About Mindbody

Mindbody is an all-in-one software solution for businesses within the fitness and wellness industry. The platform offers tools for client scheduling, employee management, marketing, payment processing, online booking, and more. Businesses such as fitness clubs, yoga studios, salons, and spas can manage availability, accept online bookings, check-in clients, and more from the Mindbody app. The platform helps businesses keep track of each employees' schedule and plan days accordingly.

New clients can find businesses using the Mindbody Connect app, and book services online through the app. Once a new client becomes a loyal regular, businesses can set up recurring billing and even have them join automated referral programs, to give them an incentive to invite friends.

Businesses can review and track key metrics within the Mindbody software, including revenue, sales, attendance, and client retention. This data can then be used to plan and execute marketing campaigns, bringing inactive clients back in with automated emails and text messages.

In order to aid with branding, businesses can even create a completely tailored mobile app with custom branding, so that clients receive the same familiar experience on their phones.

Pricing starting from:

US$139.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Mindbody

• Online booking: Give clients a way to sign up for their next visit on their own. Clients can see availability and choose what works best for them.

• Point of sale: Process every purchase easily, including retail, classes or appointments, workshops or memberships, gift cards and more. Every purchase is logged on the client’s profile for easy reference later.

• Staff management: Get the whole schedule into one place, and give every staff member a login so it’s always accessible from their laptop or phone. Take care of payroll in minutes, too.

• Reports: Analyze the numbers that matter most, from attendance and revenue to retention and membership growth. Every interaction with clients adds to historical data, so users get a comprehensive picture of their business as time goes on.

• Client tools: Store everything in a simple client profile, and refer back to it quickly whenever that client comes in. Users can save notes, check their purchase and visit history, and see their payment status.

• Marketing tools: Get the word out easily with automated promotion tools. Pull lists from client profiles, set up promo codes, combine services into discount packages, and track the success of everything.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Andorra, Australia, Austria, Bulgaria, Canada and 34 others

Supported Languages

English

Pricing starting from:

US$139.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Mindbody Software - Get discovered by the largest audience on fitness, beauty, and wellness customers on the Marketplace. This Mindbody-exclusive feature connects your business to users around the world searching for services like yours.
Mindbody Software - Create and send personalized email campaigns with our Marketing Suite. These features make it easy to keep your current members happy while also running promotions that incentivize new clients to book.
Mindbody Software - Form better relationships with your members using client profiles. This feature keeps information like personal preferences, payment details, service history, and more on hand so you can offer better customer service.
Mindbody Software - Bring your business’s brand to life with a custom mobile app. This feature helps you engage with your clients on another level through rewards programs, push notifications, shared class playlists, and more.
Mindbody Software - Learn what’s performing well with our reporting features. These tools track revenue sources, analyze current promotions, and monitor inventory so you can nail down what strategies are best for your business.
View 5 more
Mindbody Software - Get discovered by the largest audience on fitness, beauty, and wellness customers on the Marketplace. This Mindbody-exclusive feature connects your business to users around the world searching for services like yours.
Mindbody Software - Create and send personalized email campaigns with our Marketing Suite. These features make it easy to keep your current members happy while also running promotions that incentivize new clients to book.
Mindbody Software - Form better relationships with your members using client profiles. This feature keeps information like personal preferences, payment details, service history, and more on hand so you can offer better customer service.
Mindbody Software - Bring your business’s brand to life with a custom mobile app. This feature helps you engage with your clients on another level through rewards programs, push notifications, shared class playlists, and more.
Mindbody Software - Learn what’s performing well with our reporting features. These tools track revenue sources, analyze current promotions, and monitor inventory so you can nail down what strategies are best for your business.

Features

Total features of Mindbody: 128

  • API
  • Access Controls/Permissions
  • Accounting Software
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Assessment Management
  • Attendance Management
  • Attendance Tracking Software
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Customer Accounts
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Dues Management
  • EMR/EHR
  • Electronic Payments
  • Email Management Software
  • Email Marketing Software
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling Software
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Financial Management Software
  • Fitness Plan
  • For Barbershops
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management Software
  • Inventory Tracking
  • Item Management
  • Loyalty Program
  • Marketing Automation Software
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management Software
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Patient Scheduling
  • Payment Processing Software
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Rate Management
  • Real-Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Resource Scheduling
  • Retail Inventory Management Software
  • Room Booking
  • SMS Messaging
  • SOAP notes
  • Sales Reports
  • Scheduling Software
  • Secure Login
  • Self Check-In/Check-Out
  • Social Media Integration
  • Staff Management
  • Student Management
  • Task Scheduling
  • Team Management Software
  • Template Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Training Management
  • Transaction History
  • Treatment Planning
  • Visitor Management Software
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management

Alternatives

Picktime

4.8
#1 Alternative to Mindbody
Picktime is an online appointment scheduling platform that enables businesses in industries such as beauty, wellness,...

Bettermode

4.8
#2 Alternative to Mindbody
Bettermode is a community platform that helps businesses build online communities where members can discuss & connect...

Momoyoga

4.6
#3 Alternative to Mindbody
Momoyoga is a class & member administration platform for yoga teachers & studios that allows clients to make reservation...

fitDEGREE

4.7
#4 Alternative to Mindbody
fitDEGREE was built to intuitively manage brick and mortar, group class fitness businesses. Check out our most recent...

Reviews

Overall rating

4.0 /5
(2,803)
Value for Money
3.6/5
Features
4.0/5
Ease of Use
3.9/5
Customer Support Software
3.8/5

Already have Mindbody?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 2,803
Sherree
Sherree
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Time Saving

Reviewed on 2023-11-28

Very happy and less stressed with Mindbody.

Very happy and less stressed with Mindbody.

Pros

I can have all the different kinds of appointments for my Mary Kay on here easily. Easy to load and navigate through it. Helps keep personal appointments seperate from my businesse.

Cons

So far I haven't found anything that I don't like or that would be a Con for users.

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Mindbody delivers for music school

Reviewed on 2023-11-07

Pros

I liked the ability to create multiple classes and the easy student enrollment. They also have great technical support.

Cons

The software was slightly pricey, however, it is a good all-in-one platform for managing students and classes.

Alternatives Considered

Sawyer and Jackrabbit Music

Reasons for Choosing Mindbody

We needed a management software with more features.

Reasons for Switching to Mindbody

We needed a management software with more features than the one we were using.
David
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

LIGHTYEARS BEHIND THE COMPETITION

Reviewed on 2020-12-10

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for...

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients. I truly should have left them years ago, but don't like making clients switch POS systems more than once in 5 years, and I should have just done it sooner.

Pros

The only thing good about this software is the App on the customer facing side.

Cons

Customer Service, Pricing, Poor Interface, Difficult to Set Up.

Alternatives Considered

Fresha

Reasons for Choosing Mindbody

Booker was even worse... an easy bar to exceed.

Switched From

Booker

Reasons for Switching to Mindbody

I left Mindbody for Fresha, and it's the best software I have used by a mile. Not only is the App smooth, defect free, attractive, and intuitive, it was also HUNDREDS of dollars a month CHEAPER! I honestly cannot say enough good things about Fresha. They continue to innovate and work within the beauty and hair industry to make the best product. Boulevard is a new up and comer, but even that I tried is far behind Fresha in value.
Virginia
Overall rating
  • Industry: Fine Art
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Mind body, your one stop shop

Reviewed on 2024-01-22

We've been using it for over 6 years for our business and will continue to use it.

We've been using it for over 6 years for our business and will continue to use it.

Pros

We can schedule, run payment and keep track of all of our students in one place, it also integrates with our marketing system.

Cons

Every update the location of features changes somewhat drastically and all staff needs to start looking at where to find these features when it happens and get used to it all over again.

Verified Reviewer
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

Too expensive for what it does

Reviewed on 2019-06-06

I was using mindbody to replace acuity for scheduling my yoga/fitness classes and coaching client....

I was using mindbody to replace acuity for scheduling my yoga/fitness classes and coaching client.
It turns out that it has a lot of glitches for the users and on the administrator side it's overly complicated. It also doesn't have some of the features that I was used to (or perhaps I couldn't find them). For the cost of using this software I expected lots of bells and whistles, but they all cost more. I am a very small business trying to grow and have gone back to my previous software, Acuity.

Pros

The app is the one thing that is great about this product. I think it's why there are so many users.

Cons

The cost is far too high for a small business such as mine. When you factor in the exchange rate as well, almost my whole profit was going to rent and scheduling software.

Alternatives Considered

Acuity Scheduling

Reasons for Switching to Mindbody

I chose it specifically for the app to make it easier on the end user side
Showing 5 reviews of 2,803 Read all reviews

Mindbody FAQs

Below are some frequently asked questions for Mindbody.

Mindbody offers the following pricing plans:

  • Starting from: US$139.00/month View Pricing Plans
  • Pricing model: Subscription
  • Free Trial: Not Available

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Mindbody has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Mindbody supports the following languages:

English

Mindbody supports the following devices:

Android (Mobile), iPhone (Mobile)

Mindbody integrates with the following applications:

ABC Trainerize, ActiveCampaign, Constant Contact, Constant Contact 1, Emma by Marigold, Google Analytics 360, Google Calendar, Grow, Meta for Business, Perkville, Xero

Mindbody offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep)

Related categories

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