HappyFox Chat
HappyFox Chat
About HappyFox Chat
HappyFox Chat helps you add live chat to your website. Install in under 1 minute - Just copy and paste HappyFox Chat's javascript snippet on to your website to get started. HappyFox Chat is intuitively designed and fast.
HappyFox Chat plans included unlimited chats, canned responses, integration with Slack, Wordpress, Google Analytics, Shopify, Pipedrive and HappyFox Help Desk. Plans start at 14.99/mo/agent.
Pricing starting from:
US$29.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of HappyFox Chat
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$29.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of HappyFox Chat: 23
Alternatives
Social Intents
ChatBot
LiveAgent
Pipedrive
Filter by
Company size
Time used
18 Reviews
This service may contain translations provided by google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Great tool, with a small lack of features
Reviewed on 2018-12-04
Pros
HappyFox Chat is slightly over-priced for its availability. Once we spoke to a very kind sales-man from them, we were pleased with the integration of dozens of APIs with other platforms. The interface is certainly appealing.
Cons
HappyFox chat lacks certain features such as keeping both support members when transfering a chat until one takes over. We also found a slight issue with scheduling more than 1 language on the interface.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Brilliant to have unlimited agents
Reviewed on 2020-07-22
HappyFox has been easy to integrate into our services, the agents prefer its versatility to the old...
HappyFox has been easy to integrate into our services, the agents prefer its versatility to the old platform we are using and the ability to have unlimited agents is a lifesaver for us!
Pros
Having unlimited agents is such a relief. We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money in the long run and we're so glad to have made the move! The system is a much sleeker version than we had before, with some cleaver features that have really helped improve our service.
Cons
The analytics aren's as comprehensive as the platform we are using before, but they do show the basic info of how many chats we have on certain days.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
Fatal issue on Android and they couldn't fix it in 30 days.-
Reviewed on 2018-11-09
Pros
Well, it's fairly easy to use and fairly affordable compared to competition.
Cons
They had a problem with smaller Android devices where user couldn't basically send a message using the chat as the text typed wasn't showing. Told about the problem to the company, and they were not able to solve it in 26days (as of now). So you've got a fatal error with like 30% of the devices and you're not all red flag trying to solve the problem?
Not good.
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Helped Konnekt sell more seniors video phones in the first 2 weeks
Reviewed on 2019-06-25
HappyFoxChat helps Konnekt with customers who don't like to telephone us to enquire about seniors...
HappyFoxChat helps Konnekt with customers who don't like to telephone us to enquire about seniors video phone, and who need instant answers (which email doesn't provide).
It also helps our customers in other time zones where they don't want to be on the phone so early/late (because they might be typing from their bedroom or a shared living area).
It also helps with customers whose first language is not English.
It is gaining Konnekt more seniors video phone sales and leads, and allowing us to help more customers who have an elderly parent who struggles with loneliness, social isolation, memory loss or who simply can no longer use a tablet or phone.
Pros
Great support.
Automatic translation.
Works with CRM, WordPress, Google Analytics, MailChimp, etc etc.
Android app available.
When I'm busy, I can either show no chat available, or have an offline email-only "mode".
Cons
I would've liked the live chat preview to be included in the cheaper product option, but this is really a minor issue or a "wish". We love the product and use it daily.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
So easy!
Reviewed on 2021-02-09
Overall this has been a great product so far and we look forward to using it for a long time!
Overall this has been a great product so far and we look forward to using it for a long time!
Pros
This is one of the easiest chat features to implement. We just started using it this week, but it's very user friendly and is helping us with our technology work tickets. We started organically by not advertising, but people are starting to see the chat button and use it for their quick questions.
Cons
We don't have any complaints so far. I suppose it would be nice if it integrated into our ticket system so it was easy to create a ticket right from the chat.
- 1
- 2
HappyFox Chat FAQs
Below are some frequently asked questions for HappyFox Chat.Q. What type of pricing plans does HappyFox Chat offer?
HappyFox Chat offers the following pricing plans:
- Starting from: US$29.00/month
- Pricing model: Subscription
- Free Trial: Available
HappyFox Chat is available across four pricing plans, outlined below: Starter - $29/month Growth - $49/month Scale - $149/month Scale Plus - $299/month
Q. Who are the typical users of HappyFox Chat?
HappyFox Chat has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does HappyFox Chat support?
HappyFox Chat supports the following languages:
English
Q. Does HappyFox Chat support mobile devices?
HappyFox Chat supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does HappyFox Chat integrate with?
HappyFox Chat integrates with the following applications:
Adobe Commerce, Aircall, Asana, Baremetrics, Batchbook, BigCommerce, Breeze, ChartMogul, ClassLink, Delighted, Dialpad, FreshBooks, FullContact, GitHub, GitLab, Google Analytics 360, HappyFox Help Desk, Highrise, Insightly, Jira, JustCall, Mailchimp, Meta for Business, Microsoft Teams, Mixpanel, Nicereply, Okta, OneLogin, PagerDuty, Pipedrive, Salesforce Sales Cloud, Segment, Shopify, Slack, SmartSignin, Stripe, SugarCRM, SurveyMonkey, Twitter/X, WhatsApp, WooCommerce, WordPress, Wrike, Zapier, Zoho CRM
Q. What level of support does HappyFox Chat offer?
HappyFox Chat offers the following support options:
Email/Help Desk, Knowledge Base Software, 24/7 (Live rep), Chat
Related categories
See all software categories found for HappyFox Chat.
Customer Service Software