About GSMtasks

GSMtasks is a delivery, task & field service management solution with route & task optimization capability for any company that manages a mobile fleet of drivers, couriers & technicians. GSMtasks serves a variety of organizations including maintenance repair, home delivery, bike repair, logistics, and more. The solution provides a full overview of the mobile workforce and helps analyze the daily work of employees with ease.

Managers, assistants, and dispatchers can be informed on where their workers are, as well as keep up-to-date with the status of daily tasks in real-time. A complete data analysis provides information on each driver’s movements, how much time they spend in a certain location, if they are completing their assigned tasks, and how long they’ve been driving that day. GSMtasks’ dashboard helps ensure all the day’s work is completed.

GSMtasks' field service management features include a calendar with drag and drop functionality that ensures optimal planning of the crew’s daily schedules. The solution’s mobile app provides all relevant client information at the worker’s fingertips, including up-to-date task lists, attached documents, client information and signatures, and more. GSMtasks also enables users to assign tasks to other drivers who can best complete a particular unfinished task.

GSMtasks’ route optimization features ensure the fastest driving route for each mobile worker, helping organizations to decrease costs and increase efficiency. The solution takes into account how much time is required to complete a task, where the next task is located, and where the worker will be when all tasks are completed.

Pricing starting from:

€14.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of GSMtasks

  • GSMtasks' route & task optimization feature ensures the fastest route each time and takes into account the required amount of time it takes to complete a task, while also decreasing fuel costs and reducing driver downtime.

  • A real-time, colour coded visualization of daily tasks, their locations & statuses on the web dashboard and the employee's mobile app.

  • GSMtasks routing engine saves hours on manual fleet management planning., minimizing windshield time and maximizing the capacity of the fleet with shorter routes.

  • A digital proof of delivery can be filled in and signed by the client from the GSMtasks's mobile app, including the possibility to add a photo to the digital document.

  • Custom meta-fields allow users to display extra details for the employees in the field.

  • Trigger-based SMS and E-MAIL notifications can be used to inform customers when employees start and complete tasks, or are on the way (tracking link included).

  • GSMtasks enables integration with current systems including CRM, warehouse, and sales providing a seamless flow of information.

  • With GSMtasks' calendar view, organizations can ensure client satisfaction by optimizing crew schedules, ensuring workers can complete all assigned tasks.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Andorra, United Arab Emirates, Argentina, Austria, Australia , Belgium, Bulgaria, Canada, Switzerland, Chile, Cyprus, Czechia, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Gibraltar, Greenland, Greece, Hungary, Ireland, Israel, Iceland, Italy, Japan, Liechtenstein, Lithuania, Luxembourg, Latvia, Monaco, Malta, Netherlands, Norway, Philippines, Poland, Portugal, Romania, Serbia, Saudi Arabia, Sweden, Singapore, Slovenia, Slovakia, Turkey, United States, South Africa

    Supported Languages

    English, Finnish, French, Polish, Russian , Spanish

    Pricing starting from:

    €14.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    GSMtasks Software - GSMtasks software can be used on your PC and all smart devices for easy application at your workplace.
    GSMtasks Software - GSMtasks has a mobile app for employees (Android & iOS). The app allows employees to receive their daily tasks on their mobile phone even before the workday or during. Tasks with statuses are shown as a list and on a map with their exact location
    GSMtasks Software - Enter the tasks for the day manually or upload them in bulk, and GSMtasks will provide the most efficient route for your employees while taking into account info you have provided.
    GSMtasks Software - Tasks have different colors corresponding with their status
    GSMtasks Software - Easily optimize worker route from your dashboard and GSMtasks will automatically update all information related to tasks
    GSMtasks Software - GSMtasks software has a FREE 14-day trial!
    View 6 more
    GSMtasks Software - GSMtasks software can be used on your PC and all smart devices for easy application at your workplace.
    GSMtasks Software - GSMtasks has a mobile app for employees (Android & iOS). The app allows employees to receive their daily tasks on their mobile phone even before the workday or during. Tasks with statuses are shown as a list and on a map with their exact location
    GSMtasks Software - Enter the tasks for the day manually or upload them in bulk, and GSMtasks will provide the most efficient route for your employees while taking into account info you have provided.
    GSMtasks Software - Tasks have different colors corresponding with their status
    GSMtasks Software - Easily optimize worker route from your dashboard and GSMtasks will automatically update all information related to tasks
    GSMtasks Software - GSMtasks software has a FREE 14-day trial!

    Features

    Total features of GSMtasks: 61

    • API
    • Accounting Integration
    • Activity Tracking
    • Alerts/Notifications
    • Automated Scheduling
    • Barcode Recognition
    • Barcoding/RFID
    • CRM Software
    • Calendar Management
    • Contact Database
    • Customer Database
    • Customer Management
    • Customizable Fields
    • Customizable Forms
    • Delivery Tracking
    • Dispatch Management
    • Drag & Drop
    • Driver ETA
    • Driver Management
    • Driver Settlements
    • Employee Management
    • Fleet Management Software
    • Food Delivery Dispatching
    • For Courier Services
    • For Restaurants
    • GPS
    • Geofencing
    • Geographic Maps
    • Job Management
    • Live Driver Tracking
    • Live Tracking
    • Load Optimization
    • Location Tracking
    • Maintenance Scheduling
    • Mileage Tracking
    • Mobile Access
    • Mobile Signature Capture
    • Order Entry Software
    • Order Management Software
    • Performance Metrics
    • Proof of Delivery
    • Real-time Updates
    • Recurring Tasks
    • Reporting/Analytics
    • Route History
    • Route Optimization
    • Routing
    • Scheduling Software
    • Service History
    • Shipment Tracking Software
    • Shipping Management
    • Status Tracking
    • Strategic Planning Software
    • Surveys & Feedback
    • Task Scheduling
    • Technician Management
    • Territory Management
    • Third Party Integrations
    • Transportation Management Software
    • Trip Logs
    • Work Order Management

    Alternatives

    Tookan

    4.3
    #1 Alternative to GSMtasks
    Tookan is a delivery management platform that helps businesses streamline dispatch operations and facilitate communicati...

    Onfleet

    4.7
    #2 Alternative to GSMtasks
    Onfleet is a SaaS platform that helps businesses manage local deliveries. Seamlessly optimize routes, dispatch, track...

    MTS-1

    4.7
    #3 Alternative to GSMtasks
    MyTrooperS enables businesses to import delivery data, optimize deliveries and returns, select carriers, and more. It...

    Track-POD

    4.6
    #4 Alternative to GSMtasks
    Track-POD is your go-to last-mile tracking software for route planning, real-time tracking & analytics, electronic...

    Reviews

    Overall rating

    4.6 /5
    (22)
    Value for Money
    4.6/5
    Features
    4.5/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.7/5

    Already have GSMtasks?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 22
    Heather
    Overall rating
    • Industry: Retail
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Easy to use

    Reviewed on 2021-08-31

    Overall, great software with a great team of developers and an extremely knowledgable and helpful...

    Overall, great software with a great team of developers and an extremely knowledgable and helpful support team.

    Pros

    Daily use of the software is user friendly and easy to learn. Some great features like route optimisation and customisable PODs. Support team is excellent. Developers are open to requests and are quick to fix any bugs (of which there haven't been any we haven't inadvertently created ourselves).

    Cons

    Setup of the backend took a bit of work to understand initially. However once some training was done with the GSM team, the software became easier to understand.

    Response from GSMtasks

    Hello, Heather! We are so pleased to hear that you are happy with GSMtasks and decided to take a step forward in your business management. All the best and we hope to work together with you for years to come!

    Jacob
    Overall rating
    • Industry: Transportation/Trucking/Railroad
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Better than every logistics software we’ve tried, at a much lower cost

    Reviewed on 2021-08-12

    By far the best logistics software we’ve used, with very helpful and knowledgeable customer service.

    By far the best logistics software we’ve used, with very helpful and knowledgeable customer service.

    Pros

    Easy to use, all the features you need for a delivery service, much better pricing than any of the competition. Customer service is straightforward, friendly and extremely helpful.

    Cons

    Extra features like API integration are relatively expensive

    Alternatives Considered

    Onfleet and Tookan

    Reasons for Choosing GSMtasks

    Onfleet was priced too high and customer service wasn’t much help

    Switched From

    Onfleet

    Response from GSMtasks

    Thank you, Jacob! We are very glad to hear that you have been happy with our software and customer service!

    Johann
    Overall rating
    • Industry: Transportation/Trucking/Railroad
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 6.0 /10

    The Review

    Reviewed on 2019-02-20

    Poor quality, but on a good day it really is a friend of courier.

    Poor quality, but on a good day it really is a friend of courier.

    Pros

    Pick-up and drop-off points are connected. Phone number and comments can be found from task.

    Cons

    Technical problems from day-to-day - poor quality. It really makes you mad if you are in a hurry, but app just crashes.

    Response from GSMtasks

    Thank you for your feedback, Johann. It is important users point out the things that could be improved so we can become a better software provider. We understand your frustration and work hard every day to avoid these mishaps from occurring. We also improve our mobile app daily and I think for now we have solved the issues you had to face.

    Wayne
    Overall rating
    • Industry: Arts & Crafts
    • Company size: 2-10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Business growth using GSMtasks

    Reviewed on 2022-06-08

    Improves stakeholders, scheduling, and tracking in real-time

    Improves stakeholders, scheduling, and tracking in real-time

    Pros

    We have been looking for ways to expand our service to serve even more consumers using a best practice dispatch, delivery and scheduling program. GSMtasks was the best platform for our systems, resulting in us expanding our reach and tracking orders in real-time to improve the way we connect with customers and the receipt of their deliveries.

    Cons

    At this stage, we have had no problems with the platform.

    Tawanda
    Overall rating
    • Industry: Events Services
    • Company size: 2-10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Best route planning software by far

    Reviewed on 2020-08-26

    Easy to use and very good support

    Easy to use and very good support

    Pros

    Ease of Use
    Allows multi point routes
    Allows drop offs and pick ups to be correctly linked
    Proof of delivery is very detailed and flexible
    Cheapest by far for the features available.You pay less money and get more features as compared to OptimoRoute , OnFleet or Routific and any other so called "top 10" route panning software.

    Cons

    It was bit difficult to find the software.

    Response from GSMtasks

    Thank you for your feedback, Tawanda! We appreciate your kind words. The fact that our software is very affordable compared to most of our competitors is sometimes the factor that makes users think if we offer good quality service, but as you can see it is not the case. Our mission is to make everyday work easier for both big and small companies. With the functionality and customization possibilities we offer, that is possible. We hope that we can work with you for many years to come!

    Showing 5 reviews of 22 Read all reviews

    GSMtasks FAQs

    Below are some frequently asked questions for GSMtasks.

    GSMtasks offers the following pricing plans:

    Essential per user 14€ per user/month Tailored for the essential needs of your fleet management. Schedule recurring tasks and get support from our live chat when needed. 14-day FREE trial included! Professional 19€ per user/month Keep your customers happy through a selection of additional features such as route optimization and white label e-mail notifications. 14-day FREE trial included! Enterprise (custom price) For 30+ users. A fully customized plan for your business based on the number of employees and the specifics of your company. Let the optimization begin! More information: https://gsmtasks.com/pricing/

    GSMtasks has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    GSMtasks supports the following languages:

    English, Finnish, French, Polish, Russian, Spanish

    GSMtasks supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    GSMtasks integrates with the following applications:

    Adobe Commerce, Presto, QuickBooks Online Advanced, Shopify, WooCommerce

    GSMtasks offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

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