Microsoft 365

Cloud collaboration and file sharing application suite

4.6 /5 (11182 reviews) Write a Review!

Microsoft 365 Overview

What is Microsoft 365?

Microsoft 365, formerly Office 365, is a cloud collaboration tool that provides a private and secure space to store, share and edit files and documents, to connect dispersed teams using shared calendars, messaging and conferencing tools, and to improve your brand experience using branded emails and online websites.

The business class email provided by Microsoft 365 allows for 50 GB of storage per user and the ability to send messages of up to 25 MB. This enables you to send images within emails and to apply custom formatting. You can customize your inbox rules and notifications, and update your calendar and to-do list, to help prioritize tasks. Communicate with colleagues more effectively with online availability statuses to instigate online chat, instant messaging tools and one-to-one, or one-to-many voice and video calling.

Microsoft 365 provides collaboration and knowledge sharing tools for both internal and external purposes. You can allow external project stakeholders and clients to access documents, and create project-specific mailboxes and websites for specific teams, complete with automatic policies and rights protection.

You can also use Microsoft 365 to build blogs and wikis for further knowledge sharing, as well as assigning tasks to team members and tracking tasks on a timeline. Enterprise plans for Microsoft 365 provide social networking tools to further enhance communication and collaboration.

Microsoft 365 Overview

Pricing

Starting from
US$6.00/month

Pricing options

Free Trial
Subscription
Value for money

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly).
Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly).
Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).


Microsoft 365 Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Czech, Danish, Dutch and 17 others, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Media

Microsoft Word is included in Office 365 subscriptions
Microsoft Excel is included in Office 365 subscriptions
Microsoft PowerPoint is included in Office 365 subscriptions
Microsoft Outlook is included in Office 365 subscriptions
Microsoft OneNote is included in Office 365 subscriptions
Skype for Business is included in Office 365 subscriptions
Desktop applications are available for Windows and Mac
Users can access and edit their documents offline through the desktop applications
Native mobile apps for iOS, Android, and Windows phone are also available
Mobile apps are available for both smartphones and tablet devices
Microsoft 365 video Microsoft 365 video Microsoft 365 screenshot: Microsoft Word is included in Office 365 subscriptions Microsoft 365 screenshot: Microsoft Excel is included in Office 365 subscriptions Microsoft 365 screenshot: Microsoft PowerPoint is included in Office 365 subscriptions Microsoft 365 screenshot: Microsoft Outlook is included in Office 365 subscriptions Microsoft 365 screenshot: Microsoft OneNote is included in Office 365 subscriptions Microsoft 365 screenshot: Skype for Business is included in Office 365 subscriptions Microsoft 365 screenshot: Desktop applications are available for Windows and Mac Microsoft 365 screenshot: Users can access and edit their documents offline through the desktop applications Microsoft 365 screenshot: Native mobile apps for iOS, Android, and Windows phone are also available Microsoft 365 screenshot: Mobile apps are available for both smartphones and tablet devices

Microsoft 365 Reviews

Microsoft 365 Reviews

Overall rating
4.6
/
5
Excellent
7818

Very good
2825

Average
441

Poor
59

Terrible
39

Value for Money
4.3
Features
4.6
Ease of Use
4.5
Customer Support
4.3
95% recommended this app
Mir fida N.

Suitable package application software for small to large scale business

Overall we are very much satisfied with the Office 365 subscription service. It's our daily to use tool for every project. Performance is always up to the expectation. Never encountered any serious bug or error halting an important bug. Still, some minor issues are faced rarely but nothing that cannot be handled. When utilizing each and every feature and app included in Office 365, then it will definitely prove a great asset to your organization which will boost sales and eventually profits in the long run.


Esther R.

Best Option for Automatically-Updated Office Installs, But Not the Greatest Value

Office 365 fits a very specific purpose, but it's a purpose that is very common in office environments: ensuring that you always have the latest version of Office applications available to you, including on multiple computers if you choose one of the higher-priced packages. Gone are the days of needing to purchase each new edition of Office every 3 years, because Office 365 automatically upgrades whenever a new version is released. The downside is, you're then locked into a monthly subscription, and then if you cancel it, all the money you spent leaves you with no access to the applications. This may not be a problem for everyone, but it is frustrating at times to realize you are essentially just "renting" access to the software. Its activation system is also a bit buggy, as Word regularly asks me to sign into my Microsoft account to re-activate the software, despite nothing on my account changing. If you can get beyond these issues, however, Office 365 definitely fills an important niche.


Karthikeyan T.

Office 365 allows users to access email and documents anywhere

I can say this is the best tool as per my overall Experience because it has plenty of features to utilize office 365 so better to suit for all users who using emails and document and archives the emails.


Verified Reviewer

It feels so old and boring!

Office 365, has a lot of benefits, in the sense that it's easy to use most of it. I understand Microsoft wanting to push their own products, but they are annoying when they try to force you to use Microsoft's cloud, when I personally have everything set to Google. It's so annoying, when having to save as everything, rather than being able to save directly to my Google drive.

It just looks desperate and needy, a ploy, a very childish move from Microsoft. If you want people to use Microsoft cloud, make it better, price wise and feature wise.

Another reason I don't use the cloud to save files on Office 365, is because Microsoft changes their mind like the weather. I started off the cloud storage with a 12 month free trial, after three months it said there was a policy change and they change the agreement, extremely bad way to start a new cloud platform. When that happened I decided to switch to Google, and ditch Microsoft cloud storage.

as far as Office 365 goes, I still use PowerPoint, Outlook, Excel, Microsoft word, and other software programs daily.

For scheduling, however our team has found more efficient, easier layout, for projects, than Outlook.

I like Office 365, but my biggest complaint, is that it feels so outdated and boring.

Some of the new changes are helpful, but they always feel two or three years behind the modern technology software applications.

I wish Microsoft word grade their features, and to make it more fun to use, and advanced it more.


Ishmael S.

"Complete Office Setup, Good and Profitable for Business"

My overall, across-the-board experience using Microsoft 365 has been profitable and extremely good for my business.
("There is nothing negative I could honestly say.".)
Therefore I gave Microsoft 365, five- stars out of five. And I recommend this software to all my friends. "Especially those operating and conducting a productive business."
Please leave your comments if you like and thank you for reading my review.


Mir fida N.
Industry: Information Technology & Services
Company size: 2-10 Employees

Suitable package application software for small to large scale business

Used Daily for 2+ years
Reviewed on 2020-02-27
Review Source: Capterra

Overall we are very much satisfied with the Office 365 subscription service. It's our daily to use tool for every project. Performance is always up to the expectation. Never encountered any serious bug or error halting an important bug. Still, some minor issues are faced rarely but nothing that cannot be handled. When utilizing each and every feature and app included in Office 365, then it will definitely prove a great asset to your organization which will boost sales and eventually profits in the long run.

Pros

Office 365 is the most beneficial package for our small business IT company. Including top-rated desktop applications Word, Excel, Powerpoint, Outlook, Access, OneNote, One drive ..etc all are tools increasing daily projects productivity and efficiency. One of the fantastic features is that it's also available with a web cloud app and mobile app, making team collaboration available anywhere. Some Educational organizations can get free of cost features for staff and students to boost learning using technology.

Cons

Minor bugs occur rarely. Pricing is but high for initial and beginning level business and office. But in the long run, it's is useful if all of the apps and features are utilized to full capacity. The PowerPoint interface can be made easier and more user-friendly. Word has some difficulty handling a hundred pages large project docs and often messed up formating. One Drive synchronization and naming could be better. For Startups, I think the libre office provides a budget-level choice.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Esther R.
Industry: Information Technology & Services
Company size: Self Employed

Best Option for Automatically-Updated Office Installs, But Not the Greatest Value

Used Daily for 2+ years
Reviewed on 2019-12-03
Review Source: Capterra

Office 365 fits a very specific purpose, but it's a purpose that is very common in office environments: ensuring that you always have the latest version of Office applications available to you, including on multiple computers if you choose one of the higher-priced packages. Gone are the days of needing to purchase each new edition of Office every 3 years, because Office 365 automatically upgrades whenever a new version is released. The downside is, you're then locked into a monthly subscription, and then if you cancel it, all the money you spent leaves you with no access to the applications. This may not be a problem for everyone, but it is frustrating at times to realize you are essentially just "renting" access to the software. Its activation system is also a bit buggy, as Word regularly asks me to sign into my Microsoft account to re-activate the software, despite nothing on my account changing. If you can get beyond these issues, however, Office 365 definitely fills an important niche.

Pros

Always provides the latest version of all Office applications, can be used on multiple computers (depending on package purchased), offers OneDrive storage included with the packages

Cons

Becomes expensive over time, local installs of the applications sometimes need to be reactivated due to bugs in the activation system, locks you in to a specific software ecosystem

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 7.0/10

Karthikeyan T.
Industry: Airlines/Aviation
Company size: 1,001-5,000 Employees

Office 365 allows users to access email and documents anywhere

Used Daily for 2+ years
Reviewed on 2021-01-03
Review Source: Capterra

I can say this is the best tool as per my overall Experience because it has plenty of features to utilize office 365 so better to suit for all users who using emails and document and archives the emails.

Pros

Office 365 is the best tool or email account to allow users to access the emails and documents anywhere. The other tools are limited features but office 365 is unlimited features and upgraded at all the times based on various situations. The storage data is more memory space and less vulnerable and will avoid security threats by comparing other tools. It has seamless collaboration of maintaining productivity. I urge my company to migrate to office 365 and now we are all using office 365 .

Cons

If I see any internet issues then there is no offline email access so it has to fix this scenario. Also, we can see few comptability issues but Microsoft is fixing it now.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Writing & Editing
Company size: 2-10 Employees

It feels so old and boring!

Used Daily for 2+ years
Reviewed on 2020-03-05
Review Source: Capterra

Office 365, has a lot of benefits, in the sense that it's easy to use most of it. I understand Microsoft wanting to push their own products, but they are annoying when they try to force you to use Microsoft's cloud, when I personally have everything set to Google. It's so annoying, when having to save as everything, rather than being able to save directly to my Google drive.

It just looks desperate and needy, a ploy, a very childish move from Microsoft. If you want people to use Microsoft cloud, make it better, price wise and feature wise.

Another reason I don't use the cloud to save files on Office 365, is because Microsoft changes their mind like the weather. I started off the cloud storage with a 12 month free trial, after three months it said there was a policy change and they change the agreement, extremely bad way to start a new cloud platform. When that happened I decided to switch to Google, and ditch Microsoft cloud storage.

as far as Office 365 goes, I still use PowerPoint, Outlook, Excel, Microsoft word, and other software programs daily.

For scheduling, however our team has found more efficient, easier layout, for projects, than Outlook.

I like Office 365, but my biggest complaint, is that it feels so outdated and boring.

Some of the new changes are helpful, but they always feel two or three years behind the modern technology software applications.

I wish Microsoft word grade their features, and to make it more fun to use, and advanced it more.

Pros

Microsoft word, unfortunately doesn't really have any competition, everything seems monopolized. So when I say it's good, it's because there's not much to compare it to. It's not that I'm super happy with the product. The overall Office suite, is of course useful and helpful, I just wish it was more advanced and modern.

Cons

Many powerful editing tools, helpful in document creation, but feels like it lacks common sense in so many features! The plugins on the MS Word update were a downgrade! the dictionary and thesaurus used to be instant, extremely fast and well built into the system, now with the stupid silly apps, it's slow, doesn't work half the time, and gives you hardly any context or words, the thesaurus works like the old one to a degree, but why ruin such a good thing? Only Microsoft would do that. I understand having the option as an add-on, but it should not have replaced the built-in features, with the downloaded dictionary, now it feels tacky and many of the words are too simple to use in print.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Ishmael S.
Industry: Information Technology & Services
Company size: 11-50 Employees

"Complete Office Setup, Good and Profitable for Business"

Used Daily for 2+ years
Reviewed on 2020-10-14
Review Source: Capterra

My overall, across-the-board experience using Microsoft 365 has been profitable and extremely good for my business.
("There is nothing negative I could honestly say.".)
Therefore I gave Microsoft 365, five- stars out of five. And I recommend this software to all my friends. "Especially those operating and conducting a productive business."
Please leave your comments if you like and thank you for reading my review.

Pros

What I like about Microsoft 365 is how easy it is to install and how quickly I can process word documents, spreadsheets, and power-point presentations. Microsoft 365 is a complete office setup that is cheap and affordable. My lifetime license cost about ten to fifteen American dollars and is good for up to 5 devices. I use Microsoft 365 for my business because it includes many productive applications I like and use daily. For example, it comes with, "Outlook, Excel, Word, PowerPoint, Microsoft Teams, Onedrive, Exchange, SharePoint, In-tune, Access, and Publisher." Plus Microsoft 365 comes with a 30 day free trial so you can try before you buy.

Cons

"What I like the least about Microsoft 365 is" To be honest, I have not had any bad experiences using this software in the last two years. If a problem or issue materializes, I contact Microsoft 365 customer service hotline, And they have proven to me to be competent and very professional. They are always ready to assist. Therefore I have no negative comments.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.8/10
Based on 11,182 user ratings
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Microsoft 365 Pricing

Microsoft 365 Pricing

Starting from
US$6.00/month
Free Trial
Subscription
Value for money

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly).
Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly).
Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly).
Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly).
Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).

Value for Money
4.3/5
Based on 11,182 user ratings
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Microsoft 365 Features

Microsoft 365 Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Data Import/Export
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4.6/5
Based on 11,182 user ratings
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Categories

Additional information for Microsoft 365

Additional information for Microsoft 365

Key features of Microsoft 365

  • Access files from any device
  • Blogs and wikis
  • Branded emails
  • Business-class email
  • Email and calendars
  • File sharing
  • Instant messaging
  • No additional hosting fees
  • Office web apps
  • Online meetings
  • PC-to-PC calling
  • Project-specific mailboxes
  • Remote mobile data wiping
  • Share files internally and externally
  • Shared calendars
  • Social networking
  • Voice and video calls
  • Website creation
  • eDiscovery Center

Benefits

Email and calendars
Take your email and calendar with you on business trips, with access from your computer or mobile device.

Website
Create an attractive website with no special skills required. Easy-to-use online tools will do the job for you.

Office Web Apps
Save your documents in the cloud and edit them from anywhere.

File Sharing
Collaborate with your colleagues online: Respond to comments and status updates made by partners, colleagues or customers. Store and organize important documents with 1TB of storage per user.

Instant Messaging
Use your computer for video calls and to conduct online meetings, or connect with your co-workers through instant messaging.

With native iOS and Android apps available for Word, Excel, Powerpoint, Outlook, OneNote, OneDrive, Skype for Business, and Microsoft Teams, Microsoft 365 helps you to be productive on the go.

Microsoft 365 FAQs

Microsoft 365 FAQs

Below are some frequently asked questions for Microsoft 365.

Q. What type of pricing plans does Microsoft 365 offer?

Microsoft 365 offers the following pricing plans:

Starting from: US$6.00/month

Pricing model: Subscription

Free Trial: Available

Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly). Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly). Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).

Q. What are the main features of Microsoft 365?

Microsoft 365 offers the following features:

  • Access files from any device
  • Blogs and wikis
  • Branded emails
  • Business-class email
  • Email and calendars
  • File sharing
  • Instant messaging
  • No additional hosting fees
  • Office web apps
  • Online meetings
  • PC-to-PC calling
  • Project-specific mailboxes
  • Remote mobile data wiping
  • Share files internally and externally
  • Shared calendars
  • Social networking
  • Voice and video calls
  • Website creation
  • eDiscovery Center

Q. Who are the typical users of Microsoft 365?

Microsoft 365 has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Microsoft 365 support?

Microsoft 365 supports the following languages:

Arabic, Chinese (Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Q. What type of pricing plans does Microsoft 365 offer?

Microsoft 365 has the following pricing plans:

Subscription

Q. Does Microsoft 365 support mobile devices?

Microsoft 365 supports the following devices:

Android, iPhone, iPad

Q. What other apps does Microsoft 365 integrate with?

Microsoft 365 integrates with the following applications:

Accelo, Actionspace, Bitium, Brightspace, Customer Thermometer, GoToMeeting, Insightly, Pipeliner CRM, Project Insight, Seismic

Q. What level of support does Microsoft 365 offer?

Microsoft 365 offers the following support options:

FAQs, Video Tutorials, Knowledge Base, Forum, Online Support, Phone Support