StarChapter
About StarChapter
StarChapter is a member-friendly association software company serving association chapters across the United States and Canada. StarChapter works directly with local chapter leaders, national trade and professional associations, association management companies (AMC), and other membership-based organizations to provide them with tools for growth.
StarChapter provides local association chapters, nationals and AMCs with tools to help them grow membership, attendance, and revenues whilst simultaneously making their chapter board more productive.
We facilitate efficiency within chapter organizations by helping users to manage everything from event planning, event registration, membership and communication with members; to content, website design and eCommerce.
Newsletter content management, mass email delivery and survey management tools enable valuable communication with members, whilst email delivery tracking reports on email delivery and engagement rates.
StarChapter combines event planning and event registration software capabilities with web design features for association chapter website development. StarChapter’s comprehensive membership management software provides customized chapter website designs, designated project managers for implementation, 24/7 online technical support, and training webinars. StarChapter continually enhances and develops applications and new features to continue meeting the needs of the many chapters they support.
Pricing starting from:
US$53.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of StarChapter
Board members volunteer their time and often find themselves wasting it by doing monotonous and repetitive tasks. With StarChapter, they can spend time doing more productive tasks and helping their chapter grow by increasing meeting attendance, membership retention, and revenues.
StarChapter allows you to have member types, member groups and member categories as needed to effectively manage membership for setting meeting ticket pricing, access to areas of your website, and segmenting for emailing.
Getting membership and prospect records in and out of StarChapter is easy to do. Importing and exporting functionality is especially powerful for local chapters that need to sync their membership database with their national association.
StarChapter's reporting functionality allows you to run reports that can help keep track of your members activities.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
US$53.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of StarChapter: 54
Alternatives
SurveyMonkey
MemberPlanet
Moodle
Microsoft 365
Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Farming
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Life Blood of a Non-profit membership org
Reviewed on 2023-11-21
Excellent, team was helpful and responsive
Excellent, team was helpful and responsive
Pros
Dependable & customer service is good. Ease of use with knowledge base and tutorials
Cons
Can’t get membership auto renewals like we can in PayPal, so running 2 systems
Response from Star Chapter
Thank you for your feedback, we appreciate it as it helps us improve our offerings.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
GBTA Rocky Mountain Chapter
Reviewed on 2024-07-26
It is a good product and helps us with chapter management and event organization. With additional...
It is a good product and helps us with chapter management and event organization. With additional options for reporting and arrangements set up - it would be better.
Pros
There are a lot of support materials and videos, and the knowledge is intuitive and can be learned and applied easily.
Cons
There are very limited options, payment processing is expensive, reporting is static, and it can't be modified a lot. Would like more reporting options and templates.
Response from Star Chapter
Thank you for taking the time to share your experience, we appreciate your feedback.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
Every Platform Has Its Flaws
Reviewed on 2023-11-30
Pros
The website generally looks good and membership management is fairly seamless.
Cons
Payment is confusing for members, and we frequently overlook attendees because it is an unclear process. Reconciling payments on the back end is a mess, forcing someone to check multiple spots to determine what was included in a deposit.
Response from Star Chapter
Thank you for taking the time to share your feedback. If you need additional training, please reach out to our team and we will schedule that for you.
- Industry: Mechanical or Industrial Engineering
- Company size: Self Employed
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
ASPE BC Chapter StarChapter Reviews
Reviewed on 2024-04-03
Good days and bad days. There are still a lot things to learn. Knowledge based learning is good. ...
Good days and bad days. There are still a lot things to learn. Knowledge based learning is good. Unfortunately time is a big thing when we all do the job as a volunteer.
Pros
Set up the meeting and the registration for the meeting. Check up the statistic of the use of the website.
Cons
Unfortunately Board member changes every year and new members needs training.
An annual introductory training sessions would help.
Response from Star Chapter
Thank you for taking the time to share your feedback. If you need additional training, please reach out to our team it is included in your subscription and we will schedule that for you.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
StarChapter review
Reviewed on 2024-07-15
It is a great BASIC service for organizations that do not need more than basic functionality and...
It is a great BASIC service for organizations that do not need more than basic functionality and features and do not have a web wizard on staff. I believe there are better services out there, but the trade-off is expense and experience/knowledge in working with websites.
Pros
Ease of setup and updating the site with current material
Cons
We have not had some of the functionality that other competitors provide; batch membership dues processing/payment, integration with member ID badges to swipe and log attendance at events, no ability to send automated "attendance certification" email to members who attended an event (we could do this initially but was lost during a recent update to email functions). There have been other features that we would like to have but don't recall right now.
Response from Star Chapter
Thank you for taking the time to share your experience, we appreciate your feedback.
StarChapter FAQs
Below are some frequently asked questions for StarChapter.Q. What type of pricing plans does StarChapter offer?
StarChapter offers the following pricing plans:
- Starting from: US$53.00/month
- Pricing model: Subscription
- Free Trial: Not Available
StarChapter plans have a monthly fee and a one-time setup fee. To find your pricing, choose the plan with the number of members in your organization: STARTER plan: Under 50 members, $44/month, $399 one-time setup fee. ESSENTIAL plan: 51-150 members, $83/month (billed annually), $779 one-time setup fee. GROWTH plan: 151-300 members, $105/month (billed annually), $1,079 one-time setup fee. ADVANCED plan: 301-600 members, $133/month (billed annually), $1,319 one-time setup fee. PRO plan: 601-1,200 members, $165/month (billed annually), $1,559 one-time setup fee. Do you have more than 1,200 members? Talk to a StarChapter Account Executive to learn more. Get a 90-day satisfaction guarantee (excludes Starter).
Q. Who are the typical users of StarChapter?
StarChapter has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does StarChapter support?
StarChapter supports the following languages:
English
Q. Does StarChapter support mobile devices?
StarChapter supports the following devices:
Q. What other apps does StarChapter integrate with?
We do not have any information about what integrations StarChapter has
Q. What level of support does StarChapter offer?
StarChapter offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for StarChapter.
