TherapyMate
TherapyMate
About TherapyMate
TherapyMate is a web-based health and practice management software that enables practice owners to automate functions like reminders, scheduling, reminders, client portal, insurance billing, customizable & templated notes, expense tracking, and document management. The cloud hosted product caters to the needs of both midsized and enterprise level health agencies across the United States and Canada.
TherapyMate offers workflow optimization by allowing users to track their appointments & schedules and the daily tasks assigned to them. Some of its key workflow management features include managing calendars & scheduling recurring appointments, sending automated appointments for scheduled task completion, mobile app for iPhone and Android devices.
The product offers electronic health records management which includes functionalities such as therapy notes for treatment plans, psychological evaluation in pre-defined templates. It also has a centralized repository for storing patient health records that enables professionals to get details around patient history and treatment plans on-demand. TherapyMate also offers a billing & payments module that enables business owners to track period wise revenue generation summary. Some of the key features of this module include a single window view of patients insurance balance & payment histories, invoice generation, automatic collection of payments, and batch billing.
TherapyMate is HIPAA compliant and enables customers to fulfill their audit & compliance requirements by effectively managing transaction logs. The product is cloud hosted in a SAS70 Type II Certified Data Center. TherapyMate is utilized by clinical professionals that include therapists, social workers, counselors, and psychiatrists.
Pricing starting from:
US$29.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of TherapyMate
? TherapyMate is hosted on the cloud and enables business owners to manage functions like appointments, patient scheduling, billing, income, documentation, and expenses.
? The product works on a subscription based model with no upfront costs. It can be accessed on-demand from any device such as web browsers, mobile devices, and tablets.
? TherapyMate enables business owners to optimize their workflows by providing them with a personalized dashboard to view their calendars and tasks scheduled for the day.
? The product provides a centralized repository for electronic health records offering a personalized information page with supporting records for each patient.
? TherapyMate offers electronic payment collection and automatic billing processing, which reduces the time a user spends in tracking claims, sending statements and recording payments.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
US$29.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of TherapyMate: 27
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Company size
Time used
10 Reviews
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- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Perfect for my Practice
Reviewed on 2020-03-13
Pros
I love the ease with which I can create process notes and treatment plans, and how everything is seamlessly integrated. Another thing I like about TherapyMate is that it is constantly being updated with new features.
Cons
I haven't found anything negative about the software. I did have a few problems, like adding an unusual service code, but when I called, the customer service offered was excellent.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Customer service is available
Reviewed on 2024-11-07
95% excellent in most areas. Dissatisfied (and hurt frankly) with being treated rudely when I have...
95% excellent in most areas. Dissatisfied (and hurt frankly) with being treated rudely when I have a been a long time and very loyal customer. i
I have told and will continue to tell many people to use this ERH because he is always growing and adding new, very useful features.
Pros
That customer service was always available.
Cons
That the customer service seems to have changed over time and at times has felt rude and annoyed toward my staff.
Response from TherapyMate
We did recently ask your Practice to start using our Help Center to find solutions to your questions or issues and if need then contact us directly by opening a Help Center ticket. Your Practice has historically been at the top of the list for making the most support requests via email. Sometimes as many as 3, 4, even 5 per week. The average for a Practice who has subscribed for 7 years like yours, is less than a dozen per year. In all fairness to the entire TherapyMate community we feel this change will allow the TherapyMate team more time to focus on adding new features and enhancements that our subscribers are looking for. This will also help us keep our prices low. Thanks for your assistance in this matter.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Terrible system
Reviewed on 2022-12-10
In over 30 years of billing, I have never seen anything like it. Customer Support is one guy, who...
In over 30 years of billing, I have never seen anything like it. Customer Support is one guy, who is grumpy and less than helpful.
Pros
Absolutely nothing, I can't believe anyone uses it and has accurate bookkeeping.
Cons
Payment posting, there is no balancing function. In other software, you enter a check amount and post until you reach zero. This helps you know that you posted it all and correctly. That is a very basic function that is missing in this system. This system also makes you have multiple accounts if the patient switches providers. It also doubles your invoice line if there are 2 insurances on the patients account.
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Solution for my Group Practice
Reviewed on 2022-12-21
I've been using TherapyMate for over 10 year now. Couldn't run my Practice without it. Great...
I've been using TherapyMate for over 10 year now. Couldn't run my Practice without it. Great product and great support.
Pros
I don't need multiple applications to run my Practice. TherapyMate provides the key features and services that I need to run a successful practice. Scheduling, Psychotherapy Notes, Client Portal, Reminders, Smartphone App, Telehealth, Insurance Billing, Income Tracking, Expense Management, Document Storage.
Cons
Would like to be able to share client charts with multiple clinicians at the same time. I understand that feature is coming in early 2023.
- Industry: Mental Health Care
- Company size: Self Employed
- Used Monthly for 1+ year
-
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- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Therapymate as a software to improve efficient mental health services.
Reviewed on 2020-12-13
This software allows professionals such as social workers, psychologists, psychiatrists, therapists...
This software allows professionals such as social workers, psychologists, psychiatrists, therapists and counselors to work efficiently through the feautures it pocessed.
Furthermore, I think if this software is added with many features which will allow users to correct their errors, it will be friendly to users.
By improving these feautures, therapymate will be the best in terms of treating mental diseases.
Pros
Actually, I really like all the feautures in this software which allows professionals to investigate on mental behavioural health.
It also helps users to work efficiently and make their work easier and faster.
Therapymate is simple to use for users and promote the well being of patients.
Cons
I really don't like the fact that there are some feautures in this software which are not friendly to users.
It does not allows users to correct errors
Response from TherapyMate
Thanks for your review Hussaini. We do strive to be the easiest EHR out there and welcome user feedback. We take action on that feedback and implement most of the suggestions that we receive through our customer support channels. Please contact me at your earliest convenience to discuss the improvements you have in mind.
Don Greene
President
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TherapyMate FAQs
Below are some frequently asked questions for TherapyMate.Q. What type of pricing plans does TherapyMate offer?
TherapyMate offers the following pricing plans:
- Starting from: US$29.00/month
- Pricing model: Subscription
- Free Trial: Available
50 Users: $29 per month 75 Users: $39 per month 100 Users: $59 per month 200 Users: $79 per month 250 Users: $99 per month 300 Users: $129 per month
Q. Who are the typical users of TherapyMate?
TherapyMate has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does TherapyMate support?
TherapyMate supports the following languages:
English
Q. Does TherapyMate support mobile devices?
TherapyMate supports the following devices:
iPad (Mobile)
Q. What other apps does TherapyMate integrate with?
TherapyMate integrates with the following applications:
Google Calendar, Stripe, iCloud
Q. What level of support does TherapyMate offer?
TherapyMate offers the following support options:
Email/Help Desk, Phone Support, Chat
Related categories
See all software categories found for TherapyMate.
Mental Health Software