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Here's our list of apps for Live Chat Software. Filters help you narrow down the results to find exactly what you’re looking for.
BirdEye Webchat is designed for on-the-go communication that’s convenient for you and your customers.
It's simple: BirdEye Webchat converts every incoming chat from a site visitor into a text message
conversation. This way you can immediately reply on-the-go, right from your phone.
Read more about Birdeye
Podium Webchat makes it easy for customers to text your business and changes the relationship to their phones. Live chat no longer means tied to a computer. Webchat works on any website and has immediate impact on your bottom line.
Read more about Podium
Arena creates group rooms for any event, live, and streamming allowing users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match with your website design.
Read more about Arena
Hyro replaces intent-based AI chatbots with language-based conversational AI that’s built from NLU, knowledge graphs, and computational linguistics. Enterprises worldwide automate their interactions across valuable services and channels—including call centers, websites, SMS, and more—using Hyro.
Read more about Hyro
We offer four products to manage customer support for all size business.
1) Multi channel Help Desk Software
2) Satellite Help Desk (Multi company help desk )
3) Service Desk Software (PINKVerify Certified - ITIL / ITSM Complaint)
4) Live Chat Software
Read more about Vision Helpdesk
Genesys DX (formerly Bold360) is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them.
Read more about Genesys DX
Turn every chat into an opportunity to deliver a stellar customer experience. Live chat and SMS, in the same place as emails and customer context from your CRM. Deliver tailor-made service at scale with Front.
Read more about Front
With Zoho Desk's embeddable live chat widgets make instant responses for instant happiness. Your customers can get in touch with your agents instantly, right from the Help Center with Contextual AI, so your agents can respond and help them find answers faster.
Read more about Zoho Desk
Your customers know Olark live chat. They are looking for that little tab in the bottom corner of your website that says, “Click Here to Chat.” We let you be yourself and talk directly with customers on your website right now. We believe the more human you are, the more you’ll make customers happy.
Read more about Olark
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.
Read more about HubSpot Service Hub
Give your customers the fastest, most effective way to interact with support agents to get their queries solved. Send a proactive message to invite your customers to a live chat. Show them that you care by offering support proactively. Automate the chat message based on the several factors.
Read more about EngageBay
The highest-rated live chat specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Gorgias isn't just chat; Edit/refund orders, apply loyalty points, manage subscriptions & more, all in one place. Turn your visitors into customers by cutting support time by 43%.
Read more about Gorgias
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.
Read more about LiveHelpNow
Combine AI technology and a human touch to deliver seamless customer support. Thanks to ChatBot your customers can self-serve, solve common problems, and connect with human agents when required.
Read more about Chatbot
ngDesk is a cloud-based customer service solution, which assists customer support teams with ticket management and query resolution. Key features include forms management, collaboration, chatbot creation, rule-based workflows, knowledge base management, and multi-channel communication.
Read more about ngDesk
Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses.
Read more about Heyday
With Clickatell’s Chat Desk, you can increase your agents’ productivity and efficiency while at the same time reducing costs. In short, this helps you resolve queries lightning fast with none of the frustration and waiting that a traditional phone call brings!
Read more about Clickatell
Ada personalizes customer engagement by putting the power of AI in the hands of the people who know your business best. With Ada, it's simple for non-technical teams to build an automated, enterprise-class chatbot that solves 80% of customer inquiries.
Read more about Ada
Vergic Engage is a digital engagement platform that includes chatbots, voicebots, messaging, and collaboration tools. With the analytic engine feature, businesses can personalize the customer experience.
Read more about Vergic
LiveCaller is a live chat software designed to help businesses communicate with customers via various channels such as web calls, real-time messaging, third-party applications, and more. Administrators can monitor, measure, analyze and visualize KPIs on a centralized dashboard.
Read more about LiveCaller
Everyday Toolkit, built for Slack, is a collection of time-saving productivity applications to perform common tasks in Slack. Suitable for small businesses to large enterprises, it has tools to search for synonyms, convert currencies, track word counts, and more all without leaving the platform.
Read more about Everyday Toolkit
WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more.
Read more about WhatsApp
Zendesk offers industry leading live chat software that’s quick to implement and easy to use. It lets you deliver real time, conversational support on web, mobile, and social media like Facebook/WhatsApp. Response times can be as fast as 30 seconds and agent performance can improve by 25%.
Read more about Zendesk
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Read more about Freshdesk
Smartsupp Live chat enables you to start a personal conversation with your website visitors and turn them into happy customers. Your customers are on your website right now. Chat with them and look what they do.
Read more about Smartsupp
tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages.
Read more about tawk.to
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