About OptimoRoute
OptimoRoute helps field service and delivery businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that flex to your unique needs and workflows. Use what you want. Ignore everything else. Scale-up, scale down, try new features as your business grows.
OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion. Your field team can capture relevant information seamlessly in the app, such as signatures or photos for proof of delivery or notes about service details. Customers appreciate seeing their technician or driver's status, and everyone loves that text saying the job is done.
OptimoRoute customers reduce time spent planning routes by up to 80% and cut fuel and driving expenses by 20%. Because OptimoRoute leverages genuine travel times and actual geographic distances, route plans really do meet the generated schedules. This not only inspires confidence in the accuracy of implied time and cost savings, but also that services will more than meet client or customer expectations.
OptimoRoute delivers top-notch customer service, and their team is easily reached by email or phone if you have questions or want a walkthrough of the software's features and tricks. It's easy to get started with a 30-day free trial and scalable Starter, Business, and Enterprise pricing.
Pricing starting from:
US$39.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of OptimoRoute
OptimoRoute’s logistics optimization software helps field service and delivery businesses provide stand-out service. Whether you do 10 or 1000 stops or service appointments a month, OptimoRoute’s logistics optimization software saves time, cuts costs, and frees up resources to grow your business. Over 3000 businesses across food delivery, retail and distribution, field service, waste management, and more rely on us for scalable routing and scheduling solutions.
All you need to plan your first route is a list of addresses. Upload a CSV, text, or Excel file to get started, and OptimoRoute will plan and optimize your routes in a matter of seconds.
Going a step further, OptimoRoute can factor in specific needs like custom delivery windows, assigning technicians to jobs, and desired start or endpoints. OptimoRoute customers reduce time spent planning routes by up to 80%.
No matter your unique routing challenge, logistics needs, or existing workflows, OptimoRoute makes it easy to get going. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that ensures OptimoRoute can flex to meet your needs, including:
Weekly Planning - Schedule ahead to keep your team moving.
Accurate real-time ETAs - Have confidence in your ETAs. OptimoRoute leverages genuine travel times and actual geographic distances, route plans really do meet the generated schedules.
Real-time Order Tracking - Keep customers up-to-date. Send customizable SMS messages or emails to customers informing them when a driver or technician is scheduled to arrive.
Proof of Delivery - Rest assured. With real-time delivery documentation employees can capture digital signatures, photos & notes in the Mobile App for simplified claims resolution and better customer service.
Mobile-friendly - OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion.
API Integration - Easily sync your systems with OptimoRoute. A robust, easy-to-use API allows end-to-end integration with your ERP, CRM, POS, FSM, or any other platform.
Like you, we take pride in delivering stand-out customer service. That’s why OptimoRoute offers a 30-day free trial. Take us for a spin and see if the software is a fit. Our team is easily reached by email or phone if you have questions or want a walkthrough of OptimoRoute's features and tricks.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$39.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of OptimoRoute: 48
Alternatives
Verizon Connect
Fleet Complete
RouteSavvy
WorkWave Route Manager
Reviews
Already have OptimoRoute?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Worth more than the subscription price
Reviewed on 2019-02-07
I'm doing snow removal from a set of static locations. I am completely unfamiliar with all the...
I'm doing snow removal from a set of static locations. I am completely unfamiliar with all the streets and these locations. OptimoRoute is my wingman. It reduces my overall driving time, which translates to fuel and maintenance reduction costs.
Pros
I am a recently retired computer geek. I have done a lot of work solving problems for clients. In my retirement I decided, among other things, to drive a snow plow. :)
I was handed a textual description of my route and told to get started. With my background (Computer Science degree), I realized that optimizing the route is a typical 'Traveling Salesman' problem. It is *extremely* difficult to solve.
Before my retirement, one of the many things I would do is analyze software solutions for customers. I employed the same technique to find 'delivery route optimization' packages. I looked at many and found OptimoRoute to be 'best of class.'
o I can easily import a set of 'orders' (stops in my case).
o I can pre-assign the 'orders' to drivers and do it quickly.
o Based on my knowledge of the route, I can fine-tune the optimized route.
o The Android is map-agonistic. It uses my device's default mapping tool. In my case, due to lack of coverage and no data, I use Google Maps in Offline mode.
o Once a route is created, I do not have to re-gen it, I can copy it from day to day. This way a driver can memorize the route.
o The Support staff will actually call you to help you out. I don't think this is sustainable though. ;) Yet, this is pretty amazing.
o The pricing is extremely reasonable for a small (or even large) business.
o They're smart to push the optimization (which is seriously CPU intensive) to a server. As an engineer, this is an at-scale solution.
Cons
With any complicated software, there will always be room for improvement:
o The Online Help has some outdated examples, typos and is trailing the current feature-set. I don't think it's a big deal because they make it up with the stellar Support. But it will need to be addressed.
o The Android app should be enhanced so it can work in Nougat+ split-screen mode: Google Maps in one half of the screen / Android app in the other
o The text box when opening up a Support call does not resize - yeah, a minor issue but hey, if I'm picking on this minor issue, we know the software doesn't have major problems right???
Response from OptimoRoute
Hey Pablo! Love being your wingman! We so appreciate the feedback and we're super glad to hear your transition to professional snowplow driver that much easier!
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Saves us many hours of route plotting
Reviewed on 2023-02-17
Support has been good. Being able to purchase 1 month only per year and keep all settings from...
Support has been good. Being able to purchase 1 month only per year and keep all settings from year to year is essential to the product being affordable for our usage.
Pros
We started using this product about 6 years ago to replace home grown javascript + route planning solution + manually loaded GPS's. The quick import, plotting, and route distribution saved us many hours of work to plan pickup routes for up to 6 trucks and up to 450 stops per Saturday for 3 Saturdays each January for a charity fundraiser. Tracking trucks and being able to change routes on the fly are big benefits also.
Cons
I'd like "avoid U Turns" and "avoid crossing street" to be separate routing constraints. We do a lot of side street pickups and crossing the street is no problem, but U-Turns in 16' trucks are difficult.I'd like the time per stop to be able to be seconds and tenths vs whole seconds.
Response from OptimoRoute
Hi Joe, thank you for being our customer for 6 years! We're so happy to see that you were able to replace a homegrown solution with OptimoRoute and that our support team has been good. We created OptimoRoute to help organizations like yours save on planning time and help them adjust to changes that can happen unexpectedly. We appreciate your insights into separating the routing constraints and time per stop as well.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
OptimiRoute not always optimum
Reviewed on 2020-11-17
Routes are typically longer than stated and not always optimized.
Routes are typically longer than stated and not always optimized.
Pros
The promise of the resolution of an ongoing logistics challenge .
Cons
The software regularly gives you optimized routes that go in circles rather than in a logical progression.
Moreover the estimated travel time between locations is significantly shorter on the app than the actual stated in the navigation app.
Response from OptimoRoute
Hi Francesco,
Thanks for taking the time to write a review and thanks for letting us know about your concerns and issues.
We're very sorry to hear that you've had a subpar experience using our software. We'd love it if you'd give us a chance to make it better. If you've got a minute, you can write to us at [email protected] so we can work out which solutions are best suited for your company.
Hope that helps!
- Industry: Dairy
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
In control
Reviewed on 2023-02-17
Very happy. Critical application for our business
Very happy. Critical application for our business
Pros
Customer satisfaction & Employee satisfactionOur customers are well informed about when they woll receive their purchases. They can adapt in advance. Our drivers have all customer information at their finger tips. To ensure a speedy delivery.
Cons
We are very seasonal. A lot of work around Easter en Christmas. Less during the year. During the busy times we may need 2 or 3 drivers. But we only have a license for 1. That makes it difficult to operation efficiently. We don’t want a 2nd license for just a few weeks of work.
Response from OptimoRoute
We're really glad to hear that your customers are happy with their real-time updates, and that your employees have important customer information handy so they can adapt to any changes. We work with a lot of businesses that are seasonal, and a hallmark of our product is that we have flexibility (including monthly billing and upgrades) to help businesses scale up during crunch seasons. Feel free to reach out to [email protected] if we can help you with your billing plan. Thanks, Rutger!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Perfect for Lawn Care and Snow Clearing Companies
Reviewed on 2023-02-27
Overall, I'd rate it a 4/5 stars as it does everything I need it to do, however wish it did just a...
Overall, I'd rate it a 4/5 stars as it does everything I need it to do, however wish it did just a little bit more.
Pros
Love the live tracking abilities for customers, review options for customers, etc. Allows us to give detailed instructions to staff on the task that needs to be completed.
Cons
Cost is good, however wish that we could use the system to send out emails (i.e. notices) to customers to be able to ask whether they want to opt for additional services, etc., sorta like a mail chimp, or some way to integrate into your accounting software such as other apps.
Response from OptimoRoute
Seasonality that comes with lawn care and snow removal business creates very specific software needs and we are glad to hear that we have managed to cater to them. It's also nice hearing that our features are helpful for your everyday work.
As for emails, whilst OptimoRoute does not accommodate marketing messaging, we do send email and text notification for when an order is complete. There is no character limit for email notifications and would be a perfect place to ask your customers to opt in for more services after a job is successfully completed.
That said, our engineering team works daily on making improvements and updating OptimoRoute with new features and we would love to hear your suggestions! Just send us an email at [email protected].
OptimoRoute FAQs
Below are some frequently asked questions for OptimoRoute.Q. What type of pricing plans does OptimoRoute offer?
OptimoRoute offers the following pricing plans:
- Starting from: US$39.00/month
- Pricing model: Subscription
- Free Trial: Available
A 30-day free trial is available, then: Lite: $35.10 per driver, per month (billed annually) Pro: $44.10 per driver, per month (billed annually) Custom: contact [email protected] for more info
Q. Who are the typical users of OptimoRoute?
OptimoRoute has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does OptimoRoute support?
OptimoRoute supports the following languages:
English
Q. Does OptimoRoute support mobile devices?
OptimoRoute supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does OptimoRoute integrate with?
We do not have any information about what integrations OptimoRoute has
Q. What level of support does OptimoRoute offer?
OptimoRoute offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
Related categories
See all software categories found for OptimoRoute.
- Logistics Software
- Route Planning Software
- Field Service Management Software
- Field Activity Management Software
- Food Service Distribution Software
- Food Delivery Software
- Fleet Management Software
- Service Dispatch Software
- Courier Software
- Delivery Management Software
- Transportation Dispatch Software
