---
description: Free software list of top Knowledge Management Software providers and applications. The best tools at a glance for a quick and well-founded software selection. Filter by price model, features, user ratings, and more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Knowledge Management Software - Top Tools & Providers | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](https://www.getapp.ca/directory/257/knowledge-management/software)

# Knowledge Management Software

Canonical: https://www.getapp.ca/directory/257/knowledge-management/software

Page: 1 / 17\
Next: [Next page](https://www.getapp.ca/directory/257/knowledge-management/software?page=2)

> Knowledge Management Tools are typically IT systems that store, share, and retrieve information about an organization's people, processes, practices, culture, and content items. Their purpose is to assist employees in identifying and organizing the company’s knowledge pool, building a ‘single source of truth’ that is easily accessible, discoverable, and customizable to different user groups. This pool of knowledge may consist of industry regulations, company policies, tutorials, user guides, professional experience, or various other forms of knowledge. Knowledge management software may be used by customer-facing staff members and other employees or customers who prefer self-service versus collecting, storing, and retrieving information. The user base could include other employees, board members, prospects, knowledge managers, and content creators. Such software help enable professionals to answer queries by mining data repositories, forums, case studies, and tutorials in real-time and potentially replacing ticketing systems with artificial intelligence (AI) capabilities, like natural language processing, machine learning, and intent inference. 

Knowledge-sharing software can benefit external and internal stakeholders by reducing customer service costs, speeding up onboarding and training activities, promoting problem-solving, and capturing or sharing expertise through team collaboration. As they reduce the need to rediscover information with every query, they can help make companies more efficient. Making data more readily available to customers could also improve customer experiences, boost satisfaction levels, and help convert leads. Typical features of knowledge management solutions are content and knowledge base management, self-service portals, and third-party integrations using API linkage. Knowledge management tools can be considered a subcategory of Content Management Systems. They can also complement Help Desk or Training Software. Discover the best knowledge management tool for your business in Canada.

-----

## Products

1. [Document360](https://www.getapp.ca/software/120723/document360) — 4.7/5 (292 reviews) — AI-powered knowledge base platform for all teams
2. [Slack](https://www.getapp.ca/software/91563/slack) — 4.7/5 (24236 reviews) — A single place for team communication and workflows
3. [Wix](https://www.getapp.ca/software/90955/wix) — 4.4/5 (10806 reviews) — Website builder \& business management platform
4. [monday AI Work Platform](https://www.getapp.ca/software/91734/monday-com) — 4.6/5 (6129 reviews) — AI job matching, applications and career transition tools
5. [Microsoft SharePoint](https://www.getapp.ca/software/90850/sharepoint) — 4.4/5 (5471 reviews) — Collaboration \& content management platform
6. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (5322 reviews) — Enhance employee management with the only all-in-one app
7. [Zendesk Suite](https://www.getapp.ca/software/9448/zendesk) — 4.4/5 (4114 reviews) — AI powered customer service across all channels
8. [Confluence](https://www.getapp.ca/software/90949/confluence) — 4.5/5 (3724 reviews) — Remote team collaboration and knowledge workspace
9. [Freshdesk](https://www.getapp.ca/software/10317/freshdesk) — 4.5/5 (3494 reviews) — Cloud-based AI help desk for teams of all sizes
10. [Notion](https://www.getapp.ca/software/132111/notion) — 4.7/5 (2843 reviews) — Project and task management tool
11. [Zoho Desk](https://www.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
12. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
13. [Bitrix24](https://www.getapp.ca/software/90602/bitrix24) — 4.2/5 (1008 reviews) — Cloud \& on-premises workspace for all business sizes
14. [TeamSupport](https://www.getapp.ca/software/8670/teamsupport) — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
15. [Salesforce Service Cloud](https://www.getapp.ca/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
16. [Microsoft Viva Engage](https://www.getapp.ca/software/10029/yammer) — 4.2/5 (819 reviews) — Enterprise Social Network (ESN) to connect and communicate
17. [Freshservice](https://www.getapp.ca/software/91351/freshservice) — 4.5/5 (805 reviews) — A complete IT service management (ITSM) tool for business
18. [JIRA Service Management](https://www.getapp.ca/software/91811/jira-service-management) — 4.5/5 (779 reviews) — IT service platform for unified support
19. [Guru](https://www.getapp.ca/software/123167/guru) — 4.8/5 (640 reviews) — Cloud-based governed knowledge platform for enterprises
20. [SolarWinds Service Desk](https://www.getapp.ca/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
21. [Aha\!](https://www.getapp.ca/software/106671/aha) — 4.7/5 (566 reviews) — Platform for strategic product management
22. [SysAid](https://www.getapp.ca/software/90863/sysaid) — 4.5/5 (528 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
23. [Trainual](https://www.getapp.ca/software/116523/trainual) — 4.8/5 (510 reviews) — Onboarding and training software
24. [Flowlu](https://www.getapp.ca/software/110491/flowlu) — 4.8/5 (387 reviews) — Work automation and team collaboration in one platform.
25. [IT Glue](https://www.getapp.ca/software/113707/itglue) — 4.6/5 (342 reviews) — Track, find and know everything in under 30 seconds.

-----

Page: 1 / 17\
Next: [Next page](https://www.getapp.ca/directory/257/knowledge-management/software?page=2)

## Related Categories

- [Document Management Software](https://www.getapp.ca/directory/284/document-management/software)
- [Intranet Software](https://www.getapp.ca/directory/1037/intranet/software)
- [Content Management Software](https://www.getapp.ca/directory/276/content-management-system-cms/software)
- [Help Desk Software](https://www.getapp.ca/directory/287/help-desk-ticketing/software)
- [Training Software](https://www.getapp.ca/directory/266/training/software)

## Links

- [View on GetApp](https://www.getapp.ca/directory/257/knowledge-management/software)
- [All Categories](https://www.getapp.ca/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/257/knowledge-management/software> |
| de-AT | <https://www.getapp.at/directory/257/knowledge-management/software> |
| en | <https://www.getapp.com/collaboration-software/knowledge-management/> |
| en-AE | <https://www.getapp.ae/directory/257/knowledge-management/software> |
| en-AU | <https://www.getapp.com.au/directory/257/knowledge-management/software> |
| en-CA | <https://www.getapp.ca/directory/257/knowledge-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/257/knowledge-management/software> |
| en-IE | <https://www.getapp.ie/directory/257/knowledge-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/257/knowledge-management/software> |
| en-SG | <https://www.getapp.sg/directory/257/knowledge-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/257/knowledge-management/software> |
| es | <https://www.getapp.es/directory/257/knowledge-management/software> |
| es-CL | <https://www.getapp.cl/directory/257/knowledge-management/software> |
| es-CO | <https://www.getapp.com.co/directory/257/knowledge-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/257/knowledge-management/software> |
| fr | <https://www.getapp.fr/directory/257/knowledge-management/software> |
| fr-BE | <https://fr.getapp.be/directory/257/knowledge-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/257/knowledge-management/software> |
| nl | <https://www.getapp.nl/directory/257/knowledge-management/software> |
| nl-BE | <https://www.getapp.be/directory/257/knowledge-management/software> |
| pt | <https://www.getapp.com.br/directory/257/knowledge-management/software> |
| pt-PT | <https://www.getapp.pt/directory/257/knowledge-management/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Canada","url":"https://www.getapp.ca/","@type":"WebSite","@id":"https://www.getapp.ca/#website","publisher":{"@id":"https://www.getapp.ca/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.ca/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Knowledge Management Software","description":"Free software list of top Knowledge Management Software providers and applications. The best tools at a glance for a quick and well-founded software selection. Filter by price model, features, user ratings, and more.","url":"https://www.getapp.ca/directory/257/knowledge-management/software","about":{"@id":"https://www.getapp.ca/directory/257/knowledge-management/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.ca/directory/257/knowledge-management/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ca/directory/257/knowledge-management/software#webpage","isPartOf":{"@id":"https://www.getapp.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.getapp.ca/#organization"},"mainEntity":{"@id":"https://www.getapp.ca/directory/257/knowledge-management/software#itemlist"}},{"@type":"BreadcrumbList","@id":"https://www.getapp.ca/directory/257/knowledge-management/software#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Management Software","position":2,"item":"https://www.getapp.ca/directory/257/knowledge-management/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Knowledge Management Software - Top Tools &amp; Providers | GetApp Canada 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.getapp.ca/directory/257/knowledge-management/software#itemlist","itemListElement":[{"name":"Document360","position":1,"image":"https://images.g2crowd.com/uploads/product/image/521d08f2e35863117ed1e31e54bcf944/document360.png","url":"https://www.getapp.ca/software/120723/document360","@type":"ListItem"},{"name":"Slack","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.getapp.ca/software/91563/slack","@type":"ListItem"},{"name":"Wix","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/868db486-b684-43a7-827e-5e14b017756d.png","url":"https://www.getapp.ca/software/90955/wix","@type":"ListItem"},{"name":"monday AI Work Platform","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/464cd3be-e2b8-4f9b-a572-577e31770f58.png","url":"https://www.getapp.ca/software/91734/monday-com","@type":"ListItem"},{"name":"Microsoft SharePoint","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e9ca41d-839b-478a-8689-5af7e6b22439.png","url":"https://www.getapp.ca/software/90850/sharepoint","@type":"ListItem"},{"name":"Connecteam","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2eb9cf79-d85e-4c42-b830-38b3ba6e5ea1.png","url":"https://www.getapp.ca/software/105401/connecteam","@type":"ListItem"},{"name":"Zendesk Suite","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.ca/software/9448/zendesk","@type":"ListItem"},{"name":"Confluence","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c59cf6b8-ebd8-4c69-8658-9435f095413a.png","url":"https://www.getapp.ca/software/90949/confluence","@type":"ListItem"},{"name":"Freshdesk","position":9,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.ca/software/10317/freshdesk","@type":"ListItem"},{"name":"Notion","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/926fd60f-776a-41e5-9660-57c112abf44d.png","url":"https://www.getapp.ca/software/132111/notion","@type":"ListItem"},{"name":"Zoho Desk","position":11,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.ca/software/10036/zoho-desk","@type":"ListItem"},{"name":"LiveAgent","position":12,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.ca/software/91301/liveagent","@type":"ListItem"},{"name":"Bitrix24","position":13,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.getapp.ca/software/90602/bitrix24","@type":"ListItem"},{"name":"TeamSupport","position":14,"image":"https://images.g2crowd.com/uploads/product/image/416ca5666ada5ea6307719ddd360286a/teamsupport.png","url":"https://www.getapp.ca/software/8670/teamsupport","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.ca/software/91754/salesforce","@type":"ListItem"},{"name":"Microsoft Viva Engage","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d047246-41f0-409a-8db1-4f75ca97b48b.webp","url":"https://www.getapp.ca/software/10029/yammer","@type":"ListItem"},{"name":"Freshservice","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.ca/software/91351/freshservice","@type":"ListItem"},{"name":"JIRA Service Management","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.ca/software/91811/jira-service-management","@type":"ListItem"},{"name":"Guru","position":19,"image":"https://images.g2crowd.com/uploads/product/image/911354aa9fcdd7280a5bf61aee42fc72/guru.png","url":"https://www.getapp.ca/software/123167/guru","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.getapp.ca/software/1336/solarwinds-service-desk","@type":"ListItem"},{"name":"Aha!","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29fbb3ae-ce4d-4596-93d4-5a49d4cfdadc.png","url":"https://www.getapp.ca/software/106671/aha","@type":"ListItem"},{"name":"SysAid","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4608c47-9028-4daa-af15-1f8931f8afb9.png","url":"https://www.getapp.ca/software/90863/sysaid","@type":"ListItem"},{"name":"Trainual","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/42813a97-73e0-46fa-9f50-94f6341cbe71.png","url":"https://www.getapp.ca/software/116523/trainual","@type":"ListItem"},{"name":"Flowlu","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2e45592e-f1b8-4a62-9c2e-1bd35bc46729.jpeg","url":"https://www.getapp.ca/software/110491/flowlu","@type":"ListItem"},{"name":"IT Glue","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4a26cb-bcfa-4a68-b4e8-8b97550d0f52.png","url":"https://www.getapp.ca/software/113707/itglue","@type":"ListItem"}],"numberOfItems":25}
</script>