Booker
Booker
About Booker
Beat out your competition with Booker's award winning salon and spa software, the all-in-one platform that understands you'd rather be focusing on your clients instead of manually handing all the day-to-day tasks. Booker will help you manage your appointment bookings, POS, membership and loyalty programs, all while attracting new clients and keeping them coming back. Access your Booker account 24/7, anywhere, all on Booker's secure, cost-effective, and convenient, cloud-based software.
Our Platform is built around 5 main pillars of business management:
Attract: Land bookings from new clients on your website, and on partner sites like Facebook, Yelp, MapQuest, and more.
Book: Give your customers the freedom to make appointments anytime with online, social and mobile booking options.
Sell: Manage and optimize your point-of-sale, payment processing, eCommerce, and gift card sales, all from one platform.
Manage: Take control of your employee, customer, and inventory data with easy-to-use tracking and reporting tools.
Retain: Build lasting relationships with customers using retention tools that provide the right message at the right time.
Key benefits of Booker
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977 Reviews
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- Industry: Cosmetics
- Company size: 11–50 Employees
- Used Daily for 1+ year
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- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
Get booked!
Reviewed on 2019-04-22
After using for over a year, I have grown accustomed to this software and probably will stay with...
After using for over a year, I have grown accustomed to this software and probably will stay with it in the foreseeable future!
Pros
After using several booking software, this has been my go-to and preferred booking method for my cosmetic business. Sales tracking and inventory management are easy to monitor. The included POS system is easy to use as well and has been convenient!
Cons
Calendar compatibility is a con, however, I enjoy manually tracking within the software.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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- Ease of Use
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- Likelihood to recommend 5.0 /10
Booker is great for a beauty service provider who is starting out
Reviewed on 2022-12-06
I was happy with system. It helped keep my business organized
I was happy with system. It helped keep my business organized
Pros
I was happy using Booker for my business for the first few years. It had online booking, kept track of clients individual notes and offered package services that clients could buy
Cons
It wasn’t as advanced as other booking systems but was worth the monthly price
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 0.0 /10
Are the Other Reviewers Using the same Booker as Myself: Terrible App
Reviewed on 2023-02-26
I can't believe that 956 people left a review on this website and the average is 4.10! My best...
I can't believe that 956 people left a review on this website and the average is 4.10! My best guess is you are only using the software as a glorified version of paper schedule book. If you are using more than just the most very basic functions of this software you would know just how bad it is. Again not boasting, but I have multiple IT related degrees and various certifications plus 25+ years experience in various IT roles. I say that to tell you that we would be spending a fortune on tech support to help us, hours on the phone with Booker and without a doubt we would have already switched to another brand of software by now. If I had the time, I would research other products and switch tomorrow. Unfortunately I wear MANY hats at this business and also have my own online marketing and analytics business, so I'm resigned to make the most of it for now. One last thing, I was told that Mindbody bought Booker to use it solely for hair salons, spa, barbers and similar types of businesses. I notice quite a few reviews on here that aren't remotely related to the Beauty industry. I can also tell you that the software still has categories like Transportation, Swimming, Soccer, Auto Repair, Floral, Electronics repair and many more when setting it and the services up.
Pros
It's hard to list any pros when there are so many cons to this App.
Cons
Too many issues to list. There are literally options on the App and on the web version that do not work. I mean I have literally called Booker support to discuss an option I am looking at to find out it doesn't currently work. The least they could do is remove the option to save people from wasting their time. There are options that are available that have not worked in the nearly 3 years we have been using the software. I've sent trouble tickets to support and received replies that were not even related to the question I asked. I'm not boasting, being sarcastic, etc, but I guarantee you that I know more about the Booker software than their Level 1 Techs and probably more than some Level 2 techs.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
Using it for our Med Spa
Reviewed on 2019-09-24
Booker does what we need, support has always been responsive and it is easy to use.
Booker does what we need, support has always been responsive and it is easy to use.
Pros
Ease of use so, easy to train. In the Day Spa industry front desk turnover is frequent so it is nice to be able to quickly show a new gal how to use the system.
Cons
We were previously Salon Iris customers and I am a programmer. With access to the database on that system I could run queries on anything in the database. Booker does not provide access to the SQL database so that is not possible. I do however have all of the reports that I need.
Also, it would be nice to have the ability to set access a little more granular. For example, if I give a gal access to look at gift card balances, I will also have given her access to modify gift card balances.
Alternatives Considered
DaySmart SalonReasons for Choosing Booker
We were with a franchise that required Booker for a year.Switched From
DaySmart SalonReasons for Switching to Booker
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 0.0 /10
Look elsewhere for scheduling & business software
Reviewed on 2023-02-10
disappointed
disappointed
Pros
can access schedule from mobile devices || clients can book appointments via web link
Cons
unreliable , inconsistent, lack of ownership when software not working, lack of ownership when they add services to our list that we don't offer, no report is accurate
Booker FAQs
Below are some frequently asked questions for Booker.Q. What type of pricing plans does Booker offer?
Booker offers the following pricing plans:
- Starting from: US$139.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Booker's Starter plan starts at $139 per month, catering to businesses looking for online booking and text messaging features, as well as managing a limited set of staff profiles and sending up to 3000 text notifications and reminders. The Accelerate plan, at $289 per month, focuses on building customer relationships through email campaigns and smart contact lists, offering unlimited active staff profile management and unlimited 2-way text notifications and reminders. The Ultimate plan, priced at $469 per month, takes businesses to the next level with automated marketing tools and customer feedback features. Lastly, the Ultimate Plus plan, at $599 per month, includes all the features of the Ultimate plan plus an AI assistant for booking, rescheduling, and answering queries, making it a comprehensive solution for businesses seeking advanced marketing and AI capabilities.
Q. Who are the typical users of Booker?
Booker has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Booker support?
Booker supports the following languages:
English
Q. Does Booker support mobile devices?
Booker supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Booker integrate with?
Booker integrates with the following applications:
Clover, Google Analytics 360, Google Calendar, Keap, Mailchimp, Meta for Business, Twitter/X
Q. What level of support does Booker offer?
Booker offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for Booker.
Spa Software