About Mindbody

Mindbody is an all-in-one software solution for businesses within the fitness and wellness industry. The platform offers tools for client scheduling, employee management, marketing, payment processing, online booking, and more. Businesses such as fitness clubs, yoga studios, salons, and spas can manage availability, accept online bookings, check-in clients, and more from the Mindbody app. The platform helps businesses keep track of each employees' schedule and plan days accordingly.

New clients can find businesses using the Mindbody Connect app, and book services online through the app. Once a new client becomes a loyal regular, businesses can set up recurring billing and even have them join automated referral programs, to give them an incentive to invite friends.

Businesses can review and track key metrics within the Mindbody software, including revenue, sales, attendance, and client retention. This data can then be used to plan and execute marketing campaigns, bringing inactive clients back in with automated emails and text messages.

In order to aid with branding, businesses can even create a completely tailored mobile app with custom branding, so that clients receive the same familiar experience on their phones.

Pricing starting from:

US$159.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Mindbody

• Online booking: Give clients a way to sign up for their next visit on their own. Clients can see availability and choose what works best for them.

• Point of sale: Process every purchase easily, including retail, classes or appointments, workshops or memberships, gift cards and more. Every purchase is logged on the client’s profile for easy reference later.

• Staff management: Get the whole schedule into one place, and give every staff member a login so it’s always accessible from their laptop or phone. Take care of payroll in minutes, too.

• Reports: Analyze the numbers that matter most, from attendance and revenue to retention and membership growth. Every interaction with clients adds to historical data, so users get a comprehensive picture of their business as time goes on.

• Client tools: Store everything in a simple client profile, and refer back to it quickly whenever that client comes in. Users can save notes, check their purchase and visit history, and see their payment status.

• Marketing tools: Get the word out easily with automated promotion tools. Pull lists from client profiles, set up promo codes, combine services into discount packages, and track the success of everything.

Business size

S M L

Deployment

  • Cloud-based
  • On-premise

Markets

Andorra, United Arab Emirates, Austria, Australia, Bulgaria, Canada, Switzerland, Cyprus, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Hong Kong SAR China, Croatia, Ireland, Israel, Iceland, Italy, Lithuania, Luxembourg, Latvia, Monaco, Malta, Mexico, Netherlands, Norway, New Zealand, Poland, Portugal, Romania, Saudi Arabia, Sweden, Singapore, Slovenia, United States

Supported Languages

English

Pricing starting from:

US$159.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Mindbody Software - Generate reports to track monthly sales and revenue, retention, attendance and inventory
Mindbody Software - Track client schedules anytime, anywhere via desktop, laptop, tablet or mobile
Mindbody Software - Check and manage schedules easily through a color-coded calendar
Mindbody Software - Clients can book online through the user's website, or the MINDBODY mobile app
Mindbody Software - Gain quick and central access to client details
Mindbody Software - Manage scheduling, payroll, tips, commissions, inventory and more, from a centralized platform
View 7 more
Mindbody video
Mindbody Software - Generate reports to track monthly sales and revenue, retention, attendance and inventory
Mindbody Software - Track client schedules anytime, anywhere via desktop, laptop, tablet or mobile
Mindbody Software - Check and manage schedules easily through a color-coded calendar
Mindbody Software - Clients can book online through the user's website, or the MINDBODY mobile app
Mindbody Software - Gain quick and central access to client details
Mindbody Software - Manage scheduling, payroll, tips, commissions, inventory and more, from a centralized platform

Features

Total features of Mindbody: 121

  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Assessment Management
  • Attendance Management
  • Attendance Tracking Software
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Contract/License Management
  • Costume Management
  • Credit Card Management
  • Customer Accounts
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Dues Management
  • EMR/EHR
  • Electronic Payments
  • Email Management Software
  • Email Marketing Software
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Scheduling Software
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Facility Scheduling
  • Financial Management Software
  • Fitness Plan
  • For Barbershops
  • For Dance Studios
  • For Martial Arts
  • For Medical Spas
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management Software
  • Inventory Tracking
  • Item Management
  • Loyalty Program
  • Marketing Automation Software
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management Software
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Payment Processing Software
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Rate Management
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reservations Management
  • Resource Scheduling
  • Retail Inventory Management Software
  • Room Booking
  • SMS Messaging
  • SOAP notes
  • Sales Reports
  • Scheduling Software
  • Secure Login
  • Self Check-in/Check-out
  • Social Media Integration
  • Staff Management
  • Student Management
  • Task Scheduling
  • Team Management Software
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Treatment Planning
  • Visitor Management Software
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management

Alternatives

Vagaro

4.7
#1 Alternative to Mindbody
The #1 Salon, Spa, & Fitness software to build your business. Get booked & paid 24/7. Manage Salon, Spa, & Fitness...

Booker

4.1
#2 Alternative to Mindbody
Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to run your salon...

WellnessLiving

4.4
#3 Alternative to Mindbody
WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health...

Zen Planner

4.3
#4 Alternative to Mindbody
Zen Planner is a member management software including Staff & Member Apps, billing, appointments, virtual training,...

Reviews

Overall rating

4.0 /5
(2,363)
Value for Money
3.6/5
Features
4.0/5
Ease of Use
3.8/5
Customer Support Software
3.8/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 2,363
Garrett
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Learn It and Use It

Reviewed on 2019-09-06

Pros

I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.

Cons

the old design structure of the base platform could use some updates, which they are aware of

Alternatives Considered

WellnessLiving

Reasons for Choosing Mindbody

This handles so much more of the business operations

Switched From

WellnessLiving

Reasons for Switching to Mindbody

it is a clear leader in the field
Heather
Overall rating
  • Industry: Performing Arts
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

The best

Reviewed on 2022-06-29

Love the application and cannot run my business without it!

Love the application and cannot run my business without it!

Pros

The ease of setting up your studio as an admin is very clear from the moment you go live. Control over price, schedule, policies is easy.

Cons

As a consumer, the app and the online website to book, pay and communicate is not as easy to use as other apps. If Mindbody perfects the one button per page idea, it would flow better.

Rebecca
Overall rating
  • Industry: Performing Arts
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

If you've been to a gym/spa in the last 10yrs you've used it, but it still acts as it did 10...

Reviewed on 2022-08-09

Pros

It's familiar, you've probably used it as a client at a gym or spa before, so setting it up for your business you'll know some of the terminology and parameters.

Cons

The subscription is very expensive and if you are a non-US client, the exchange rate is very off putting.
It does not function well as a database and in the appointments module you can't schedule a professional within a space with a client at the same time, so you are duplicating the work and entries.
Online appointment scheduling isn't optimized to eliminate gaps.
It's ubiquitous in the gym or spa industry and unfortunately that strong hold on the market has lead it to rest and not innovate with the times, the user interface is still the same as many many years ago.

Alternatives Considered

Jackrabbit Dance

Reasons for Switching to Mindbody

At the time it did want we needed without the bells and whistles, but it hasn't upgraded since and rather the price has just continued to increase.
Marie Jeanne
Overall rating
  • Industry: Internet
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Mindbody is the best management tool for our salons.

Reviewed on 2022-08-03

I chose this software because it is an undisputed leader in terms of managing my calendar for...

I chose this software because it is an undisputed leader in terms of managing my calendar for clients who have an appointment in my salon...

Pros

What I liked the most about this software is its marketing automation functionality which is rigid and effective.

Cons

What I liked least is its cost which is expensive for a beginner.

Alternatives Considered

Booker and Vagaro

Reasons for Switching to Mindbody

I chose it because it is the undisputed leader in the management of clients who come to my house.
Kari
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Love them and hate them

Reviewed on 2022-07-15

Pros

On the one hand, Mindbody is the only company of it's kind doing what it does. On the other hand, they make life hard some days. We used Mindbody for every aspect of business. We even used add-on products like Messenger AI and their virtual platform. While it was helpful having all of these things under one room, they all act quirky. There are days when the virtual platform doesn't work, or the AI app won't work. While it generally does everything it needs to, it comes with it's own set of headaches. One of the best things about Mindbody is their consumer app. The amount of business you will get just because someone found you on the app is significant. Mindbody has a consumer app that millions of people use worldwide. Although a pain in the ass at times, it contributed to the overall success of the business.

Cons

The user interface of Mindbody is hard. There are times when you need to check multiple boxes, in multiple places in order to get something to work. The software itself is not intuitive. It takes a long learning curve to become successful with the software.

Showing 5 reviews of 2,363 Read all reviews

Mindbody FAQs

Below are some frequently asked questions for Mindbody.

Mindbody offers the following pricing plans:

  • Starting from: US$159.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Mindbody has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Mindbody supports the following languages:

English

Mindbody supports the following devices:

Android (Mobile), iPhone (Mobile)

Mindbody integrates with the following applications:

ActiveCampaign, Constant Contact, Constant Contact 1, Emma, Google Analytics 360, Google Calendar, Grow, Meta for Business, Perkville, Trainerize, Xero

Mindbody offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep)

Related categories

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