About ToucanTech
Who Uses ToucanTech?
ToucanTech software is for schools, companies, associations and charities that need a flexible website with integrated CRM, and the option to launch a private community forum. ToucanTech admins often work in development offices, managing fundraising and donor/alumni relations, or in communications teams who are tasked with promoting their organisation online.
What Is ToucanTech?
ToucanTech is a smart software to power community engagement. Synced with social media and combining a database, CRM, email engine, fundraising management, news and content publishing, event listing and booking system, careers and mentoring platform and more, it's a complete all-in-one solution. Read more about ToucanTech features at toucantech.com/pages/features.
Key benefits of ToucanTech
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Reviews
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- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best product and service in the alumni portal and fundraising business.
Reviewed on 2023-03-21
Pros
It's easy to love a great product, it's easier to love ToucanTech because in addition to the amazing product, they offer a second to none service. The team at ToucanTech met us every time we had a question, an issue, or simply wanted to discuss improvements to the platform.
Cons
There is really nothing that we do not like about the service or the product which is why we were one of the first international schools to jump on board and continue to be a loyal customer.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
All in one system
Reviewed on 2021-04-30
TT has been so easy to learn how to use and I love the all in one system. Onboarding was smooth and...
TT has been so easy to learn how to use and I love the all in one system. Onboarding was smooth and efficient. The online networking community has been even more helpful than usual during the global pandemic, with the mentoring and careers sections being especially popular. I would highly recommend this product.
Pros
My two favourite things about TT are:
1. it's intuitive: you can work out what you need to do, ease of use, common sense approach
2. the online community accessible to our network is part of the package, not an add-on
Cons
I think the app should be included with the annual fee, not as an optional add-on.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Great customer service, a good tool but with some limitations.
Reviewed on 2022-03-16
ToucanTech is a good product with lots of potential. The customer and product development teams are...
ToucanTech is a good product with lots of potential. The customer and product development teams are really good, they are responsive and will tell us what is possible or not. At least no false expectations!
They really will help to make sure we are using the platform to its best. We realised with using Toucan Tech that the challenges we are sometimes facing are not linked to the platform but the way we interact with our own stakeholder/audience. For example, competing with social media platforms to get them to connect. Overall, we believe that Toucan Tech is a good product and would invite anyone to look at it, but ask questions, check the demo to make sure it will answer your needs.
Pros
Fairly easy to use, reporting features, directory features
Cons
Form functionality limited, limited design option especially for the newsletter, not enough CRM features
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Twyford School
Reviewed on 2021-04-15
Toucan Tech is a powerful tool that enables a School or organisation to keep in touch with their...
Toucan Tech is a powerful tool that enables a School or organisation to keep in touch with their alumni and families. Communication is tracked and streamlined, Donor giving/fundraising is trackable and reports easy to produce.
Pros
Toucan Tech is very user friendly and has been designed with School use in mind - which is fantastic!
Data entry is straight forward. Emails can be designed by template or you can create your own and the fundraising function is superb.
Cons
We have not found too many complications. It can be frustrating having to enter the same address multiple times when adding details of a family.
Alternatives Considered
InTouch CRMReasons for Choosing ToucanTech
We had used Donor Strategy for 9 years, but it was not user friendly and the reporting function complicated, and we felt it had reached the end of its time with us.Reasons for Switching to ToucanTech
The team at Toucan Tech gave a great demonstration, and we liked the functionality, the ease of data entry and the general look, feel and approach of both the product and the team behind it.- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A great bit of kit of you're just starting out in development
Reviewed on 2022-03-17
ToucanTech have been really helpful since we used the package. They went over and above to ensure...
ToucanTech have been really helpful since we used the package. They went over and above to ensure the journey from start to finish was slick and easy. Their Helpdesk is invaluable - quick responses to every question.
Pros
The best thing about this software is the front page it gives and the ease of use for both administrators and members. It's super easy!
Cons
Sometimes there is not enough information about processes or how to change things, but a quick message to the Helpdesk normally resolves everything.
Alternatives Considered
GraduwayReasons for Choosing ToucanTech
e-Tapestry was a database only. We needed the landing page.Reasons for Switching to ToucanTech
Although they were a similar price, the smallness of TouchTech was more appealing. I felt that they would have more time for me if there was a problem.ToucanTech FAQs
Below are some frequently asked questions for ToucanTech.Q. What type of pricing plans does ToucanTech offer?
ToucanTech offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Contact ToucanTech for pricing information.
Q. Who are the typical users of ToucanTech?
ToucanTech has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does ToucanTech support?
ToucanTech supports the following languages:
English
Q. Does ToucanTech support mobile devices?
ToucanTech supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ToucanTech integrate with?
ToucanTech integrates with the following applications:
Freshchat, GoCardless, Google Cloud, Instagram, LinkedIn for Business, Meta for Business, PayPal, Stripe, Twitter/X
Q. What level of support does ToucanTech offer?
ToucanTech offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for ToucanTech.
- Nonprofit CRM Software
- Event Management Software
- Online CRM Software
- Student Engagement Platform Software
- Email Management Software
- Content Management Software
- Data Management Software
- Church Management Software
- Admissions Software
- Alumni Management Software
- Fundraising Software
- Community Software
- Donation Management Software
- Association Management Software
- Membership Management Software
