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Upper

4.6 (44)
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Delivery route planning software

About Upper

Dealing with the complexities of delivery management? Experiencing high operational costs, intricate route planning issues, and poor customer satisfaction? Upper Route Planner is here to turn the tide. This state-of-the-art route planning platform offers an indispensable tool to businesses of all sizes, helping you conquer operational challenges and transform your delivery process.

At the heart of Upper Route Planner are powerful optimization algorithms. These algorithms work tirelessly to streamline your logistics, making your delivery process efficient, cost-effective, and consistent. They handle the complexities of route planning, analyzing multiple factors such as traffic patterns, delivery windows, and driver availability to design the most efficient routes. This not only reduces the time your drivers spend on the road but also minimizes fuel consumption, leading to significant cost savings.

But the benefits of Upper Route Planner go beyond operational efficiency. By ensuring timely and reliable deliveries, it greatly enhances customer satisfaction. It provides you with real-time visibility of your delivery operations, allowing you to keep your customers informed and quickly address any issues that arise. This transparency builds customer trust and loyalty, giving you an edge in today's competitive business environment.

Upper Route Planner is also highly customizable, designed to adapt to the unique needs and challenges of your business. Whether you're a small local store making a few deliveries per day or a large enterprise handling thousands of deliveries, Upper Route Planner can scale to meet your requirements. It supports a wide range of sectors, from food delivery, pharmacies, and healthcare to eCommerce, waste management, and services requiring efficient scheduling. No matter what your delivery needs are, Upper Route Planner has got you covered.

Choose Upper Route Planner and join the countless businesses that have transformed their delivery operations. Experience the benefits of efficient route planning, cost savings, and enhanced customer satisfaction. Discover the difference Upper Route Planner can make to your business.

Pricing starting from:

US$40.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Upper

- Streamlined Operations: Simplifies your delivery process, reducing operational costs and time.
- Increased Efficiency: Powerful optimization algorithms help manage complex route planning effortlessly.
- Enhanced Customer Satisfaction: Timely and efficient deliveries lead to improved customer experience and satisfaction.
- Scalability: Serves a wide range of sectors and scales, from small local shops to large-scale enterprises.
- Customizability: Tailored to meet unique business needs, providing a personalized route planning solution.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Not provided by vendor

Supported Languages

English

Pricing starting from:

US$40.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Upper Software - Get a bird’s-eye view with Upper’s Dashboard: see all active routes on one screen, get updates on recent deliveries, and track the progress of all stops—all in one place.
Upper Software - Easily import stops or add them manually. Set constraints like time windows, delivery instructions, priorities, and driver preferences. Then, click Optimize—it’s that simple.
Upper Software - Monitor your fleet in real-time
with GPS tracking. Instantly view driver locations, route progress, and estimated arrival times to maintain smooth, efficient operations.
Upper Software - Automate email and SMS updates, customize messages to your needs, and stop "Where is the driver?" inquiries.
Upper Software - Eliminate paperwork and ensure seamless delivery confirmation with digital proof of delivery
Upper Software - Get insights into route efficiency, driver performance, and on time delivery rates for better optimization.
Upper Software - Upper's driver app works seamlessly in all types of mobile devices.
View 9 more

Features

Total features of Upper: 38

  • API
  • Activity Tracking
  • Alerts/Notifications
  • Customer Database
  • Customer History
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • Drag & Drop
  • Driver Management
  • Electronic Signature
  • Food Delivery Dispatching
  • GPS
  • Live Driver Tracking
  • Live Tracking
  • Location Tracking
  • Mobile Access
  • Mobile Alerts
  • Online Ordering
  • Order Tracking
  • Performance Metrics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • Scheduling Software
  • Search/Filter
  • Status Tracking
  • Territory Management
  • Third-Party Integrations

Alternatives

Show more details

Elite EXTRA

4.7
#1 Alternative to Upper
Deliver faster, smarter, and more efficiently with Elite EXTRA. Our platform optimizes routing and dispatch, connects...

Jobber

4.6
#2 Alternative to Upper
Jobber is a field service management software that helps home service businesses stay organized and streamline customer...

Curri

4.8
#3 Alternative to Upper
Curri is a logistics platform designed to streamline the delivery of construction and industrial supplies. The platform...

OptimoRoute

4.6
#4 Alternative to Upper
OptimoRoute helps food delivery businesses provide stand-out service. The cloud-based software plans and optimizes...

Overall rating

4.6 /5
(44)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.7/5
Customer Support Software
4.6/5

95%
recommended this app
Sort by

44 Reviews

Tracy
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Highly Recommend Upper Routing Software

Reviewed on 2023-12-26

Our biggest hurdle is missing data which doesn't happen often and it can be due to older cell...

Our biggest hurdle is missing data which doesn't happen often and it can be due to older cell phones, poor signal strength, etc, but beyond this issue, Upper has continued to add features to make it one of the best driver software apps out there. Our customers want POD an Upper provides this with up to 5 photos!

Pros

Ease of set up, ease of daily use, live tracking

Cons

length of time for feedback of missing data

David
Overall rating
  • Industry: Food Production
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Service, Easy to Implement

Reviewed on 2021-11-25

Great.

Great.

Pros

I liked that there were no extra setup costs, their route planner took the excel sheets I used before and made upload seemless. The responsive customer service is helpful.

Cons

Learning a new software can have a learning curve that is always challenging. Which ever solution I would have chosen, learning the new system the first few times is a challenge. But the customer service walked me through each step and even came for a site visit to show us tips to setup properly

Alternatives Considered

Cigo and Routific

Reasons for Choosing Upper

Usability and Communication with clients and drivers through the app. Having tools that educate client and set expectations of service is key to have a smooth service

Reasons for Switching to Upper

Customer service, pricing, usable features
Clayton
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Decent app to plan routes

Reviewed on 2024-04-17

Pros

I love that you’re able to upload a CSV file or a spreadsheet if you have multiple stops

Cons

Wish the app was just a little more user-friendly when it came to logging your stops

Enzo
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Review On Upper Route Optimization

Reviewed on 2023-12-29

It has been great so far. If things change I will update the review.

It has been great so far. If things change I will update the review.

Pros

Things we liked are the route optimization, being able to send email and text notifications to all our stops on the list.

Cons

The support could be a little better than just a chat window, but overall they helped with everything and any issues we had were solved.

Darrielle
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source Show more details

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Upper Review

Reviewed on 2024-04-17

Pros

It helps make my job easier. It routes everything appropriately.

Cons

Not much I don’t like about the app. Maybe that the map isn’t updated for new neighborhoods

Upper FAQs

Below are some frequently asked questions for Upper.

Upper offers the following pricing plans:

  • Starting from: US$40.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Pricing includes multiple plans- Essentials - $39.99 Per driver/month or $31.99 per driver/month (billed annually) Growth - $49.99 Per driver/month or $39.99 per driver/month (billed annually) Enterprise - Contact Upper for details.

Upper has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

Upper supports the following languages:

English

Upper supports the following devices:

Android (Mobile), iPad (Mobile)

Upper integrates with the following applications:

Google Sheets, GrazeCart, Shopify, WooCommerce, Zapier, monday.com

Upper offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Upper.

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