Shopify
About Shopify
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.
With Shopify’s eCommerce software, users get one unified platform to run their business with ease. Users can fully customize their online store, add new sales channels in seconds, manage unlimited products and inventory, fulfill orders in a single step, track sales and growth trends, and more.
Establish the company's brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, users can have a gorgeous store of their own that reflects the personality of their business.
Shopify currently powers over 160,000 retailers in 100 different countries, including: Tesla Motors, Gatorade, Forbes, Amnesty International, Encyclopedia Britannica, Maxim Magazine, CrossFit, Black Milk Clothing, Herschel Supply Co., and many more.
Key benefits of Shopify
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Reviews
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- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great Platform For Beginners in Ecommerce
Reviewed on 2024-10-01
Overall it was good, they make great websites whether they are blogs or stores and a better...
Overall it was good, they make great websites whether they are blogs or stores and a better selection of vendors than many of the other dropping shipping platforms.
Pros
I like that shopify had a wide selection of merchants to choose from when you were setting up your store, they had everything from simple merch, regular clothing and even an adult products(if thats what you want to set up!). Also, a lot of vendors work with them so they always have different promotions going on to get your store up and going. And if you want to pause it you can keep your whole store with out losing anything for a much lower cost.
Cons
What I didn't like is when it comes to getting your products into categories it's not as simple as going under the title of the page and checkmarking the products that you want for that page. Also, while they do have a lot vendors so many people use shopify that many times a lot of the products are sold out and thats a problem if you are going to be a vendor on a large platform with millions of users such as Shopify you have to keep up with the demand. And you can never just call everything has to be done through email and chat. And when shopify accounts were comprised such as mine was I would have rather spoke with someone about the situation than continue to have online interaction on the account that was compromised.
Alternatives Considered
WixReasons for Switching to Shopify
Much simplier in the ease of the use with some categories, also site security and security for both the shop owner and consumer seems to be more of a priority.- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great platform for E-commerce
Reviewed on 2025-01-24
Overall Shopify has been great for us we use a range of different technologies to provide the best...
Overall Shopify has been great for us we use a range of different technologies to provide the best service for our consumers and Shopify integrates with them all.
Pros
Sophisticated abilities for large companies.
Cons
The smaller brand reputation it brings, people seem to think it is for only small brands.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
DO NOT trust this evil company
Reviewed on 2024-08-20
After spending 8 months building and refining my store on Shopify, with absolutely no warning and...
After spending 8 months building and refining my store on Shopify, with absolutely no warning and no consultation with myself they took down my store and locked me out of my account permanently. They stated that my store was too 'high risk' for Shopify to support. We are a fully incorporated and licensed online retailer for garage equipment... would hardly say that is high risk.
Over the 8 months we were building the store my experience with Shopify's systems and their customer service was absolutely horrible. I have never encountered a business with so little care for their customers. AVOID SHOPIFY AT ALL COSTS. would give 0 stars if I could.
Pros
Absolutely nothing good to say about this company. Their user experience is terrible and their customer service is absolutely atrocious
Cons
Shopify has no interest in supporting small business. All they want to do is take your money and they do not care at all what happens to your business. I have never encountered another business with so little care for there clients. They are crooks and bullies. their user experience is FULL of bugs, you will constantly be reaching out to customer service. Their customer service is AWFUL its only an online chat (there's no way to talk to them on the phone) with a bunch of agents who have no idea what they are talking about, I was constantly receiving contradictory answers from different agents. The only reason they have customers is because of their massive marketing budget pushing lies onto the public. If people knew how this business operated no one would be using it. I can honestly say I have never had a worse experience with any business in any sector than I have had with Shopify. 8 months of hard work and money down the drain after they deleted my store and locked me out with no warning, no explanation and no consultation. To quote part of their brief and rude email; "for security and privacy reasons we are unable to divulge the results of our reviews and investigations" which makes no sense considering everything in the investigation would just be my details and info.
Reasons for Switching to Shopify
Because of their ecommerce focused website builder.- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Extremely simply held which has its pros and cons
Reviewed on 2024-11-29
Overall I still have to say that Shopify is an amazing tool for entrepreneurs who want to reach a...
Overall I still have to say that Shopify is an amazing tool for entrepreneurs who want to reach a broader audience. It is simple to set up and the admin view shows everything you need at one quick view.
Pros
Shopify is very simple and intuitive. It is perfect for people who are just starting out in the E-Commerce branch.
Cons
Despite Shopify being very intuitive and easy to handle, I still have to criticize this simple approach, as you reach your limits, concerning personal customization, very fast. This is particularly painful when it comes to doing SEO on Shopify where you are very limited!
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great e-commerce platform for SMB’s
Reviewed on 2025-01-15
Great e-commerce tool that will get you up and selling your products in no time.
Great e-commerce tool that will get you up and selling your products in no time.
Pros
Shopify is great to get small to medium size businesses started with e-commerce. With plenty of templates available you can get up and running in no time. They also have good payment integration partners making it easy to take payments.
Cons
The fees for transactions aren’t great especially on lower plans. It’s not the easiest system to customize, it’s significantly better than it was years ago, but there’s a good chance you’ll need a developer if you want something different than a standard template.
Shopify FAQs
Below are some frequently asked questions for Shopify.Q. What type of pricing plans does Shopify offer?
Shopify offers the following pricing plans:
- Starting from: US$29.00/month
- Pricing model: Subscription
- Free Trial: Available
BASIC SHOPIFY: $39 per month Online rate: 2.9% + 30¢ In person rate: 2.6% + 10¢ SHOPIFY: $105 per month Online rate: 2.7% + 30¢ In person rate: 2.5% + 10¢ ADVANCED SHOPIFY: $399 per month Online rate: 2.5% + 30¢ In person rate: 2.4% + 10¢
Q. Who are the typical users of Shopify?
Shopify has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Shopify support?
Shopify supports the following languages:
Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
Q. Does Shopify support mobile devices?
Shopify supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Shopify integrate with?
Shopify integrates with the following applications:
Birdeye, Brevo, Constant Contact, Cyfe, Extensiv Order Management, Get Satisfaction, Heartland Retail, Instagram, Kissmetrics, Mad Mimi, Mailchimp, Meta for Business, PayPal, Privy, QuickBooks Online, Twitter/X, Zapier
Q. What level of support does Shopify offer?
Shopify offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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