, review, revise, and finalize plans so work keeps moving forward.
No surprise that Confluence works seamlessly with Atlassian tools. Its pages provide a great backdrop for Jira Software tickets or Trello cards and boards. Inserting Jira tickets on your Confluence pages is as simple as copy/past, or create new tickets directly from your page by right-clicking on highlighted text. If you work in Trello, you can make updates directly to your cards right from Confluence pages.
In addition to seamless Atlassian integrations, there are hundreds of apps available for Confluence in the Atlassian Marketplace. Whether you want to add spreadsheets to your page, insert diagrams, showcase design prototypes or integrate with other popular apps like Google Drive or Salesforce, Marketplace apps make it easy to add more power to your pages to do your best work.
Pricing starting from:
US$5.16/month
- Free Version
- Free Trial
- Subscription
Key benefits of Confluence
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$5.16/month
- Free Version
- Free Trial
- Subscription
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Features
Total features of Confluence: 99
Alternatives
Dropbox Paper

Drupal

Microsoft 365

IT Glue

Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.

- Industry: Business Supplies & Equipment
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Confluence knowledge management tool Review
Reviewed on 2024-01-11
Over Amazing experience.
Very user friendly.
Graphical user interface is very east to use and self...
Over Amazing experience.
Very user friendly.
Graphical user interface is very east to use and self explanatory.
Amazing experience as a senior Business analyst while managing the training for the new users.
Pros
Amazing collaboration and content sharing platform.
Can save your training material and videos and central repository.
Very easy to access and organize the knowledge base for the organization.
Cons
Some time behave very slow while updating the document to the repository.
Editing a document at the repository it self is a cumbersome task
Alternatives Considered
ClickUpReasons for Switching to Confluence
Strong User Community. Exceptional feedback from the users Very easy to use GUI- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great for combating tribal knowledge
Reviewed on 2024-12-11
Pros
Confluence has been a great tool for getting all of the company's documentation into one organized and searchable place.
Cons
It was a lengthy process migrating everything over.
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
It served its purpose for a while.
Reviewed on 2024-01-04
I used Confluence for several years on-prem, now that the Atlassian have discontinued support for...
I used Confluence for several years on-prem, now that the Atlassian have discontinued support for on-prem its time to find an alternative that is secure. Atlassian cloud has far too many data breaches to trust them to host trade secrets and other confidentual data.
Pros
Concurrent users collaborating on the same article at the same time.
Cons
Poor customer service (ignored)
Too many security vulnerabilities to have internet-facing
Atlassian discontinued on-prem offering to push more expencive cloud hosted option.
Inverse economy of scale, pricing increases as teams grow.
- Industry: Consumer Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Confluence can influence!
Reviewed on 2024-10-18
Pros
This ia the best knowledge base that I have used.
Cons
I would suggest to have an option for dark mode.
Alternatives Considered
GuruReasons for Switching to Confluence
The reason we choose confluence is because of ease of use, most of our newbies were able to navigate Confluence with ease.- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Slightly dated - but still a good product
Reviewed on 2024-12-18
All in all Confluence is a stable and well packaged product. the Integrations with other Atlassian...
All in all Confluence is a stable and well packaged product. the Integrations with other Atlassian products makes Confluence make more sense. If you do however have other Tracking Software (Monday, Clickup etc.) - The use of Confluence might not be the best fit.
Pros
Confluence is easy to use and fast to setup.
The page builders work well and relatively rich sites can be built using it
Cons
The interoperability with external plugins is sometimes lacking. The pages (although easy to use) are not always as feature rich.
The Confluence platform does need an overhaul to make it more modern
Confluence FAQs
Below are some frequently asked questions for Confluence.Q. What type of pricing plans does Confluence offer?
Confluence offers the following pricing plans:
- Starting from: US$5.16/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month
Q. Who are the typical users of Confluence?
Confluence has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Confluence support?
Confluence supports the following languages:
English, French, German, Japanese, Korean, Portuguese, Russian, Spanish
Q. Does Confluence support mobile devices?
Confluence supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Confluence integrate with?
Confluence integrates with the following applications:
Balsamiq, Docusign, Evernote Teams, Gliffy, Google Calendar, Google Maps, Google Workspace, JIRA Service Management, Jira, Lucidchart, Microsoft Outlook, Microsoft SharePoint, Trello, draw.io
Q. What level of support does Confluence offer?
Confluence offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Confluence.
- Knowledge Management Software
- Project Management Software
- Collaboration Software
- Agile Project Management Software
- Enterprise Content Management Software
- Content Management Software
- Document Management Software
- Idea Management Software
- Requirements Management Software
- Product Roadmap Software
- Product Management Software
- Project Planning Software
- Team Management Software
- Business Process Management Software
- OKR Software
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