Here's our list of apps for Customer Support Software. Filters help you narrow down the results to find exactly what you’re looking for.

167 Software options

Solve customer issues faster with Fullview. Replay what your customers did before submitting a support request, access their journey in seconds via console data and even start live cobrowsing sessions when needed. Read more about Fullview
Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Get started with Front, today. Read more about Front
Start for Free with LiveAgent - The ultimate help desk tool. LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface Read more about Tidio
Zoho Desk helps you manage all customer interactions coming from multiple channels. Automate ticket management, measure satisfaction, & customize support. Read more about Zoho Desk
OneChat is an all-in-one customer communication solution. Read more about OneChat
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do Read more about Slack
Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Read more about Birdeye
Smartsupp provides conversation management tools all the way through to AI. It delivers a multichannel customer support platform with live chat, chatbots, video recordings, and all of the customer care tools you will ever likely need to deliver consistent and outstanding website visitor assistance. Read more about Smartsupp
Help Scout is a customer support platform built for growing teams to deliver top-notch customer service. When you sign up, you get access to an entire suite of tools — including shared inbox, knowledge base, and live chat software — all built to help you create the best customer experience possible. Read more about Help Scout
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy. Read more about Froged
Our Enterprise Customers Just Love The Convenience. Case Management, Ticket Management, Workflows Automation, Native Integrations, Knowledge Base, and accurate Analytics & Insights, all built-in inside a modern B2B Customer Management Software. Read more about Supportbench
Helpwise is a communication software that allows customer-facing teams to create shared inboxes for different channels like email, live chat, SMS, Whatsapp, Facebook, Twitter, and more. Sales and support reps can use Helpwise to manage customer conversations and optimize workflows using different automation rules. Read more about Helpwise
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
Forethought is a conversational AI platform designed to help businesses in the retail, education, finance, travel, and other sectors prioritize tickets and manage customer communications. Administrators can utilize the artificial-enabled tools to analyze clients’ sentiments and tag and direct cases to relevant agents. Read more about Forethought
Relish AI chatbot is a conversational AI-powered chatbot that automates conversations, reduces response time, delivers personalized attention, instant answers and helps reduce cart abandonment while improving store conversions and customer satisfaction. Read more about Relish AI
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Help your customers with real-time support, a built-in help center, and bots for quick self-service Read more about Intercom
TeamSupport is a B2B customer support software company for tech-enabled companies in software, hardware, infotech, telecom industries. Read more about TeamSupport
Userlike is your chat hub for web, mobile and messaging support. Switch to a better method of customer support. For your customers, support agents, sales reps and managers. Read more about Userlike
NICE Cxone delivers the most complete and customer-focused cloud platform for companies to transform their customer experiences. Read more about NICE CXone
With Bill.com, get paid up to 2x faster. Accept flat-rate ACH payments, send recurring electronic invoices, and send automatic payment reminders. Read more about Bill.com
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Chatbot - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch for free! Read more about HelpCrunch
Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard! Read more about Issuetrak
CloudApp allows you to share images, links, music, videos and files. It provides you with a short link automatically copied to your clipboard that you can use to share your upload with co-workers and friends. Read more about CloudApp
Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers. Read more about Vivantio
Kayako - Customer Support Software made personal and simple with a unified customer service platform that helps you build closer relationships. Read more about Kayako
Textline is a plug-and-play text messaging software designed to help businesses securely communicate with clients using various phone numbers. The Health Insurance Portability and Accountability Act (HIPAA)-compliant platform enables healthcare providers to obtain, document, and store patient consent using built-in automation capabilities. Read more about Textline
Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data. Read more about TenFold
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service. Read more about Yonyx
ServiceNow Customer Service Management is a cloud-based software designed to help businesses handle and resolve clients' queries through omni-channel communication, work order assignment, case management, and more. With the Playbooks for CSM module, agents can request information to/from clients, create tasks for team members, and visualize the... Read more about ServiceNow Customer Service Management
Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls Read more about Lucky Orange
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes. Read more about Zingtree
Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business. Read more about Efficy CRM
Hiver is the world's first Gmail-based helpdesk for customer-facing teams. It helps teams collaborate on shared inboxes like [email protected], [email protected], [email protected] and deliver exceptional customer service. Read more about Hiver
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff. Read more about Sprinklr
PhaseWare's Tracker product suite is the premiere customer service and support software solution for those looking for configurability. Top features include: visual workflows, automated business rules, powerful reporting tools, and performance management tools. Read more about Tracker
eDesk’s AI-powered customer service software is designed specifically for eCommerce businesses, to take the complexity out of managing multiple marketplace, webstore and social media support. Read more about eDesk
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface Read more about Gladly
Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, & Android. Read more about Chaport
AzureDesk - Only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost. Read more about AzureDesk
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences. Read more about Sharpen
TOPdesk is an ITIL-aligned service management software with KPI dashboards designed for IT, facilities management, and HR help desks to aid communications Read more about TOPdesk
todo.vu is a cloud-based productivity suite which enables freelancers & small teams to manage tasks, time & client communication effectively & efficiently Read more about todo.vu
GetFeedback is easy-to-use online survey software designed to improve response rates. Read more about GetFeedback
Kommunicate is a live chat software designed to help businesses in the healthcare, eCommerce, education and other sectors build custom AI-based chatbots. Administrators can create NLP-powered support bots to schedule meetings, qualify leads, and support customers. Read more about Kommunicate

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