ARI
About ARI
ARI is a cloud-based auto repair software solution designed to help independent mechanics, mobile technicians, car dealers, and shops manage vehicle inspections, spare part inventories, client communications, VIN decoding and license plate recognition. Repair businesses can list services in an online booking directory, receive requests from clients, and approve/deny appointments from within the application.
With a range of modules for accounting, a built-in spare parts database, client relationship management, invoicing, estimation, car diagnostics, and more, ARI streamlines the entire repairing lifecycle for businesses. It lets mechanical shops diagnose a vehicle using customizable inspection checklists, detect damage to create job cards, assign work to mobile technicians, order spare parts, raise invoices on services, and send automated reminders to clients. Additionally, professionals can maintain and store details about new and recurring customers such as addresses, payment modes, GPS coordinates, and past visits in a centralized repository.
ARI provides custom invoicing templates along with a preview functionality, which businesses can utilize to add brand logos, colors, fonts, and signatures and rewrite parts of forms specific to service requirements. It also comes with eSignature capabilities, which allow businesses to receive customer signatures on mobile devices before sending final invoices via emails.
Key benefits of ARI
• Vehicle Diagnose & Maintenance: from VIN decoder and license plate reader to car service history reports and upcoming maintenance.
• Unlimited Inputs: With ARI Pro, users can create unlimited invoices, estimates, spare parts, and services, with no restriction on the number of items created.
• Automatic Service Reminders: ARI will send automatic service reminders to clients via email so that businesses know that their clients will never miss a service.
• Online Appointments: ARI comes with a built-in online appointment directory. Clients can find shops there and then book a service online.
• Inspection Reports: ARI offers the possibility to create custom vehicle inspection reports.
• Custom Invoice Templates: Customize invoices to create unique and branded documents.
• Advance Estimating & Reports: Benefit from the possibility to set up multiple taxes, vendors, technicians, etc.
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- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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- Likelihood to recommend 10.0 /10
Best bang for your buck that's out there
Reviewed on 2024-06-15
I'm a huge fan and expect to use it for years to come. It scales so well.
I'm a huge fan and expect to use it for years to come. It scales so well.
Pros
Easy to use while being extremely powerful.
Cons
That I can't use appointment scheduling without allowing customers to schedule themselves.
Reasons for Choosing ARI
Lack of necessary customization combined with a streamlined user experience with ARISwitched From
Zoho CRMReasons for Switching to ARI
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 1+ year
-
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- Likelihood to recommend 10.0 /10
ARI is smooth
Reviewed on 2025-04-09
Awsome. And again the bow is requested that I have more caricatures
Awsome. And again the bow is requested that I have more caricatures
Pros
Ease of use and works for a single and scalable to larger businesses
Cons
I have not foud a con yet. Now the box is requiring me to type more.
Alternatives Considered
ShopmonkeyReasons for Switching to ARI
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
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- Likelihood to recommend 3.0 /10
Jesses ideas and thoughts
Reviewed on 2024-12-24
It’s been very good when everything works correctly I would love to see more info on a broader...
It’s been very good when everything works correctly I would love to see more info on a broader variety or vehicles including old school cars and semi truck/heavy duty trucks
Pros
The systems really easy to work with on most vehicles I work on
Cons
My labor guides bug out after each payment and not all cars I work on are in system
- Industry: Automotive
- Company size: Self Employed
- Used Weekly for 2+ years
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- Likelihood to recommend 10.0 /10
Jimmy’s Automotive Irving Texas!
Reviewed on 2025-04-12
I’ts been great! I’ve been using it for a good while.
I’ts been great! I’ve been using it for a good while.
Pros
Has made invoice much easier.
My clients can go in and sign, pay, on their phone.
Cons
That it doesn't have somewhat of a guide for repair times. Unless you have a mitchell pro account.
Reasons for Switching to ARI
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
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- Likelihood to recommend 10.0 /10
Best Repair Software
Reviewed on 2025-09-17
Overall experience is great. Ari works fantastic with what we do and every app on there is key to...
Overall experience is great. Ari works fantastic with what we do and every app on there is key to make us succeed
Pros
Everything about Ari is great. Starting with my name also being Ari lol. Their system is designed specifically for what we need for our mobile mechanic business
Cons
I wish they would have a little but more of like text messages options to let customers know we are on the way. We are mobile so a text message option to customers to let them know we are on the way would be a beautiful feature
ARI FAQs
Below are some frequently asked questions for ARI.Q. What type of pricing plans does ARI offer?
ARI offers the following pricing plans:
- Starting from: US$39.99/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
ARI Pricing Overview ARI is designed to be a powerful yet affordable auto repair shop management platform, with pricing that is transparent, predictable, and accessible to shops of all sizes — from independent mechanics to multi-location operations. Unlike many competitors in the auto repair software space, ARI does not lock users into expensive long-term contracts, hidden fees, or paywalled core features. Our goal is simple: provide modern, full-featured shop management software at a price that makes sense for real-world repair businesses. Simple, Subscription-Based Pricing ARI is offered as a flat monthly subscription, starting at a highly competitive rate compared to other industry solutions. The subscription includes access to the core platform and the majority of features that shops need to run their daily operations efficiently. There are: No setup fees No onboarding fees No long-term contracts No surprise add-ons required to use essential features Shops can upgrade, downgrade, or cancel their subscription at any time. What’s Included Even at its base price, ARI includes features that many competitors either charge extra for or reserve for higher tiers, such as: Estimates, invoices, and inspections Digital vehicle inspections (DVI) Customer and vehicle management Inventory and parts tracking Labor guides (including free labor data) Reports and business insights Online invoices and customer portals Cloud access from any device This approach allows repair shops to get full operational value without being forced into higher-priced plans just to access everyday tools. Optional Add-Ons (Only If You Need Them) For shops that want to expand functionality, ARI offers optional add-ons (such as payment processing, SMS messaging, or advanced integrations). These are clearly priced and completely optional, allowing businesses to pay only for what they actually use. There are no mandatory bundles or forced upgrades. Why ARI Is More Cost-Effective Compared to many legacy auto repair software providers, ARI typically costs significantly less per month while offering: More modern cloud-based infrastructure Faster feature updates Broader access to tools at lower tiers Better scalability as a shop grows Many competitors charge higher monthly fees, require contracts, or split essential features across multiple paid modules. ARI’s pricing model is intentionally built to remove those barriers, making advanced shop software affordable even for small or newly opened businesses. Built for Growth ARI’s pricing is designed to grow with the shop. Whether a business has one technician or multiple locations, the platform remains cost-efficient without sudden pricing jumps. This makes ARI especially attractive for long-term use, where total cost of ownership matters.
Q. Who are the typical users of ARI?
ARI has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ARI support?
ARI supports the following languages:
Arabic, Chinese, English, German, Spanish
Q. Does ARI support mobile devices?
ARI supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ARI integrate with?
ARI integrates with the following applications:
360 Payments, PartsTech, PayPal, ProDemand, QuickBooks Desktop, QuickBooks Online, QuickBooks Online Advanced, Square Banking, Stripe
Q. What level of support does ARI offer?
ARI offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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