About Confluence

Confluence is a shared workspace to create and manage all your work. Unlike document and file-sharing tools, Confluence is open and collaborative, helping your team and your company do their best work together. From technical teams and project management, to marketing, HR, and finance - the more people in an organization that use it, the more value teams get from it.

Confluence makes it easy to organize and find the information you need. Group related pages together in a dedicated space for your work, your team, or cross-functional projects. Depending on permissions, a space in Confluence can be made accessible to just you or the entire company. Page trees, which create a hierarchical list of pages within a space, highlight topics on parent pages and help keep work tidy.

Need to find something? Do a quick search to find any page ever created. You can even locate a comment someone posted to a page. Even after someone has left your company, you can still search for work they did, so knowledge is never lost.

Just about every type of project imaginable has started as a simple page in Confluence, from planning an office party to NASA's mission to Mars. Whether you need to capture meeting notes, document product requirements, or kick-off a design review, Confluence is a flexible platform for all your team's work.

Adapt Confluence to your specific work style to create a familiar place for your team to connect. Confluence's open workspace helps teams collaboratively create, review, revise, and finalize plans so work keeps moving forward.

No surprise that Confluence works seamlessly with Atlassian tools. Its pages provide a great backdrop for Jira Software tickets or Trello cards and boards. Inserting Jira tickets on your Confluence pages is as simple as copy/past, or create new tickets directly from your page by right-clicking on highlighted text. If you work in Trello, you can make updates directly to your cards right from Confluence pages.

In addition to seamless Atlassian integrations, there are hundreds of apps available for Confluence in the Atlassian Marketplace. Whether you want to add spreadsheets to your page, insert diagrams, showcase design prototypes or integrate with other popular apps like Google Drive or Salesforce, Marketplace apps make it easy to add more power to your pages to do your best work.

Pricing starting from:

US$5.16/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Confluence

  • One platform that houses content creation, real time editing, document management, social features, and more.
  • Industry trusted by 30,000+ organizations.
  • First class Jira integration.
  • Customize with over 3,000 apps from the Atlassian Marketplace
  • Flexible enough to grow with your team and your organization through a consistent and logical organization method.
  • Available on both desktop and mobile native apps.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Angola, Australia, Austria, Belgium, Brazil and 32 others

    Supported Languages

    English, French, German, Japanese, Korean and 3 others

    Pricing starting from:

    US$5.16/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Confluence Software - Have a home for all your documentation and organize them in a consistent structure
    Confluence Software - Collaborate with your teammates using @-mentions and page comments
    Confluence Software - Use Confluence's powerful search engine to find what you need, when you need it.
    Confluence Software - Use our first class Jira integration to add context to your issues in Confluence
    Confluence Software - Create anything from marketing plans to product requirements documents, and more with our pre-made templates
    Confluence Software - Create meeting notes, project planning pages, and more.
    Confluence Software - Share documents with anyone on your team so you can collaborate together.
    Confluence Software - Assign important tasks to your teammates and create task lists for your projects.
    Confluence Software - Apply apps from our Marketplace to customize your page to fit your needs
    Confluence Software - Import files and media into your pages to add context, and provide feedback on attachments.
    Confluence Software - Create roadmaps to keep your team on track for important projects and launches
    Confluence Software - Use the dashboard to stay on top of all updates within your team and discover more with popular pages that are trending
    Confluence Software - Use in-line comments to provide contextual feedback on projects and pages
    Confluence Software - Collaborate with your team and receive notifications on the go with the Confluence mobile app.
    Confluence Software - Confluence on mobile
    Confluence Software - Confluence share page
    Confluence Software - Confluence create projects
    Confluence Software - Confluence comments
    Confluence Software - Confluence comments
    View 20 more
    Confluence video
    Confluence Software - Have a home for all your documentation and organize them in a consistent structure
    Confluence Software - Collaborate with your teammates using @-mentions and page comments
    Confluence Software - Use Confluence's powerful search engine to find what you need, when you need it.
    Confluence Software - Use our first class Jira integration to add context to your issues in Confluence
    Confluence Software - Create anything from marketing plans to product requirements documents, and more with our pre-made templates
    Confluence Software - Create meeting notes, project planning pages, and more.
    Confluence Software - Share documents with anyone on your team so you can collaborate together.
    Confluence Software - Assign important tasks to your teammates and create task lists for your projects.
    Confluence Software - Apply apps from our Marketplace to customize your page to fit your needs
    Confluence Software - Import files and media into your pages to add context, and provide feedback on attachments.
    Confluence Software - Create roadmaps to keep your team on track for important projects and launches
    Confluence Software - Use the dashboard to stay on top of all updates within your team and discover more with popular pages that are trending
    Confluence Software - Use in-line comments to provide contextual feedback on projects and pages
    Confluence Software - Collaborate with your team and receive notifications on the go with the Confluence mobile app.
    Confluence Software - Confluence on mobile
    Confluence Software - Confluence share page
    Confluence Software - Confluence create projects
    Confluence Software - Confluence comments
    Confluence Software - Confluence comments

    Features

    Total features of Confluence: 99

    • @mentions
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Archiving & Retention
    • Assignment Management
    • Audio File Management
    • Audit Trail
    • Brainstorming
    • Calendar Management
    • Catalog Management
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Content Management System (CMS) Software
    • Content Publishing Options
    • Customizable Branding
    • Customizable Templates
    • Data Security
    • Discussions/Forums
    • Document Capture
    • Document Classification
    • Document Generation Software
    • Document Management Software
    • Document Review
    • Document Storage
    • Documentation Management
    • Drag & Drop
    • Due Date Tracking
    • Email Management Software
    • Feedback Management
    • File Management
    • File Sharing Software
    • For the IT sector
    • Full Text Search
    • Gamification Software
    • Gantt/Timeline View
    • Goal Management
    • Goal Setting/Tracking
    • Idea Management Software
    • Idea Ranking
    • Ideation
    • Information Governance
    • Innovation Management
    • Knowledge Base Management
    • Knowledge Management Software
    • Marketing Calendar
    • Meeting Management
    • Milestone Tracking
    • Mind Maps
    • Mobile Access
    • Multiple Projects
    • Planning Tools
    • Portfolio Management
    • Prioritization
    • Process/Workflow Automation
    • Product Lifecycle Management Software
    • Product Roadmapping
    • Productivity Tools
    • Progress Tracking
    • Project Management Software
    • Project Planning Software
    • Project Planning/Scheduling
    • Project Tracking Software
    • Real Time Editing
    • Real-Time Chat
    • Real-Time Data
    • Real-Time Notifications
    • Release Planning
    • Reporting & Statistics
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Requirements Management Software
    • Resource Management Software
    • Rich Text Editor
    • Risk Management Software
    • Role-Based Permissions
    • Search/Filter
    • Self Service Portal
    • Single Sign On Software
    • Stakeholder Defined Attributes
    • Status Tracking
    • Strategic Planning Software
    • Surveys & Feedback
    • Tagging
    • Task Management Software
    • Task Progress Tracking
    • Template Management
    • Text Editing
    • Third-Party Integrations
    • Time & Expense Tracking
    • Traceability
    • Transcripts/Chat History
    • Unified Directory
    • Version Control
    • Visualization
    • Workflow Management Software

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    Reviews

    Overall rating

    4.5 /5
    (3,554)
    Value for Money
    4.3/5
    Features
    4.4/5
    Ease of Use
    4.2/5
    Customer Support Software
    4.3/5

    Already have Confluence?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 3,554
    Pradeep
    Pradeep
    Overall rating
    • Industry: Business Supplies & Equipment
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Confluence knowledge management tool Review

    Reviewed on 2024-01-11

    Over Amazing experience.
    Very user friendly.
    Graphical user interface is very east to use and self...

    Over Amazing experience.
    Very user friendly.
    Graphical user interface is very east to use and self explanatory.
    Amazing experience as a senior Business analyst while managing the training for the new users.

    Pros

    Amazing collaboration and content sharing platform.
    Can save your training material and videos and central repository.
    Very easy to access and organize the knowledge base for the organization.

    Cons

    Some time behave very slow while updating the document to the repository.
    Editing a document at the repository it self is a cumbersome task

    Alternatives Considered

    ClickUp

    Reasons for Switching to Confluence

    Strong User Community. Exceptional feedback from the users Very easy to use GUI
    Gerrit
    Overall rating
    • Industry: Computer Software
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great for combating tribal knowledge

    Reviewed on 2024-12-11

    Pros

    Confluence has been a great tool for getting all of the company's documentation into one organized and searchable place.

    Cons

    It was a lengthy process migrating everything over.

    Verified Reviewer
    Overall rating
    • Industry: Retail
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 0.0 /10

    It served its purpose for a while.

    Reviewed on 2024-01-04

    I used Confluence for several years on-prem, now that the Atlassian have discontinued support for...

    I used Confluence for several years on-prem, now that the Atlassian have discontinued support for on-prem its time to find an alternative that is secure. Atlassian cloud has far too many data breaches to trust them to host trade secrets and other confidentual data.

    Pros

    Concurrent users collaborating on the same article at the same time.

    Cons

    Poor customer service (ignored)
    Too many security vulnerabilities to have internet-facing
    Atlassian discontinued on-prem offering to push more expencive cloud hosted option.
    Inverse economy of scale, pricing increases as teams grow.

    Ian Christian
    Overall rating
    • Industry: Consumer Services
    • Company size: 501–1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Confluence can influence!

    Reviewed on 2024-10-18

    Pros

    This ia the best knowledge base that I have used.

    Cons

    I would suggest to have an option for dark mode.

    Alternatives Considered

    Guru

    Reasons for Switching to Confluence

    The reason we choose confluence is because of ease of use, most of our newbies were able to navigate Confluence with ease.
    Anthonie
    Overall rating
    • Industry: Computer Software
    • Company size: 11–50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Slightly dated - but still a good product

    Reviewed on 2024-12-18

    All in all Confluence is a stable and well packaged product. the Integrations with other Atlassian...

    All in all Confluence is a stable and well packaged product. the Integrations with other Atlassian products makes Confluence make more sense. If you do however have other Tracking Software (Monday, Clickup etc.) - The use of Confluence might not be the best fit.

    Pros

    Confluence is easy to use and fast to setup.
    The page builders work well and relatively rich sites can be built using it

    Cons

    The interoperability with external plugins is sometimes lacking. The pages (although easy to use) are not always as feature rich.
    The Confluence platform does need an overhaul to make it more modern

    Showing 5 reviews of 3,554 Read all reviews

    Confluence FAQs

    Below are some frequently asked questions for Confluence.

    Confluence offers the following pricing plans:

    • Starting from: US$5.16/month View Pricing Plans
    • Pricing model: Free Version, Subscription
    • Free Trial: Not Available

    Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month

    Confluence has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Confluence supports the following languages:

    English, French, German, Japanese, Korean, Portuguese, Russian, Spanish

    Confluence supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Confluence integrates with the following applications:

    Balsamiq, Docusign, Evernote Teams, Gliffy, Google Calendar, Google Maps, Google Workspace, JIRA Service Management, Jira, Lucidchart, Microsoft Outlook, Microsoft SharePoint, Trello, draw.io

    Confluence offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Confluence.