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GSMtasks

4.7 (34)
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Delivery & task management with route optimization

About GSMtasks

GSMtasks is a delivery, task & field service management solution with route & task optimization capability for businesses that manages a mobile fleet of drivers, couriers & technicians. GSMtasks serves a variety of organizations including maintenance repair, home delivery, bike repair, logistics, and more. The solution provides a full overview of the mobile workforce and helps analyze the daily work of employees with ease.

Managers, assistants, and dispatchers can be informed on where their workers are, as well as keep up-to-date with the status of daily tasks in real-time. A complete data analysis provides information on each driver’s movements, how much time they spend in a certain location, if they are completing their assigned tasks, and how long they’ve been driving that day. GSMtasks’ dashboard helps ensure all the day’s work is completed.

GSMtasks' field service management features include a calendar with drag and drop functionality that ensures optimal planning of the crew’s daily schedules. The solution’s mobile app provides all relevant client information at the worker’s fingertips, including up-to-date task lists, attached documents, client information and signatures, and more. GSMtasks also enables users to assign tasks to other drivers who can best complete a particular unfinished task.

GSMtasks’ route optimization features ensure the fastest driving route for each mobile worker, helping organizations to decrease costs and increase efficiency. The solution takes into account how much time is required to complete a task, where the next task is located, and where the worker will be when all tasks are completed.

Pricing starting from:

US$14.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of GSMtasks

  • GSMtasks' route & task optimization feature ensures the fastest route each time and takes into account the required amount of time it takes to complete a task, while also decreasing fuel costs and reducing driver downtime.

  • A real-time, colour coded visualization of daily tasks, their locations & statuses on the web dashboard and the employee's mobile app.

  • GSMtasks routing engine saves hours on manual fleet management planning., minimizing windshield time and maximizing the capacity of the fleet with shorter routes.

  • A digital proof of delivery can be filled in and signed by the client from the GSMtasks's mobile app, including the possibility to add a photo to the digital document.

  • Custom meta-fields allow users to display extra details for the employees in the field.

  • Trigger-based SMS and E-MAIL notifications can be used to inform customers when employees start and complete tasks, or are on the way (tracking link included).

  • GSMtasks enables integration with current systems including CRM, warehouse, and sales providing a seamless flow of information.

  • With GSMtasks' calendar view, organizations can ensure client satisfaction by optimizing crew schedules, ensuring workers can complete all assigned tasks.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Andorra, Argentina, Australia, Austria, Belgium and 47 others

    Supported Languages

    English, Finnish, French, Polish, Spanish

    Pricing starting from:

    US$14.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    GSMtasks Software - GSMtasks GPS tracking
    GSMtasks Software - GSMtasks get customers signatures and pictures on the spot and export and send proof of delivery
    GSMtasks Software - GSMtasks send SMS's, emails and trackers with reviews to clients t
    GSMtasks Software - GSMtasks route planning and management
    GSMtasks Software - GSMtasks add task completion photo, add signature and notes, and more
    GSMtasks Software - GSMtasks map view
    GSMtasks Software - GSMtasks assigned tasks
    View 9 more

    Features

    Total features of GSMtasks: 68

    • API
    • Accounting Integration
    • Activity Tracking
    • Alerts/Notifications
    • Automated Scheduling
    • Barcode Recognition
    • Barcoding/RFID
    • CRM Software
    • Calendar Management
    • Contact Database
    • Customer Database
    • Customer Management
    • Customizable Fields
    • Customizable Forms
    • Delivery Tracking
    • Dispatch Management
    • Drag & Drop
    • Driver ETA
    • Driver Management
    • Driver Settlements
    • EDI Software
    • Electronic Signature
    • Employee Management
    • Fleet Management Software
    • Food Delivery Dispatching
    • For Courier Services
    • For Restaurants
    • GPS
    • Geofencing
    • Geographic Maps
    • Job Management
    • Live Driver Tracking
    • Live Tracking
    • Load Optimization
    • Location Tracking
    • Maintenance Management Software
    • Maintenance Scheduling
    • Mileage Tracking
    • Mobile Access
    • Mobile App
    • Mobile Signature Capture
    • Order Entry Software
    • Order Management Software
    • Performance Metrics
    • Proof of Delivery
    • Real-Time Monitoring
    • Real-Time Updates
    • Recurring Tasks
    • Reporting/Analytics
    • Route History
    • Route Optimization
    • Routing
    • Scheduling Software
    • Service History
    • Shipment Tracking Software
    • Shipping Management
    • Status Tracking
    • Strategic Planning Software
    • Surveys & Feedback
    • Task Scheduling
    • Technician Management
    • Territory Management
    • Third-Party Integrations
    • Time Tracking Software
    • Transportation Management Software
    • Trip Logs
    • Vehicle Tracking
    • Work Order Management

    Alternatives

    Elite EXTRA

    4.7
    #1 Alternative to GSMtasks
    Deliver faster, smarter, and more efficiently with Elite EXTRA. Our platform optimizes routing and dispatch, connects...

    Metrobi

    4.9
    #2 Alternative to GSMtasks
    Metrobi is a delivery management software crafted to help businesses manage delivery operations via a unified portal....

    OptimoRoute

    4.6
    #3 Alternative to GSMtasks
    OptimoRoute helps field service and delivery businesses provide stand-out service. The cloud-based software plans and...

    Detrack

    4.6
    #4 Alternative to GSMtasks
    Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer...

    Overall rating

    4.7 /5
    (34)
    Value for Money
    4.7/5
    Features
    4.6/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.8/5

    97%
    recommended this app
    Sort by

    34 Reviews

    Maciej
    Overall rating
    • Industry: Transportation/Trucking/Railroad
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Long term user

    Reviewed on 2020-10-13

    Pros

    Software is well known by all our team members, it helped us to develop our structure from 5 vehicles in 2016 to 27 in 2020 and number are still growing. All team of programists on GsmTask side is very responsive and clearly they can address every issue straight away. They are also very keen on taking sugestions of how to make the software more user friendly...

    Cons

    There is very little downsides, the only thing I can mention is that sometimes the app freezes on the phone and must be reinstalled.

    Response from GSMtasks

    Hello, Maciey. Thank you for your feedback! We appreciate your kind words and hope we can keep working with you and your team for many years to come. It has been a pleasure! We are constantly working on our app as well and try to avoid any mishaps that may occur. All the best to your company!

    SCOTT
    Overall rating
    • Industry: Retail
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Awesome delivery mapping/tracking

    Reviewed on 2020-10-06

    It has made my delivery routes much more efficient. I love that we can attach pictures at the time...

    It has made my delivery routes much more efficient. I love that we can attach pictures at the time of delivery completion to provide transparency and protection against customer complaints.

    Pros

    It's simple and easy to use once you get over the learning curve

    Cons

    It doesn't integrate with our current POS system without investing lots of $ and getting the POS developer on board to link them, which I have not been able to accomplish.

    Response from GSMtasks

    Hello, Scott. Thank you very much for your positive feedback! We are happy to hear that you are satisfied with GSMtasks. We try to offer our customers a simple yet very functional solution to make their everyday work easier. We hope we can work together for many years to come! :)

    Christian
    Overall rating
    • Industry: Food & Beverages
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Okay program

    Reviewed on 2020-10-19

    Pros

    Easy to use for every one, sms notifications and email notification is very nice.

    Cons

    The price for integations to shopify is high.

    Response from GSMtasks

    Hello, Christian. Thank you very much for your kind words and feedback! We are happy to hear that you are enjoying GSMtasks and find it helpful. Integrations with different platforms need quite a lot of work from our end as well, hence the price can be a bit higher. We are happy to hear that you are satisfied with our work and hope to work with you for many years to come :)

    Natasa
    Overall rating
    • Industry: Logistics & Supply Chain
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    GSM task user

    Reviewed on 2020-10-16

    Flexibily.
    Simple

    Flexibily.
    Simple

    Pros

    Optimization
    Simple.
    Speed.
    Import and export funkcion.

    Cons

    I can't delete a task. Only separately.

    Response from GSMtasks

    Hello, Natasa. Thank you for your feedback! We are happy to hear that you are satisfied with GSMtasks. Regarding your comment about deleting multiple tasks at a time. Actually, it can be done and it's very easy! Simply hold down Ctrl on your keyboard and click on the tasks you wish to delete. Choose Change state from the drop-down menu and then choose Cancel. This will delete all the selected tasks :) All the best!

    Marcin
    Overall rating
    • Industry: Transportation/Trucking/Railroad
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    We use GSM Task since over 2 years and we are not able to work without it now :)

    Reviewed on 2020-10-01

    All perfect

    All perfect

    Pros

    The software is great, maybe I will change some features but anyway all good.

    Cons

    That it is based on google maps, and I am able to check how many km my driver has to the point where he goes etc.

    Response from GSMtasks

    Thank you for your feedback, Marcin! We are happy to hear that you are happy with our service and hope we can work with your company for many years to come! If you need any help in changing the features to suit your needs better, just let us know! We appreciate your support!

    GSMtasks FAQs

    Below are some frequently asked questions for GSMtasks.

    GSMtasks offers the following pricing plans:

    • Starting from: US$14.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Essential per user - 14€ per user/month It is tailored for the essential needs of your fleet management. Schedule recurring tasks and get support from our live chat when needed. 14-day FREE trial included! Professional - 19€ per user/month It offers additional features such as route optimization and white label e-mail notifications. 14-day FREE trial included! Enterprise (custom price) A fully customized plan for your business based on the number of employees and the specifics of your company. Let the optimization begin!

    GSMtasks has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    GSMtasks supports the following languages:

    English, Finnish, French, Polish, Spanish

    GSMtasks supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    GSMtasks integrates with the following applications:

    Adobe Commerce, Google Maps, GrubHub, PrestaShop, Presto, QuickBooks Online Advanced, Shopify, WooCommerce

    GSMtasks offers the following support options:

    Email/Help Desk, Phone Support, Chat

    Related categories

    See all software categories found for GSMtasks.

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