--- description: Detailed reviews on OptimoRoute based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare OptimoRoute with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: OptimoRoute Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Logistics Software](/directory/787/logistics/software) > [OptimoRoute](/software/107281/optimoroute) # OptimoRoute Canonical: https://www.getapp.ca/software/107281/optimoroute Page: 1 / 12\ Next: [Next page](https://www.getapp.ca/software/107281/optimoroute?page=2) > OptimoRoute helps field service and delivery businesses provide stand-out service. The cloud-based software plans and optimizes routes in seconds. Save time and free up resources to grow your business. Get started with a 30-day free trial and scalable Starter, Business, and Enterprise pricing. > > Verdict: Rated **4.6/5** by 267 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of OptimoRoute OptimoRoute’s logistics optimization software helps field service and delivery businesses provide stand-out service. Whether you do 10 or 1000 stops or service appointments a month, OptimoRoute’s logistics optimization software saves time, cuts costs, and frees up resources to grow your business. Over 3000 businesses across food delivery, retail and distribution, field service, waste management, and more rely on us for scalable routing and scheduling solutions. All you need to plan your first route is a list of addresses. Upload a CSV, text, or Excel file to get started, and OptimoRoute will plan and optimize your routes in a matter of seconds. Going a step further, OptimoRoute can factor in specific needs like custom delivery windows, assigning technicians to jobs, and desired start or endpoints. OptimoRoute customers reduce time spent planning routes by up to 80%. No matter your unique routing challenge, logistics needs, or existing workflows, OptimoRoute makes it easy to get going. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that ensures OptimoRoute can flex to meet your needs, including: Weekly Planning - Schedule ahead to keep your team moving. Accurate real-time ETAs - Have confidence in your ETAs. OptimoRoute leverages genuine travel times and actual geographic distances, route plans really do meet the generated schedules. Real-time Order Tracking - Keep customers up-to-date. Send customizable SMS messages or emails to customers informing them when a driver or technician is scheduled to arrive. Proof of Delivery - Rest assured. With real-time delivery documentation employees can capture digital signatures, photos \& notes in the Mobile App for simplified claims resolution and better customer service. Mobile-friendly - OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion. API Integration - Easily sync your systems with OptimoRoute. A robust, easy-to-use API allows end-to-end integration with your ERP, CRM, POS, FSM, or any other platform. Like you, we take pride in delivering stand-out customer service. That’s why OptimoRoute offers a 30-day free trial. Take us for a spin and see if the software is a fit. Our team is easily reached by email or phone if you have questions or want a walkthrough of OptimoRoute's features and tricks. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 267 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OptimoRoute - **Location**: Palo Alto, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$35.10 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: A 30-day free trial is available. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Croatian, English, French, German, Russian, Spanish, Thai - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - 3PL Management - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Automated Scheduling - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - CRM Software - Calendar Management - Communication Management - Customer History - Customer Management - Customizable Fields - Customizable Forms - Customizable Reports - Data Import/Export - Delivery Tracking ## Integrations (6 total) - Dynamics 365 - NetSuite - Oracle Fusion Cloud ERP - Salesforce Platform - Shopify - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Logistics Software](https://www.getapp.ca/directory/787/logistics/software) ## Related Categories - [Logistics Software](https://www.getapp.ca/directory/787/logistics/software) - [Route Planning Software](https://www.getapp.ca/directory/1363/route-planning/software) - [Field Service Management Software](https://www.getapp.ca/directory/255/field-service-management/software) - [Food Service Distribution Software](https://www.getapp.ca/directory/191/food-service-distribution/software) - [Food Delivery Software](https://www.getapp.ca/directory/909/food-delivery/software) ## Alternatives 1. [Jobber](https://www.getapp.ca/software/90723/jobber) — 4.6/5 (1475 reviews) 2. [Elite EXTRA](https://www.getapp.ca/software/120399/elite-extra) — 4.7/5 (388 reviews) 3. [Samsara](https://www.getapp.ca/software/116079/samsara-for-fleets-0-00-6-23) — 4.5/5 (1019 reviews) 4. [Spoke Dispatch](https://www.getapp.ca/software/2038559/circuit-routing) — 4.8/5 (105 reviews) 5. [Driv.in](https://www.getapp.ca/software/2057257/driv-in) — 4.7/5 (150 reviews) ## Reviews ### "Positive but needs improvement" — 4.0/5 > **Steven** | *October 31, 2020* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10 > > **Pros**: Very easy to deploy and use. Simple integration into existing hardware. > > **Cons**: The mapping that Optimoroute uses is different to google maps therefore produces different travel times. No option to avoid tolls for routing. Believe it would be better to have the routing tool imbedded in the app. Also some reporting could be looked at as it does not appear to be correct. Also if hardware is attached to a vehicle the driver cannot sign on and off, and you can only track the truck not the individual. > > Really good on a basic level, routes are effective and reporting is adequate however requires a separate maintenance management tool so doesn't resolve some issues that could easily be managed in the app with some accounting integration. Recommended for small business who are just looking for a route optimisation tool. ----- ### "Powerful Route Optimization Tool That Drives Real Operational Efficiency" — 4.0/5 > **Darren** | *December 17, 2025* | Building Materials | Recommendation rating: 8.0/10 > > **Pros**: OptimoRoute significantly improved our route planning efficiency and daily execution. The optimization engine produces practical, real-world routes that account for time windows, driver capacity, and service durations. Real-time tracking and ETA updates improved communication with both customers and internal teams. The reporting and data visibility helped us quickly identify inefficiencies and make operational decisions with confidence. Overall, it reduced manual planning time and improved on-time performanc > > **Cons**: There is a learning curve during initial setup, particularly when configuring rules, territories, and exceptions. To get the most value, you need clean data and some upfront time invested in configuration and training. Advanced reporting and integrations can require additional effort depending on your systems > > OptimoRoute has been a strong operational tool for scaling delivery and field operations. Once implemented, it consistently delivered measurable improvements in route efficiency, visibility, and accountability. Dispatchers gained better control of daily planning, drivers benefited from clearer routes and expectations, and leadership gained actionable insights through tracking and reporting. It’s a solid solution for organizations serious about operational efficiency and continuous improvement. ----- ### "Optimoroute is better than most" — 3.0/5 > **Bobby** | *December 12, 2024* | Defense & Space | Recommendation rating: 6.0/10 > > **Pros**: Ability import xls lists of deliveries for easy adds. > > **Cons**: No way to use admin functions via app. Non-use or realtime routing or traffic on PC version. > > A mixed bag. Much room for improvement, but a useful app. ----- ### "2nd Wave Waste Services (Owner)" — 5.0/5 > **Monte** | *April 18, 2026* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: reliable routing system that is easy to add/ remove stops ... and is easy to 'replicate' regular stops week after week. The GPS searchable history has also proven invaluable to answer customer's inquiries > > **Cons**: 1) I would like to have the "driver's notes" appear at the TOP of the info on the driver's tablet - for the driver to see readily ...rather than the "customer's email/ID" and "duration" 2) the APP on the tablet closes every time it "navigates" via google maps and has to be re-opened every single time. :( > > This program is why I bought the company. interfaces well with Google maps for directions. The pin can be adjusted to precise location (ie Back Alley instead of front street (default for Google maps), It is easy to re-arrange the route as necessary ----- ### "A Game-Changer for Our Delivery Operations: over 30% more deliveries thanks to smarter routing." — 5.0/5 > **Alejandra** | *September 3, 2025* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: What I appreciate most is the ability to optimize our resources — allowing us to reduce our operational costs, and increase over 30% the number of deliveries with the same fleet. We can plan ahead and allocate our resources more efficiently. Optimo Route provides accurate estimates of total working hours and travel distances, enabling us to calculate costs and test different scenarios to identify the most effective solutions. > > **Cons**: I only have identified two cons, which are very minimal as we can use other options to make sure to get the functionality: 1. We have to provide the phone / email of the customer, while importing the orders, instead being pulled from the Locations Data Base (already in Optimo Route). That information is used to notify the customers (delivery time notification and proof of delivery). 2. We can not delete any order on "live" (meaning the routes running in that same day), so we need to contact the driver and ask them to "reject" or "fail" the order, to avoid the cancelled orders to keep showing up in the route (impacting the distance and working hours). > > We are a delivery company, and since implementing OptimoRoute, we've seen a significant improvement in our operations. The platform has allowed us to easily schedule routes for our drivers, optimize our fleet, and increase our weekly deliveries by over 30%. Without a doubt, this has been one of the best investments we've made as a company. The ability to track drivers in real time has been incredibly valuable for resolving issues quickly and ensuring smooth operations throughout the day. The reporting features are also very helpful — we regularly monitor distances traveled, working hours, completed calls, and products delivered. Plus, being able to export data enables us to carry out even deeper performance analysis. Both the admin interface and the driver app are very user-friendly and intuitive. Features like drag-and-drop route changes make it easy to adapt on the fly. Overall, OptimoRoute has played a key role in streamlining our logistics and improving efficiency across the board. We highly recommend it to any company looking to optimize their delivery operations. ----- Page: 1 / 12\ Next: [Next page](https://www.getapp.ca/software/107281/optimoroute?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/107281/optimoroute) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data