NAPA TRACS
NAPA TRACS
About NAPA TRACS
Napa Tracs is designed for automotive repair shops. The software helps with everything from estimating and invoicing to marketing and accounting tasks. The software provides a suite of features that meet the needs of users and can accommodate companies of all sizes. It also offers profitability analytics for real-time business insights, enabling data-driven decisions to optimize operations and drive growth.
It assists with estimating and invoicing, providing real-time pricing access across vendors to streamline customer experience and improve efficiency. It helps users generate estimates and invoices using real-time data, which is then stored in a secure database on the Napa Tracs website.
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258 Reviews
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- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
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- Ease of Use
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- Likelihood to recommend 7.0 /10
My opinion
Reviewed on 2019-10-28
Pros
Napa has always been a very strong and wise franchise corporation there Auto part stores are worldwide easy to find what you need
Cons
I cannot find anything at all that is wrong with this page
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 2+ years
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- Likelihood to recommend 8.0 /10
Good product.
Reviewed on 2022-06-01
Pros
Easy to use and easy to make estimates. Easy to look up NAPA pricing.
Cons
I wish there was a way to add in additional owner info, like with a married couple, who wish I would call the one or the other at certain times. If there was a spot for two owners and a way to differentiate the phone numbers for each that would be very helpful.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 3.0 /10
Tracs is OK not Great
Reviewed on 2022-05-27
It does basic functions well. Advanced features are difficult to find and hard to implement. I...
It does basic functions well. Advanced features are difficult to find and hard to implement. I honestly believe the program could do just about anything you wanted to, but you would never find out because it's not user friendly. So, we just use it for invoicing and recordkeeping
Pros
It does what it NEEDS to do for us. Generates invoices and tracks customer history. That's why we have it, that's what it does
Cons
I know the system has many features we do access. This program is "report generating machine"!!! However, I don't want or need 98% of them. And initial training will NEVER cover all the features Tracs has. One must learn by trial and error (with a lot of error sometimes)
- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 5.0 /10
Jim TRACS Review
Reviewed on 2022-06-07
It is ok
It is ok
Pros
We use the Work Orders, Invoices, Purchase Orders
Cons
Finding a part used with a customer by description would be nice
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
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- Likelihood to recommend 7.0 /10
My thoughts on NAPA Tracs
Reviewed on 2022-06-03
Pros
I really like vin decoder to save me from typing vin in manually
Cons
Repair info for older vehicles is not supported
NAPA TRACS FAQs
Below are some frequently asked questions for NAPA TRACS.Q. What type of pricing plans does NAPA TRACS offer?
NAPA TRACS offers the following pricing plans:
- Starting from: US$109.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Unlimited Estimates and Invoices Electronic Parts Ordering Parts Tech Integrated Ordering Mitchell 1 Flat Rate Labor Guide Calendars and Appointments Canned Jobs and Sub Estimates Inventory Management Vin Scanning Reporting M1 ProDemand Repair Information Integrated Time Clock Mitchell 1 Flat Rate Labor Guide Integrated Email System Integrated Marketing via email Cash Drawer Advanced Reporting Technician Productivity Fluid Capacities, Service Bulletins, Specs Free Learning Management System Unlimited Users Unlimited 2-way text messaging TRACSFlow And More!
Q. Who are the typical users of NAPA TRACS?
NAPA TRACS has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does NAPA TRACS support?
NAPA TRACS supports the following languages:
English, Spanish
Q. Does NAPA TRACS support mobile devices?
NAPA TRACS supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does NAPA TRACS integrate with?
NAPA TRACS integrates with the following applications:
360 Payments, AutoServe1, AutoVitals, Back Office Suite, OEC, PartsTech, ProDemand, QuickBooks Desktop, QuickBooks Online, RepairLink, TireConnect
Q. What level of support does NAPA TRACS offer?
NAPA TRACS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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