---
description: Detailed reviews on ToucanTech based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare ToucanTech with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ToucanTech Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Association Management Software](/directory/165/association-management/software) > [ToucanTech](/software/113793/toucantech)

# ToucanTech

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> ToucanTech is an all-in-one community management software that helps businesses consolidate database management, association management system functions, website hosting, and multi-channel communication capabilities into a single integrated environment. The platform is designed for educational institutions, membership associations, and nonprofit organizations seeking to centralize alumni relations, fundraising operations, and community engagement within one solution.
> 
> Verdict: Rated **4.9/5** by 151 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ToucanTech

 Benefit from an all-in-one alumni management platform which allows both staff and alumni to connect with one another, organize events, store data, and build relationships.&#10;&#10; Create a custom community website using the admin portal and personalize the design of the page with branding, images, text, and more.&#10;&#10; Rest assured that all data stored with the ToucanTech system is secure with built-in measures for self-cleaning the database, anti-spam, de-duplication of data, and highly secure servers.&#10;&#10; Use the in-built CRM to manage relationships between staff and alumni, and use real-time data to log activity, track levels of engagement, and run custom reports.&#10;&#10; Organize events such as dinners, reunions, and charity events, set up clubs within the portal for specific subjects, manage fundraising and charity work with tools for donation collection, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 151 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ToucanTech
- **Location**: London, UK
- **Founded**: 2014

## Commercial Context

- **Starting Price**: $11,000.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Contact ToucanTech for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- @mentions
- AI Copilot
- API
- Access Control
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Ad hoc Reporting
- Admissions Management
- Alerts/Notifications
- Alumni Management Software
- Application Management
- Assessment Management
- Attendance Management
- Attendance Tracking Software
- Attendee Management
- Billing & Invoicing
- Blogs

## Integrations (17 total)

- Apple Pay
- Freshchat
- GoCardless
- Google Cloud
- Google Pay
- Instagram
- Juicer
- LinkedIn for Business
- Meta for Business
- PayPal
- Stripe
- Stripe Billing
- Synergetic
- TASS
- Twitter/X

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Association Management Software](https://www.getapp.ca/directory/165/association-management/software)

## Related Categories

- [Nonprofit CRM Software](https://www.getapp.ca/directory/1517/nonprofit-crm/software)
- [Event Management Software](https://www.getapp.ca/directory/80/event-management/software)
- [Online CRM Software](https://www.getapp.ca/directory/232/online-crm/software)
- [Student Engagement Platform Software](https://www.getapp.ca/directory/1683/student-engagement-platform/software)
- [Email Management Software](https://www.getapp.ca/directory/306/email-management/software)

## Alternatives

1. [Vaave](https://www.getapp.ca/software/116875/vaave) — 4.8/5 (400 reviews)
2. [Almashines](https://www.getapp.ca/software/109643/almashines) — 4.6/5 (128 reviews)
3. [Almabase](https://www.getapp.ca/software/91696/almabase) — 4.7/5 (144 reviews)
4. [AlumnForce](https://www.getapp.ca/software/129715/alumnforce) — 4.8/5 (92 reviews)
5. [Datalumni](https://www.getapp.ca/software/2061430/datalumni) — 4.8/5 (22 reviews)

## Reviews

### "Three years in with Toucantech and it just gets better and better" — 5.0/5

> **Roger** | *March 20, 2023* | Fund-Raising | Recommendation rating: 10.0/10
> 
> **Pros**: I like that you get to know the staff at Toucantech; and that they get to know you as well. This means we all better understand how to deal with problems.
> 
> **Cons**: Although "glitches" appear in the software from time to time, even this "down arrow issue" is usually dealt with speedily and efficiently. I assume rival software also can have these problems, so I prefer to work on the basis that Toucantech resolves them more quickly than its rivals.
> 
> For this review, I'd like instead to illustrate the answer to this question with how a specific problem was dealt with.Being new to using the fundraising module Toucantech was kind enough to "road test" what we had constructed to ensure it would work. This brought peace of mind.Then shortly afterwards, I felt confident to implement a further measure. This went horribly wrong. I was not sure if it was a problem with the software or something I had done.The team at Toucantech immediately responded to my urgent request for help. Following a 2-hour Zoom call, we worked out what I had done wrong, and Toucantech put it right so that it presented on the website as it was supposed to. (They were gracious enough to say that what I had done wrong could easily be done by other new users of their software, and so were going to improve the instructions for that part of the site.)At no time did I feel embarrassed for getting it wrong, and I was so grateful for their patience in putting things right as part and parcel of their normal, fantastic customer service.

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### "Highly Recommended" — 5.0/5

> **Alizanne** | *August 1, 2024* | Primary/Secondary Education | Recommendation rating: 10.0/10
> 
> **Pros**: A logical system that enhances productivity, Toucantech offers an easy-to-use interface supported by an excellent customer service team. Highly recommended.
> 
> **Cons**: It would be great to have more 'bite-sized' training videos to reference
> 
> The transition from our previous CRM has been seamless, with clear guidance and timely communication from the data and support teams. A really positive experience

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### "Great customer service, a good tool but with some limitations." — 4.0/5

> **Catherine** | *March 16, 2022* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: Fairly easy to use, reporting features, directory features
> 
> **Cons**: Form functionality limited, limited design option especially for the newsletter, not enough CRM features
> 
> ToucanTech is a good product with lots of potential. The customer and product development teams are really good, they are responsive and will tell us what is possible or not. At least no false expectations\!&#10;They really will help to make sure we are using the platform to its best.  We realised with using Toucan Tech that the challenges we are sometimes facing are not linked to the platform but the way we interact with our own stakeholder/audience. For example, competing with social media platforms to get them to connect.  Overall, we believe that Toucan Tech is a good product  and would invite anyone to look at it, but ask questions, check the demo to make sure it will answer your needs.

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### "Customer Service is Exceptional" — 5.0/5

> **Cathy** | *July 31, 2024* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: The Customer Service Team was exceptional
> 
> **Cons**: Some design features could be more user friendly.

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### "New user review" — 5.0/5

> **Joanne** | *March 19, 2024* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: The friendliness and efficiency of all the ToucanTech team, from the initial sales enquiry and contract negotiation through to the onboarding, data migration, training and support.  The whole team have been extremely supportive and patient when at times we  were not in a position to make immediate decisions.
> 
> **Cons**: We have found nothing that we dislike in our use of the product to date.
> 
> Overall experience as been nothing but positive. ToucanTech is a joy to work with, both in terms of its people and the product itself.

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