---
description: Detailed reviews on ZENOTI based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare ZENOTI with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ZENOTI Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Medical Spa Software](/directory/1121/medical-spa/software) > [ZENOTI](/software/105937/zenoti)

# ZENOTI

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> ZENOTI is an all-in-one, enterprise software that helps salons, spas and medspas to manage and grow their business. The solution disappears into the background while supporting every aspect of your business, so you can focus on what you love - giving your customers a great experience.
> 
> Verdict: Rated **4.4/5** by 1293 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ZENOTI

1\. Take your guest experience to modern heights. Now your guests can seamlessly check-in and check-out with automated payments, saving your customer and your business precious time.&#10;2. Integrate multiple locations to ensure that your customers enjoy a seamless experience across the nation. ZENOTI puts your records in one place and ensures a consistent experience wherever your customers go.&#10;3. With Smart Marketing you can predict client needs and trends to deploy personalized and automated marketing that keeps your schedule full and optimized. Users can automate and personalize marketing tasks, sending service reminders, product refill reminders and birthday greetings quickly and efficiently. &#10;4. Manage your employee payroll, commissions, bonus, performance and attendance with our all-in-one spa and salon staff management software.&#10;5. Our platform delivers complex scheduling requirements while providing an intuitive experience that your customers will love. Fill more slots, grow revenue, and free up your front desk staff.&#10;6. With digital forms eliminate the manual processes and create a better experience for your patients, improve the speed and accuracy of daily operations, while also garnering valuable data to inform your marketing.&#10;7. Our analytics platform enables you to can create your own dashboards, custom reports, access analytics data sets and create your own calculations - all on real time basis.&#10;8. We have partnered with leading payment solutions provider. Our partnerships offer our clients the ability to integrate 3rd party solutions in a way that is convenient and secure.&#10;9. Zenoti is available as a native mobile application on iOS and Android, providing users with the flexibility to manage online bookings on the go.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 1293 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Soham Inc dba Zenoti
- **Location**: MERCER ISLAND, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$300.00
- **Pricing Details**: For accurate pricing, contact Zenoti directly.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Cambodia, Canada, France, Hong Kong SAR China, India, Malaysia, Netherlands, New Zealand, Norway, Philippines, Singapore, Switzerland, Thailand, United Arab Emirates, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling Software
- Attendance Management
- Attendance Tracking Software
- Automated Scheduling
- Availability Management
- Barcode/Ticket Scanning
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- CRM Software
- Calendar Management
- Calendar Sync
- Class Management
- Class Scheduling
- Client Database

## Integrations (8 total)

- Google Analytics 360
- Meta for Business
- QuickBooks Online Advanced
- Sage Intacct
- Shopify
- Stripe
- Xero
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Medical Spa Software](https://www.getapp.ca/directory/1121/medical-spa/software)

## Related Categories

- [Medical Spa Software](https://www.getapp.ca/directory/1121/medical-spa/software)
- [Spa Software](https://www.getapp.ca/directory/69/spa-management/software)
- [Salon Software](https://www.getapp.ca/directory/212/salon/software)
- [Membership Management Software](https://www.getapp.ca/directory/171/membership-management/software)
- [Scheduling Software](https://www.getapp.ca/directory/233/scheduling/software)

## Alternatives

1. [AestheticsPro](https://www.getapp.ca/software/106341/aestheticspro) — 4.5/5 (679 reviews)
2. [Mangomint](https://www.getapp.ca/software/164543/mangomint) — 4.9/5 (351 reviews)
3. [Vagaro](https://www.getapp.ca/software/103275/vagaro) — 4.7/5 (3681 reviews)
4. [Pabau](https://www.getapp.ca/software/168847/pabau-crm) — 4.7/5 (657 reviews)
5. [Boulevard](https://www.getapp.ca/software/2009767/boulevard) — 4.6/5 (390 reviews)

## Reviews

### "Great customer service" — 5.0/5

> **Jami** | *January 21, 2026* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: Appt. managagment, value for money, very easy to use. Customer support was wonderful. We were able to set up daily zoom meetings to get help.
> 
> **Cons**: n/a no complaints &#10;we have not had any issues with zenoti. It is always difficult to use a new system but this is very user friendly
> 
> Customer service for new company using zenoti was great. We had daily meetings and then weekly meetings

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### "Great Value, More Features, and Excellent Support" — 5.0/5

> **Hannah** | *August 12, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Zenoti offers great value for the money. We are paying nearly the same as our previous software while gaining significantly more features, including AI integrations that can help support business growth. Appointment management and online booking have also been easy to use. The customer support has been excellent. \[sensitive content hidden\] was extremely helpful throughout the entire transition, making sure all of our questions were answered and everything was set up correctly. He has also continued to provide great support even after we went live.
> 
> **Cons**: There is a learning curve because Zenoti has so many features and settings. It takes some time to learn everything the system can do, but the support team has been very helpful along the way.
> 
> Our overall experience with Zenoti has been very positive. The platform gives us more tools to manage and grow our business without a significant increase in cost. The transition was smooth, and \[sensitive content hidden\] and the rest of the team made sure we felt supported and prepared before going live.

-----

### "Not for medical providers or nurses" — 2.0/5

> **Jennifer** | *August 16, 2026* | Medical Practice | Recommendation rating: 0.0/10
> 
> **Pros**: It’s not laggy. The financial reporting is more accurate than Aesthetic Record. There is an HTML option to customize forms.
> 
> **Cons**: Not for medical providers. Poor charting experience. Missing a lot of charting features. &#10;Intended for hair salons not clinics. &#10;Medical and nurse providers should use Boulevard instead.
> 
> I do not recommend Zenoti to any doctor, nurse, or medical provider whose priority is documentation.&#10;&#10;We migrated from Aesthetic Record in April 2026 hoping for better financial reporting, but the clinical side has been a huge disappointment. Zenoti is a system built for hair salons, not medical practices.&#10;&#10;The charting is clunky and basic features are missing. You can’t draw injection locations or map toxin on patient photos. You can’t see a clear timeline or tally of past treatments, you cannot write notes anywhere logical, or prescribe medications without multiple steps. Simple tasks take 10–15 taps, and sometimes you need 3 “windows” open - two apps plus the desktop version open on a computer just to get things done.&#10;&#10;The migration has been very sloppy. Forms were missing, inaccurate, or transferred incorrectly—which isn’t just frustrating in a medical practice, it’s a liability. You need a full time employee just to chase down and keep tabs on the migration team. &#10;&#10;We migrated in April and it’s now August, and many of these issues still haven’t been fixed.&#10;&#10;Zenoti may work well for salons, but it is the wrong fit for doctors, nurses, or injectors who need quick, accurate, seamless medical charting

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### "Easy-to-Use Platform with Excellent Support" — 5.0/5

> **Georga** | *August 4, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The system is very comprehensive and offers a wide range of features that help streamline the day-to-day running of our business. The implementation process has been made much smoother thanks to Arpit, who has been incredibly responsive, knowledgeable, and proactive in helping us find solutions and optimise the platform for our needs.
> 
> **Cons**: The platform has a steep learning curve, and does require a little bit of time. But once the processes are set up, it’s very helpful for everyday workflow.
> 
> Overall, our experience with ZENOTI has been very positive. It's a powerful platform that has significantly improved our operations, and the ongoing support we've received, particularly from Arpit, has made a real difference. His responsiveness and willingness to help have given us confidence throughout the implementation and onboarding process.

-----

### "Easy-to-Use System with Helpful Support and Some Reporting Issues" — 4.0/5

> **Aubrey** | *July 3, 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Scheduling is very user-friendly, and the checkout process is simple and efficient. The support team has also been helpful and responsive when we’ve needed assistance.
> 
> **Cons**: We had a lot to onboard initially, and there were some issues during that process. The system offers a large number of reports to choose from, though we have experienced some discrepancies in the data.
> 
> Overall, my experience with ZENOTI has been good. The system is easy to use, especially for scheduling and checkout, which are very smooth and efficient. We did face some challenges during onboarding due to the amount of setup required, and there were a few issues during that process. While there are many reporting options available, we have noticed some discrepancies in the data from time to time. The support team has been helpful and responsive when issues arise.

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## Links

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