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ManageEngine OpManager MSP

About ManageEngine OpManager MSP

ManageEngine OpManager MSP is a holistic multiclient network monitoring and management tool that is solely designed for service providers to keep an eye on client network devices. It has a user-friendly GUI, streamlines management tasks, reduces the workload, and aids in gaining optimal performance from client network devices. OpManager MSP's network visualization features offer unified visibility into multiple client networks. You can save resources by automating basic L1 and L2 troubleshooting operations, monotonous maintenance tasks, and analyzing client network performance and trends.

With OpManager MSP's new NCM add-on managed service providers can manage network configurations, compliance without much effort, and identify firmware vulnerabilities to enhance security. This tool reduces the complexity of using multiple tools to manage multi-client networks and varied components of a network.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription
Pricing plans
Free Trial

Key benefits of ManageEngine OpManager MSP

  • Granular monitoring: With the help of OpManager MSP's visualization tools, MSPs can obtain complete visibility across the multiclient environment. Gain detailed visibility into client networks. No matter how many client networks they monitor or how many alarms are generated, service providers will never miss a potential network disaster with this level of visibility.
  • Holistic fault management: A single, minor mishap in one of the network's devices can have an impact on the entire multiclient system as it can quickly escalate into a network or device outage. OpManager MSP assists the technician team in identifying network incidents, finding their root causes, and resolving them quickly.
  • IT workflow automation: Routine, mundane operations can be automated with OpManager MSP's workflow automation tool, as troubleshooting procedures don't always require human effort. The MSP team can now focus entirely on things that offer value due to the fact that a lot of resources have been spared.
  • NCM add-on: Stay up to date with configuration changes made in your client networks, remain compliant with the most recent industry regulations like the PCI DSS, HIPAA, CISCO IOS, SOX, and one can create custom policies as well. Identify firmware vulnerabilities and apply the necessary patches to secure your multiclient environment from intrusions.
  • In-house ITSM integration: Configuring integration to client-specific ServiceDesk Plus MSP accounts ensures faster troubleshooting. This out-of-the-box feature lets you customize the message in the form of alerts that are to be passed on as tickets based on your requirements. Client-specific ITSM ticketing mechanism ensures faster troubleshooting.
  • Exhaustive reports: An MSP must evaluate past data and forecast future growth trends. Service providers may easily analyze and anticipate performance setbacks and network failures with the help of OpManager MSP's detailed, customizable reports. This enables them to maintain a disaster-free multiclient network environment.

    • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    American Samoa, Anguilla, Antigua and Barbuda, Argentina, Aruba and 95 others

    Supported Languages

    English

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription
    Pricing plans
    Free Trial

    Images

    ManageEngine OpManager MSP Software - ManageEngine OpManager MSP dashboard
    ManageEngine OpManager MSP Software - ManageEngine OpManager MSP inventory
    ManageEngine OpManager MSP Software - Device snapshot
    ManageEngine OpManager MSP Software - Probe details
    View 4 more

    Features

    Total features of ManageEngine OpManager MSP: 97

    • API
    • Access Controls/Permissions
    • Active Directory Integration
    • Activity Dashboard
    • Activity Monitoring
    • Activity Tracking
    • Alerts/Escalation
    • Alerts/Notifications
    • Audit Trail
    • Automated Scheduling
    • Automatic Backup
    • Backup and Recovery
    • Bandwidth Monitoring
    • Baseline Manager
    • Build Automation
    • CPU Monitoring
    • Capacity Management
    • Capacity Planning Software
    • Change Management Software
    • Compliance Management
    • Compliance Tracking
    • Configurable Workflow
    • Configuration Management
    • Continuous Monitoring
    • Credential Management
    • Customizable Dashboard
    • Customizable Reports
    • Dashboard Creation
    • Dashboard Software
    • Data Migration
    • Data Storage Management
    • Data Visualization Software
    • Database Monitoring
    • Device Auto Discovery
    • Diagnostic Tools
    • Disaster Recovery
    • Downtime Tracking
    • Drag & Drop
    • Email Alerts
    • Event Logs
    • HIPAA Compliant
    • IT Asset Management Software
    • IT Asset Tracking
    • IT, Server & Network Monitoring Software
    • Incident Management Software
    • Incident Mapping
    • Inventory Management Software
    • Issue Management
    • Maintenance Scheduling
    • Mobile Alerts
    • Mobile Network Troubleshooting
    • Monitoring
    • Multi-Device Support
    • Multi-Location Monitoring
    • Network Analysis
    • Network Mapping
    • Network Monitoring Software
    • Network Provisioning
    • Performance Management
    • Performance Metrics
    • Performance Monitoring
    • Policy Management Software
    • Predictive Analytics Software
    • Process/Workflow Automation
    • Real-Time Analytics
    • Real-Time Data
    • Real-Time Monitoring
    • Real-Time Notifications
    • Real-Time Reporting
    • Real-Time Updates
    • Relationship Mapping
    • Remediation Management
    • Remote Access/Control
    • Remote Monitoring & Management
    • Remote Update/Installation
    • Reporting & Statistics
    • Reporting/Analytics
    • Risk Alerts
    • Role-Based Permissions
    • SSL Security
    • Scheduling Software
    • Search/Filter
    • Secure Data Storage
    • Simple Network Management Protocol (SNMP)
    • Status Tracking
    • Third-Party Integration
    • Third-Party Integrations
    • Threshold Alerts
    • Trend Analysis
    • Troubleshooting
    • Uptime Reporting
    • User Management
    • Virtual Machine Monitoring
    • Virtualization Software
    • Visual Analytics
    • Web Traffic Reporting
    • Workflow Management Software

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    Overall rating

    4.4 /5
    (72)
    Value for Money
    4.8/5
    Features
    4.7/5
    Ease of Use
    4.6/5
    Customer Support Software
    4.7/5
    96%
    recommended this app
    Learn more about ManageEngine OpManager MSP
    Sort by
    Most Helpful Most Recent

    72 Reviews

    Wasantha
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 501–1,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Opmanager MSP for Multi platform , multi tenant observability

    Reviewed on 2025-02-05

    beyond the expectations, customized dashboards for enhanced view and easy tracking, multiple way of...

    beyond the expectations, customized dashboards for enhanced view and easy tracking, multiple way of Integration even with other endors

    Pros

    Multi-platform , Multi-Tenancy Expandability, enhanced discoverability and 11000+ device templates to robust the instance configurations.

    Cons

    limitation of the nuber of nodes can be monitored over a single probe

    Eser
    Overall rating
    • Industry: Higher Education Software
    • Company size: 1,001–5,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Offered increased visibility within client systems networks

    Reviewed on 2025-04-11

    Pros

    I liked that OpManager MSP has features that allow separating and tracking numerous client networks with the data or genuine alerts without confusion. One area that is a considerable benefit is its ability to isolate the infrastructure per tenant, but with centralization.

    Cons

    One problem I have is that sometimes delay in SNMP trap-based alerting is an issue I have. Most noticeably, when it checked custom hardware in the system, it takes just a little bit longer than what I would expect to display device state changes.

    Nirmal
    Overall rating
    • Industry: Transportation/Trucking/Railroad
    • Company size: 501–1,000 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 5.0 /10

    Manage Engine is monitor the IT asserts in the network equipment availability and utilization

    Reviewed on 2023-05-19

    Pros

    use to monitor field equipment at once place. performance and load monitoring. seeking for more IOT equipment features are required.

    Cons

    SNMP interface is required for irrespective of the operating system, options require to interface like RFID readers, Cameras, controllers, PLC and other IP based devices.

    Mohamed
    Overall rating
    • Industry: Construction
    • Company size: 501–1,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Allows me to further investigate particular switch ports

    Reviewed on 2025-04-10

    Pros

    With the help of OpManager MSP, I can set an uptime goal and get the information about deviations in real time, as well as give historical information during reviews. The clients are now able to see the quality of the services delivered closely, and I do not spend much time discussing outages.

    Cons

    When a device is associated with many other devices, the structure of the network map may lack comprehensive presentation. Interface connectivity is not always clear in some routers or switches especially when designing circuits and layouts.

    Hicham
    Overall rating
    • Industry: Management Consulting
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Hybrid environments are easy to manage with its help

    Reviewed on 2025-04-26

    Pros

    I specifically like the way ManageEngine Applications Manager helps in the monitoring of applications. It assists me in tracking diversified information across various platforms, whether servers or particular applications, which aids in diagnosing issues and enhancing overall performance swiftly.

    Cons

    There several restrictions when it comes to modifying reports for certain requirements.

    ManageEngine OpManager MSP FAQs

    Below are some frequently asked questions for ManageEngine OpManager MSP.

    ManageEngine OpManager MSP offers the following pricing plans:

    Subscription pricing starts at $795. Perpetual pricing starts at $1995. For more details on the pricing, contact ManageEngine.

    ManageEngine OpManager MSP has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    ManageEngine OpManager MSP supports the following languages:

    English

    ManageEngine OpManager MSP supports the following devices:

    ManageEngine OpManager MSP integrates with the following applications:

    IPAM, ManageEngine Log360, ManageEngine NetFlow Analyzer, ManageEngine Network Configuration Manager, ManageEngine ServiceDesk Plus MSP, ServiceDesk

    ManageEngine OpManager MSP offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

    See all software categories found for ManageEngine OpManager MSP.

    Folder icon Server Management Software
    Folder icon Network Monitoring Software
    Folder icon IT, Server & Network Monitoring Software
    Folder icon Network Management Software
    Folder icon Network Troubleshooting Software
    Folder icon Managed Service Providers (MSP) Software
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