About GSMtasks
GSMtasks is a delivery, task & field service management solution with route & task optimization capability for any company that manages a mobile fleet of drivers, couriers & technicians. GSMtasks serves a variety of organizations including maintenance repair, home delivery, bike repair, logistics, and more. The solution provides a full overview of the mobile workforce and helps analyze the daily work of employees with ease.
Managers, assistants, and dispatchers can be informed on where their workers are, as well as keep up-to-date with the status of daily tasks in real-time. A complete data analysis provides information on each driver’s movements, how much time they spend in a certain location, if they are completing their assigned tasks, and how long they’ve been driving that day. GSMtasks’ dashboard helps ensure all the day’s work is completed.
GSMtasks' field service management features include a calendar with drag and drop functionality that ensures optimal planning of the crew’s daily schedules. The solution’s mobile app provides all relevant client information at the worker’s fingertips, including up-to-date task lists, attached documents, client information and signatures, and more. GSMtasks also enables users to assign tasks to other drivers who can best complete a particular unfinished task.
GSMtasks’ route optimization features ensure the fastest driving route for each mobile worker, helping organizations to decrease costs and increase efficiency. The solution takes into account how much time is required to complete a task, where the next task is located, and where the worker will be when all tasks are completed.
Key benefits of GSMtasks
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Reviews
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- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Easy to use
Reviewed on 2021-08-31
Overall, great software with a great team of developers and an extremely knowledgable and helpful...
Overall, great software with a great team of developers and an extremely knowledgable and helpful support team.
Pros
Daily use of the software is user friendly and easy to learn. Some great features like route optimisation and customisable PODs. Support team is excellent. Developers are open to requests and are quick to fix any bugs (of which there haven't been any we haven't inadvertently created ourselves).
Cons
Setup of the backend took a bit of work to understand initially. However once some training was done with the GSM team, the software became easier to understand.
Response from GSMtasks
Hello, Heather! We are so pleased to hear that you are happy with GSMtasks and decided to take a step forward in your business management. All the best and we hope to work together with you for years to come!
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Better than every logistics software we’ve tried, at a much lower cost
Reviewed on 2021-08-12
By far the best logistics software we’ve used, with very helpful and knowledgeable customer service.
By far the best logistics software we’ve used, with very helpful and knowledgeable customer service.
Pros
Easy to use, all the features you need for a delivery service, much better pricing than any of the competition. Customer service is straightforward, friendly and extremely helpful.
Cons
Extra features like API integration are relatively expensive
Reasons for Choosing GSMtasks
Onfleet was priced too high and customer service wasn’t much helpSwitched From
OnfleetResponse from GSMtasks
Thank you, Jacob! We are very glad to hear that you have been happy with our software and customer service!
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A Courier Team's Experience with GSMtasks
Reviewed on 2023-08-02
Pros
What really shines about GSMtasks is its route optimization feature. It effortlessly juggles dozens of factors to formulate the most efficient routes, saving us valuable time and fuel costs on a daily basis. Also, the real-time tracking is a godsend, keeping us informed about our courier team's movements, reducing uncertainties, and helping us keep our customers informed.One feature our team particularly appreciates is the seamless communication channel. Whether it's assigning tasks or sharing critical information, everything happens on one platform, reducing misunderstandings and communication lapses.Customer support is another area where GSMtasks outperforms. The support team has been nothing short of outstanding, providing prompt, helpful, and personalized responses to our queries and concerns. It's clear they care about their clients' experiences.
Cons
For us, everything has been good so far.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
The Review
Reviewed on 2019-02-20
Poor quality, but on a good day it really is a friend of courier.
Poor quality, but on a good day it really is a friend of courier.
Pros
Pick-up and drop-off points are connected. Phone number and comments can be found from task.
Cons
Technical problems from day-to-day - poor quality. It really makes you mad if you are in a hurry, but app just crashes.
Response from GSMtasks
Thank you for your feedback, Johann. It is important users point out the things that could be improved so we can become a better software provider. We understand your frustration and work hard every day to avoid these mishaps from occurring. We also improve our mobile app daily and I think for now we have solved the issues you had to face.
- Industry: Building Materials
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best software ever
Reviewed on 2023-09-02
Amazing, I love this software, it has helped me tremendously
Amazing, I love this software, it has helped me tremendously
Pros
Easy to use, relatively cheap, amazing support team always willing to help and very kind, has a lot of features available to make it super effective and useful for me
Cons
I honestly do not know, the product is still under development which means suggestions are easily taken on board and new features come out very often.
GSMtasks FAQs
Below are some frequently asked questions for GSMtasks.Q. What type of pricing plans does GSMtasks offer?
GSMtasks offers the following pricing plans:
- Starting from: US$17.00/month
- Pricing model: Subscription
- Free Trial: Available
Essential per user 14€ per user/month Tailored for the essential needs of your fleet management. Schedule recurring tasks and get support from our live chat when needed. 14-day FREE trial included! Professional 19€ per user/month Keep your customers happy through a selection of additional features such as route optimization and white label e-mail notifications. 14-day FREE trial included! Enterprise (custom price) For 30+ users. A fully customized plan for your business based on the number of employees and the specifics of your company. Let the optimization begin! More information: https://gsmtasks.com/pricing/
Q. Who are the typical users of GSMtasks?
GSMtasks has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does GSMtasks support?
GSMtasks supports the following languages:
English, Finnish, French, Polish, Spanish
Q. Does GSMtasks support mobile devices?
GSMtasks supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does GSMtasks integrate with?
GSMtasks integrates with the following applications:
Adobe Commerce, Presto, QuickBooks Online Advanced, Shopify, WooCommerce
Q. What level of support does GSMtasks offer?
GSMtasks offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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