---
description: Detailed reviews on Salesforce Platform based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Salesforce Platform with similar products.
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title: Salesforce Platform Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Mobility Software](/directory/290/mobile/software) > [Salesforce Platform](/software/91487/app-cloud)

# Salesforce Platform

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> Salesforce App Cloud is a platform for developing enterprise \&amp; customer-facing apps to store data, connect to any system, automate processes, and create reports. App Cloud is a single, unified ecosystem of tools and services including Force, Heroku Enterprise, and Lightning.
> 
> Verdict: Rated **4.4/5** by 407 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Salesforce Platform

Full PaaS (no hardware or underlying systems to manage)&#10;Visual Development (Page Builder, Community Builder, App Builder, Process Builder, \&amp; Data Schema Builder) &#10;Programmatic Development (Support for all Modern Languages, Team Administration, Access Controls, Logging)&#10;Mobile Services (SDK, Push Notifications, Geolocation, Offline)&#10;Integration (APIs, SOAP, REST, Point-and-Click Tools)

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 407 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Salesforce
- **Location**: San Francisco, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, French, German, Italian, Spanish, Swedish
- **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Israel, Italy, Japan, Netherlands, Norway, Portugal, Saudi Arabia, South Africa, Spain and 5 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Business Process Automation
- CRM Software
- Code Development
- Code Editing
- Collaboration Tools
- Compatibility Testing
- Configurable Workflow
- Customizable Fields
- Dashboard Software
- Data Management Software
- Data Modeling
- Data Security
- Database Support
- Debugging
- Deployment Management

## Integrations (10 total)

- Google Cloud
- Marketo Sales Connect
- Microsoft Outlook
- Microsoft Power BI
- Salesforce Einstein
- ServiceNow
- Shopify
- Slack
- Tableau
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Mobility Software](https://www.getapp.ca/directory/290/mobile/software)

## Related Categories

- [Mobility Software](https://www.getapp.ca/directory/290/mobile/software)
- [Platform as a Service (PaaS) Software](https://www.getapp.ca/directory/352/platform-as-a-service-paas/software)
- [Workflow Management Software](https://www.getapp.ca/directory/566/business-workflow/software)
- [Middleware Software](https://www.getapp.ca/directory/641/middleware/software)
- [App Building Software](https://www.getapp.ca/directory/653/application-builder/software)

## Alternatives

1. [monday AI Work Platform](https://www.getapp.ca/software/91734/monday-com) — 4.6/5 (6121 reviews)
2. [Jira](https://www.getapp.ca/software/9953/jira) — 4.4/5 (15495 reviews)
3. [Zapier](https://www.getapp.ca/software/100222/zapier) — 4.7/5 (3082 reviews)
4. [Asana](https://www.getapp.ca/software/90584/asana-pm) — 4.5/5 (13740 reviews)
5. [TaxDome](https://www.getapp.ca/software/2035759/taxdome) — 4.7/5 (3626 reviews)

## Reviews

### "Salesforce Platform Super powerful for customer relationship, customizable, system workflows, dashboards and automations for organization." — 5.0/5

> **Dionne Joy** | *December 27, 2025* | Higher Education Software | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Salesforce Platform, great ability to bring everything together in one place. Love the task managing, customer support and provides value for money. Its biggest strength is customization, code updates, development and code management. You can tailor almost every part of the system — workflows, dashboards, automations, and even entire apps, without needing deep technical skills. and provides great security.
> 
> **Cons**: What I liked Least about Salesforce Platform is it can be a little complex and require lots of learning for users.  Salesforce Platform is powerful, but that power comes with complexity. The interface can feel overwhelming at first, especially for new users. There’s also a steep learning curve and mastering the platform often requires training or certification. Another drawback is cost.
> 
> My overall experience with Salesforce Platform has been very positive. It’s a robust, flexible system that can transform how teams manage customer relationships, automate processes, and analyze data. Once you get past the initial learning curve, it becomes an incredibly valuable tool that supports efficiency and growth

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### "An efficient and effective platform all should use\!" — 5.0/5

> **Verified Reviewer** | *March 18, 2026* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: Salesforce is awesome. I’ve been using it for the past three years now after getting into it with my Dad who is a Master Solutions Engineer in the public sector for them. He taught me all I know and I’ve been able to apply what I learned while getting my Administrator certification in many ways. My company is looking for a new CRM and I’m highly recommending Salesforce and their awesome automation.
> 
> **Cons**: The ease of use is amazing. I’ve worked with other similar platforms and nothing comes close to how intuitive Salesforce has been.
> 
> I’d give my overall experience a very high rating. Everything I have learned has been helpful in some way in my life and show me a new way of thinking about how I conduct business.

-----

### "Invest a lot, get a lot" — 3.0/5

> **Yahya** | *November 17, 2025* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: Established solution with security, customer support channels and near unlimited versatility for customizing features and development flows.
> 
> **Cons**: Value depends as features add up, code updates could be more seamless and rely on custom solutions with limitations out of the box.
> 
> Overall, the out of box experience is pretty simple and it has a great ability to scale to meet needs and exceed project management expectations. This comes with a high-learning curve and investment into the platform over the ability and ease to transfer to other platforms

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### "Salesforce for Sales - B2B Software" — 4.0/5

> **Marissa** | *November 21, 2025* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Once you get used to the platform, it is very easy to navigate. I benefit most from the ability to edit and track my sales pipeline (with great visual charts), create and track tasks to better structure my day, and it has great integrations with other systems I use.
> 
> **Cons**: Each Salesforce instance can be drastically difference. For example, my company went through an acquisition a few years ago. To this day, we are still using separate Salesforce instances and it can be challenging to navigate.
> 
> I've been using Salesforce for years and overall am very satisfied with the functionality of it. Safely stores all the data I need for my position and helps me better navigate my day to day tasks.

-----

### "Best CRM out there. A must have for any SME." — 5.0/5

> **Joe** | *March 31, 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Salesforce is an integral part of our business. Its exceptionally robust in its functionalities and holds our entire database which is used by multiple parts of the business from Sales to Marketing to Implementation.
> 
> **Cons**: Not a huge fan of the interface on the lightning experience but that's more of a personal preference - I prefer classic\! Apart from that cannot fault it.
> 
> Best CRM out there by my standards. It can do as little or as much as you need it to. The value for money is there, highly secure and you can create reports, manage leads, customers, hold 10,000's of data sets. We would be lost without it.

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