--- description: Detailed reviews on Microsoft 365 based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Microsoft 365 with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Microsoft 365 Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Online Meeting Software](/directory/101/online-meetings/software) > [Microsoft 365](/software/90725/microsoft-office-365) # Microsoft 365 Canonical: https://www.getapp.ca/software/90725/microsoft-office-365 Page: 1 / 566\ Next: [Next page](https://www.getapp.ca/software/90725/microsoft-office-365?page=2) > Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more > > Verdict: Rated **4.6/5** by 14120 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Microsoft 365 Take email and calendar on business trips, with access from your computer or mobile device. Create an attractive website with no special skills required. Easy-to-use online tools will do the job for you. Save documents in the cloud and edit them from anywhere. Respond to comments and status updates made by partners, colleagues or customers. Store and organize important documents with 1TB of storage per user. Use a computer for video calls and to conduct online meetings, or connect with your co-workers through instant messaging. With native iOS and Android apps available for Word, Excel, Powerpoint, Outlook, OneNote, OneDrive, Skype for Business, and Microsoft Teams, Microsoft 365 helps you to be productive on the go. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14120 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$6.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more ## Features - @mentions - API - Activity Tracking - Address Book - Alerts/Notifications - Appointment Management - Archiving & Retention - Audit Trail - Authentication Software - Booking Management - Brainstorming - Calendar Management - Calendar/Reminder System - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Conferencing - Contact Management Software - Content Creation ## Integrations (12 total) - Google Drive - Microsoft Bookings - Microsoft Excel - Microsoft OneNote - Microsoft Outlook - Microsoft Planner - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Meeting Software](https://www.getapp.ca/directory/101/online-meetings/software) ## Related Categories - [Online Meeting Software](https://www.getapp.ca/directory/101/online-meetings/software) - [Document Management Software](https://www.getapp.ca/directory/284/document-management/software) - [Email Management Software](https://www.getapp.ca/directory/306/email-management/software) - [File Sharing Software](https://www.getapp.ca/directory/422/file-sharing-api/software) - [Productivity Software](https://www.getapp.ca/directory/330/productivity/software) ## Alternatives 1. [Google Docs](https://www.getapp.ca/software/91392/google-docs) — 4.7/5 (29079 reviews) 2. [Google Workspace](https://www.getapp.ca/software/90761/google-apps-for-business) — 4.7/5 (17629 reviews) 3. [Google Drive](https://www.getapp.ca/software/90762/google-drive) — 4.8/5 (28553 reviews) 4. [OneDrive](https://www.getapp.ca/software/91652/onedrive) — 4.5/5 (12780 reviews) 5. [Microsoft SharePoint](https://www.getapp.ca/software/90850/sharepoint) — 4.4/5 (5451 reviews) ## Reviews ### "Microsoft 365 - A Power for Business" — 4.0/5 > **Troy** | *January 11, 2026* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: The subscription model offers excellent ROI by bundling industry-standard apps (Word, Excel, PowerPoint) with robust cloud services. It eliminates the need for expensive on-premises hardware and ensures I always have access to the latest feature updates without extra upgrade costs. The interface is intuitive and familiar, making adoption easy for anyone who has used Office products before. The seamless integration between apps—like opening a SharePoint file directly in Word or attaching a OneDrive link in Outlook—significantly reduces friction in my daily workflow. Exchange Online provides a reliable, secure backend for all my communication. Features like shared calendars, 100GB mailbox storage, and superior spam filtering make managing high volumes of email effortless across all my devices. Sharing is granular and secure. I can easily generate links with specific permissions (view-only, edit access, or password protection) for both internal colleagues and external clients, ensuring data stays safe while collaborating in real-time. Document Management: It serves as a central repository for all my work. The ability to use version history to restore previous drafts and the powerful search functionality across the entire ecosystem means I never lose track of important documents. The platform handles file compatibility seamlessly. It automatically converts legacy files (like old .doc formats) to modern standards and allows for easy export to PDF and other formats directly within the apps, saving me from using third-party conversion tools. While they handle critical issues effectively, the extensive self-help library and community forums are often just as valuable for quick troubleshooting. > > **Cons**: While the support team handles major issues well, they can occasionally be inconsistent when addressing minor concerns. > > Overall, it is a reliable solution that consistently meets my needs. It simply works. You can find what you need easily. ----- ### "Industry Standard Productivity Suite" — 5.0/5 > **Anonymous User** | *June 1, 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: What I like about Microsoft 365 is how it brings together a complete set of productivity and collaboration tools within a single ecosystem. Applications such as Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Microsoft OneNote, and Microsoft OneDrive work seamlessly together, making it easy to communicate, collaborate, and manage information. I also like the cloud-based accessibility and file synchronization. > > **Cons**: One challenge I've experienced is file organization and storage management across the Microsoft 365 ecosystem. When documents are spread across OneDrive, SharePoint, Teams, and other locations, it can sometimes be difficult to find information quickly. I would also appreciate additional cloud storage capacity and more centralized file management tools for organizations handling large amounts of content. > > Microsoft 365 is one of the core platforms I use everyday to manage communication, collaboration, document creation, file storage, and productivity. In my sales role, I regularly use Outlook, Teams, Excel, OneDrive, SharePoint, and Dynamics 365 integrations to manage prospecting activities, collaborate with colleagues, and organize information. Having all of these tools connected within a single ecosystem helps streamline workflows. For businesses of any size, Microsoft 365 is an industry standard tool that provides a powerful, reliable, and scalable productivity solution that supports virtually every aspect of day-to-day operations. ----- ### "Powerhouse or paperweight.. the choice between paid and free" — 3.0/5 > **Blair** | *March 2, 2026* | Internet | Recommendation rating: 5.0/10 > > **Pros**: Paid version of M365: M365 is a powerhouse when it comes to utilising the key products they offer in Word and Excel for example, especially when combined with copilot. Outlook handles emails perfectly and the ability to share files with the click of a few buttons gives ease of use and makes M365 a tier 1 product. > > **Cons**: The free version: M365’s free version is an absolute nightmare. Being restricted beyond anything productive, forced ads, aggressive reminders to upgrade to paid package. Once paid you’re essentially locked in. The subscription model for M365 is flawed. If you’re using free.. Google is a better option > > If you’re on the paid version and happy to be locked in for a lifetime then M365 is the one for you. If you’re after free, in my experience, you’re better off with going with another product ----- ### "Reliable business platform for collaboration and document management" — 4.0/5 > **Valentin** | *May 11, 2026* | Construction | Recommendation rating: 9.0/10 > > **Pros**: What I like most about Microsoft 365 is having everything in one ecosystem. We mainly use Outlook, Excel, Word, Teams, and OneDrive across office and project work, and the collaboration between users works well. OneDrive syncing is useful for sharing project documents between team members, especially when multiple people need access to updated files. The desktop applications are still stronger than most browser-based alternatives for advanced work. > > **Cons**: The main downside is that licensing and administration can become confusing at times, especially when managing multiple users and permissions. OneDrive syncing occasionally causes duplicate or conflicted files if several users are editing documents at the same time. Some updates also change settings unexpectedly. > > Overall, Microsoft 365 has been reliable for our daily operations and document management. It’s flexible and suitable for both office administration and project collaboration. We use it heavily for spreadsheets, document creation, email communication, and cloud storage. The integration between applications saves time and helps teams work more efficiently. ----- ### "While necessary to our school but not the best thing to be around." — 5.0/5 > **Katherine** | *May 25, 2026* | Primary/Secondary Education | Recommendation rating: 9.0/10 > > **Pros**: Outlook shared Calendars are used to help coordinate the parent-teacher conferences by grade level. Teachers can easily access lesson plans from home using OneDrive. Teams came into existence during the time of remote learning as teachers can share worksheets, videos, etc. with students. The admin center makes it easy for me to administer new hires. Time is saved in the creation of newsletters with Integration between Word and PowerPoint. > > **Cons**: With all of the student project videos, storage is really a problem. There are instances when email attachments do not get synced well between devices. Licensing fees become expensive pretty quickly on our money, we're paying for things that many teachers won't touch. > > Our school is fully dependent on the use of Microsoft 365, and we have always had to balance storage and price. Teachers practice well following first practice. The platform is used to manage our day to day activities from attendance to parent contact. Although not happy about the annual increases in prices, the change is too disruptive now. ----- Page: 1 / 566\ Next: [Next page](https://www.getapp.ca/software/90725/microsoft-office-365?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/90725/microsoft-office-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data