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Text Request vs Mteja
Overview
Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
Mteja is a unified customer engagement platform that integrates multiple communication channels including Calls, SMS, WhatsApp, and USSD into a single interface. The system offers comprehensive CRM features with customer profile building, sentiment analysis, and data-driven insights for personalized engagement. Businesses can leverage Mteja's chatbots, campaign tools, and ticketing system to automate workflows and efficiently manage customer interactions.
Mteja is a unified customer engagement platform that integrates multiple communication channels including Calls, SMS, WhatsApp, and USSD into a...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
Images
No images available
Pricing
Starting from
US$59.00/month
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.6/ 5Features
4.5/ 5Customer Service
4.7/ 5Value for Money
4.6/ 5Ease of Use
4.7/ 5Features
4.8/ 5Customer Service
4.7/ 5Value for Money
4.7/ 5Features
Total features 66
- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- Autoresponders
- Batch Communications
- CRM Software
- Campaign Management Software
- Campaign Scheduling
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Contact Management Software
- Customer History
- Customer Segmentation
- Customizable Fields
- Customizable Templates
- Dashboard Software
- Data Import/Export
- Employee Database
- Feedback Management
- File Sharing Software
- Inbox Management
- Interaction Tracking
- Live Chat Software
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile Coupons
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Newsletter Management
- Personalization Software
- Polls/Voting
- Proactive Chat
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Role-Based Permissions
- SMS Messaging
- Scheduled Messaging
- Search/Filter
- Sentiment Analysis
- Surveys & Feedback
- Tagging
- Template Management
- Text-to-Win
- Third-Party Integrations
- Transcripts/Chat History
- Video Conferencing Software
- Widgets
Total features 7
- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- Autoresponders
- Batch Communications
- CRM Software
- Campaign Management Software
- Campaign Scheduling
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Contact Management Software
- Customer History
- Customer Segmentation
- Customizable Fields
- Customizable Templates
- Dashboard Software
- Data Import/Export
- Employee Database
- Feedback Management
- File Sharing Software
- Inbox Management
- Interaction Tracking
- Live Chat Software
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile Coupons
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Newsletter Management
- Personalization Software
- Polls/Voting
- Proactive Chat
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Role-Based Permissions
- SMS Messaging
- Scheduled Messaging
- Search/Filter
- Sentiment Analysis
- Surveys & Feedback
- Tagging
- Template Management
- Text-to-Win
- Third-Party Integrations
- Transcripts/Chat History
- Video Conferencing Software
- Widgets
Integrations
- Clio
- FranConnect
- HubSpot CRM
- Lead Gen & CRM (formerly SharpSpring)
- Pipedrive
- Shift4Shop
- Square Point of Sale
- Square for Retail
- SugarCRM
- Zapier
Not provided by vendor
