--- description: Detailed reviews on Syncro based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Syncro with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Syncro Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [ITSM Software](/directory/292/it-service-management-itsm/software) > [Syncro](/software/2047491/syncro) # Syncro Canonical: https://www.getapp.ca/software/2047491/syncro Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/2047491/syncro?page=2) > Strengthen security, streamline operations, and scale support with Syncro’s unified IT platform. > > Verdict: Rated **4.6/5** by 148 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Syncro \-Automated Endpoint Management: Gain complete visibility and proactive control across your entire environment. -Integrated Microsoft 365 Security: Harden your Microsoft environment with tenant management, security baselining, identity controls, and more. -Orchestrated Service Desk: Turn technical alerts into actionable workflows with a smart ticketing engine that links directly to endpoint and user data. -Unified Security Operations: Eliminate silos and screen hopping by embedding security practices directly into your daily IT management tasks. -Scalable IT Automation: Leverage a powerful scripting library and advanced automation to manage thousands of endpoints without increasing your headcount. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 148 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Servably - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$129.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Syncro pricing is refreshingly simple with no hidden fees or hassle. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Anti Virus - Backup and Recovery - Billable Items Tracking - Billing & Invoicing - Business Process Automation - CRM Software - Calendar Management - Change Management Software - Client Portal - Configuration Management - Contract/License Management - Customizable Branding - Customizable Fields - Customizable Reports - Customization - Dashboard Software ## Integrations (30 total) - Bitdefender GravityZone - CloudRadial - Descartes ShipRush - Domotz - Dropbox Business - Emsisoft Anti-Malware - Huntress - IT Glue - ITMC Lifecycle - MSP360 Backup - Mailchimp - Microsoft Teams - Mission Control - Narmada - Office 365 Document Management ... and 15 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [ITSM Software](https://www.getapp.ca/directory/292/it-service-management-itsm/software) ## Related Categories - [ITSM Software](https://www.getapp.ca/directory/292/it-service-management-itsm/software) - [Managed Service Providers (MSP) Software](https://www.getapp.ca/directory/645/managed-service-providers-msp/software) - [Remote Monitoring and Management Software](https://www.getapp.ca/directory/1767/remote-monitoring-and-management/software) - [Professional Services Automation Software](https://www.getapp.ca/directory/331/professional-services-automation/software) - [Workflow Management Software](https://www.getapp.ca/directory/566/business-workflow/software) ## Alternatives 1. [Cove Data Protection](https://www.getapp.ca/software/108695/solarwinds-msp-backup-recovery) — 4.6/5 (372 reviews) 2. [N-central](https://www.getapp.ca/software/1999255/solarwinds-n-central) — 4.2/5 (253 reviews) 3. [N-sight RMM](https://www.getapp.ca/software/109249/solarwinds-msp-rmm) — 4.3/5 (197 reviews) 4. [Atera](https://www.getapp.ca/software/102017/atera) — 4.5/5 (448 reviews) 5. [SuperOps](https://www.getapp.ca/software/2050597/superops-ai) — 4.6/5 (65 reviews) ## Reviews ### "A great system that scales with your growth" — 5.0/5 > **Paco** | *December 16, 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The best feature of the system is the complete integration of both the RMM and PSA. Having the ability to customize the system to your needs for information to store or manage your client's assets makes our day to day easier. The constant new feature releases let us know the system is constantly being improved. > > **Cons**: Not much to dislike. As you use the system there are plenty of training resources to get around any dislikes or issues you may run into. The great thing about Syncro is depending on your used case there is probably more than one way to achieve this goal. > > I can't say enough how amazing the team is there. From \[SENSITIVE CONTENT HIDDEN\] and everyone in between has allowed our MSP to grow from a 1 man shop to having 5 employees. Not only has their help allowed us to shift our initial system to scale but allowed us to better understand how to utilize the tools and features of the system. ----- ### "Syncro for the Win" — 4.0/5 > **Cody** | *December 5, 2025* | Financial Services Software | Recommendation rating: 7.0/10 > > **Pros**: Per agent pricing is what steered us to SyncroMSP. We had used Spiceworks for over a decade because it was free and we did not want to have to pay per device since it is always easy to grow this type of relationship but increasingly difficult when the need to shrink arises. > > **Cons**: We use Syncro for an internal helpdesk and asset inventory system. Out of the box it is geared to use by an MSP. > > 2 years in and all of our complaints are cosmetic. This was an easy change to justify after nearly a decade using Spiceworks. ----- ### "Started out liking it and ended up hating it" — 2.0/5 > **Joe** | *October 21, 2024* | Information Technology & Services | Recommendation rating: 1.0/10 > > **Pros**: When we first started using it the price, but they raised it and created higher price tiers for new features > > **Cons**: Its not reliable, many features dont work properly. Support is terrible and after they raised prices other solutions offered better roi > > At first it was great, but then realized they care more about how they look then being a quality product. They use a facebook group that is private and will remove you from it even when younare a paid user to keep other users from seeing the issues you are experiencing and lack of support ----- ### "A Solid All-in-One RMM/PSA Tool That Simplifies Daily IT Operations" — 5.0/5 > **Samitha** | *March 12, 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Syncro brings RMM and PSA together in one platform, which eliminates the need to juggle multiple tools. The scripting and automation capabilities are a huge time-saver for routine maintenance tasks. The ticketing system is intuitive, and being able to tie tickets directly to assets and billing makes day-to-day work much smoother. > > **Cons**: The reporting features could use more depth and customization. Occasionally the interface feels a bit slow to load, and some advanced settings aren't the most intuitive to find at first. There's a learning curve when getting started, but it levels off quickly. > > Syncro has been a reliable and efficient platform for managing endpoints, automating repetitive tasks, and handling client tickets all in one place. As an IT technician, it keeps my workflow organized and cuts down on tool-switching. The value for the price point is hard to beat compared to similar platforms. ----- ### "My personal experience an dhonest review" — 5.0/5 > **Paul** | *November 26, 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: I have been using Syncro for the past 6 years and the reason I switched was the pricing structure. We use Syncro for our Internal IT and we utilize Ticketing, Invoicing, Products and Services as well as Purchase Orders. Syncro is constantly evolving and adding more features as the years go by. Within the last few years this has significantly accelerated. So far I am extremely happy and do not plan on moving away from Syncro any time soon. > > **Cons**: I would like to do more automation with incoming tickets but have found there is a number of automation functions missing and cannot fully do everything I would like at this time. I have been told that this will be added to the roadmap, so I will patiently wait for this. > > My experience has been great so far. Being that we are a small internal IT, the products work great for what we need and the price is exceptional as we do not have to worry about fluctuating assets we can budget our cost for the product as it only changes if we hire more people into our team. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/2047491/syncro?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2047491/syncro) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data