About GSMtasks

GSMtasks is a delivery, task & field service management solution with route & task optimization capability for any company that manages a mobile fleet of drivers, couriers & technicians. GSMtasks serves a variety of organizations including maintenance repair, home delivery, bike repair, logistics, and more. The solution provides a full overview of the mobile workforce and helps analyze the daily work of employees with ease.

Managers, assistants, and dispatchers can be informed on where their workers are, as well as keep up-to-date with the status of daily tasks in real-time. A complete data analysis provides information on each driver’s movements, how much time they spend in a certain location, if they are completing their assigned tasks, and how long they’ve been driving that day. GSMtasks’ dashboard helps ensure all the day’s work is completed.

GSMtasks' field service management features include a calendar with drag and drop functionality that ensures optimal planning of the crew’s daily schedules. The solution’s mobile app provides all relevant client information at the worker’s fingertips, including up-to-date task lists, attached documents, client information and signatures, and more. GSMtasks also enables users to assign tasks to other drivers who can best complete a particular unfinished task.

GSMtasks’ route optimization features ensure the fastest driving route for each mobile worker, helping organizations to decrease costs and increase efficiency. The solution takes into account how much time is required to complete a task, where the next task is located, and where the worker will be when all tasks are completed.

Pricing starting from:

US$17.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of GSMtasks

  • GSMtasks' route & task optimization feature ensures the fastest route each time and takes into account the required amount of time it takes to complete a task, while also decreasing fuel costs and reducing driver downtime.

  • A real-time, colour coded visualization of daily tasks, their locations & statuses on the web dashboard and the employee's mobile app.

  • GSMtasks routing engine saves hours on manual fleet management planning., minimizing windshield time and maximizing the capacity of the fleet with shorter routes.

  • A digital proof of delivery can be filled in and signed by the client from the GSMtasks's mobile app, including the possibility to add a photo to the digital document.

  • Custom meta-fields allow users to display extra details for the employees in the field.

  • Trigger-based SMS and E-MAIL notifications can be used to inform customers when employees start and complete tasks, or are on the way (tracking link included).

  • GSMtasks enables integration with current systems including CRM, warehouse, and sales providing a seamless flow of information.

  • With GSMtasks' calendar view, organizations can ensure client satisfaction by optimizing crew schedules, ensuring workers can complete all assigned tasks.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Andorra, Argentina, Australia, Austria, Belgium and 44 others

    Supported Languages

    English, Finnish, French, Polish, Spanish

    Pricing starting from:

    US$17.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    GSMtasks Software - An overview of all tasks, add tasks manually or import them. Easy drag and drop allows for easy wasy to change plans and organize incase need be.
    GSMtasks Software - The mobile app available in iOS and Android allows workers to be up to date and flexible when plans change as the tasks can be changed by both managers and workers. Get customers signitures and pictures on the spot and export and send proof of delivery.
    GSMtasks Software - Send SMS's, emails and trackers with reviews to clients to keep them up to date with the delivery process and to get as much feedback as possible!
    GSMtasks Software - Optimization of tasks! It allows for the most efficient route to be taken by your workers which saves on fuel costs. By using routes you can plan ahead and optimize for a whole week in advance.
    GSMtasks Software - Our feautres make it as easy as possible to manage your workers and have higher levels of efficiency and productivity. From APIs to notifications to customers and more, we help you be more organized.
    View 6 more
    GSMtasks video
    GSMtasks Software - An overview of all tasks, add tasks manually or import them. Easy drag and drop allows for easy wasy to change plans and organize incase need be.
    GSMtasks Software - The mobile app available in iOS and Android allows workers to be up to date and flexible when plans change as the tasks can be changed by both managers and workers. Get customers signitures and pictures on the spot and export and send proof of delivery.
    GSMtasks Software - Send SMS's, emails and trackers with reviews to clients to keep them up to date with the delivery process and to get as much feedback as possible!
    GSMtasks Software - Optimization of tasks! It allows for the most efficient route to be taken by your workers which saves on fuel costs. By using routes you can plan ahead and optimize for a whole week in advance.
    GSMtasks Software - Our feautres make it as easy as possible to manage your workers and have higher levels of efficiency and productivity. From APIs to notifications to customers and more, we help you be more organized.

    Features

    Total features of GSMtasks: 62

    • API
    • Accounting Integration
    • Activity Tracking
    • Alerts/Notifications
    • Automated Scheduling
    • Barcode Recognition
    • Barcoding/RFID
    • CRM Software
    • Calendar Management
    • Contact Database
    • Customer Database
    • Customer Management
    • Customizable Fields
    • Customizable Forms
    • Delivery Tracking
    • Dispatch Management
    • Drag & Drop
    • Driver ETA
    • Driver Management
    • Driver Settlements
    • Employee Management
    • Fleet Management Software
    • Food Delivery Dispatching
    • For Courier Services
    • For Restaurants
    • GPS
    • Geofencing
    • Geographic Maps
    • Job Management
    • Live Driver Tracking
    • Live Tracking
    • Load Optimization
    • Location Tracking
    • Maintenance Scheduling
    • Mileage Tracking
    • Mobile Access
    • Mobile Signature Capture
    • Order Entry Software
    • Order Management Software
    • Performance Metrics
    • Proof of Delivery
    • Real-Time Monitoring
    • Real-Time Updates
    • Recurring Tasks
    • Reporting/Analytics
    • Route History
    • Route Optimization
    • Routing
    • Scheduling Software
    • Service History
    • Shipment Tracking Software
    • Shipping Management
    • Status Tracking
    • Strategic Planning Software
    • Surveys & Feedback
    • Task Scheduling
    • Technician Management
    • Territory Management
    • Third-Party Integrations
    • Transportation Management Software
    • Trip Logs
    • Work Order Management

    Alternatives

    OptimoRoute

    4.6
    #1 Alternative to GSMtasks
    OptimoRoute helps field service and delivery businesses provide stand-out service. The cloud-based software plans and...

    Onfleet

    4.6
    #2 Alternative to GSMtasks
    Onfleet is a SaaS platform that helps businesses manage local deliveries. Seamlessly optimize routes, dispatch, track...

    Tookan

    4.2
    #3 Alternative to GSMtasks
    Tookan is a delivery management platform that helps businesses streamline dispatch operations and facilitate communicati...

    ORCODA Logistics Management System

    0
    #4 Alternative to GSMtasks
    ORCODA Logistics Management System is a transport logistics management solution that optimizes, integrates and...

    Reviews

    Overall rating

    4.7 /5
    (29)
    Value for Money
    4.7/5
    Features
    4.6/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.8/5

    Already have GSMtasks?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 29
    Heather
    Heather
    Overall rating
    • Industry: Retail
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Easy to use

    Reviewed on 2021-08-31

    Overall, great software with a great team of developers and an extremely knowledgable and helpful...

    Overall, great software with a great team of developers and an extremely knowledgable and helpful support team.

    Pros

    Daily use of the software is user friendly and easy to learn. Some great features like route optimisation and customisable PODs. Support team is excellent. Developers are open to requests and are quick to fix any bugs (of which there haven't been any we haven't inadvertently created ourselves).

    Cons

    Setup of the backend took a bit of work to understand initially. However once some training was done with the GSM team, the software became easier to understand.

    Response from GSMtasks

    Hello, Heather! We are so pleased to hear that you are happy with GSMtasks and decided to take a step forward in your business management. All the best and we hope to work together with you for years to come!

    Jacob
    Overall rating
    • Industry: Transportation/Trucking/Railroad
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Better than every logistics software we’ve tried, at a much lower cost

    Reviewed on 2021-08-12

    By far the best logistics software we’ve used, with very helpful and knowledgeable customer service.

    By far the best logistics software we’ve used, with very helpful and knowledgeable customer service.

    Pros

    Easy to use, all the features you need for a delivery service, much better pricing than any of the competition. Customer service is straightforward, friendly and extremely helpful.

    Cons

    Extra features like API integration are relatively expensive

    Alternatives Considered

    Onfleet and Tookan

    Reasons for Choosing GSMtasks

    Onfleet was priced too high and customer service wasn’t much help

    Switched From

    Onfleet

    Response from GSMtasks

    Thank you, Jacob! We are very glad to hear that you have been happy with our software and customer service!

    Carmen
    Overall rating
    • Industry: Retail
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Brilliant Support

    Reviewed on 2024-02-13

    Pros

    GSM heard our 'wish-list needs' and put it into action, completely exceeding our expectation. Smaller tweaks can make such a difference to the end user. Thank you for hearing our needs.

    Cons

    I very fortunately have nothing to say. We are very happy with GSM as a work tool.

    Johann
    Johann
    Overall rating
    • Industry: Transportation/Trucking/Railroad
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 6.0 /10

    The Review

    Reviewed on 2019-02-20

    Poor quality, but on a good day it really is a friend of courier.

    Poor quality, but on a good day it really is a friend of courier.

    Pros

    Pick-up and drop-off points are connected. Phone number and comments can be found from task.

    Cons

    Technical problems from day-to-day - poor quality. It really makes you mad if you are in a hurry, but app just crashes.

    Response from GSMtasks

    Thank you for your feedback, Johann. It is important users point out the things that could be improved so we can become a better software provider. We understand your frustration and work hard every day to avoid these mishaps from occurring. We also improve our mobile app daily and I think for now we have solved the issues you had to face.

    Tawanda
    Overall rating
    • Industry: Events Services
    • Company size: 2–10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Best route planning software by far

    Reviewed on 2020-08-26

    Easy to use and very good support

    Easy to use and very good support

    Pros

    Ease of Use
    Allows multi point routes
    Allows drop offs and pick ups to be correctly linked
    Proof of delivery is very detailed and flexible
    Cheapest by far for the features available.You pay less money and get more features as compared to OptimoRoute , OnFleet or Routific and any other so called "top 10" route panning software.

    Cons

    It was bit difficult to find the software.

    Response from GSMtasks

    Thank you for your feedback, Tawanda! We appreciate your kind words. The fact that our software is very affordable compared to most of our competitors is sometimes the factor that makes users think if we offer good quality service, but as you can see it is not the case. Our mission is to make everyday work easier for both big and small companies. With the functionality and customization possibilities we offer, that is possible. We hope that we can work with you for many years to come!

    Showing 5 reviews of 29 Read all reviews

    GSMtasks FAQs

    Below are some frequently asked questions for GSMtasks.

    GSMtasks offers the following pricing plans:

    • Starting from: US$17.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Essential per user 14€ per user/month Tailored for the essential needs of your fleet management. Schedule recurring tasks and get support from our live chat when needed. 14-day FREE trial included! Professional 19€ per user/month Keep your customers happy through a selection of additional features such as route optimization and white label e-mail notifications. 14-day FREE trial included! Enterprise (custom price) For 30+ users. A fully customized plan for your business based on the number of employees and the specifics of your company. Let the optimization begin! More information: https://gsmtasks.com/pricing/

    GSMtasks has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    GSMtasks supports the following languages:

    English, Finnish, French, Polish, Spanish

    GSMtasks supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    GSMtasks integrates with the following applications:

    Adobe Commerce, Presto, QuickBooks Online Advanced, Shopify, WooCommerce

    GSMtasks offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

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