Rithum
Rithum
About Rithum
3P commerce is when the inventory owner and the channel owner are different, it’s that simple. It is also referred to as “unowned inventory” and includes business models like dropshipping, private marketplace vendor self-service, e-commission and public marketplaces. Rithum enables all these business models for some of the world’s leading brands and retailers. The company uniquely connects an extensive ecommerce network, processing $50bn+ GMV annually. Rithum’s 3P commerce solutions including AI-driven-features, help customers to diversify into new, profitable channels, expand assortment, reduce time to online and increase efficiency across the business.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of Rithum
• With Product Feed Management, ChannelAdvisor renews its commitment to helping brands and retailers save time and resources while making their products more visible on the increasing list of online social, shopping, ad networks, and other online destinations where consumers are discovering products. Through a centralized interface for data feed management and destination-specific optimization, brands and retailers can significantly improve product content and reduce destination site data errors without the internal lift required for manual feed management.
• Specifically designed for first-party and third-party sellers, ChannelAdvisor can seamlessly transition sellers and vendors from time-consuming, manual processes to automated keyword optimization across Amazon Sponsored Products campaigns. Sellers can achieve greater flexibility and control through highly-targeted keywords and customized rules based on their unique performance criteria, to get ahead of wasted spend.
• Through ChannelAdvisor’s support of Amazon’s new self-service display advertising solution, sellers can use reporting to quickly compare campaign performance across all Amazon advertising types.
• ChannelAdvisor offers brands a more comprehensive view of performance data for the ‘Where to Buy’ solution from a streamlined interface. The new reporting dashboard provides brands with immediate access to data on how consumers on the brand sites are interacting with their retail partners, enabling productive brand-retailer relationships.
• ChannelAdvisor’s Where to Buy (WTB) solution offers brands a means of easing the path to purchase for consumers from their websites or digital media campaigns. With the release of Multi-Brand WTB, manufacturers that have multiple consumer brands can present potential buyers with a complete portfolio of product information or a subset consisting of multiple related brands, improving the consumer experience and strengthening brand loyalty. Additionally, as a member of Nielsen’s Connect Partner Network, ChannelAdvisor is able to provide brands with access to local product availability data at a granular level, ensuring local store availability information is communicated to consumers as part of ChannelAdvisor’s WTB Buy Local solution.
• With more than half of online shoppers regularly comparing product prices across sellers, having a dynamic pricing strategy in place is essential to e-commerce success. With the new Velocity Repricer, which is available across nearly 140 marketplaces and webstores, ChannelAdvisor customers can create automated rules that adapt to fluctuations in market demand. With the new Pricing Console, exclusively for Amazon sellers, ChannelAdvisor allows sellers to more quickly utilize in-depth analytics to assess whether products are winning the Buy Box, identify opportunities for improvement, and apply automated pricing strategies to increase the odds of winning the Buy Box.
• Inventory planning is essential as under-forecasting inventory may result in lost revenue and over-forecasting inventory can result in excess storage costs and reduced profitability. ChannelAdvisor’s new Demand Forecaster Premium solution leverages machine learning and sales data to offer next-level product demand forecasting for top-selling products over the next 30, 60, and 90 days. These sophisticated prediction algorithms, along with new visualizations that allow easy analysis of demand by product, category, channel, distribution center, and fulfillment type, allow brands and retailers to make profitable, data-driven inventory decisions.
• Today’s empowered consumers demand fast and low-cost or free shipping. For many brands and retailers, it can be a challenge to profitably meet these requirements while managing orders from multiple channels and maintaining good standing on those channels. ChannelAdvisor’s Shipping Management Suite provides a comprehensive set of tools that allows sellers in the United States to meet those challenges by managing various aspects of the shipping management process, including integration with leading carriers, dynamic multi-carrier rate shopping, seamless hardware integration, API support for warehouse management integration, returns support, and more.
• ChannelAdvisor has continued to add new integrations to the ChannelAdvisor Fulfillment Services solution, which is designed to maintain all technical aspects of the fulfillment connections between suppliers and retailers. The solution provides the ability to quickly add new product sourcing capabilities, intelligent and cost-based order routing, automated inventory management, and product discrepancy resolution.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
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Features
Total features of Rithum: 14
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61 Reviews
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- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The Best platform for setting up your online marketplace business
Reviewed on 2019-09-20
I have shopped all around time and again to see what other competitors are coming up but I fail...
I have shopped all around time and again to see what other competitors are coming up but I fail every time to learn anything new. Channel Advisor is so far the best in the industry and it always is top in its game.. be it simplifying new updates which may be daunting, keeping up with industry trends, adding features, extremely talented customer support and of course a very solid platform. I believe that they are the best in the industry and offer great value and service.
Pros
The platform is more easy to understand, solid and simple compared to its competition. Their customer support is extremely talented.
Cons
The only thing I would say is pricing. I wish I could get a better pricing based on a lower tier.. maybe they should encourage sellers who are starting out and give them a basic platform to Manage Inventory and Orders only.
Response from Rithum
Meena,
Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you.
- Industry: Environmental Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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- Value for Money
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- Likelihood to recommend 8.0 /10
Logical Software that works well, but can be complex depending on your original data.
Reviewed on 2019-09-23
We use the software to pull data together from a range of sources since our systems are spread...
We use the software to pull data together from a range of sources since our systems are spread across multiple data points. This makes it more complex, but the software works in a logical manner. We don't use it for order management or stock, rather just as a system to transform and feed data to various marketplaces, and send orders back into our system. I took over a badly set up system and it has taken a year to sort the bad data from the good, and fully work through all of the issues from previous users at my company - the general consensus was that everyone hated CA because they didnt understand it. I actually find CA a logical and easy to use system. It has a lot of functionality and ability to be customised, and we have been able to automate a significant amount of our data flow and pricing strategies making us more effient.
Pros
Logical, plenty of Customization, helps with automation and efficiencies. I really like Channel Advisor , however it can become quite complex. When you understand the goal, and the software capabilities it is a great system and helps pull together and transform complex data, customizing it for each marketplace.
Cons
Once set up it can be hard to backtrack and redo the system, especially once its in operation. Important to get the data in the right way the first time. It's a tough program to hire for - it sits between IT, Data, and Marketing Content to some extent.
Response from Rithum
Cindie,
Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you.
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
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- Likelihood to recommend 1.0 /10
Awful customer service for the over priced charge
Reviewed on 2017-11-08
Being able to manage large amounts of inventory on one system across several third party sales...
Being able to manage large amounts of inventory on one system across several third party sales platform.
Pros
Great software for third party selling like eBay, Amazon and etc. Basically a one stop shop for large inventory management on multiple platforms.
Cons
It is highly overpriced which could have been overlooked because the platform helps manage your inventory and allows you to sell a lot of products. The customer service was awful and can only be reached by email. The usual response time was 48 to 72 hours. Your contact person only lasts a month or two and your left hanging with a new person every few months. They upgraded and removed a key feature that we used and when we addressed it, nobody contacted us back. In the end, we warned them that we were going to leave and nobody cared. It took them over a year with a cold call sales person to ask why we left and if we would like to come back. The software exchanged nearly killed the company and the salesperson didn't understand the explanation why we wouldn't come back and reach out again a month later.
Response from Rithum
We're very sorry to hear that you did not have a favorable experience with ChannelAdvisor. At ChannelAdvisor, we make great efforts to help our clients be successful. We wish you luck in the future.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 6.0 /10
Seems like a great product but project support is abysmal
Reviewed on 2020-10-19
The tool seems great and works well once properly configured. Lots of room to grow the business on...
The tool seems great and works well once properly configured. Lots of room to grow the business on to new platforms easily once properly configured, You will still need a lot of focus on the process and business logic required to create your initial feed, particularly where it comes to product pricing.
Pros
It allows us to get onboarded onto multiple market places easily with a single data feed and powerful rules engine. We can grow into solution as well.
Cons
The project and onboarding support has been dreadful. You are on your own. But that might be for the best as most of the good staff seem overworked and the rest don't seem to care. Make no effort to understand you business and ensure the tool is properly configured so you might as well just take the basic onboarding package and do it all yourself.
Response from Rithum
Dear Martin,
Thank you for bringing your concerns to our attention. We've made a note of your message and shared your concerns internally. Please know, we are always looking for ways to improve our Services and our customers' experience, so we appreciate your feedback. We know sustaining an e-commerce business can be a challenge, which is why we strive to provide each customer with the best solution for their business needs. If you have additional concerns with cases you have submitted, please reach out to your Account Manager directly. On behalf of our entire team, thank you for being a ChannelAdvisor customer.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The only marketplace listing management tool I'd recommend
Reviewed on 2019-09-25
I have used ChannelAdvisor for years, and have had very few negative experiences. The support staff...
I have used ChannelAdvisor for years, and have had very few negative experiences. The support staff are generally very quick to respond, and helpful in resolving support cases. There are various ways the platform enables users to solve problems on their own; such as creating a customized FTP feeds and scheduling automated tasks. I've used two of the competitor's platforms, and neither come close to the flexibility and intuitive use of ChannelAdvisor.
Pros
The product listing templates are very versatile. You can create unique rules to manage all products, a group of products, or even a single product. This allows us to easily manage many different types of product's data, and configure exactly the way we want.
Cons
When your product catalog is small, ChannelAdvisor's inventory management tools run very quickly. When your catalog is hundreds of thousands of products, the response times can be painfully slow in some situations.
Response from Rithum
Josh,
Thank you for this valuable feedback. We're glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you.
Rithum FAQs
Below are some frequently asked questions for Rithum.Q. What type of pricing plans does Rithum offer?
Rithum offers the following pricing plans:
- Free Trial: Not Available
ChannelAdvisor allows users to design their own solution based on multiple factors such as business size, number of users, target industry, and specialized features to determine a custom price. Please contact ChannelAdvisor directly for complete pricing details.
Q. Who are the typical users of Rithum?
Rithum has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Rithum support?
Rithum supports the following languages:
Chinese, Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish
Q. Does Rithum support mobile devices?
Rithum supports the following devices:
Q. What other apps does Rithum integrate with?
Rithum integrates with the following applications:
71lbs, BigCommerce, Descartes ShipRush, Lionbridge Language Cloud, NetSuite, Payoneer, Scout APM, ShipStation, ShippingEasy, Shipwire, Shopify, SkuVault Core, Terapeak Research, eDesk
Q. What level of support does Rithum offer?
Rithum offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, Chat
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