About OptimoRoute

OptimoRoute helps field service and delivery businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that flex to your unique needs and workflows. Use what you want. Ignore everything else. Scale-up, scale down, try new features as your business grows.

OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion. Your field team can capture relevant information seamlessly in the app, such as signatures or photos for proof of delivery or notes about service details. Customers appreciate seeing their technician or driver's status, and everyone loves that text saying the job is done.

OptimoRoute customers reduce time spent planning routes by up to 80% and cut fuel and driving expenses by 20%. Because OptimoRoute leverages genuine travel times and actual geographic distances, route plans really do meet the generated schedules. This not only inspires confidence in the accuracy of implied time and cost savings, but also that services will more than meet client or customer expectations.

OptimoRoute delivers top-notch customer service, and their team is easily reached by email or phone if you have questions or want a walkthrough of the software's features and tricks. It's easy to get started with a 30-day free trial and scalable Starter, Business, and Enterprise pricing.

Pricing starting from:

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of OptimoRoute

OptimoRoute’s logistics optimization software helps field service and delivery businesses provide stand-out service. Whether you do 10 or 1000 stops or service appointments a month, OptimoRoute’s logistics optimization software saves time, cuts costs, and frees up resources to grow your business. Over 3000 businesses across food delivery, retail and distribution, field service, waste management, and more rely on us for scalable routing and scheduling solutions.

All you need to plan your first route is a list of addresses. Upload a CSV, text, or Excel file to get started, and OptimoRoute will plan and optimize your routes in a matter of seconds.

Going a step further, OptimoRoute can factor in specific needs like custom delivery windows, assigning technicians to jobs, and desired start or endpoints. OptimoRoute customers reduce time spent planning routes by up to 80%.

No matter your unique routing challenge, logistics needs, or existing workflows, OptimoRoute makes it easy to get going. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that ensures OptimoRoute can flex to meet your needs, including:

Weekly Planning - Schedule ahead to keep your team moving.

Accurate real-time ETAs - Have confidence in your ETAs. OptimoRoute leverages genuine travel times and actual geographic distances, route plans really do meet the generated schedules.

Real-time Order Tracking - Keep customers up-to-date. Send customizable SMS messages or emails to customers informing them when a driver or technician is scheduled to arrive.

Proof of Delivery - Rest assured. With real-time delivery documentation employees can capture digital signatures, photos & notes in the Mobile App for simplified claims resolution and better customer service.

Mobile-friendly - OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion.

API Integration - Easily sync your systems with OptimoRoute. A robust, easy-to-use API allows end-to-end integration with your ERP, CRM, POS, FSM, or any other platform.

Like you, we take pride in delivering stand-out customer service. That’s why OptimoRoute offers a 30-day free trial. Take us for a spin and see if the software is a fit. Our team is easily reached by email or phone if you have questions or want a walkthrough of OptimoRoute's features and tricks.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Belgium, Canada, Germany, Denmark , Finland, United Kingdom, Ireland, Israel, Iceland, Luxembourg, Netherlands, Norway, New Zealand, Sweden, Singapore, United States, South Africa

Supported Languages

English

Pricing starting from:

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

OptimoRoute Software - Automate processes with integration API support, which enables connectivity with a web store, ERP solution or other third-party apps
OptimoRoute Software - The system suggests which driver or technician should be used to carry out certain orders and the sequence by which they should be dispatched
OptimoRoute Software - Reduce overall driving distances and needless time wasting with OptimeRoute's Smart Stop sequences
OptimoRoute Software - OptimoRoute provides genuine, accurate travel times for effective scheduling
OptimoRoute Software - Import orders from Excel and CSV files, and export generated routes to spreadsheet
OptimoRoute Software - Email routes directly to drivers or export to Microsoft Excel for convenient sharing
View 8 more
OptimoRoute video
OptimoRoute video
OptimoRoute Software - Automate processes with integration API support, which enables connectivity with a web store, ERP solution or other third-party apps
OptimoRoute Software - The system suggests which driver or technician should be used to carry out certain orders and the sequence by which they should be dispatched
OptimoRoute Software - Reduce overall driving distances and needless time wasting with OptimeRoute's Smart Stop sequences
OptimoRoute Software - OptimoRoute provides genuine, accurate travel times for effective scheduling
OptimoRoute Software - Import orders from Excel and CSV files, and export generated routes to spreadsheet
OptimoRoute Software - Email routes directly to drivers or export to Microsoft Excel for convenient sharing

Features

Total features of OptimoRoute: 49

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Automated Scheduling
  • CRM Software
  • Cross Docking
  • Customer Management
  • Customizable Forms
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • Drag & Drop
  • Driver Management
  • Electronic Signature
  • Employee Management
  • Fleet Management Software
  • Food Delivery Dispatching
  • For Courier Services
  • GPS
  • Geographic Maps
  • Import/Export Management
  • Live Driver Tracking
  • Live Tracking
  • Location Tracking
  • Mileage Tracking
  • Mobile Access
  • Online Time Clock
  • Order Management Software
  • Performance Metrics
  • Picking & Routing
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling Software
  • Service History
  • Status Tracking
  • Strategic Planning Software
  • Technician Management
  • Territory Management
  • Third Party Integrations
  • Transportation Management Software
  • Two-Way Communication
  • Work Order Management

Alternatives

WorkWave Route Manager

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Tookan

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#1 Alternative to OptimoRoute
Tookan is a delivery management platform that helps businesses streamline dispatch operations and facilitate communicati...

Zoho CRM

4.3
#2 Alternative to OptimoRoute
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close...

Track-POD

4.6
#3 Alternative to OptimoRoute
Handle all of your logistics from a single web dashboard. Track-POD is a powerful route planner for teams, providing...

Reviews

Overall rating

4.6 /5
(125)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support Software
4.5/5

Already have OptimoRoute?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 125
Verified Reviewer
Overall rating
  • Industry: Textiles
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

OptimoRoute allows you to start optimizing from day 1

Reviewed on 12/8/2018

We have tried several others, but Optimo has the easiest UI and it is quick to customize for your...

We have tried several others, but Optimo has the easiest UI and it is quick to customize for your data.

Pros

The software has consistently improved with beta tested results and excellent customer service.

Cons

Changing costs with preferred feature introductions.

Response from OptimoRoute

Great to hear! We always aim to provide features that better serve our customers, while still staying budget-friendly. Here's hoping your improved efficiencies and route management make the monthly price, for all your desired features, a drop in the proverbial bucket.

Pablo
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Worth more than the subscription price

Reviewed on 2/7/2019

I'm doing snow removal from a set of static locations. I am completely unfamiliar with all the...

I'm doing snow removal from a set of static locations. I am completely unfamiliar with all the streets and these locations. OptimoRoute is my wingman. It reduces my overall driving time, which translates to fuel and maintenance reduction costs.

Pros

I am a recently retired computer geek. I have done a lot of work solving problems for clients. In my retirement I decided, among other things, to drive a snow plow. :)

I was handed a textual description of my route and told to get started. With my background (Computer Science degree), I realized that optimizing the route is a typical 'Traveling Salesman' problem. It is *extremely* difficult to solve.

Before my retirement, one of the many things I would do is analyze software solutions for customers. I employed the same technique to find 'delivery route optimization' packages. I looked at many and found OptimoRoute to be 'best of class.'

o I can easily import a set of 'orders' (stops in my case).
o I can pre-assign the 'orders' to drivers and do it quickly.
o Based on my knowledge of the route, I can fine-tune the optimized route.
o The Android is map-agonistic. It uses my device's default mapping tool. In my case, due to lack of coverage and no data, I use Google Maps in Offline mode.
o Once a route is created, I do not have to re-gen it, I can copy it from day to day. This way a driver can memorize the route.
o The Support staff will actually call you to help you out. I don't think this is sustainable though. ;) Yet, this is pretty amazing.
o The pricing is extremely reasonable for a small (or even large) business.
o They're smart to push the optimization (which is seriously CPU intensive) to a server. As an engineer, this is an at-scale solution.

Cons

With any complicated software, there will always be room for improvement:

o The Online Help has some outdated examples, typos and is trailing the current feature-set. I don't think it's a big deal because they make it up with the stellar Support. But it will need to be addressed.
o The Android app should be enhanced so it can work in Nougat+ split-screen mode: Google Maps in one half of the screen / Android app in the other
o The text box when opening up a Support call does not resize - yeah, a minor issue but hey, if I'm picking on this minor issue, we know the software doesn't have major problems right???

Response from OptimoRoute

Hey Pablo! Love being your wingman! We so appreciate the feedback and we're super glad to hear your transition to professional snowplow driver that much easier!

Francesco
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

OptimiRoute not always optimum

Reviewed on 11/17/2020

Routes are typically longer than stated and not always optimized.

Routes are typically longer than stated and not always optimized.

Pros

The promise of the resolution of an ongoing logistics challenge .

Cons

The software regularly gives you optimized routes that go in circles rather than in a logical progression.
Moreover the estimated travel time between locations is significantly shorter on the app than the actual stated in the navigation app.

Response from OptimoRoute

Hi Francesco,

Thanks for taking the time to write a review and thanks for letting us know about your concerns and issues.

We're very sorry to hear that you've had a subpar experience using our software. We'd love it if you'd give us a chance to make it better. If you've got a minute, you can write to us at [email protected] so we can work out which solutions are best suited for your company.

Hope that helps!

Monica
Overall rating
  • Industry: Facilities Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Well-Designed Flexible Routing System that is a Joy to Use!

Reviewed on 9/24/2019

The OptimoRoute system is suitable for our small company and will easily expand with our business...

The OptimoRoute system is suitable for our small company and will easily expand with our business as we grow. We have been impressed by the system's flexibility with access to a mobile application. The customer service at initial setup was excellent and I haven't needed it since! I am also encouraged that new and valuable features have been added since we began using OptimoRoute, which reflects dedication to continuous improvement in the product.

Pros

Ease of use, specifically the ability to copy customer orders/routes as well as upload them using Excel.
Flexibility of routing settings, planning and desktop/mobile application display.
The accompanying mobile application is exceptionally stable and easy to use for our technicians.
Live service schedule with status.
Email notification of arrival feature will be useful for customer communication.

Cons

Wish List -
We need additional custom fields to be able to display multiple services within the mobile application (only 5, could use 10).
Mobile application does not capture actual start time when technician starts the day by logging in On Duty, which could assist in timekeeping and reduce the need for an additional service.
Must log in to send routes to the mobile application daily rather than being able to schedule to send weekly.
Currently there is no customer signature capture through the mobile application.
Would like to see analytics reports with more detail/display choices instead of basic bar graphs and be able to export all reports.

Response from OptimoRoute

Hi Monica,
Thanks for taking the time to write a review about your OptimoRoute experience! We're glad that you've found a lot to love about our route optimization software. In particular, it's great that you feel you've found a planning solution that will grow with your company.
We want to ensure you're getting the most out of OptimoRoute. Please contact our support team at [email protected] and we'll go over solutions to the issues you've experienced.
And - we're working on signature capture, it's almost here!

Dan
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Valuable asset for my company

Reviewed on 9/8/2019

We are a service company and use OptimoRoute on a daily basis to plan and execute runs for our...

We are a service company and use OptimoRoute on a daily basis to plan and execute runs for our service vehicles. Benefits we have gained are: Enhanced visibility and more accurate planning of daily runs. Ability to provide more accurate ETAs and more easily plan jobs with specific time window requirements. Cost savings from more efficient runs.

Pros

The software is easy to use, easy to set up for use with out existing software, the route planning is very reliable - cost savings from efficient route mapping, Reliable - have had no interruptions to use or crashes, support team is very responsive and helpful.

Cons

Software update notifications - I can't recall seeing any emails or notifications within the software to advise the user when there have been new features or improvements made to the software. I've noticed some changes such as the option to send routes at a specific time instead of straight away. It would be good to be given a list of patch/update changes to see if there is something new available that might be useful.

Response from OptimoRoute

G'day Dan,

Thank you for taking the time to leave a review of your company's experience with OptimoRoute. Fantastic to read about the savings and efficiency gains that our route optimization is giving you!
We're working on adding notifications within our software. In the meantime - keep an eye out for our emails and social media updates, where we tell our customers about new features.

Best, Pete

Showing 5 reviews of 125 Read all reviews

OptimoRoute FAQs

Below are some frequently asked questions for OptimoRoute.

OptimoRoute offers the following pricing plans:

A 30-day free trial is available, then: Lite: $35.10 per driver, per month (billed annually) Pro: $44.10 per driver, per month (billed annually) Custom: contact [email protected] for more info

OptimoRoute has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

OptimoRoute supports the following languages:

English

OptimoRoute supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations OptimoRoute has

OptimoRoute offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

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