StarChapter
StarChapter
About StarChapter
StarChapter is a member-friendly association software serving association chapters across the United States and Canada. StarChapter works directly with local chapter leaders, national trade and professional associations, association management companies (AMC), and other membership-based organizations.
StarChapter provides local association chapters, nationals and AMCs with tools to help them grow membership, attendance, and revenues whilst simultaneously making their chapter board more productive. It helps users to manage everything from event planning, event registration, membership and communication with members; to content, website design and eCommerce.
Newsletter content management, mass email delivery and survey management tools enable valuable communication with members, whilst email delivery tracking reports on email delivery and engagement rates. StarChapter combines event planning and event registration software capabilities with web design features for association chapter website development.
StarChapter’s membership management software provides customized chapter website designs. StarChapter continually enhances and develops applications and new features to continue meeting the needs of the many chapters they support.
Pricing starting from:
US$113.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of StarChapter
•Repetitive Tasks: Automates monotonous and repetitive tasks, allowing board members to focus on productive activities and chapter growth.
•Boosts Chapter Performance: Helps increase meeting attendance, improve membership retention, and more
•Membership Management: Supports multiple member types, groups, and categories for effective management, including setting meeting ticket pricing, controlling website access, and segmenting email communications.
•Data Import/Export: Simplifies importing and exporting membership and prospect records
•Seamless Database Synchronization: Import/export functionality enables local chapters to sync their membership database with their national association.
•Reporting: Provides robust reporting tools to track member activities and gain actionable insights.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
US$113.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of StarChapter: 54
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645 Reviews
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- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
A comprehensive chapter Management Solution
Reviewed on 2023-11-20
It has significantly improved our chapter's efficiency in managing memberships, events, and...
It has significantly improved our chapter's efficiency in managing memberships, events, and communications. The consolidated platform has made our administrative tasks more streamlined and accessible.
Pros
StarChapter offers a comprehensive solution for chapter management, making it a go-to for association leaders. The membership management features are robust, providing seamless tracking of member data, event registrations, and communication.
Cons
Customization options for the website design could be more extensive. While the provided templates are functional, more flexibility in design elements would be appreciated.
Response from Star Chapter
Thank you for taking the time to share your feedback.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
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- Ease of Use
- Likelihood to recommend 7.0 /10
Easy to Use
Reviewed on 2020-01-31
Pros
Easy to use, works well with payment processers, integrates well with APICS Corporate to pull in member information in a timely manner
Cons
The Lite version has limited functionality. Help documents do not apply as they are written for other non-Lite versions. Spend way too much time trying to find some parts for updating the site.
Response from Star Chapter
Thank you for your feedback. We are always expanding our Knowledgebase. If you have any suggestions, we'd love to get your input. Please enter a support ticket so our team can work on it.
- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Weekly for 6-12 months
-
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- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Acceptable functionality.
Reviewed on 2025-05-07
I find it hard to use because training is not part of the limited onboarding experience. Lots of...
I find it hard to use because training is not part of the limited onboarding experience. Lots of training videos if you know what to look for.
Pros
Acceptable functionality. Favorite part is the email functionality and event registration. Lots of training videos if you know what to look for.
Cons
Onboarding and training. Comes with no training except for videos. For 1-1 trainings you need to reach out to StarChapter.
Response from Star Chapter
Thank you for taking the time to share your feedback.
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
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- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
StarChapter is Great for Organizations!
Reviewed on 2025-04-22
Pros
StarChapter is great for organizations because it allows them to keep everything in one place: their website, communications, members/contacts, events, registration, and even the ability to take payments.
Cons
StarChapter can be a little cumbersome to learn how things are interconnected, but once you get the hang of it, you're golden. The Knowlegebase is a great resource too when you're stuck on something you can't figure out how to do!
Response from Star Chapter
Thank you for taking the time to share your experience, we appreciate your feedback.
- Industry: Financial Services Software
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
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- Value for Money
- Ease of Use
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- Likelihood to recommend 9.0 /10
Great Customer Support!
Reviewed on 2025-03-28
Very nice to work with and getting to know all the bells and whistles.
Very nice to work with and getting to know all the bells and whistles.
Pros
Customer support is very helpful as we are still trying to learn the system with payment/orders, etc.
Cons
New system for us and just trying to learn all system can do.
Response from Star Chapter
Thank you for taking the time to share your experience, we appreciate your feedback.
StarChapter FAQs
Below are some frequently asked questions for StarChapter.Q. What type of pricing plans does StarChapter offer?
StarChapter offers the following pricing plans:
- Starting from: US$113.00/month
- Pricing model: Subscription
- Free Trial: Not Available
StarChapter offers four pricing plans (Essential, Growth, Advanced, Pro) with fixed monthly rates based on membership limits. Payments are in US dollars, and there is no free version or free trial mentioned. The pricing model is tiered by membership size, and additional details like setup fees must be obtained by contacting the vendor.
Q. Who are the typical users of StarChapter?
StarChapter has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does StarChapter support?
StarChapter supports the following languages:
English
Q. Does StarChapter support mobile devices?
StarChapter supports the following devices:
Q. What other apps does StarChapter integrate with?
We do not have any information about what integrations StarChapter has
Q. What level of support does StarChapter offer?
StarChapter offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for StarChapter.
Event Management Software