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HoldMyTicket

5.0 (11)
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Event management and mobile box office

About HoldMyTicket

HoldMyTicket is a cloud-based event ticketing and box office management solution which aids businesses in organizing and carrying out events. It offers modules for event ticketing, box office management, and customer relations management. Designed for businesses that manage events such as concerts, festivals, tours, sports, and more, HoldMyTicket can be customized to suit any event from a small networking meeting to a large-scale concert.

The HoldMyTicket platform offers three unique products to help businesses manage their event; Spark for online ticketing, Swarm mobile box office, and Shift for customer relations management. Across the three products, the platform offers features including reserved seating management, email marking, ticket scanning, live attendance reporting, season ticket and multi-ticket management, admission control, and third party integrations.

HoldMyTicket can be used on any device, including tablets and mobile devices, in order to facilitate events management on-the-go and provide a fully mobile box office and check-in service. Users can manage walk-up sales and accept cash, check, and credit card payments on the spot. HoldMyTicket also functions in offline mode so that no data is lost when an internet connection is not available.


Images

HoldMyTicket Software - HoldMyTicket attendance tracking for events
HoldMyTicket Software - HoldMyTicket ticket barcode scanning
HoldMyTicket Software - HoldMyTicket attendee check-in
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Not sure about HoldMyTicket? Compare with a popular alternative Show more details

HoldMyTicket

5 (11)
VS.
Most reviewed

Starting Price

No pricing found
US$0.25

Pricing Options

Free version
Free trial
Free version
Free trial

Features

74
92

Integrations

No integrations found
17

Ease of Use

4.9 (11)
4.7 (190)

Value for Money

4.9 (11)
4.8 (190)

Customer Service

4.9 (11)
4.9 (190)
Green rating bars show the winning product based on the average rating and number of reviews.

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Overall rating

5 /5
(11)
Value for Money
4.9/5
Features
4.7/5
Ease of Use
4.9/5
Customer Support Software
4.9/5

100%
recommended this app
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11 Reviews

Ron Show more details
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

They Do What They Say and More

Reviewed on 2019-05-17

They under promise and over perform. The team at HMT is an absolute pleasure to work with and I...

They under promise and over perform. The team at HMT is an absolute pleasure to work with and I couldn't ask for a better ticketing partner. So glad that we chose them over the "Big Guys" in the ticketing industry. 5 Stars all day!

Pros

Consistent quality product and service from their staff. They always answer their phones and return emails.

Cons

Hard to come up with something here. There are more things I wish it did but they are willing to integrate or build API's and they are always agile.

Randy
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Hold My Ticket excels for our ticketing and nonprofit needs.

Reviewed on 2024-11-27

Magnificent - a great deal of customized features. We do not charge ticket fees and our patrons...

Magnificent - a great deal of customized features. We do not charge ticket fees and our patrons love that feature.

Pros

Years of service and functionality without an interruption.

Cons

Need ability to put single seats on hold.

Elizabeth
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used for 1-5 months
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Easy way to coordinate group tickets

Reviewed on 2021-07-27

Its definitely easy to sell tickets for events. The user experience is very simple and streamlined.

Its definitely easy to sell tickets for events. The user experience is very simple and streamlined.

Pros

This site was pretty easy to navigate and locate the tickets that I needed. It is especially useful for us with virtual events. I like how they send updates, each time a ticket is purchased.

Cons

There are not many cons, but maybe it would be easier to see the total number of tickets sold for a certain event, if there was a specific page on the site that tracks it.

Michael
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

I strongly recommend HMT!

Reviewed on 2024-12-06

Exceptional! They have grown with my tour company and become a huge part of our tram.

Exceptional! They have grown with my tour company and become a huge part of our tram.

Pros

HMT has proven to be an incredible asset for my tour business. Our customers love the HMT experience, ticket purchasing is easy and efficient. I also HMT for events that I organize. Again, exceptional service and ease of use for those buying tickets to my events.

Cons

Nothing to say here. HMT gets the job done every time, all the time.

Garrett
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Holdmyticket review

Reviewed on 2019-05-18

My overall experience with Holdmyticket has been extremely positive - hands on customer service...

My overall experience with Holdmyticket has been extremely positive - hands on customer service second to none. The pricing also is very competitive.

Pros

There are so many features I like about this software. I like how simple it is to use. We appreciate the live ticketing purchase updates, The ease of which we can capture our repeat customers data. I like that I can build an event from my Iphone (if I need to) in a very short time. We can repeat events easily. It builds facebook events for us. I could go on and on but I like that the features are not hidden or hard to find- there are a probably over a hundred things the software can do for you and it's all self explanatory and simple to use.

Cons

I really have to think about this, but I would like to be able to manipulate the title of the events a little easier (font sizing, Italics, bold font, etc.) Other than that I honestly can't think of anything.

HoldMyTicket FAQs

Below are some frequently asked questions for HoldMyTicket.

HoldMyTicket offers the following pricing plans:

  • Free Trial: Available

HoldMyTicket gives the option to take on the whole cost, partial cost, or pass the cost on to ticket buyers.

HoldMyTicket has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

HoldMyTicket supports the following languages:

English

HoldMyTicket supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations HoldMyTicket has

HoldMyTicket offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

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