CasePacer
CasePacer
About CasePacer
CasePacer is a personal injury case management software that helps law firms streamline operations related to document creation, time tracking, billing, and more on a centralized platform. It enables staff members to create a case database with details, including medical evaluations, economic loss, insurance, and defendant attorney information.
CasePacer provides a built-in library of document templates, which allows employees to autofill case information and edit documents based on individual case files. The tickler workflow module lets team members set up tickler due dates across multiple files, ensuring timely delivery and filing of documents. The demand and negotiation functionality lets legal associates manage and maintain records of multiple negotiations, demands, and offers on a unified platform. It also provides a case-specific unique email address to send, receive, and store case related messages and documents.
CasePacer's expense management tool enables supervisors to set up expense types, such as billable hours, medical provider, copying, police reports, investigator, and court, among other categories. The built-in calendar lets lawyers track daily schedules, access ticklers and receive alerts based on due dates and scheduled tasks.
Pricing starting from:
US$5.00/month
- Free Version
- Free Trial
- Subscription
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
US$5.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of CasePacer: 47
Alternatives
Neos
Filevine
Clio
8am MyCase
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Company size
Time used
19 Reviews
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- Industry: Legal Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Consistency, control and scalability
Reviewed on 2020-09-17
It's been terrific! Their team is very knowledgeable and responsive. Our lawyers are able to...
It's been terrific! Their team is very knowledgeable and responsive. Our lawyers are able to carry larger dockets with more control and fewer team members.
Pros
The software is smart. All of our processes are embedded into the workflows of the software. The ticklers point the way and make it impossible for the user to fail. Very efficient and gives you the confidence that comes with knowing everything is under control.
Cons
Change can be hard. Some people will resist letting go of the old way of doing things. It is worth it for the efficiency gains and peace of mind.
Response from CasePacer
Thank you for the feedback! It was great to read Fireproof and really understand how Mike Morse Law Firm grew by committing to their processes and resources. It's a perfect example of what law firms can accomplish with the right people and the right tools. We appreciate working with your team and learning how to make our products even better!
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
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Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Good program with even more improvements on the way
Reviewed on 2020-09-17
Overall it's been a positive experience, and it's a good product.
Overall it's been a positive experience, and it's a good product.
Pros
As a user, it's easy to navigate. If you use it properly and to it's full capacity, it helps to make sure you're not missing something important that could result in malpractice. I also know that the company cares about user experience, and is taking into account the feedback from their users as they're working on making a lot of new improvements.
Cons
It can be overwhelming if you turn on every workflow and "tickler" (to-do) that is available, but you can customize things/turn them on or off. It works fine, but there are so many upcoming improvements and it feels like it's taking a really long time. I wish there was more ability to customize things as an admin rather than waiting for the company to get back to you on certain things.
Response from CasePacer
Thank you for the review! We love how your team embraces the intelligent workflows and personalized them to match your process. We're very excited to continue rolling out features, from integrations with new partners to improved damage tracking. As always, we enjoy the feedback that helps us build a better product for plaintiff firms. Keep it coming, and thank you again!
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Legal Software for All Sizes
Reviewed on 2020-08-11
Made tracking easy, work faster, and more beneficial for a team together.
Made tracking easy, work faster, and more beneficial for a team together.
Pros
The organization of the case file pages are easy and detailed.
Cons
Templates for document creation is a tough workaround to learn.
Response from CasePacer
Thank you for the very nice review!
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
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Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Paralegal Review
Reviewed on 2024-07-18
Pros
All the client cases being in one place and all the client cases have similar organization making it easier to review new case files.
Cons
There is no privacy amongst co-workers. Any co-worker can look at my cases and my documents.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Efficient, intuitive and Scaleable
Reviewed on 2020-09-07
Our firm has grown exponentially because of our ability to be more efficient and nimble. I was on...
Our firm has grown exponentially because of our ability to be more efficient and nimble. I was on the ground floor with Case Pacer. I participated on the attorney advisory committee to assist in developing the software. I have a COSI major from Brandeis University and have thoroughly enjoyed the process and journey. Case Pacer is a software for the attorney, to make them better counselors and advocates for their clients.
Pros
This organizes all users into the same game plan. The built in efficiencies allow the legal team to manage far more client cases than before. While this is hugely important, it cannot be overstated that cloud based, secure information management allows us to be paperless. No filing cabinets. No storage facilities or office space consumed and overwhelmed by paper. Know in a glance the status of a case, so taking phone calls is much easier and stress free.
Cons
Its primary draw back is being improved. Knowing what team members are doing with their time (especially if working remotely) can be challenging. New reporting that is being improved allows managers to see the work of the team. Also, if transitioning from a different case management platform, you may find integration less than seamless. But the effort in the transition is well worth it.
Response from CasePacer
Roger, thanks for the awesome review! We have been working hard to meet your expectations for the past 7 years and we have a better product for it. You and your team have been a joy to work with; we look forward to meeting with you again soon.
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CasePacer FAQs
Below are some frequently asked questions for CasePacer.Q. What type of pricing plans does CasePacer offer?
CasePacer offers the following pricing plans:
- Starting from: US$5.00/month
- Pricing model: Subscription
- Free Trial: Not Available
CasePacer is available on monthly and deferred pricing plans. It starts from $5/monthly.
Q. Who are the typical users of CasePacer?
CasePacer has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does CasePacer support?
CasePacer supports the following languages:
English
Q. Does CasePacer support mobile devices?
CasePacer supports the following devices:
Q. What other apps does CasePacer integrate with?
CasePacer integrates with the following applications:
Docusign, Kenect, Microsoft 365, Microsoft Outlook, QuickBooks Online
Q. What level of support does CasePacer offer?
CasePacer offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support
Related categories
See all software categories found for CasePacer.
Law Practice Management Software