---
description: Detailed reviews on TherapyNotes, LLC based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare TherapyNotes, LLC with similar products.
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title: TherapyNotes, LLC Reviews, Prices & Ratings | GetApp Canada 2026
---

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# TherapyNotes, LLC

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> Web-based practice management \&amp; electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.
> 
> Verdict: Rated **4.7/5** by 955 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of TherapyNotes, LLC

\* To-do list feature helps track patient appointments, psychotherapist schedules, clinical notes, billing and more so nothing is missed.&#10;&#10;\* TherapyPortal.com (TherapyNotes client portal) enables patients to schedule and view appointments online. Patients or clients can also pay bills using credit cards. &#10;&#10;\* Practices can submit and track insurance claims electronically using TherapyNotes EDI.&#10;&#10;\* Assisted ERA Payment Posting simplifies how you view and post payments and remittance sent from insurance.&#10;&#10;\* Automate email, phone and text reminders sent to clients to reduce the number of no-shows and decrease practice expenses.&#10;&#10;\* Choose from a variety of note templates for treatment plans, psychological evaluations and progress reports, and store a history of all past notes.&#10;&#10;\* Full ICD-10 support and searchable ICD-10 codes to help you enter diagnoses in a flash.&#10;&#10;\* Supervision capabilities and a 'Bill As Supervisor' function simplifies how you manage clinicians and interns in your practice.&#10;&#10;\* TherapyNotes offers additional features such as integration with dictation software tools such as Dragon NaturallySpeaking for note-taking, and built-in spellcheckers for mental health words.&#10;&#10;\* Unlimited world class and highly praised phone and email support is included with your subscription.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 955 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TherapyNotes, LLC
- **Location**: Horsham, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$59.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: The TherapyNotes subscription cost is $59/month for the first clinician and $40/month for each additional clinician. This also includes unlimited number of non-clinical staff (practice admin, scheduler, and biller) at no additional charge. If you have recently started your own practice and are the only user, the subscription cost is $59/month.\*&#10;&#10;·
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling Software
- Audit Management
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Case Management Software
- Case Notes
- Charting
- Chat/Messaging
- Claims Adjuster Management
- Claims Management Software
- Claims Scrubbing
- Claims Settlement
- Claims Tracking
- Client Portal
- Clinical Notes

## Integrations (3 total)

- Google Calendar
- Microsoft Outlook
- iCloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Medical Billing Software](https://www.getapp.ca/directory/64/medical-billing/software)

## Related Categories

- [Medical Billing Software](https://www.getapp.ca/directory/64/medical-billing/software)
- [Medical Scheduling Software](https://www.getapp.ca/directory/68/medical-scheduling/software)
- [Mental Health Software](https://www.getapp.ca/directory/71/mental-health/software)
- [Psychiatry EMR Software](https://www.getapp.ca/directory/3323/psychiatry-electronic-medical-records-emr/software)
- [Appointment Scheduling Software](https://www.getapp.ca/directory/316/appointments-scheduling/software)

## Alternatives

1. [Carepatron](https://www.getapp.ca/software/2048864/carepatron) — 4.4/5 (843 reviews)
2. [EHR YOUR WAY](https://www.getapp.ca/software/102909/ehr-your-way) — 4.9/5 (527 reviews)
3. [Alleva](https://www.getapp.ca/software/2060766/alleva) — 4.5/5 (282 reviews)
4. [SimplePractice](https://www.getapp.ca/software/102879/simplepractice) — 4.6/5 (2822 reviews)
5. [TheraNest](https://www.getapp.ca/software/102857/theranest-mental-health) — 4.4/5 (1029 reviews)

## Reviews

### "Good product and great customer support" — 5.0/5

> **Denise** | *February 7, 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Love how easy it is to use for all my patient documentation
> 
> **Cons**: Still needs a few more features to cover all the bases

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### "Good Software platform for the money." — 5.0/5

> **Carolyn** | *October 11, 2021* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: The collection of patient data is very easy.
> 
> **Cons**: Compared to Simple Practice, Therapy Notes resources for clinicians is null. I would say that has been the most disappointing as the only forms provided are for the demographics and any other forms must be created and uploaded by the clinician. Additionally there are no forms for assessments to give to the client based on their diagnosis or information that you can send to them. Also, you have to manually send out the forms for each new client where Simple Practice did it automatically.
> 
> Overall I am happy with Therapy notes since my biller can access my records and I can utilize the telehealth portion easily. I just wish it had more resources for therapist available.

-----

### "Product Review" — 3.0/5

> **David** | *January 3, 2026* | Health, Wellness & Fitness | Recommendation rating: 5.0/10
> 
> **Pros**: This program provided a convenient way to write my notes. it was easy to use and easy to track patients
> 
> **Cons**: I had difficult times using the program. It was not all that intuitive for me, and it took a bit getting used to
> 
> Overall, I had a decent working experience with this program. It was not the worst nor was it the best

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### "Fabulous\!I have been recommending Therapy Notes to all my friends in the field." — 5.0/5

> **Brenda** | *December 3, 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The service is fabulous. I have been working with therapy notes for the past 4 years and have found it to be the best platform to use.
> 
> **Cons**: Sometimes issues with Telehealth cause interruptions. However, they are quick to fix problems that arise and to explain the causes.
> 
> Therapy Notes makes it easy to use, and I get my notes done quickly and accurately. I love the support whenever I have an issue,e big or small.

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### "A Decade of Consistent Quality and Outstanding Support" — 5.0/5

> **Ashley** | *November 21, 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: TherapyNotes delivers strong value. The price is fair for the amount of functionality, reliability, and support included. Top-tier. Their support team is responsive, knowledgeable, and genuinely cares about helping users. Very intuitive. Everything is laid out logically and easy to navigate, even for new staff. Well-rounded and constantly improving. They consistently add updates that make a real difference in daily workflow. The client portal is straightforward and easy for clients to use, with very few issues on their end.
> 
> **Cons**: Technical issues are extremely minimal, especially considering how many different features it has. Any issues I’ve encountered over the years were fixed quickly or added to the queue to be reviewed. &#10;Occasionally I wish some updates rolled out even faster, but the quality and thoroughness of their changes make the wait worth it.
> 
> My overall experience has been outstanding. I’ve been a user for over a decade, and TherapyNotes has supported the growth of my group practice seamlessly. The software is reliable, the features keep improving, and the customer support is unmatched. I plan to stay with TherapyNotes long-term because they continue to earn my trust with every update and every interaction.

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## Links

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| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/therapynotes-com/> |
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