About Mindbody
Mindbody is an all-in-one software solution for businesses within the fitness and wellness industry. The platform offers tools for client scheduling, employee management, marketing, payment processing, online booking, and more. Businesses such as fitness clubs, yoga studios, salons, and spas can manage availability, accept online bookings, check-in clients, and more from the Mindbody app. The platform helps businesses keep track of each employees' schedule and plan days accordingly.
New clients can find businesses using the Mindbody Connect app, and book services online through the app. Once a new client becomes a loyal regular, businesses can set up recurring billing and even have them join automated referral programs, to give them an incentive to invite friends.
Businesses can review and track key metrics within the Mindbody software, including revenue, sales, attendance, and client retention. This data can then be used to plan and execute marketing campaigns, bringing inactive clients back in with automated emails and text messages.
In order to aid with branding, businesses can even create a completely tailored mobile app with custom branding, so that clients receive the same familiar experience on their phones.
Pricing starting from:
US$139.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Mindbody
• Online booking: Give clients a way to sign up for their next visit on their own. Clients can see availability and choose what works best for them.
• Point of sale: Process every purchase easily, including retail, classes or appointments, workshops or memberships, gift cards and more. Every purchase is logged on the client’s profile for easy reference later.
• Staff management: Get the whole schedule into one place, and give every staff member a login so it’s always accessible from their laptop or phone. Take care of payroll in minutes, too.
• Reports: Analyze the numbers that matter most, from attendance and revenue to retention and membership growth. Every interaction with clients adds to historical data, so users get a comprehensive picture of their business as time goes on.
• Client tools: Store everything in a simple client profile, and refer back to it quickly whenever that client comes in. Users can save notes, check their purchase and visit history, and see their payment status.
• Marketing tools: Get the word out easily with automated promotion tools. Pull lists from client profiles, set up promo codes, combine services into discount packages, and track the success of everything.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Andorra, United Arab Emirates, Austria, Australia, Bulgaria , Canada, Switzerland, Cyprus, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Hong Kong SAR China, Croatia, Ireland, Israel, Iceland, Italy, Lithuania, Luxembourg, Latvia, Monaco, Malta, Mexico, Netherlands, Norway, New Zealand, Poland, Portugal, Romania, Saudi Arabia, Sweden, Singapore, Slovenia, United States and 34 others
Supported Languages
English
Pricing starting from:
US$139.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Mindbody: 122
Alternatives
WellnessLiving
Vagaro
Square Appointments
Rosy
Reviews
Already have Mindbody?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very convenient for checking in guests quickly and user friendly for generating sales reports
Reviewed on 9/18/2019
Being a front desk employee I frequently had to engage with customers to look up class schedules...
Being a front desk employee I frequently had to engage with customers to look up class schedules for them, get them booked into classes they were interested in, and handle payment for classes or massages. The MINDBODY system was always very efficient in these tasks and I feel it is optimized for this type of business (spa, massage, yoga studio, etc.). It was very rare that I had to have customers wait while I tried to figure things out because the interface always felt intuitive and this software seemed to have all the options I could hope for.
Pros
This software makes it very easy to check in guests in a timely manner, apply relevant coupon codes, check existing balances, and quickly add items to a guests order. The interface is very intuitive and I feel that I was able to quickly learn it and teach it to new employees. Price modifications and discounts for employees or other special circumstances were very easy and quick to enter.
Cons
I found that a couple times there were multiple entries in this system for the same guest. Sometimes one of these entities had a gift card balance or something else that the guest would want us to know about but if we chose the wrong account to look in this would not be immediately clear to us and could cause confusion. It was typically fairly easy to resolve and we were able to consolidate the accounts into one.
- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Amazing app for my business
Reviewed on 1/19/2023
This app has been a great tool for scheduling, running reports, marketing, collecting payments, and...
This app has been a great tool for scheduling, running reports, marketing, collecting payments, and providing some organiation to my business.
Pros
This app has been great in helping manage my business. I love how easy it is to use and the ease of integration for clients to book services and to check clients in. It helps keep information private and it's simple to learn and be trained on. Customer support is always amazing and very helpful whenever I have a question or get stuck with something. The services provided by Mindbody are top notch and I highly recommended this app.
Cons
I enjoy the features of this platform overall, but it is on the more expensive side.
- Industry: Utilities
- Company size: 1,001-5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Review of Mindbody
Reviewed on 1/20/2023
Pretty good. The bugs are annoying and slow us down but the idea of it is perfect.
Pretty good. The bugs are annoying and slow us down but the idea of it is perfect.
Pros
the scheduling works great and makes it really easy to schedule our appointments.
Cons
It can be a bit slow at times and has several bugs.
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 3.0 /10
Well known scheduler, but not great for kids services
Reviewed on 10/8/2022
When using it as an instructor at multiple yoga studios, it works ok for signing in adults students...
When using it as an instructor at multiple yoga studios, it works ok for signing in adults students to class and collecting payment. It is not however good for anything beyond that including buying a class for a friend or signing up multiple members of a family. (By the client that is, everything is possible using the instructor's login and manually performing these functions.)
Pros
Clients are generally familiar with it already.
Cons
This is not the ideal scheduler to have if you have parents wanting to sign up multiple kids for classes. It also charges extra for each location so if you travel to different locations to host classes and events, this quickly becomes cost prohibitive.
- Industry: Outsourcing/Offshoring
- Company size: 5,001-10,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A CSR's honest thoughts with Mindbody
Reviewed on 1/5/2023
Pros
Being in the BPO industry for almost 4 years, one of the realizations I've worked on is the fact that our mental health matters. There are times where other professionals would call this line of work a "no brainer job" but the truth is for us Filipinos it takes more than just intellect to give the best customer experience. We serve them by heart, that's why I think Mindbody is a revolutionary platform because here you can find help without having to go through the stereotyping that you and your inner peace needs help. A big thumbs up to their advocacy and mission.On the specifics, the graphics are simple but top tier, easy to navigate to especially on the mobile app. They also have a very good CSR team who assist you on your concerns as a user and wellness instructor.
Cons
A few enhancements on the graphics a little more lively if possible since it represents health and wellness, although the overall performance of the software is superb I'd highly recommend that for better viewing experience.
Mindbody FAQs
Below are some frequently asked questions for Mindbody.Q. What type of pricing plans does Mindbody offer?
Mindbody offers the following pricing plans:
- Starting from: US$139.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.
Q. Who are the typical users of Mindbody?
Mindbody has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Mindbody support?
Mindbody supports the following languages:
English
Q. Does Mindbody support mobile devices?
Mindbody supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Mindbody integrate with?
Mindbody integrates with the following applications:
ActiveCampaign, Constant Contact, Constant Contact 1, Emma, Google Analytics 360, Google Calendar, Grow, Meta for Business, Perkville, Trainerize, Xero
Q. What level of support does Mindbody offer?
Mindbody offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep)
Related categories
See all software categories found for Mindbody.
- Reservations Software
- Club Management Software
- Salon Software
- Appointment Scheduling Software
- Business Management Software
- Fitness Software
- Membership Management Software
- Scheduling Software
- Spa Software
- Calendar Software
- Personal Trainer Software
- Dance Studio Software
- Yoga Studio Management Software
- Martial Arts Software
- Pilates Studio Software
- Massage Therapy Software
