--- description: Detailed reviews on Kipu based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Kipu with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Kipu Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Patient Portal Software](/directory/939/patient-portal/software) > [Kipu](/software/2050299/kipu) # Kipu Canonical: https://www.getapp.ca/software/2050299/kipu Page: 1 / 10\ Next: [Next page](https://www.getapp.ca/software/2050299/kipu?page=2) > Kipu offers software for behavioral health organizations, integrating EMR, CRM, RCM, and GRC tools. The platform streamlines workflows with customizable documentation templates, secure messaging for care coordination, and integrated patient billing, while providing compliance management tailored to behavioral health facilities. > > Verdict: Rated **4.7/5** by 217 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Kipu Centralizes patient management with integrated CRM, EMR, and billing tools, supporting seamless admissions and efficient care coordination Enhances patient engagement through web and mobile solutions, including telehealth, secure messaging, and a unified patient portal Strengthens compliance and documentation with customizable templates, automated alerts, and role-based access for regulatory adherence Delivers actionable insights with intuitive dashboards and custom reporting, enabling data-driven decisions for operational and clinical improvement Streamlines financial processes with real-time eligibility verification, comprehensive revenue cycle management, and integrated patient billing ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 217 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kipu Systems - **Founded**: 2012 ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - API - Accounts Receivable Software - Activity Dashboard - Alerts/Notifications - Annotations - Appointment Scheduling Software - Batch Processing - Billing & Invoicing - Calendar Management - Cash Flow Management - Charting - Chat/Messaging - Claims Management Software - Claims Scrubbing - Claims Tracking - Client Database - Client Portal - Clinic Interoperability - Clinical Notes - Coding Assistance ## Integrations (13 total) - CTM - CallRail - Constant Contact - DialogTech - DialogTech Call Tracking - Formstack Forms - Gmail - Google Analytics 360 - LeadsBridge - Mailchimp - Microsoft Outlook - Telemetric - Twilio ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Patient Portal Software](https://www.getapp.ca/directory/939/patient-portal/software) ## Related Categories - [Patient Portal Software](https://www.getapp.ca/directory/939/patient-portal/software) - [Psychiatry EMR Software](https://www.getapp.ca/directory/3323/psychiatry-electronic-medical-records-emr/software) - [Telemedicine Software](https://www.getapp.ca/directory/961/telemedicine/software) - [Mental Health Software](https://www.getapp.ca/directory/71/mental-health/software) - [Substance Abuse EMR Software](https://www.getapp.ca/directory/3575/substance-abuse-emr/software) ## Alternatives 1. [BestNotes](https://www.getapp.ca/software/102893/bestnotes) — 4.5/5 (198 reviews) 2. [Alleva](https://www.getapp.ca/software/2060766/alleva) — 4.5/5 (282 reviews) 3. [EHRYourWay](https://www.getapp.ca/software/102909/ehr-your-way) — 4.9/5 (528 reviews) 4. [Sigmund Software](https://www.getapp.ca/software/2050711/sigmund) — 3.6/5 (36 reviews) 5. [Qualifacts Insync](https://www.getapp.ca/software/126507/insync-healthcare) — 4.5/5 (392 reviews) ## Reviews ### "Kipu Documentation and Education" — 5.0/5 > **Roger** | *August 16, 2023* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I use Kipu's library to support treatment planning/strategyKipu also has a section with multiple assessments that are convenient and useful > > **Cons**: Kipu is a secure system and will require administrator support if login problems occur > > I've used Kipu for the last 8 years and it has been useful for assessment, treatment planning, and documenting treatment, and discharge ----- ### "Kipu User Review" — 5.0/5 > **Ugochi** | *May 13, 2025* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: Easy to navigate the dashboard and find patients. Very user friendly interface to use > > **Cons**: The history and physical is kind of limiting and does not fully incorporate psych components for admissions ----- ### "The Lie of “the gold standard”" — 1.0/5 > **Rachel** | *August 31, 2023* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: Nothing at all…honestly disappointed about all features accept that it’s hippa compliant just like any other. It looks pretty like the face sheets are cute. > > **Cons**: -- Calendar and notes are not connected. The calendars on EHR's typically will connect appointments on calendar with the clinical note and will pre-populate date, time, service type, client name, billing provider, diagnosis codes, (and possibly tons of other important information) that the clinician shouldn't have to click or choose. This creates organization and efficiency and saves a lot of time and frustration. Kipu doesn’t do this - Calendar will suddenly stop working and won't allow me to push buttons or choose time of service without reloading the whole program.-terrible customer service: you have to write tickets for every problem and cannot talk on the phone to a person. It just took me 3 days to communicate back and forth about an issue with a calendar glitch where unwanted appointments won’t delete….the issue still isn’t resolved I’m on to day four. They’re response is for me to tell them the times the appointment are and have them delete them for me Lol 😂 like THATS an effective solution….I don’t have time to submit a ticket every time I need to delete something from my own calender…….and Don’t expect a response faster than 24 hours. > > I could honestly go on for days about why I don’t like this software but the biggest part is the lie of them calling themselves “the gold standard” on EHR when I’ve used cheaper softwares that are 10x more effective and efficient. I’ve been nothing but disappointed since day 1 of using Kipu. It’s caused me so much frustration and my team and I have to keep up with things on spreadsheets and paper still just to be able to stay organized when (for the cost of this software) should never have to use outside tools to run our program. Several things I’ve asked for Kipu responds with “Kipu doesn’t support this feature at this time” and it’s simple things that every other software I’ve used does with no question” so…..”Rachel does not support Kipu at this time” lol 😂 ----- ### "Best Reporting Features, Visually Pleasing & User Friendly" — 5.0/5 > **Verified Reviewer** | *June 24, 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I use a lot of the features that include pulling reports on an almost daily basis in which to code and bill from as a certified medical coder and biller. I have seen how thorough and accurate the reporting is and the software is able to quickly pull this necessary information for me to reference as I'm going through it to ensure accuracy for billing. Kipu has had great documentation features and allows the clinicians to do their job so that people like us can just use the great software and take care of the behind the scenes RCM (revenue cycle management) aspect. > > **Cons**: I think it is a really great software, I have noticed that different facilities make use of the customizations and really utilize all that it has to offer while others do not. I feel that some also have issues with documentation completion within a reasonable time frame for billing and it might be helpful to have more alerts in the forms that they need to review/ complete, or have form templates/drop downs when asking particular questions, etc. Also, when searching for a patient name sometimes I may type it with a small typo and it will show with no results, I wonder if there is a way to have it populate if it is a close match such as "Thomas and Tomas". Like how google does "did you mean?.. " and show close options. because that would save time with having to go back and forth too. > > I overall think this is the best, they have the best reporting and the most thorough documenting capabilities, I also like the layout, I have also used best notes and in comparison that seems like an old windows 95 version of a software compared to KIPU which is a visually pleasing, user friendly, streamlined web based one. ----- ### "Kipu the awesome" — 5.0/5 > **charla** | *June 5, 2024* | Hospital & Health Care | Recommendation rating: 3.0/10 > > **Pros**: Documentation no more paperwork or hard copies to try to file > > **Cons**: When it goes down or has an issue we can’t control the issue and have to wait ----- Page: 1 / 10\ Next: [Next page](https://www.getapp.ca/software/2050299/kipu?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2050299/kipu) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data