GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more
Our commitment
Independent research methodology
GetApp’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2.5 million+ reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Rithum

3.8 (61)
Write a Review!
The Heartbeat of Commerce

About Rithum

3P commerce is when the inventory owner and the channel owner are different, it’s that simple. It is also referred to as “unowned inventory” and includes business models like dropshipping, private marketplace vendor self-service, e-commission and public marketplaces. Rithum enables all these business models for some of the world’s leading brands and retailers. The company uniquely connects an extensive ecommerce network, processing $50bn+ GMV annually. Rithum’s 3P commerce solutions including AI-driven-features, help customers to diversify into new, profitable channels, expand assortment, reduce time to online and increase efficiency across the business.

Pricing starting from:

Not provided by vendor Show more details

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Rithum

• With Product Feed Management, ChannelAdvisor renews its commitment to helping brands and retailers save time and resources while making their products more visible on the increasing list of online social, shopping, ad networks, and other online destinations where consumers are discovering products. Through a centralized interface for data feed management and destination-specific optimization, brands and retailers can significantly improve product content and reduce destination site data errors without the internal lift required for manual feed management.

• Specifically designed for first-party and third-party sellers, ChannelAdvisor can seamlessly transition sellers and vendors from time-consuming, manual processes to automated keyword optimization across Amazon Sponsored Products campaigns. Sellers can achieve greater flexibility and control through highly-targeted keywords and customized rules based on their unique performance criteria, to get ahead of wasted spend.

• Through ChannelAdvisor’s support of Amazon’s new self-service display advertising solution, sellers can use reporting to quickly compare campaign performance across all Amazon advertising types.

• ChannelAdvisor offers brands a more comprehensive view of performance data for the ‘Where to Buy’ solution from a streamlined interface. The new reporting dashboard provides brands with immediate access to data on how consumers on the brand sites are interacting with their retail partners, enabling productive brand-retailer relationships.

• ChannelAdvisor’s Where to Buy (WTB) solution offers brands a means of easing the path to purchase for consumers from their websites or digital media campaigns. With the release of Multi-Brand WTB, manufacturers that have multiple consumer brands can present potential buyers with a complete portfolio of product information or a subset consisting of multiple related brands, improving the consumer experience and strengthening brand loyalty. Additionally, as a member of Nielsen’s Connect Partner Network, ChannelAdvisor is able to provide brands with access to local product availability data at a granular level, ensuring local store availability information is communicated to consumers as part of ChannelAdvisor’s WTB Buy Local solution.

• With more than half of online shoppers regularly comparing product prices across sellers, having a dynamic pricing strategy in place is essential to e-commerce success. With the new Velocity Repricer, which is available across nearly 140 marketplaces and webstores, ChannelAdvisor customers can create automated rules that adapt to fluctuations in market demand. With the new Pricing Console, exclusively for Amazon sellers, ChannelAdvisor allows sellers to more quickly utilize in-depth analytics to assess whether products are winning the Buy Box, identify opportunities for improvement, and apply automated pricing strategies to increase the odds of winning the Buy Box.

• Inventory planning is essential as under-forecasting inventory may result in lost revenue and over-forecasting inventory can result in excess storage costs and reduced profitability. ChannelAdvisor’s new Demand Forecaster Premium solution leverages machine learning and sales data to offer next-level product demand forecasting for top-selling products over the next 30, 60, and 90 days. These sophisticated prediction algorithms, along with new visualizations that allow easy analysis of demand by product, category, channel, distribution center, and fulfillment type, allow brands and retailers to make profitable, data-driven inventory decisions.

• Today’s empowered consumers demand fast and low-cost or free shipping. For many brands and retailers, it can be a challenge to profitably meet these requirements while managing orders from multiple channels and maintaining good standing on those channels. ChannelAdvisor’s Shipping Management Suite provides a comprehensive set of tools that allows sellers in the United States to meet those challenges by managing various aspects of the shipping management process, including integration with leading carriers, dynamic multi-carrier rate shopping, seamless hardware integration, API support for warehouse management integration, returns support, and more.

• ChannelAdvisor has continued to add new integrations to the ChannelAdvisor Fulfillment Services solution, which is designed to maintain all technical aspects of the fulfillment connections between suppliers and retailers. The solution provides the ability to quickly add new product sourcing capabilities, intelligent and cost-based order routing, automated inventory management, and product discrepancy resolution.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Austria, Belgium, Brazil, Canada and 17 others

Supported Languages

Chinese, Dutch, English, French, German and 4 others

Pricing starting from:

Not provided by vendor Show more details

  • Free Version
  • Free Trial
  • Subscription

Images

View 1 more

Features

Total features of Rithum: 14

  • Catalog Management
  • Channel Analytics
  • Forecasting
  • Inventory Control Software
  • Inventory Management Software
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Store
  • Order Management Software
  • Partner Management
  • SEO Management
  • Shipping Management
  • Third-Party Integrations
  • eCommerce Management

Alternatives

Show more details

Kentro

4.9
#1 Alternative to Rithum
Grow effortlessly and efficiently across single or multiple sales channels and marketplaces with Kentro.

Odoo

4.2
#2 Alternative to Rithum
Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and...

Shopify

4.5
#3 Alternative to Rithum
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

WooCommerce

4.5
#4 Alternative to Rithum
Designed for store owners and developers to build & run eCommerce sites, WooCommerce is an extendable, adaptable,...

Overall rating

3.8 /5
(61)
Value for Money
3.2/5
Features
4.1/5
Ease of Use
3.6/5
Customer Support Software
3.3/5

74%
recommended this app
Sort by

61 Reviews

Meena
Overall rating
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The Best platform for setting up your online marketplace business

Reviewed on 2019-09-20

I have shopped all around time and again to see what other competitors are coming up but I fail...

I have shopped all around time and again to see what other competitors are coming up but I fail every time to learn anything new. Channel Advisor is so far the best in the industry and it always is top in its game.. be it simplifying new updates which may be daunting, keeping up with industry trends, adding features, extremely talented customer support and of course a very solid platform. I believe that they are the best in the industry and offer great value and service.

Pros

The platform is more easy to understand, solid and simple compared to its competition. Their customer support is extremely talented.

Cons

The only thing I would say is pricing. I wish I could get a better pricing based on a lower tier.. maybe they should encourage sellers who are starting out and give them a basic platform to Manage Inventory and Orders only.

Response from Rithum

Meena,
Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you.

Cindie
Overall rating
  • Industry: Environmental Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Logical Software that works well, but can be complex depending on your original data.

Reviewed on 2019-09-23

We use the software to pull data together from a range of sources since our systems are spread...

We use the software to pull data together from a range of sources since our systems are spread across multiple data points. This makes it more complex, but the software works in a logical manner. We don't use it for order management or stock, rather just as a system to transform and feed data to various marketplaces, and send orders back into our system. I took over a badly set up system and it has taken a year to sort the bad data from the good, and fully work through all of the issues from previous users at my company - the general consensus was that everyone hated CA because they didnt understand it. I actually find CA a logical and easy to use system. It has a lot of functionality and ability to be customised, and we have been able to automate a significant amount of our data flow and pricing strategies making us more effient.

Pros

Logical, plenty of Customization, helps with automation and efficiencies. I really like Channel Advisor , however it can become quite complex. When you understand the goal, and the software capabilities it is a great system and helps pull together and transform complex data, customizing it for each marketplace.

Cons

Once set up it can be hard to backtrack and redo the system, especially once its in operation. Important to get the data in the right way the first time. It's a tough program to hire for - it sits between IT, Data, and Marketing Content to some extent.

Response from Rithum

Cindie,
Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you.

Chary
Overall rating
  • Industry: Sporting Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 1.0 /10

Awful customer service for the over priced charge

Reviewed on 2017-11-08

Being able to manage large amounts of inventory on one system across several third party sales...

Being able to manage large amounts of inventory on one system across several third party sales platform.

Pros

Great software for third party selling like eBay, Amazon and etc. Basically a one stop shop for large inventory management on multiple platforms.

Cons

It is highly overpriced which could have been overlooked because the platform helps manage your inventory and allows you to sell a lot of products. The customer service was awful and can only be reached by email. The usual response time was 48 to 72 hours. Your contact person only lasts a month or two and your left hanging with a new person every few months. They upgraded and removed a key feature that we used and when we addressed it, nobody contacted us back. In the end, we warned them that we were going to leave and nobody cared. It took them over a year with a cold call sales person to ask why we left and if we would like to come back. The software exchanged nearly killed the company and the salesperson didn't understand the explanation why we wouldn't come back and reach out again a month later.

Response from Rithum

We're very sorry to hear that you did not have a favorable experience with ChannelAdvisor. At ChannelAdvisor, we make great efforts to help our clients be successful. We wish you luck in the future.

Martin
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Seems like a great product but project support is abysmal

Reviewed on 2020-10-19

The tool seems great and works well once properly configured. Lots of room to grow the business on...

The tool seems great and works well once properly configured. Lots of room to grow the business on to new platforms easily once properly configured, You will still need a lot of focus on the process and business logic required to create your initial feed, particularly where it comes to product pricing.

Pros

It allows us to get onboarded onto multiple market places easily with a single data feed and powerful rules engine. We can grow into solution as well.

Cons

The project and onboarding support has been dreadful. You are on your own. But that might be for the best as most of the good staff seem overworked and the rest don't seem to care. Make no effort to understand you business and ensure the tool is properly configured so you might as well just take the basic onboarding package and do it all yourself.

Response from Rithum

Dear Martin,
Thank you for bringing your concerns to our attention. We've made a note of your message and shared your concerns internally. Please know, we are always looking for ways to improve our Services and our customers' experience, so we appreciate your feedback. We know sustaining an e-commerce business can be a challenge, which is why we strive to provide each customer with the best solution for their business needs. If you have additional concerns with cases you have submitted, please reach out to your Account Manager directly. On behalf of our entire team, thank you for being a ChannelAdvisor customer.

Josh
Overall rating
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The only marketplace listing management tool I'd recommend

Reviewed on 2019-09-25

I have used ChannelAdvisor for years, and have had very few negative experiences. The support staff...

I have used ChannelAdvisor for years, and have had very few negative experiences. The support staff are generally very quick to respond, and helpful in resolving support cases. There are various ways the platform enables users to solve problems on their own; such as creating a customized FTP feeds and scheduling automated tasks. I've used two of the competitor's platforms, and neither come close to the flexibility and intuitive use of ChannelAdvisor.

Pros

The product listing templates are very versatile. You can create unique rules to manage all products, a group of products, or even a single product. This allows us to easily manage many different types of product's data, and configure exactly the way we want.

Cons

When your product catalog is small, ChannelAdvisor's inventory management tools run very quickly. When your catalog is hundreds of thousands of products, the response times can be painfully slow in some situations.

Response from Rithum

Josh,
Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you.

Rithum FAQs

Below are some frequently asked questions for Rithum.

Rithum offers the following pricing plans:

  • Free Trial: Not Available

ChannelAdvisor allows users to design their own solution based on multiple factors such as business size, number of users, target industry, and specialized features to determine a custom price. Please contact ChannelAdvisor directly for complete pricing details.

Rithum has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Rithum supports the following languages:

Chinese, Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish

Rithum supports the following devices:

Rithum integrates with the following applications:

71lbs, BigCommerce, Descartes ShipRush, Lionbridge Language Cloud, NetSuite, Payoneer, Scout APM, ShipStation, ShippingEasy, Shipwire, Shopify, SkuVault Core, Terapeak Research, eDesk

Rithum offers the following support options:

Email/Help Desk, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Rithum.

powered by