YourMembership

3.8 (173)
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Transform the member experience.

About YourMembership

YourMembership empowers nonprofits, associations, and other member-based organizations to deliver more value to their members while streamlining administrative processes. Built for small to mid-sized organizations, the cloud-based membership management software is a comprehensive solution including: membership management, event management, e-Commerce, payments, email marketing, online community, advanced dashboards, and more!


Key benefits of YourMembership

Grow your membership faster and smarter.
Foster member loyalty with continuous opportunities to network, learn, and share.
Save staff time with streamlined operations.
Simplify and streamline repetitive, day-to-day tasks with automated workflows.
Generate more revenue for your organization.
Diversify your revenue sources with fundraising campaigns, an online store, and easy event registrations.


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YourMembership

3.8 (173)
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Starting Price

US$8,500.00
year
US$60.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

63
105

Integrations

2
7

Ease of Use

3.7 (173)
4.3 (543)

Value for Money

4.0 (173)
4.4 (543)

Customer Service

4.0 (173)
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Reviews

Overall rating

3.8 /5
(173)
Value for Money
4.0/5
Features
3.7/5
Ease of Use
3.7/5
Customer Support Software
4.0/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 173
Autumn
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

New to HTML

Reviewed on 2019-10-24

Overall, we have been happy with the design team. There is room for improvement with our implementat...

Overall, we have been happy with the design team. There is room for improvement with our implementation specialist.

Pros

I am excited to house all of our programs in one place. This will help to manage results and time much more effectively.

Cons

I am not a pro at using HTML, so this would be my least favorite part. I am working on enhancing my skills in this area.

Carleen
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

YourMembership is worth it!

Reviewed on 2021-07-07

Using YourMembership has helped our organization in so many ways. As we increased our levels of...

Using YourMembership has helped our organization in so many ways. As we increased our levels of expertise and professionalism, YourMembership was able to keep up with us and show us new ways to display our organization in the best light. We were able to centralize nearly all facets of our organization.

Thanks to the help of the design and implementation teams, our members could locate the information they needed on our website more easily.

The customer support teams are the best I've ever worked with. I've yet to find a support representative that hasn't been able to assist me with a problem.

Pros

The training program for administrators is very, very good. It's arranged so that it makes perfect sense and allows administrators to build on what they learned in the previous lessons. That's pretty much how I learned everything - I just went through the training program as it was set up. It really helped me during the implementation and product release.

Cons

Without a doubt, the most lacking feature of the software is the survey feature. Surveys are not helpful if you have something a bit more on the complex side of things. So, yes, surveys need to be improved! We have to pay additional to use Survey Monkey OR create a form (which still doesn't allow for more complex surveys, nor does it provide data easily).

Response from Community Brands

Carleen, thank you so much for the review! We are so happy to hear that you're having such a positive experience with YourMembership! Our design, implementation, and customer support teams are here to empower you to focus on what is important to you. We are so glad that we have been able to help you strengthen your website for your members.

Kelle
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Not for Trade Organizations

Reviewed on 2019-09-19

All of the deficiencies listed above were frustrating, time-consuming, and took away from the real...

All of the deficiencies listed above were frustrating, time-consuming, and took away from the real objectives of our organization. Unfortunately, more times than not, the customer service we received when trying to work through issues was lacking in consistency and expertise.

Pros

The front end website was linked to the back end administration. But then again, shouldn't they all be?

Cons

**The user experience of my members was so inadequate, we had to discourage members from registering for events or education online. The number of calls we fielded because of access was incredibly inconvenient, but we had to help our members the best we could.
**I had a complex dues structure and YM did not have the capacity or understanding to meet our needs. We could not allow new members to register online because the calculations in the programming couldn't handle the variables.
**The export/import with Quickbooks was ineffective. We had to do so many adjustments once the data was imported to QB, and it took a significant amount of time. I actually lost my 3rd party accountant (a CPA) because of how cumbersome the process was. I had to spend extra time researching where to "reclass" the items that were dumped into a "holding accounts" so that my accountant could make the adjustments. Journal entries were abundant and threatened our credibility with the Board.

Lorna
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

YourMembership Does What It Says It Will

Reviewed on 2023-06-13

Overall, our experience with YourMembership has been great! The implementation team and support...

Overall, our experience with YourMembership has been great! The implementation team and support team have been great. The product is excellent.

Pros

The website and association management are the most useful elements. Even non-technical people can create a useful, attractive page for their website. The team that worked with us as we created our website was great - very helpful. The association management element has changed my business life! So easy to use to keep track of our members and what they are doing. The implementation team was great - lots of helpful videos and instruction sheets as we moved through the process.

Cons

When we first began with YourMembership the customer service was excellent. It seems to have slipped in the last year or so. Probably because it has grown so quickly - but, it is really helpful to have a voice at the other end of the phone when you have a problem. One other issue is that YourMembership is so big that our needs as a small trade association will likely never be considered for implementation.

Alternatives Considered

MemberClicks

Reasons for Choosing YourMembership

the former product did not have many of the features we needed

Reasons for Switching to YourMembership

The features
Teresa
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

YourMembership

Reviewed on 2022-07-07

Working with YourMembership has been very informative. The amount of features that are already...

Working with YourMembership has been very informative. The amount of features that are already implemented are vastly. However, with so many features it can be difficult to learn these all on your own. I greatly appreciate the "chat with support" button that YourMembership has to have an quick and easy questions answered without wasting three hours looking for a button/feature that is right in front of me.

Pros

The product is fairly simple to use. There are a few quirky features that can make it difficult at times, but overall the product is very user friendly. One of the best features that I would like implemented into YM, would be to add to the search feature in the top right of the "admin" side of the website. Currently you are limited to searching the five specific fields that are preset. It would be tremendously helpful if you were able to search for a line of text and have it bring up all custom pages that feature that text. Additionally, while the website has a plethora of features, many of them can be "hidden" in places that you would not go to check right away. Making it a little bit of a guessing game as to where to find things. Having a search feature for these types of things would help tremendously.

Cons

An improved search feature on the admin end of the website. As previously stated in the question above. It would be a great improvement for what we do at our office. Additionally, if you were able to update email lists to include emails that you want to add to it after the list has been created it would be helpful.

Showing 5 reviews of 173 Read all reviews

YourMembership FAQs

Below are some frequently asked questions for YourMembership.

YourMembership offers the following pricing plans:

  • Starting from: US$8,500.00/year
  • Pricing model: Subscription
  • Free Trial: Not Available

Please contact for pricing.

YourMembership has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

YourMembership supports the following languages:

English

YourMembership supports the following devices:

YourMembership integrates with the following applications:

QuickBooks, ZOOMGIVE

YourMembership offers the following support options:

Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for YourMembership.