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Zoiper vs CTM

Zoiper

4.3 (111)
Learn More

CTM

4.6 (150)
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Zoiper is a cross-platform VoIP softphone dialer that allows voice and video calls, plus instant messaging, to be conducted through multiple Private Branch Exchnage (PBX) networks or favoured Session Initiation Protocol (SIP) providers, with smartphone apps also available for iOS and Android devices
Zoiper is a cross-platform VoIP softphone dialer that allows voice and video calls, plus instant messaging, to be conducted through multiple Private...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat
View profile
CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.
CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat
View profile

Starting from

€49.95/one-time

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$79.00/month

Pricing plans

Overall rating

4.3 /5
(111)

Ease of Use

4.4/ 5

Features

4.2/ 5

Customer Service

4.1/ 5

Value for Money

4.5/ 5
Read all reviews

Overall rating

4.6 /5
(150)

Ease of Use

4.4/ 5

Features

4.6/ 5

Customer Service

4.6/ 5

Value for Money

4.5/ 5
Read all reviews

Total features 29

  • 2-Way Messaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Audio Capture
  • Auto-Dialer
  • Automated Responses
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Automatic Transcription
  • Autoresponders
  • Blended Call Center
  • CRM Software
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording Software
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking Metrics
  • Call Tracking Software
  • Call Transcription
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Chatbot Software
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management Software
  • Conversion Tracking
  • Cross Channel Attribution
  • Customer Experience Management
  • Customer Journey Mapping
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Dashboard Software
  • Data Import/Export
  • Data Security
  • Engagement Tracking
  • Event Triggered Actions
  • FCC Compliance
  • FTC Compliance
  • Fax Management
  • File Transfer
  • HIPAA Compliant
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Keyword Tracking
  • Lead Capture Software
  • Lead Generation Software
  • Lead Management Software
  • Lead Nurturing Software
  • Lead Qualification
  • List Management
  • Live Chat Software
  • Manual Dialer
  • Mass Texting
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Touch Attribution
  • Multi-User Collaboration
  • Multiple Scripts
  • Natural Language Processing
  • On-Demand Recording
  • One-to-One Messaging
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Predictive Analytics Software
  • Predictive Dialer Software
  • Quality Management Software
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-time Conversations
  • Recording
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • SMS Messaging
  • Scheduled Messaging
  • Self-Service Search
  • Shortcodes
  • Social Media Integration
  • Softphone Software
  • Spam Blocker
  • Speech-to-Text Analysis
  • Tagging
  • Text to Speech
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Unified Communications Software
  • Video Conferencing Software
  • Video Support
  • Visitor Tracking
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Workforce Management Software

Total features 124

  • 2-Way Messaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Audio Capture
  • Auto-Dialer
  • Automated Responses
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Automatic Transcription
  • Autoresponders
  • Blended Call Center
  • CRM Software
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording Software
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking Metrics
  • Call Tracking Software
  • Call Transcription
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Specific Caller ID
  • Chat/Messaging
  • Chatbot Software
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management Software
  • Conversion Tracking
  • Cross Channel Attribution
  • Customer Experience Management
  • Customer Journey Mapping
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Dashboard Software
  • Data Import/Export
  • Data Security
  • Engagement Tracking
  • Event Triggered Actions
  • FCC Compliance
  • FTC Compliance
  • Fax Management
  • File Transfer
  • HIPAA Compliant
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Keyword Tracking
  • Lead Capture Software
  • Lead Generation Software
  • Lead Management Software
  • Lead Nurturing Software
  • Lead Qualification
  • List Management
  • Live Chat Software
  • Manual Dialer
  • Mass Texting
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Touch Attribution
  • Multi-User Collaboration
  • Multiple Scripts
  • Natural Language Processing
  • On-Demand Recording
  • One-to-One Messaging
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Predictive Analytics Software
  • Predictive Dialer Software
  • Quality Management Software
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-time Conversations
  • Recording
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • SMS Messaging
  • Scheduled Messaging
  • Self-Service Search
  • Shortcodes
  • Social Media Integration
  • Softphone Software
  • Spam Blocker
  • Speech-to-Text Analysis
  • Tagging
  • Text to Speech
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Unified Communications Software
  • Video Conferencing Software
  • Video Support
  • Visitor Tracking
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Workforce Management Software
  • AB Tasty
  • Acquisio
  • Adobe Analytics
  • Adobe Commerce
  • AgencyAnalytics
  • CAKE
  • Call Criteria
  • Dialogflow
  • Drift
  • Dynamics 365
  • Facebook Business Suite
  • Freshdesk
  • Google Ads
  • Google Analytics 360
  • Google Data Studio
  • Google Forms
  • Google Marketing Platform
  • HubSpot CRM
  • Instapage
  • Kenshoo Infinity Suite
  • Kissmetrics
  • Lead Gen & CRM (formerly SharpSpring)
  • LeadSquared
  • Lightning Step
  • Mailchimp
  • Make
  • Marin Software
  • Marketo Engage
  • Marketo Measure
  • Meta for Business
  • MonkeyLearn
  • Nimble
  • Pipedrive
  • RankRanger
  • Salesforce Marketing Cloud Account Engagement
  • Salesforce Sales Cloud
  • SendGrid
  • Shopify
  • Slack
  • Snapchat for Business
  • Stripe
  • Sunwave
  • Symplify
  • Twilio
  • Unbounce
  • VICIdial
  • VWO Testing
  • ValueOps
  • Whatagraph
  • Wix
  • WordPress
  • Yalla
  • Yext
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoom Workplace
  • AB Tasty
  • Acquisio
  • Adobe Analytics
  • Adobe Commerce
  • AgencyAnalytics
  • CAKE
  • Call Criteria
  • Dialogflow
  • Drift
  • Dynamics 365
  • Facebook Business Suite
  • Freshdesk
  • Google Ads
  • Google Analytics 360
  • Google Data Studio
  • Google Forms
  • Google Marketing Platform
  • HubSpot CRM
  • Instapage
  • Kenshoo Infinity Suite
  • Kissmetrics
  • Lead Gen & CRM (formerly SharpSpring)
  • LeadSquared
  • Lightning Step
  • Mailchimp
  • Make
  • Marin Software
  • Marketo Engage
  • Marketo Measure
  • Meta for Business
  • MonkeyLearn
  • Nimble
  • Pipedrive
  • RankRanger
  • Salesforce Marketing Cloud Account Engagement
  • Salesforce Sales Cloud
  • SendGrid
  • Shopify
  • Slack
  • Snapchat for Business
  • Stripe
  • Sunwave
  • Symplify
  • Twilio
  • Unbounce
  • VICIdial
  • VWO Testing
  • ValueOps
  • Whatagraph
  • Wix
  • WordPress
  • Yalla
  • Yext
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoom Workplace

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