---
description: Detailed reviews on OptimoRoute based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare OptimoRoute with similar products.
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title: OptimoRoute Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Logistics Software](/directory/787/logistics/software) > [OptimoRoute](/software/107281/optimoroute)

# OptimoRoute

Canonical: https://www.getapp.ca/software/107281/optimoroute

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> OptimoRoute helps field service and delivery businesses provide stand-out service. The cloud-based software plans and optimizes routes in seconds. Save time and free up resources to grow your business. Get started with a 30-day free trial and scalable Starter, Business, and Enterprise pricing.
> 
> Verdict: Rated **4.6/5** by 268 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of OptimoRoute

OptimoRoute’s logistics optimization software helps field service and delivery businesses provide stand-out service. Whether you do 10 or 1000 stops or service appointments a month, OptimoRoute’s logistics optimization software saves time, cuts costs, and frees up resources to grow your business. Over 3000 businesses across food delivery, retail and distribution, field service, waste management, and more rely on us for scalable routing and scheduling solutions.&#10;&#10;All you need to plan your first route is a list of addresses. Upload a CSV, text, or Excel file to get started, and OptimoRoute will plan and optimize your routes in a matter of seconds. &#10;&#10;Going a step further, OptimoRoute can factor in specific needs like custom delivery windows, assigning technicians to jobs, and desired start or endpoints. OptimoRoute customers reduce time spent planning routes by up to 80%. &#10;&#10;No matter your unique routing challenge, logistics needs, or existing workflows, OptimoRoute makes it easy to get going. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that ensures OptimoRoute can flex to meet your needs, including: &#10;&#10;Weekly Planning  - Schedule ahead to keep your team moving.&#10;&#10;Accurate real-time ETAs - Have confidence in your ETAs. OptimoRoute leverages genuine travel times and actual geographic distances, route plans really do meet the generated schedules. &#10;&#10;Real-time Order Tracking - Keep customers up-to-date. Send customizable SMS messages or emails to customers informing them when a driver or technician is scheduled to arrive.&#10;&#10;Proof of Delivery - Rest assured. With real-time delivery documentation employees can capture digital signatures, photos \&amp; notes in the Mobile App for simplified claims resolution and better customer service.&#10;&#10;Mobile-friendly - OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion. &#10;&#10;API Integration - Easily sync your systems with OptimoRoute. A robust, easy-to-use API allows end-to-end integration with your ERP, CRM, POS, FSM, or any other platform.&#10;&#10;Like you, we take pride in delivering stand-out customer service. That’s why OptimoRoute offers a 30-day free trial. Take us for a spin and see if the software is a fit. Our team is easily reached by email or phone if you have questions or want a walkthrough of OptimoRoute's features and tricks.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 268 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OptimoRoute
- **Location**: Palo Alto, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$35.10
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: A 30-day free trial is available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Croatian, English, French, German, Russian, Spanish, Thai
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- 3PL Management
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Automated Scheduling
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- CRM Software
- Calendar Management
- Communication Management
- Customer History
- Customer Management
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Data Import/Export
- Delivery Tracking

## Integrations (6 total)

- Dynamics 365
- NetSuite
- Oracle Fusion Cloud ERP
- Salesforce Platform
- Shopify
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Logistics Software](https://www.getapp.ca/directory/787/logistics/software)

## Related Categories

- [Logistics Software](https://www.getapp.ca/directory/787/logistics/software)
- [Route Planning Software](https://www.getapp.ca/directory/1363/route-planning/software)
- [Field Service Management Software](https://www.getapp.ca/directory/255/field-service-management/software)
- [Food Service Distribution Software](https://www.getapp.ca/directory/191/food-service-distribution/software)
- [Food Delivery Software](https://www.getapp.ca/directory/909/food-delivery/software)

## Alternatives

1. [Elite EXTRA](https://www.getapp.ca/software/120399/elite-extra) — 4.7/5 (388 reviews)
2. [Jobber](https://www.getapp.ca/software/90723/jobber) — 4.6/5 (1487 reviews)
3. [Spoke Dispatch](https://www.getapp.ca/software/2038559/Spoke) — 4.8/5 (105 reviews)
4. [Samsara](https://www.getapp.ca/software/116079/samsara-for-fleets-0-00-6-23) — 4.5/5 (1034 reviews)
5. [Driv.in](https://www.getapp.ca/software/2057257/driv-in) — 4.7/5 (150 reviews)

## Reviews

### "Positive but needs improvement" — 4.0/5

> **Steven** | *October 31, 2020* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10
> 
> **Pros**: Very easy to deploy and use.&#10;Simple integration into existing hardware.
> 
> **Cons**: The mapping that Optimoroute uses is different to google maps therefore produces different travel times.&#10;No option to avoid tolls for routing. Believe it would be better to have the routing tool imbedded in the app. Also some reporting could be looked at as it does not appear to be correct. Also if hardware is attached to a vehicle the driver cannot sign on and off, and you can only track the truck not the individual.
> 
> Really good on a basic level, routes are effective and reporting is adequate however requires a separate maintenance management tool so doesn't resolve some issues that could easily be managed in the app with some accounting integration.&#10;Recommended for small business who are just looking for a route optimisation tool.

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### "2nd Wave Waste Services (Owner)" — 5.0/5

> **Monte** | *April 18, 2026* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: reliable routing system that is easy to add/ remove stops&#10;... and is easy to 'replicate' regular stops week after week. &#10;&#10; The GPS searchable history has also proven invaluable to answer customer's inquiries
> 
> **Cons**: 1) I would like to have the "driver's notes" appear at the TOP of the info on the driver's tablet - for the driver to see readily&#10;...rather than the "customer's email/ID"  and "duration" &#10;&#10;2)  the APP on the tablet closes every time it "navigates" via google maps and has to be re-opened every single time.  :(
> 
> This program is why I bought the company.&#10;   interfaces well with Google maps for directions. The pin can be adjusted to precise location (ie Back Alley instead of front street (default for Google maps),&#10;   It is easy to re-arrange the route as necessary

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### "Optimoroute is better than most" — 3.0/5

> **Bobby** | *December 12, 2024* | Defense & Space | Recommendation rating: 6.0/10
> 
> **Pros**: Ability import xls lists of deliveries for easy adds.
> 
> **Cons**: No way to use admin functions via app. Non-use or realtime routing or traffic on PC version.
> 
> A mixed bag. Much room for improvement, but a useful app.

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### "Fantastic Software" — 5.0/5

> **Russell** | *July 27, 2026* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: I love how visual everything is. I am a very visual person and like to be able to see places of which have been plotted on the map etc. The real time tracking is fantastic and the ease to change things around makes my job that little bit easire.
> 
> **Cons**: I honestly have yet to find any cons with this software. Everything from integrating with our software to being able to upload CSV's helps us.
> 
> fantastic. i have never had to contact OptimoRoute as I completely understand it and its functional :)

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### "Simple, efficient and user-friendly\!" — 5.0/5

> **Sean** | *May 17, 2026* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: User friendly ease of use, clever planning and simplifies any route planning. Simply to adjust plans by altering timeslots and delivery priorities.
> 
> **Cons**: The truck specific navigation still requires some work regarding the directions it provides drivers while en-route, specifically the lane selection when exiting freeway offramps with multiple lane options. Otherwise the program itself is great, I've been using it for 4 years and have never once thought to change.
> 
> Simple and efficient, using this software has improved not only our delivery efficiency, but my personal knowledge of route planning as I can see the patterns and sensibilities it follows with every route plan. We're getting more on the truck than ever before and delivering with clear proof and statistics that are easily reviewed.

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## Links

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| Locale | URL |
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| de-AT | <https://www.getapp.at/software/107281/optimoroute> |
| en | <https://www.getapp.com/transportation-logistics-software/a/optimoroute/> |
| en-AE | <https://www.getapp.ae/software/107281/optimoroute> |
| en-AU | <https://www.getapp.com.au/software/107281/optimoroute> |
| en-CA | <https://www.getapp.ca/software/107281/optimoroute> |
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| fr | <https://www.getapp.fr/software/107281/optimoroute> |
| fr-BE | <https://fr.getapp.be/software/107281/optimoroute> |
| fr-CA | <https://fr.getapp.ca/software/107281/optimoroute> |
| nl | <https://www.getapp.nl/software/107281/optimoroute> |
| nl-BE | <https://www.getapp.be/software/107281/optimoroute> |

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