OptimoRoute
About OptimoRoute
OptimoRoute helps field service and delivery businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that flex to your unique needs and workflows. Use what you want. Ignore everything else. Scale-up, scale down, try new features as your business grows.
OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion. Your field team can capture relevant information seamlessly in the app, such as signatures or photos for proof of delivery or notes about service details. Customers appreciate seeing their technician or driver's status, and everyone loves that text saying the job is done.
OptimoRoute customers reduce time spent planning routes by up to 80% and cut fuel and driving expenses by 20%. Because OptimoRoute leverages genuine travel times and actual geographic distances, route plans really do meet the generated schedules. This not only inspires confidence in the accuracy of implied time and cost savings, but also that services will more than meet client or customer expectations.
OptimoRoute delivers top-notch customer service, and their team is easily reached by email or phone if you have questions or want a walkthrough of the software's features and tricks. It's easy to get started with a 30-day free trial and scalable Starter, Business, and Enterprise pricing.
Key benefits of OptimoRoute
OptimoRoute’s logistics optimization software helps field service and delivery businesses provide stand-out service. Whether you do 10 or 1000 stops or service appointments a month, OptimoRoute’s logistics optimization software saves time, cuts costs, and frees up resources to grow your business. Over 3000 businesses across food delivery, retail and distribution, field service, waste management, and more rely on us for scalable routing and scheduling solutions.
All you need to plan your first route is a list of addresses. Upload a CSV, text, or Excel file to get started, and OptimoRoute will plan and optimize your routes in a matter of seconds.
Going a step further, OptimoRoute can factor in specific needs like custom delivery windows, assigning technicians to jobs, and desired start or endpoints. OptimoRoute customers reduce time spent planning routes by up to 80%.
No matter your unique routing challenge, logistics needs, or existing workflows, OptimoRoute makes it easy to get going. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that ensures OptimoRoute can flex to meet your needs, including:
Weekly Planning - Schedule ahead to keep your team moving.
Accurate real-time ETAs - Have confidence in your ETAs. OptimoRoute leverages genuine travel times and actual geographic distances, route plans really do meet the generated schedules.
Real-time Order Tracking - Keep customers up-to-date. Send customizable SMS messages or emails to customers informing them when a driver or technician is scheduled to arrive.
Proof of Delivery - Rest assured. With real-time delivery documentation employees can capture digital signatures, photos & notes in the Mobile App for simplified claims resolution and better customer service.
Mobile-friendly - OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion.
API Integration - Easily sync your systems with OptimoRoute. A robust, easy-to-use API allows end-to-end integration with your ERP, CRM, POS, FSM, or any other platform.
Like you, we take pride in delivering stand-out customer service. That’s why OptimoRoute offers a 30-day free trial. Take us for a spin and see if the software is a fit. Our team is easily reached by email or phone if you have questions or want a walkthrough of OptimoRoute's features and tricks.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
This has saved time and made my dirvers more efficient; so glad we found and implemented...
Reviewed on 2023-02-17
Pros
Optimorout makes it extremely easy of creating the weekly routes.
Cons
I would like to see at least two more custom fields (preferable four).
Response from OptimoRoute
Thank you for sharing your feedback, Shawn! A lot of our customers use weekly planning to save time and be more efficient. We have shared your request for more custom fields with our product team. We appreciate having you as a customer.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Management dietitian
Reviewed on 2024-10-25
OptimoRoute is a great program. I has saved me so much time when creating our delivery routes for...
OptimoRoute is a great program. I has saved me so much time when creating our delivery routes for our food-prep company. I was spending hours creating routes before finding optimoRoute. After learning the basics I could create route for several of our location fast. We recently moved to shipping in a couple of our locations so we don't utilize it as much as we previously did but continue to use it in our in-person delivery location. It is such a wonderful tool to make our routes simple.
Pros
I like how fast and easy it is to use. You upload your customer addresses and routes are created within minutes.
Cons
New addresses can leave you to the wrong house or areas.
Alternatives Considered
EventbriteReasons for Switching to OptimoRoute
Cost, and tools meet the needs of what our company needs.Response from OptimoRoute
Thank you for your review! We're thrilled to hear how much time OptimoRoute has saved you in planning delivery routes for your food-prep company.
It’s wonderful to know that you found the platform fast and easy to use, especially for managing multiple locations.
We’re also glad OptimoRoute's features have matched your needs, helping you streamline your in-person deliveries.
We appreciate your feedback about address accuracy and will continue working to improve this aspect for an even smoother experience.
Thank you for choosing OptimoRoute—we’re honored to be part of your delivery success!
- Industry: Facilities Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
OptimoRoute is a great product
Reviewed on 2025-02-26
Very happy with it. Great customer service and easy to use.
Very happy with it. Great customer service and easy to use.
Pros
Easy to use and makes scheduling very efficient.
Cons
I've had a couple of random issues with the address being off slightly but I was able to correct that.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Good Set Up/Needs Updates
Reviewed on 2020-10-22
Pretty good.
Pretty good.
Pros
I like that I'm able to move addresses Geo-Location to accommodate for alleys or driveways that are on a different street (aka, service spot is different than actual address spot). I like the functionality of the software, uploading routs etc. It's pretty simple to use!
Cons
The maps are outdated, and I almost ALWAYS have to fix the route. It marks roads that are not roads, are blocked off, or it will label a creek or wash (Arizona) as a road.
Alternatives Considered
Route4MeReasons for Choosing OptimoRoute
It was easier to upload and make changes to my route.Switched From
RoutificReasons for Switching to OptimoRoute
Route4Me is way to expensive, and it wasn't that great anyway.- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent software
Reviewed on 2024-12-12
Excellent experience. Will continue using for years!
Excellent experience. Will continue using for years!
Pros
Saves time, simple, easy to use, driver and manager trained effortlessly, integrates with our back end
Cons
Cost because the subscription is in USD and we are a small social organisation based in India
Response from OptimoRoute
Thank you for your review! We’re thrilled to hear that OptimoRoute has saved you time and been easy to use, with seamless training and integration with your back end. We understand that the USD subscription can be a challenge for smaller organizations, and we appreciate your feedback. Thank you for choosing OptimoRoute to simplify your operations—we’re honored to support your work and look forward to continuing to serve you for years to come!
OptimoRoute FAQs
Below are some frequently asked questions for OptimoRoute.Q. What type of pricing plans does OptimoRoute offer?
OptimoRoute offers the following pricing plans:
- Starting from: US$35.10/month
- Pricing model: Subscription
- Free Trial: Available
A 30-day free trial is available.
Q. Who are the typical users of OptimoRoute?
OptimoRoute has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does OptimoRoute support?
OptimoRoute supports the following languages:
Croatian, English, French, Russian, Spanish, Thai
Q. Does OptimoRoute support mobile devices?
OptimoRoute supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does OptimoRoute integrate with?
OptimoRoute integrates with the following applications:
Dynamics 365, NetSuite, Oracle Fusion Cloud ERP, Salesforce Platform, Shopify, Zapier
Q. What level of support does OptimoRoute offer?
OptimoRoute offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for OptimoRoute.
Logistics Software
