About ARI
ARI is a cloud-based auto repair software solution designed to help independent mechanics, mobile technicians, car dealers, and shops manage vehicle inspections, spare part inventories, client communications, VIN decoding and license plate recognition. Repair businesses can list services in an online booking directory, receive requests from clients, and approve/deny appointments from within the application.
With a range of modules for accounting, a built-in spare parts database, client relationship management, invoicing, estimation, car diagnostics, and more, ARI streamlines the entire repairing lifecycle for businesses. It lets mechanical shops diagnose a vehicle using customizable inspection checklists, detect damage to create job cards, assign work to mobile technicians, order spare parts, raise invoices on services, and send automated reminders to clients. Additionally, professionals can maintain and store details about new and recurring customers such as addresses, payment modes, GPS coordinates, and past visits in a centralized repository.
ARI provides custom invoicing templates along with a preview functionality, which businesses can utilize to add brand logos, colors, fonts, and signatures and rewrite parts of forms specific to service requirements. It also comes with eSignature capabilities, which allow businesses to receive customer signatures on mobile devices before sending final invoices via emails.
Pricing starting from:
US$19.99/month
- Free Version
- Free Trial
- Subscription
Key benefits of ARI
• Vehicle Diagnose & Maintenance: from VIN decoder and license plate reader to car service history reports and upcoming maintenance.
• Unlimited Inputs: With ARI Pro, users can create unlimited invoices, estimates, spare parts, and services, with no restriction on the number of items created.
• Automatic Service Reminders: ARI will send automatic service reminders to clients via email so that businesses know that their clients will never miss a service.
• Online Appointments: ARI comes with a built-in online appointment directory. Clients can find shops there and then book a service online.
• Inspection Reports: ARI offers the possibility to create custom vehicle inspection reports.
• Custom Invoice Templates: Customize invoices to create unique and branded documents.
• Advance Estimating & Reports: Benefit from the possibility to set up multiple taxes, vendors, technicians, etc.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Brazil, Canada, China, Germany , United Kingdom, India, Japan, Mexico, United States and 5 others
Supported Languages
English
Pricing starting from:
US$19.99/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of ARI: 29
Alternatives
Shopmonkey
Tekmetric
Shop Boss
Mitchell RepairCenter
Reviews
Already have ARI?
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Write a Review!- Industry: Telecommunications
- Company size: 51-200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Worth the money
Reviewed on 2020-03-18
Easy to access customer service and easy to use features make this a great experience.
Easy to access customer service and easy to use features make this a great experience.
Pros
It's easy for us to train and use. It was worth every penny spent to upgrade to this software. There are advanced features that we couldn't get with any other similar programs.
Cons
So far I haven't found any real issues that are a problem.
Response from uMob
Thank you very much for your feedback. We definitely appreciate it!
- Industry: Automotive
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Overall working well
Reviewed on 2020-08-11
Overall, we continue to be impressed with ARI. I am sure there are functions that we are not even...
Overall, we continue to be impressed with ARI. I am sure there are functions that we are not even using yet. Each day we learn how to maximize the system for our needs. If you have a question, the company is very quick to respond and they provide clear and concise instructions for what you are asking. Data entry is very easy and quick for adding a new customer, then adding associated vehicles as well as transition from an estimate to a job card to an invoice. Invoices email clean so long as you use the app. Avoid the desktop for this. We have several large fleets and we find the information is easy to access to multiple vehicles. You are able to quickly locate prior work as well as inspection reports. We do believe that it would be more efficient if inspections were not separate and could be associated with the vehicle under the customer somehow versus through another icon in the app but it is working as is also. We have not used the diagnostics portion yet because we work on most heavy truck but looking forward to how this may improve diagnostics for light vehicles.
Pros
Because we are a mobile vehicle repair business, we love the functionality of ARI. Job cards can be created while a tech is en route and the tech will have access to the job card before arrival to a job. The tech can then update the job card as necessary. This is a very intuitive and fluid process. We rolled ARI out on cell phones and it is working excellent!
Cons
We are still learning how to utilize the reports functions so that we are not feeling like we have to keep track of revenue, expenses, and taxes elsewhere. There are several reports however there is no single report that will give you all of this at a glance. You are able to export each report which is helpful!
Reasons for Switching to ARI
We were impressed while demoing the product. User friendly, easy to learn, intuitive to use, and functional.Response from uMob
Thank you for your feedback.
We're happy to let you know that you can now attach Inspections to JobCards, just as you've recommended.
Working on better reporting!
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
Please fix
Reviewed on 2020-03-18
Decent
Decent
Pros
Estimating and invoices along with profit calc
Cons
Buggy, certain makes and models not available...cant text or send estimates or invoices from desktop. Manually have to enter almost everything
Response from uMob
Hello, Jacob
We are pleased to inform you that you can now send emails from the desktop version. As for unavailable makes and models, we've updated our database recently.
Please update the app to the latest version and let us know if everything works!
- Industry: Automotive
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great software for the price.
Reviewed on 2022-06-15
Great experience, hoping to soon integrate CAR FAX so i can start reporting to them. I truly love...
Great experience, hoping to soon integrate CAR FAX so i can start reporting to them. I truly love this product, has saved me a ton of time.
Pros
The ease of use of this software to make a RO, estimate, and invoice is great. The appointment set up and website is also great and my customers love it. I also like all the integration features as well as electronic invoicing and estimates that can be approved by customer through their phones. It is a great management program for the price.
Cons
The only thing I feel should be added is for the technician to be able to add to the 3 Cs "CAUSE and CORRECTION". I have to manually edit the RO in order to add the tech notes from the notes into the Cause and then the Correction. Would be nice for the technician to be able to type this in on his own rather than me making the adjustments.
Alternatives Considered
TekmetricReasons for Switching to ARI
Price to feature comparison was better.- Industry: Automotive
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
ARI has saved the day
Reviewed on 2020-03-12
Pros
I just love this features on this program very easy to use very informative to the customer and very professional format
Cons
The only thing I would like to see what this program is being able to change a estimate into a job iog
Alternatives Considered
ShopmonkeyReasons for Switching to ARI
The reason I choose a r i is the price the ease of using the software the overall look of my estimates and invoices are very impressive to the customer the fact they can pay with PayPal has helped to increase my business incomeResponse from uMob
Thank you for your review. Actually, there is a way to change an invoice into a JobCard; all you need to do is open up the respective invoice, go to More Options, and select "Change Invoice into JobCard". Save!
ARI FAQs
Below are some frequently asked questions for ARI.Q. What type of pricing plans does ARI offer?
ARI offers the following pricing plans:
- Starting from: US$19.99/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
ARI is offered across three pricing plans, outlined below. A free trial of the product is also available. -Free Trial -Monthly: $19.99/month -Yearly: $99.99/year -Pay Once: $350 one time
Q. Who are the typical users of ARI?
ARI has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does ARI support?
ARI supports the following languages:
English
Q. Does ARI support mobile devices?
ARI supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ARI integrate with?
ARI integrates with the following applications:
PayPal, QuickBooks Online Advanced, Stripe
Q. What level of support does ARI offer?
ARI offers the following support options:
Email/Help Desk, Chat
Related categories
See all software categories found for ARI.
