Mindbody

About Mindbody

Mindbody is an all-in-one software solution for businesses within the fitness and wellness industry. The platform offers tools for client scheduling, employee management, marketing, payment processing, online booking, and more. Businesses such as fitness clubs, yoga studios, salons, and spas can manage availability, accept online bookings, check-in clients, and more from the Mindbody app. The platform helps businesses keep track of each employees' schedule and plan days accordingly.

New clients can find businesses using the Mindbody Connect app, and book services online through the app. Once a new client becomes a loyal regular, businesses can set up recurring billing and even have them join automated referral programs, to give them an incentive to invite friends.

Businesses can review and track key metrics within the Mindbody software, including revenue, sales, attendance, and client retention. This data can then be used to plan and execute marketing campaigns, bringing inactive clients back in with automated emails and text messages.

In order to aid with branding, businesses can even create a completely tailored mobile app with custom branding, so that clients receive the same familiar experience on their phones.

Pricing starting from:

US$139.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Mindbody

• Online booking: Give clients a way to sign up for their next visit on their own. Clients can see availability and choose what works best for them.

• Point of sale: Process every purchase easily, including retail, classes or appointments, workshops or memberships, gift cards and more. Every purchase is logged on the client’s profile for easy reference later.

• Staff management: Get the whole schedule into one place, and give every staff member a login so it’s always accessible from their laptop or phone. Take care of payroll in minutes, too.

• Reports: Analyze the numbers that matter most, from attendance and revenue to retention and membership growth. Every interaction with clients adds to historical data, so users get a comprehensive picture of their business as time goes on.

• Client tools: Store everything in a simple client profile, and refer back to it quickly whenever that client comes in. Users can save notes, check their purchase and visit history, and see their payment status.

• Marketing tools: Get the word out easily with automated promotion tools. Pull lists from client profiles, set up promo codes, combine services into discount packages, and track the success of everything.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Andorra, Australia, Austria, Bulgaria, Canada and 34 others

Supported Languages

English

Pricing starting from:

US$139.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Mindbody Software - The Client Acquisition dashboard gives you a snapshot of your sales and client activity and lets you manage your promoted offers. Figures are updated daily, so your information is as accurate as possible.
Mindbody Software - Conveniently schedule or update classes, appointments, and events from the same place. Enable your team to view and update their schedules themselves—online and from the Mindbody business app.
Mindbody Software - Everything you need to know about your business is at your fingertips, to make data-driven decisions. For example, sales funnel analytics help you manage leads, track conversions, and visualize how to grow your clientele.
Mindbody Software - Create a schedule and put it on your website, branded app, and other channels where clients can find and book your services. You can manage it from one screen and it updates instantly with every booking. Create a schedule and put it on your website, brand
Mindbody Software - With client profiles, your staff can quickly pull up customer preferences and payment details. Plus, check-in is seamless with automatically sent forms and waivers that collect details and signatures pre-visit.
Mindbody Software - Marketing Suite automates your client acquisition and retention. Engage with leads at every step, send automated emails and texts that keep them coming back, and never miss a booking with an AI front desk.
View 7 more
Mindbody video
Mindbody Software - The Client Acquisition dashboard gives you a snapshot of your sales and client activity and lets you manage your promoted offers. Figures are updated daily, so your information is as accurate as possible.
Mindbody Software - Conveniently schedule or update classes, appointments, and events from the same place. Enable your team to view and update their schedules themselves—online and from the Mindbody business app.
Mindbody Software - Everything you need to know about your business is at your fingertips, to make data-driven decisions. For example, sales funnel analytics help you manage leads, track conversions, and visualize how to grow your clientele.
Mindbody Software - Create a schedule and put it on your website, branded app, and other channels where clients can find and book your services. You can manage it from one screen and it updates instantly with every booking. Create a schedule and put it on your website, brand
Mindbody Software - With client profiles, your staff can quickly pull up customer preferences and payment details. Plus, check-in is seamless with automatically sent forms and waivers that collect details and signatures pre-visit.
Mindbody Software - Marketing Suite automates your client acquisition and retention. Engage with leads at every step, send automated emails and texts that keep them coming back, and never miss a booking with an AI front desk.

Features

Total features of Mindbody: 128

  • API
  • Access Controls/Permissions
  • Accounting Software
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Assessment Management
  • Attendance Management
  • Attendance Tracking Software
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Customer Accounts
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Dues Management
  • EMR/EHR
  • Electronic Payments
  • Email Management Software
  • Email Marketing Software
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling Software
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Financial Management Software
  • Fitness Plan
  • For Barbershops
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Medical Spas
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management Software
  • Inventory Tracking
  • Item Management
  • Loyalty Program
  • Marketing Automation Software
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management Software
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Patient Scheduling
  • Payment Processing Software
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Rate Management
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Resource Scheduling
  • Retail Inventory Management Software
  • Room Booking
  • SMS Messaging
  • SOAP notes
  • Sales Reports
  • Scheduling Software
  • Secure Login
  • Self Check-in/Check-out
  • Social Media Integration
  • Staff Management
  • Student Management
  • Task Scheduling
  • Team Management Software
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Training Management
  • Transaction History
  • Treatment Planning
  • Visitor Management Software
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management

Alternatives

Picktime

4.8
#1 Alternative to Mindbody
Picktime is an online appointment scheduling platform that enables businesses in industries such as beauty, wellness,...

Bettermode

4.8
#2 Alternative to Mindbody
Bettermode is a community platform that helps businesses build online communities where members can discuss & connect...

Momoyoga

4.6
#3 Alternative to Mindbody
Momoyoga is a class & member administration platform for yoga teachers & studios that allows clients to make reservation...

fitDEGREE

4.7
#4 Alternative to Mindbody
fitDEGREE was built to intuitively manage brick and mortar, group class fitness businesses. Check out our most recent...

Reviews

Overall rating

4.0 /5
(2,756)
Value for Money
3.6/5
Features
4.0/5
Ease of Use
3.9/5
Customer Support Software
3.8/5

Already have Mindbody?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 2,756
Shreya
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

MINDBODY: Unleashing the Power for Your Spa, Yoga Studio, or Fitness Centre

Reviewed on 2023-05-02

Having worked as a front desk employee at various businesses that use the MINDBODY system,...

Having worked as a front desk employee at various businesses that use the MINDBODY system, including yoga studios, spas, and massage centers, I can attest to its efficiency and effectiveness. The software is designed specifically to meet the unique needs of these types of businesses and provides a comprehensive set of features for managing appointments, scheduling, and payment processing. What I appreciated most about the system was its user-friendly interface, which made it easy for me to quickly look up class schedules, book customers into classes, and process payments with minimal delays. Overall, I highly recommend the MINDBODY system to anyone looking for a powerful and reliable business management solution for their wellness business.

Pros

As someone who has been using MINDBODY for some time now, I can confidently attest to the numerous benefits that come with this program. One of the standout features is the all-in-one solution it provides for businesses seeking point-of-sale, scheduling, and online booking capabilities. This not only saves time but also money, making it a cost-effective solution for businesses of all sizes.Another major advantage of using MINDBODY is the quality of customer service provided. Their team is always responsive, helpful, and efficient in addressing any concerns or issues that may arise. And with the software's accessibility from anywhere, thanks to their user-friendly mobile platform, you can easily manage your business on the go without any inconvenience.

Cons

As someone who uses MINDBODY, I want to mention some of the downsides that I've experienced. One significant disadvantage is the software's complexity and lack of user-friendliness. Navigating the program can be a daunting task, and the layout is not at all intuitive. As a result, training new employees can be a significant challenge and a time-consuming process that can cause frustration.

Jose
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Membership management software

Reviewed on 2023-04-14

Currently, only a few of our locations use MINDBODY. Within our wellness sector, it is utilized to...

Currently, only a few of our locations use MINDBODY. Within our wellness sector, it is utilized to book client appointments. Additionally, it is used to provide our clients access to their accounts so they may make payments, sign documents, and book their own appointments. It enables a smooth transition for first-time clients and speeds up the procedure by doing away with the documentation we previously used.

Pros

It combines client and trainer schedules in a single spot. It enables frictionless checkout. Clients can access it through a mobile app.

Cons

Certain package integrations are not possible if we are running special offers or discounts.From the client's perspective, there are sporadic problems when using the mobile app.

Alternatives Considered

Genbook

Reasons for Switching to Mindbody

I prefer the use of interface and the simplicity of the program.
Ricky
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Stay well clear

Reviewed on 2023-11-08

I can also comment on the customer experience we have had as a whole,.
Additional points
* Lack of...

I can also comment on the customer experience we have had as a whole,.
Additional points
* Lack of availability and limited one onboarding session per week. There was zero flexibility in meeting times, meaning we were going on their availability. We are the customers, it should be around our availability. If you miss one session you have to wait another week. Seems they are short on resources.
*Slow onboarding - we wanted to initially move fast to hit our key milestone/onboarding dates. We were limited to one session per week and often accomplished very little in the meetings generally saying “during sign up, we was told this was possible?” Response being, either “no, or I’m not sure I will find out for next week”.
*No handover - when their engineer went on leave we had to park and wait for his return, no one picked up when he was not available through sickness or holiday. We missed 2/3 key milestones (which impacted our business) hence why we have pulled out.
*There is a big disconnect between your presales/sales team and onboarding with m very different point of views and capabilities of your product.

There is more I can say but honestly we have invested way too much time in this already.

Pros

The sales demo call was great, get promised the world.

Cons

Everything, they sold you a dream on the sales call and when it came to integration the answers were no no no can’t be done.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

MindBody is Perfect For Fitness and Wellness Management

Reviewed on 2023-08-14

I've loved using Mindbody, i like how I can see all fitness studios in my area and easily book with...

I've loved using Mindbody, i like how I can see all fitness studios in my area and easily book with them! Really simple to use and makes it easier to book workout classes and get in the room!!!

Pros

I book all my fitness classes and appointments with Mindbody. I really love how all my favorite studios are all in one place and I can see when classes are and when appointments are open. It helps me stay organized with upcoming appointments and I can easily cancel an appointment when I need to. I store my payment method on Mindbody so it's convenient whenever I need to book an appointment. Mindbody makes it so much easier to actually attend my fitness classes and plan my workout schedule!

Cons

I haven't really experienced any issues with Mindbody to tell the truth, but it would be helpful to set notifications for upcoming classes within their cancellation window just in case I don't plan accordingly or forgot I had a class booked.

Emma
Overall rating
  • Industry: Food & Beverages
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Straight-forward booking for yoga classes

Reviewed on 2023-11-13

Pros

I've only used Mindbody as a client booking various yoga and fitness classes over the years in cities around the world and have never had an issue. I love that it creates an account so if I come back to that studio in future, I can quickly book in and even see the history of classes and teachers so I can return to take a class with someone I liked.

Cons

The interface is a bit more clunky on mobile web browser.

Showing 5 reviews of 2,756 Read all reviews

Mindbody FAQs

Below are some frequently asked questions for Mindbody.

Mindbody offers the following pricing plans:

  • Starting from: US$139.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Mindbody has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Mindbody supports the following languages:

English

Mindbody supports the following devices:

Android (Mobile), iPhone (Mobile)

Mindbody integrates with the following applications:

ABC Trainerize, ActiveCampaign, Constant Contact, Constant Contact 1, Emma, Google Analytics 360, Google Calendar, Grow, Meta for Business, Perkville, Xero

Mindbody offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep)

Related categories

See all software categories found for Mindbody.