About YourMembership

YourMembership empowers nonprofits, associations, and other member-based organizations to deliver more value to their members while streamlining administrative processes. Built for small to mid-sized organizations, the cloud-based membership management software is a comprehensive solution including: membership management, event management, e-Commerce, payments, email marketing, online community, advanced dashboards, and more!


Key benefits of YourMembership

Grow your membership faster and smarter.
Foster member loyalty with continuous opportunities to network, learn, and share.
Save staff time with streamlined operations.
Simplify and streamline repetitive, day-to-day tasks with automated workflows.
Generate more revenue for your organization.
Diversify your revenue sources with fundraising campaigns, an online store, and easy event registrations.


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YourMembership

3.8 (173)
VS.
Most reviewed

Starting Price

US$8,500.00
year
US$60.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

48
105

Integrations

2
7

Ease of Use

3.7 (173)
4.3 (541)

Value for Money

4.0 (173)
4.4 (541)

Customer Service

4.0 (173)
4.4 (541)
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Reviews

Overall rating

3.8 /5
(173)
Value for Money
4.0/5
Features
3.7/5
Ease of Use
3.7/5
Customer Support Software
4.0/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 173
Amanda
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great Software!

Reviewed on 2021-03-16

The service is outstanding. My implementation person ([SENSITIVE CONTENT HIDDEN]) has been very...

The service is outstanding. My implementation person ([SENSITIVE CONTENT HIDDEN]) has been very responsive and helpful!

Pros

There are several things that are really great about this software - it makes managing an association easy. Having the option for auto-pay is huge and the system is flexible so that we can really make exactly what we need. We are really striving to do everything in one system versus many so YM has really streamlined all of our processes.

Cons

*Need to add duplicate search for Non Members - This is VITAL! We have tons of wasted records because there is no duplicate search for Non Members
*Better way to match non member with member when the non member uses the organization name of a company that is a member
*Main Dashboard needs to be configurable - I would love to add most recent email results, active quiz/survey results and non member details. Also a notification of a member switching between types
*The email feature was sold to me as it was comparable to Constant Contact - it is not at all and shouldn't be sold that way. Very annoying that I can't resize pictures and add more widgets. The email feature also doesn't automatically remove duplicates so people are getting several copies of emails (also part of the issue about the non member duplicate check). It is also supposed to show the hard bounces but the report shows one number but then I get 100 bounces (delivery failure) emails to my email.
*Would like to hide profile fields that we don't use from administrator view

Alternatives Considered

Naylor AMS and Wild Apricot

Reasons for Choosing YourMembership

Star Chapter doesn't support organizations (which makes up the majority of our members). Very old school system and low tech.

Switched From

StarChapter

Reasons for Switching to YourMembership

Better features for close price. Win Win!
Autumn
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

New to HTML

Reviewed on 2019-10-24

Overall, we have been happy with the design team. There is room for improvement with our implementat...

Overall, we have been happy with the design team. There is room for improvement with our implementation specialist.

Pros

I am excited to house all of our programs in one place. This will help to manage results and time much more effectively.

Cons

I am not a pro at using HTML, so this would be my least favorite part. I am working on enhancing my skills in this area.

Ford
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 2.0 /10

Do your homework...YM is not a turnkey solution for all organizations, lousy customer service.

Reviewed on 2017-08-29

Pros

Software has some interesting features, but not all were useful to our organization. Best pro: it's very easy to maintain a decent looking public facing website. Email marketing tools are excellent.

Cons

After the initial six-week set up, we were pretty much left to the wolves. We hired one of their recommended consultants to help us prepare our database for implementation to the system, but our dues schedule was too complex to be completely integrated, so we were forced to maintain two databases (one for membership services and communications, and the other for financials -- not an ideal setup, to say the least, but we were too far in to quit). Due to the difficulty for obtaining quick support solutions, our staff never fully bought in. Dealing with YM's customer support was always was hit or miss -- it really depends on your issue and which YM support member you reach. This isn't easy to control. To obtain support, you must create a ticket, which is prioritized by the company's support team , who then answers in order and/or importance. Answers to questions can take 48 hours, which is frustrating. The upshot for our organization is that we ditched YM after 3 years. On top of all that, the cancellation process was a bit murky as well, and we were even charged several months after we moved on to another AMS. Some of the blame for that was on us, but YM certainly didn't help clear the waters with the cancellation process. Overall, I can not recommend this software provider.

Lorna
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

YourMembership Does What It Says It Will

Reviewed on 2023-06-13

Overall, our experience with YourMembership has been great! The implementation team and support...

Overall, our experience with YourMembership has been great! The implementation team and support team have been great. The product is excellent.

Pros

The website and association management are the most useful elements. Even non-technical people can create a useful, attractive page for their website. The team that worked with us as we created our website was great - very helpful. The association management element has changed my business life! So easy to use to keep track of our members and what they are doing. The implementation team was great - lots of helpful videos and instruction sheets as we moved through the process.

Cons

When we first began with YourMembership the customer service was excellent. It seems to have slipped in the last year or so. Probably because it has grown so quickly - but, it is really helpful to have a voice at the other end of the phone when you have a problem. One other issue is that YourMembership is so big that our needs as a small trade association will likely never be considered for implementation.

Alternatives Considered

MemberClicks

Reasons for Choosing YourMembership

the former product did not have many of the features we needed

Reasons for Switching to YourMembership

The features
Sharon
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

PNW Review of Your membership

Reviewed on 2023-06-06

I enjoy the YM membership database as it gives me all the information on our current members and...

I enjoy the YM membership database as it gives me all the information on our current members and lapsed members. It is a great tool to assist those members that have not yet logged into their account and try to help them to use the Chapter membership database and take advantage of the Yourmembership benefits offered.

Pros

The integration was easy to use and learn. I like the email campaigns that go to all the members. This is easy to use and a great time saver on sending updates. The reports are a great tool to use for pulling special member reports. The ease of entering new members is a plus. We import new members form our outside Headquarters and this is a great tool.

Cons

I don't like the option to invoice members for renewals because if they do not pay the renewal - we need to credit the invoice and both transactions are sent to our quick books. When in quick books we can see both the pledge the month it was submitted to the member - but several weeks or even a month later if they do not renew we have to issue a credit. This then shows up in quick books and difficult to determine what it is. Therefore because of this I no longer send membership renewal invoice out as it is an accounting nightmare. I wish there were a easier way to send membership renewals without being sent to quick books.

Showing 5 reviews of 173 Read all reviews

YourMembership FAQs

Below are some frequently asked questions for YourMembership.

YourMembership offers the following pricing plans:

  • Starting from: US$8,500.00/year
  • Pricing model: Subscription
  • Free Trial: Not Available

Pricing starting at $8,500 per year

YourMembership has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

YourMembership supports the following languages:

English

YourMembership supports the following devices:

YourMembership integrates with the following applications:

QuickBooks, ZOOMGIVE

YourMembership offers the following support options:

Knowledge Base Software, Phone Support, Chat

Related categories

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