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HelmBot

4.9 (69)
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Cloud-based business management software for service centers

About HelmBot

HelmBot is a cloud-based software designed to help businesses manage various administrative processes, such as appointment scheduling, memberships, marketing automation, project management, and point-of-sale (POS) operations. Supervisors can store customer information in the database, design referral programs with personalized discount codes, and enable clients to share their service credits with limited users.

HelmBot provides a booking calendar, which allows managers to view upcoming reservations, quickly access clients’ history or current membership status, and color-code specific slots according to requirements. Administrators can create recurring tasks, assign them to multiple employees, sort projects based on due dates or levels of priority, and enable colleagues to add comments under tasks. Supervisors can also configure user access permissions and send private messages to multiple recipients, with the aim of improving collaboration across internal teams.

HelmBot facilitates integration with various third-party applications, including Google Analytics, MailChimp, and Facebook. Businesses can manage waitlist entries and automatically notify customers about open slots or cancelled appointments. Other features include recurring billing, messaging, inventory replenishment, customizable reporting, and waiver management.

Pricing starting from:

US$95.00/month

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, Ireland, New Zealand, United Kingdom and 1 others

Supported Languages

English

Pricing starting from:

US$95.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

HelmBot Software - HelmBot task generation
HelmBot Software - HelmBot discount management
HelmBot Software - HelmBot shift schedule
View 3 more

Features

Total features of HelmBot: 74

  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Availability Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Management Software
  • Email Marketing Software
  • Email Reminders
  • Employee Management
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • Inventory Management Software
  • Inventory Tracking
  • Item Management
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Order Management Software
  • Payment Processing Software
  • Payroll & Commissions
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Retail POS
  • Returns Management
  • SMS Marketing
  • SMS Messaging
  • Sales Order Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Staff Management
  • Stock Management
  • Task Scheduling
  • Third-Party Integrations
  • Transaction History
  • eCommerce Management

Alternatives

Mangomint

4.9
#1 Alternative to HelmBot
Mangomint is a salon and spa management software designed to help independent salons, spas, massage studios, and nail...

Meevo

4.4
#2 Alternative to HelmBot
Meevo is a management software designed specifically for salons, spas, and med spas. The platform offers features...

ZENOTI

4.4
#3 Alternative to HelmBot
ZENOTI is an all-in-one, enterprise software that helps salons, spas and medspas to manage and grow their business. The...

DaySmart Salon

4.3
#4 Alternative to HelmBot
Easily manage scheduling, payments, and staff while maximizing time, built for salons, spas, and barbershops that want...

Overall rating

4.9 /5
(69)
Value for Money
4.8/5
Features
4.9/5
Ease of Use
4.8/5
Customer Support Software
5.0/5

100%
recommended this app
Sort by

69 Reviews

Anand
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

We LOVE Helm Bot *****

Reviewed on 2020-08-13

Since Day1 (6/2016), I was impressed by the interactions I was having with the team. Every step...

Since Day1 (6/2016), I was impressed by the interactions I was having with the team. Every step along the way, HelmBot has improved and has been a blessing to my business in how I handle my scheduling, payments, employee management, and tasks.

Pros

HelmBot is such an intuitive, easy to use and all encompassing system that I run 90% of my business on. The team is so responsive, and open to suggestions. They really seek to understand any potential challenges wellness centers like myself have, but are always evolving into a better system. The people that work there are amazing and always available.

Cons

Theres not much I do not like about them

Alternatives Considered

Booker and Mindbody

Reasons for Switching to HelmBot

The best fit for my business was HelmBot, and also had the best pricing and best client experience.
Michelle
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Ideal for our start-up!

Reviewed on 2020-08-13

HelmBot keeps all the information we need for ourselves and our (future) employees organized in one...

HelmBot keeps all the information we need for ourselves and our (future) employees organized in one space! It's easy to implement and use in all ways.

Pros

This program has been integral to our business. As new float center owners and operators, it was so reassuring to be able to rely on those who paved the way before us to set up a program addressing all the details we didn't know we needed to worry about. Customer support is excellent!

Cons

I do not have any complaints about HelmBot. They are always innovating and adding useful features.

Alternatives Considered

Mindbody

Reasons for Switching to HelmBot

We love the back end of HelmBot to track our metrics, it's user friendly for our customers, and we feel the developers understand our needs better than the competition.
Andrew Dannaoui
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Great product but not the cheaperst

Reviewed on 2020-08-12

Pros

It can process money transactions, memberships and a good customer interface.

Cons

The only thing is that I have a hard time with is the $250 monthly fee. I think it is a lot considering most float spas in the country profit under $100k per year.

Zane
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Everything a float spa needs!

Reviewed on 2020-08-12

It’s been good overall!

It’s been good overall!

Pros

I really like the layout of the scheduling page and the ease of use.

There is a learning curve but once all the kinks are ironed out it is a great tool.

Cons

The first couple years we used the software it was primarily just for float therapy. New features are constantly added which adds to the value and functionality of Helm.

Alternatives Considered

Mindbody

Reasons for Switching to HelmBot

Because the folks who developed are pioneers in the float industry and designed this specifically for float spas. They have since added many more features for other services to make it a practical system for a variety of services, therapies, etc.
Pamela
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Helmbot Review

Reviewed on 2020-08-12

great, helm is always been a pleasure to deal with when I have issues or questions. They seem to...

great, helm is always been a pleasure to deal with when I have issues or questions. They seem to always be adapting.

Pros

ability to sell packages and create memberships and ability to keep records of float tank specs

Cons

Not able to have secured documents for writing notes on clients for my eyes only and I can use it for my register massage therapy /osteoathic practice -- I have to use Jane -- therefore im paying for two online scheduling softwares.

Alternatives Considered

Jane and Mindbody

Reasons for Choosing HelmBot

Booker was more expensive and not adaptable and plus hem is geared toward float centres and I appreciate that the [SENSITIVE CONTENT HIDDEN] are doing so much for the float industry!

Switched From

Booker

Reasons for Switching to HelmBot

it was geared for float centres and I needed the membership options.

HelmBot FAQs

Below are some frequently asked questions for HelmBot.

HelmBot offers the following pricing plans:

  • Starting from: US$95.00/month View Pricing Plans
  • Pricing model: Subscription
  • Free Trial: Available

HelmBot offers a free trial, after which the software is available from $95 - 275 per month.

HelmBot has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

HelmBot supports the following languages:

English

HelmBot supports the following devices:

HelmBot integrates with the following applications:

Google Analytics 360, Mailchimp, Meta for Business

HelmBot offers the following support options:

Email/Help Desk, Chat

Related categories

See all software categories found for HelmBot.

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