About OptimoRoute

OptimoRoute helps field service and delivery businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that flex to your unique needs and workflows. Use what you want. Ignore everything else. Scale-up, scale down, try new features as your business grows.

OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion. Your field team can capture relevant information seamlessly in the app, such as signatures or photos for proof of delivery or notes about service details. Customers appreciate seeing their technician or driver's status, and everyone loves that text saying the job is done.

OptimoRoute customers reduce time spent planning routes by up to 80% and cut fuel and driving expenses by 20%. Because OptimoRoute leverages genuine travel times and actual geographic distances, route plans really do meet the generated schedules. This not only inspires confidence in the accuracy of implied time and cost savings, but also that services will more than meet client or customer expectations.

OptimoRoute delivers top-notch customer service, and their team is easily reached by email or phone if you have questions or want a walkthrough of the software's features and tricks. It's easy to get started with a 30-day free trial and scalable Starter, Business, and Enterprise pricing.

Pricing starting from:

US$35.10/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of OptimoRoute

OptimoRoute’s logistics optimization software helps field service and delivery businesses provide stand-out service. Whether you do 10 or 1000 stops or service appointments a month, OptimoRoute’s logistics optimization software saves time, cuts costs, and frees up resources to grow your business. Over 3000 businesses across food delivery, retail and distribution, field service, waste management, and more rely on us for scalable routing and scheduling solutions.

All you need to plan your first route is a list of addresses. Upload a CSV, text, or Excel file to get started, and OptimoRoute will plan and optimize your routes in a matter of seconds.

Going a step further, OptimoRoute can factor in specific needs like custom delivery windows, assigning technicians to jobs, and desired start or endpoints. OptimoRoute customers reduce time spent planning routes by up to 80%.

No matter your unique routing challenge, logistics needs, or existing workflows, OptimoRoute makes it easy to get going. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that ensures OptimoRoute can flex to meet your needs, including:

Weekly Planning - Schedule ahead to keep your team moving.

Accurate real-time ETAs - Have confidence in your ETAs. OptimoRoute leverages genuine travel times and actual geographic distances, route plans really do meet the generated schedules.

Real-time Order Tracking - Keep customers up-to-date. Send customizable SMS messages or emails to customers informing them when a driver or technician is scheduled to arrive.

Proof of Delivery - Rest assured. With real-time delivery documentation employees can capture digital signatures, photos & notes in the Mobile App for simplified claims resolution and better customer service.

Mobile-friendly - OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion.

API Integration - Easily sync your systems with OptimoRoute. A robust, easy-to-use API allows end-to-end integration with your ERP, CRM, POS, FSM, or any other platform.

Like you, we take pride in delivering stand-out customer service. That’s why OptimoRoute offers a 30-day free trial. Take us for a spin and see if the software is a fit. Our team is easily reached by email or phone if you have questions or want a walkthrough of OptimoRoute's features and tricks.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Belgium, Canada, Germany, Denmark , Finland, United Kingdom, Ireland, Israel, Iceland, Luxembourg, Netherlands, Norway, New Zealand, Sweden, Singapore, United States, South Africa

Supported Languages

English

Pricing starting from:

US$35.10/month

  • Free Version
  • Free Trial
  • Subscription

Images

OptimoRoute Software - Automate processes with integration API support, which enables connectivity with a web store, ERP solution or other third-party apps
OptimoRoute Software - The system suggests which driver or technician should be used to carry out certain orders and the sequence by which they should be dispatched
OptimoRoute Software - Reduce overall driving distances and needless time wasting with OptimeRoute's Smart Stop sequences
OptimoRoute Software - OptimoRoute provides genuine, accurate travel times for effective scheduling
OptimoRoute Software - Import orders from Excel and CSV files, and export generated routes to spreadsheet
OptimoRoute Software - Email routes directly to drivers or export to Microsoft Excel for convenient sharing
View 8 more
OptimoRoute video
OptimoRoute video
OptimoRoute Software - Automate processes with integration API support, which enables connectivity with a web store, ERP solution or other third-party apps
OptimoRoute Software - The system suggests which driver or technician should be used to carry out certain orders and the sequence by which they should be dispatched
OptimoRoute Software - Reduce overall driving distances and needless time wasting with OptimeRoute's Smart Stop sequences
OptimoRoute Software - OptimoRoute provides genuine, accurate travel times for effective scheduling
OptimoRoute Software - Import orders from Excel and CSV files, and export generated routes to spreadsheet
OptimoRoute Software - Email routes directly to drivers or export to Microsoft Excel for convenient sharing

Features

Total features of OptimoRoute: 47

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Automated Scheduling
  • CRM Software
  • Cross Docking
  • Customer Management
  • Customizable Forms
  • Data Import/Export
  • Delivery Tracking
  • Drag & Drop
  • Driver Management
  • Electronic Signature
  • Employee Management
  • Fleet Management Software
  • Food Delivery Dispatching
  • For Courier Services
  • GPS
  • Geographic Maps
  • Import/Export Management
  • Live Driver Tracking
  • Live Tracking
  • Location Tracking
  • Mileage Tracking
  • Mobile Access
  • Online Time Clock
  • Order Management Software
  • Performance Metrics
  • Picking & Routing
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling Software
  • Service History
  • Status Tracking
  • Strategic Planning Software
  • Territory Management
  • Third Party Integrations
  • Transportation Management Software
  • Two-Way Communication
  • Work Order Management

Alternatives

Onfleet

4.7
#1 Alternative to OptimoRoute
Onfleet is a SaaS platform that helps businesses manage local deliveries. Seamlessly optimize routes, dispatch, track...

Routific

4.9
#2 Alternative to OptimoRoute
Routific is a cloud-based delivery route planning and route optimization solution designed to help businesses maximize...

Route4Me

4.4
#3 Alternative to OptimoRoute
Route4Me is a route planning software which enables small businesses & enterprises to create, manage & share optimized...

Badger Maps

4.6
#4 Alternative to OptimoRoute
Badger Maps is a field sales management software that helps businesses manage routes, opportunities, data collection,...

Reviews

Overall rating

4.5 /5
(124)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support Software
4.5/5

Already have OptimoRoute?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 124
Mark
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Simply the BEST

Reviewed on 2019-04-16

So you might have guessed I'm a little impressed with this software. I have been using route4me...

So you might have guessed I'm a little impressed with this software. I have been using route4me mobile for the last 3 weeks and it was adequate, but lacked. You CANNOT upload an address it does not recognize and as I previously mentioned "geotag". This simple ability, not to mention their generous 30 day trial (not 3) and the fair pricing led me to purchase a years subscription before I even used the software live on my route. I had a question about some routing so I emailed support on a Sunday and had a response within the hour.
If you are on the fence about routing software, belive me this is the one. Don't even try anything else, unless you like giant pains in your butt or losing your hair from frustration!

Pros

First and foremost what I like the best is the pricing. I know that seems like a shallow response but I have not been able to find a comparable route planner that realizes I am only one person, not a fleet, and offers me a reasonable price for their service. Other benefits are the address matching function, it is much better than the programs I have been using. Better yet, if the program does not recognize an address in my upload lists it will proc a geotag I can move to where I want the address located. I work in a rural area and this is probably the most amazing ability I have found. Want it to be better?? It saves the name of the location in your active address book and will pull it up the next time eliminating future corrections. The fact that the computational process is all done on their servers means I can run the webservice on a very basic machine I feel safe leaving in my vehicle for this service. The mobile phone app is so simple, yet elegant in its design it boggles my mind. No heavy features to get in the way just simple functionality. The GPS tracking in real time is also quite accurate. The fact I can just push a route to my mobile from the Web service is outstanding. There are a host of other commonalities that this shares with other services like "in delivery" and "complete" functions.

Cons

OK, so I cannot ramble on about the service and not have something a little clunky about it so here it is... updating "live" delivery lists is a bit un-possible, I say un-possible because it is not impossible but the work around is a little bit of a PITA. The inability to have more than one "depot" at a time is a personally unique challenge seeing as I do an in and out run, but I just do my afternoon in reverse.... hardly the end of the world. That's the worst I have to say about it =)

Response from OptimoRoute

Hey, Mark. It's great to hear we checked so many of your boxes right off the bat. Email us at [email protected] so we can help make the "un-possible" a bit easier!

Alfredo
Overall rating
  • Industry: Environmental Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

OptimoRoute transformed out business

Reviewed on 2022-09-09

It's been a pleasure using OptimoRoute. The pricing is very fair, especially compared to some of...

It's been a pleasure using OptimoRoute. The pricing is very fair, especially compared to some of the other services out there. I'm so grateful OptimoRoute is affordable for a small business like ours. Their customer service has always been quick to reply. [SENSITIVE CONTENT], specifically, has been very friendly and helpful. They clearly know their platform very well which isn't always the case with customer service reps.

Pros

Our company maintains beehives in backyards. Prior to finding OptimoRoute, I spent hours in front of Google Maps manually planning our routes. I thought it would be impossible to find a platform that would let me add such a huge number of variables. I can tell OptimoRoute a date range that we want to go back to our hives, what days the customer prefers we be there, and where our beekeepers reside so that the routes are efficient as possible. What used to take hours now takes 15-20 minutes! Other things I love: customizable emails and texts, the driver app, custom fields.

Cons

I wish there was a calendar feature. A Google Calendar sync would be amazing. The timeline features make it difficult to see the week or day at a glance. The ETAs in the automatic texts are sometimes off by an hour or more.

Alternatives Considered

Jobber

Reasons for Choosing OptimoRoute

Square didn't offer route planning and the texts/emails it sends to customers cannot be customized at all. OptimoRoute is a game changer.

Switched From

Square Appointments

Response from OptimoRoute

Thanks so much, Alfredo! We love hearing how OptimoRoute has saved you time and made several aspects of your planning and business easier.

We pride ourselves on our customer service, so we are so glad you've had a great experience. Do continue to reach out when you need anything - whatever you need!

Eric
Overall rating
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Good Set Up/Needs Updates

Reviewed on 2020-10-22

Pretty good.

Pretty good.

Pros

I like that I'm able to move addresses Geo-Location to accommodate for alleys or driveways that are on a different street (aka, service spot is different than actual address spot). I like the functionality of the software, uploading routs etc. It's pretty simple to use!

Cons

The maps are outdated, and I almost ALWAYS have to fix the route. It marks roads that are not roads, are blocked off, or it will label a creek or wash (Arizona) as a road.

Alternatives Considered

Route4Me

Reasons for Choosing OptimoRoute

It was easier to upload and make changes to my route.

Switched From

Routific

Reasons for Switching to OptimoRoute

Route4Me is way to expensive, and it wasn't that great anyway.
Ludens
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501-1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Brandwise

Reviewed on 2022-09-12

Very pleased. Its user friendly and logical, also great to look back at history routeplanning.

Very pleased. Its user friendly and logical, also great to look back at history routeplanning.

Pros

Easy and logical product. Well thought out. Great help when first starting off. Later state of using, the help was no longer required all is going well.

Cons

We are not able to plan with multiple depots within the country. We use over 40 different depot/shugards. It would be brilliant if we could add them to the routes.

Alternatives Considered

eLogii and Microsoft Excel

Reasons for Switching to OptimoRoute

We have grown to much to keep using Excel. eLogii is a (much) cheaper alternative but they are still developing and currently cannot provide the same results and requirements that we need to conduct our business.

Response from OptimoRoute

Hi Ludens,

We're so glad OptimoRoute works well for you and was easy to incorporate in your business.

We understand the need for multiple depots. It's feedback like yours that continues to inform new development. Stay tuned and keep in touch about your routing needs! We've got great stuff coming.

JONATHAN
Overall rating
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Invaluable product

Reviewed on 2019-12-02

Routing improved and streamlined, bottom line increased, product pays for itself many times over. I...

Routing improved and streamlined, bottom line increased, product pays for itself many times over. I have tried a number of routing software applications and optimoroute is the top choice you can make. Reliable and easy to learn you will question why you ever did without it.

Pros

I need to route two different work crews all over northern Illinois, usually 150+ miles per crew per day. In the past each crew chief would use a Garmin GPS to manually route up to 15 service visits per day but since using optimoroute we have increased work time and decreased travel time plus saved 15% yearly on fuel costs per crew truck. This product pays for itself immediately and will increase your bottom line! The customer service is first rate and I always received an answer from the team at optimal the same day and enjoyed a solution within 24 hours, The program itself is user-friendly and easy to master.

Cons

Absolutely nothing, I could find no negatives using this software, dealing with the company and the people there

Response from OptimoRoute

Hello Jonathan, it's awesome that you're experiencing so many benefits of using OptimoRoute - that's what drives us! Keep an eye out for new features and upgrades coming out in the very near future...

Showing 5 reviews of 124 Read all reviews

OptimoRoute FAQs

Below are some frequently asked questions for OptimoRoute.

OptimoRoute offers the following pricing plans:

A 30-day free trial is available, then: Lite: $35.10 per driver, per month (billed annually) Pro: $44.10 per driver, per month (billed annually) Custom: contact [email protected] for more info

OptimoRoute has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

OptimoRoute supports the following languages:

English

OptimoRoute supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations OptimoRoute has

OptimoRoute offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

See all software categories found for OptimoRoute.