Customer Support Software
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Here's our list of apps for Customer Support Software. Filters help you narrow down the results to find exactly what you’re looking for.
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275 Software options
Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support.
Read more about Zoho Desk
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Read more about Freshdesk
Supportbench revolutionizes customer support with AI-driven features. Seamlessly manage tickets, utilize dynamic SLAs, and engage users with ChatGPT bots. Deliver unmatched value and personalized experiences, making support teams the heroes of their organizations.
Read more about Supportbench
Deskhero is a versatile helpdesk software solution that leverages artificial intelligence to boost efficiency and accuracy in customer support. The platform offers several key features to streamline the support process. At the core of Deskhero is an intelligent ticketing system that can automatically craft responses to common customer inquiries by...
Read more about Deskhero
CoSupport AI is a genAI copilot designed for customer support growth, ensuring 360º visibility into business insights.
CoSupport AI consists of 3 components that work in synergy to boost Customer Support team productivity, fully automate customer requests, and offer remarkable business insights.
Read more about CoSupport AI
Issuetrak is a ticketing system software that offers a range of features for help desks, workflow/task management, customer service, and complaint support. With its omnichannel ticket submission, issue hub, round-robin issue assignment, and knowledge base capabilities, Issuetrak helps organizations streamline their support processes and improve...
Read more about Issuetrak
RenewityRMA is a cloud-based solution that helps businesses define and implement processes for returns and service management across multiple locations. Key features include quote generation, case management, serial number validation, KPI tracking, data export, and reporting.
Read more about RenewityRMA
Assembled is a support operations platform that combines modern workforce management and AI-powered issue resolution to help companies scale exceptional customer support.
Read more about Assembled
LiveAgent is a web-based contact management and customer support solution. It helps businesses manage customer interactions from one cloud-based platform. LiveAgent's help desk solution is a leader in building strong customer relationships.
Start with a 30-Day free trial, no credit card required.
Read more about LiveAgent
Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights.
Read more about Korra
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from various app integrations.
Read more about Zendesk Suite
Intercom is redefining how businesses support their customers using powerful messaging and automation
Read more about Intercom
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.
Read more about TeamSupport
Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.
Read more about Birdeye
Userlike is your chat hub for web, mobile and messaging support. Switch to a better method of customer support. For your customers, support agents, sales reps and managers.
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For organizations around the globe, NICE provides customer experience (CX) solutions that increase customer satisfaction, boost operational efficiency, and strengthen brand value.
Read more about CXone Mpower
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface
Read more about Tidio
Smartsupp provides conversation management tools all the way through to AI. It delivers a multichannel customer support platform with live chat, chatbots, video recordings, and all of the customer care tools you will ever likely need to deliver consistent and outstanding website visitor assistance.
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Front is customer support software that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.
Read more about Front
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service.
Read more about Yonyx
Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls
Read more about Lucky Orange
Help Scout is a shared inbox, help center, and live chat software that gives your team the tools needed to easily manage customer communications. The platform offers a range of features, including AI-powered tools, integrations, and analytics, to empower both your team and your customers.
Read more about Help Scout
Tempo Timesheets is a time tracking software in Jira which enables teams to track time online, and collect reliable data for reporting, invoicing, accounting, and more. The Tempo Cloud app gives users the flexibility to track time on-the-go via iOS and Android smartphone devices.
Read more about Tempo Timesheets
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales.
Increase conversions and sales, improve support, and grow faster with HelpCrunch.
Features:
- Live Chat
- Chatbot
- Email Marketing
- Help Desk
- Knowledge Base
- Popups
Try HelpCrunch for free!
Read more about HelpCrunch
Provide the context and clarity needed without playing musical calendars. Use Zight to create video recordings and screen captures to use for training and onboarding, support and troubleshooting, giving regular updates or presentations, and relationship building.
Read more about Zight (formerly CloudApp)