Zoiper
About Zoiper
Zoiper is a cross-platform VoIP softphone dialer solution that supports voice and video calling along with instant messaging functionality. Available for Windows, Mac and Linux, Zoiper also offers native companion apps for iOS, Android and Windows Phone, giving users the ability to conduct VoIP calls through multiple PBX (Private Branch Exchange) networks and SIP (Session Initiation Protocol) or IAX (Inter-Asterisk eXchange) providers. Voice, text or video communications are secured using TLS, SRTP and ZRTP encryption protocols, while contacts are automatically found from a variety of popular address books and arranged into searchable contact lists. Call center functionality then goes on to include features such as auto-answer, call transfer, recording, provisioning and also click-2-dial CRM integration. Zoiper also boasts the ability to call direct from within email clients or web browsers with a number of plugins and extensions across Outlook, Thunderbird, Internet Explorer, Firefox, Chrome, Safari, Goldmine CRM, Lotus Organizer etc.
Additional features include customizable branding, changing Zoiper's logo, colors and even interface to better match own corporate identity and user experience. The product offers access to its SDK and API to further customize the application, also enabling developers to embed its VoIP stack inside their own software. Zoiper Biz and Zoiper Biz API facilitates softphone control from any Windows application, while the WEB JavaScript API enables embed within browsers or custom web-based interfaces.
Pricing starting from:
€49.95/one-time
- Free Version
- Free Trial
- Subscription
Key benefits of Zoiper
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Bulgaria, United States
Supported Languages
English
Pricing starting from:
€49.95/one-time
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Zoiper: 29
Alternatives
CTM
Ringover
3CX
RingEX
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Time used
111 Reviews
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- Industry: Logistics & Supply Chain
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
First soft phone experience
Reviewed on 2018-09-10
It’s a cool software easy to use that works for having a low flow of calls.
It’s a cool software easy to use that works for having a low flow of calls.
Pros
Zoiper is really easy to use since you have at first sight what you need to make a call and the interface is visually friendly so you can find fast options like on hold or conference. It’s helpful the fact you can see always the quality of the current call, this helps since if the call is breaking up you can know if it’s because of you or the other person fault.
Cons
Sometimes the software does not open automatically so you need to look for it but you might lose calls on that process. When you have an incoming call the program should pop up right away instead of just light up or have higher sounds, anything so you can put attention to it.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 2+ years
-
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Softphone for everyone
Reviewed on 2021-06-21
I used intensively and managed the use of this software in a call center, fully operational and...
I used intensively and managed the use of this software in a call center, fully operational and meeting demand.
Pros
A softphone that is small and easy to use, available for the most varied platforms and with clean and clear configurations.
Cons
Compatibility with some other communication features require more specific configurations.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
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- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
nice if it works but the setup is insane
Reviewed on 2023-08-07
Pros
definitely not the setup. The functions are okay.
Cons
To set it up you need different data like your sip information. But then there is not a single instruction that you can follow if it doesn't work. You will also get zero support from zoiper.
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
the most practical softphone
Reviewed on 2018-07-18
excellent softphone for the organization
excellent softphone for the organization
Pros
the best softphone that I have used, super practical, in its free version offers me the necessary to use it in the organization. The paid version is super better with all its active features, it pays to pay for all its functionalities
Cons
the free version has been limited more lately, I can only configure a single line and for my work I need more lines
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Zoiper, is it good?
Reviewed on 2018-10-09
Overall Zoiper is a solid Sip/Iax system and there have never been any connection issues. This is...
Overall Zoiper is a solid Sip/Iax system and there have never been any connection issues. This is used everyday in my place of work and is the go to for this.
Pros
I like the ability to set my audio on a per device basis, when working with multiple audio devices it is nice to set volumes accordingly.
Cons
There isn't currently a dark theme which when working for long periods of time does cause eyestrain.
Zoiper FAQs
Below are some frequently asked questions for Zoiper.Q. What type of pricing plans does Zoiper offer?
Zoiper offers the following pricing plans:
- Starting from: €49.95/one-time
- Pricing model: Free Version
- Free Trial: Available
Free = $0 Premium €39.95 Custom = Contact for quote Zoiper 5 for Windows, Mac & Linux = €39.95 + €7.99 (€47.94) Zoiper Pro for Android = £6.99 Zoiper Premium voip soft phone for iOS = $4.99
Q. Who are the typical users of Zoiper?
Zoiper has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Zoiper support?
Zoiper supports the following languages:
English
Q. Does Zoiper support mobile devices?
Zoiper supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Zoiper integrate with?
Zoiper integrates with the following applications:
Freshdesk, Nimble, VICIdial
Q. What level of support does Zoiper offer?
Zoiper offers the following support options:
Email/Help Desk, Chat
Related categories
See all software categories found for Zoiper.
VoIP Software