---
description: Detailed reviews on ActivEngage based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare ActivEngage with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ActivEngage Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [ActivEngage](/software/131635/activengage)

# ActivEngage

Canonical: https://www.getapp.ca/software/131635/activengage

> ActiveEngage is a web-based live chat and communication solution designed to help businesses in the automotive industry optimize the customer buying journey. Features include lead generation and routing, real-time escalations, activity tracking, reporting, and analytics.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ActivEngage
- **Location**: Orlando, US
- **Founded**: 2007

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing Details**: Contact ActivEngage for pricing details.
- **Target Audience**: 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Activity Tracking
- CRM Software
- Chat/Messaging
- Communication Management
- Customer History
- Interaction Tracking
- Live Chat Software
- Monitoring
- Multi-Channel Communication
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Transfers/Routing

## Integrations (10 total)

- CDK Global
- Dealer.com
- DealerFire
- Dealertrack DMS
- Lotlinx
- Orbee
- RouteOne
- Sunbit
- Volie
- Xtime

## Support Options

- Email/Help Desk
- 24/7 (Live rep)
- Chat

## Category

- [Customer Engagement Software](https://www.getapp.ca/directory/650/customer-engagement/software)

## Related Categories

- [Customer Engagement Software](https://www.getapp.ca/directory/650/customer-engagement/software)
- [Customer Communications Management Software](https://www.getapp.ca/directory/1139/customer-communications-management/software)
- [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software)

## Alternatives

1. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Weave](https://www.getapp.ca/software/121867/weave) — 4.3/5 (668 reviews)
3. [WhatsApp](https://www.getapp.ca/software/2035411/whatsapp) — 4.7/5 (16297 reviews)
4. [Viber](https://www.getapp.ca/software/2049588/viber) — 4.4/5 (4058 reviews)
5. [Text Request](https://www.getapp.ca/software/2051851/text-request) — 4.6/5 (1193 reviews)

## Reviews

### "Awesome Chat Software" — 5.0/5

> **Jason** | *October 5, 2017* | Automotive
> 
> **Pros**: We use Active Engage for our managed chat on our dealer websites and love them. The appointments they set close at 80%.

-----

### "Perfect for self managed chat" — 5.0/5

> **Robert** | *March 12, 2020* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use software that was very easy to set up on our site.
> 
> **Cons**: Wish I could customize the chat pop on our site more. Maybe add some kind of offer

-----

### "Dynamic Group with a great product" — 5.0/5

> **Todd** | *April 17, 2017* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use and customer service
> 
> **Cons**: They are working on getting a high level security clearance.
> 
> Activengage provides my company with a Live Chat option.  The software is complete and easy to use.  Customer services is quick and very knowledgeable.

## Links

- [View on GetApp](https://www.getapp.ca/software/131635/activengage)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/activengage/> |
| en-AE | <https://www.getapp.ae/software/131635/activengage> |
| en-AU | <https://www.getapp.com.au/software/131635/activengage> |
| en-CA | <https://www.getapp.ca/software/131635/activengage> |
| en-GB | <https://www.getapp.co.uk/software/131635/activengage> |
| en-IE | <https://www.getapp.ie/software/131635/activengage> |
| en-NZ | <https://www.getapp.co.nz/software/131635/activengage> |
| en-SG | <https://www.getapp.sg/software/131635/activengage> |
| en-ZA | <https://www.getapp.za.com/software/131635/activengage> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Review, Compare and Evaluate small business software. GetApp Canada has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ca","url":"https://www.getapp.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"ActivEngage","description":"ActiveEngage is a web-based live chat and communication solution designed to help businesses in the automotive industry optimize the customer buying journey. Features include lead generation and routing, real-time escalations, activity tracking, reporting, and analytics.\n \nThe platform offers a PreRead feature, which enables sellers to address customer queries and create responses before the final delivery of a message. Sales teams using ActiveEngage can capture and record prospect details through custom lead forms. With the messaging feature, ActiveOne, agents can chat with buyers, share media files, and provide shopping assistance through multiple channels such as SMS, pay-per-click ads, social media, Craigslist, and more.\n \nActivEngage supports integration with Facebook Messenger, Carfax, Lotlinx, XTime, DealerSocket, and CRM applications. Agents can use the solution to schedule appointments, capture leads, and record customer information related to last servicing date, manufacturer, model, and mileage. Besides, managers can use the solution to handle various issues such as overbooking, time conflicts, missed appointments, and bookings at non-working hours.","url":"https://www.getapp.ca/software/131635/activengage","@id":"https://www.getapp.ca/software/131635/activengage#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":3},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ca/software/131635/activengage#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/650/customer-engagement/software","@type":"ListItem"},{"name":"ActivEngage","position":3,"item":"/software/131635/activengage","@type":"ListItem"}]}]}
</script>