Here's our list of apps for Customer Support Software. Filters help you narrow down the results to find exactly what you’re looking for.

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Customer service & support software
Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
the Work Management platform
Pipefy is the Work Management platform that empowers do-ers to organize and control their work in a single place, allowing anyone to streamline and automate any process on their own. Read more about Pipefy
Online helpdesk system and customer service software
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
Industry's first context-aware Helpdesk Software
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Read more about Zoho Desk
AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
Web based customer support
SupportCenter Plus is a web-based CRM application & customer support tool that lets organizations manage customer tickets, account & contact information, & more Read more about ManageEngine SupportCenter Plus
Returns management and product service tracking solution
RenewityRMA is a cloud-based solution that helps businesses define and implement processes for returns and service management across multiple locations. Key features include quote generation, case management, serial number validation, KPI tracking, data export, and reporting. Read more about RenewityRMA
Mobile optimized cloud call center with multichannel routing
PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation Read more about PureCloud
Helpdesk, customer support software
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox... Read more about HappyFox
Simple service desk built on Jira
Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user... Read more about Jira Service Desk
Cloud Based Ticket Management & Help Desk Software
Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal. Read more about Cayzu
Artificial intelligence (AI)-based chatbot creation platform
BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns. Read more about BOTNATION AI
Email management software and shared inbox for teams
Front provides a simple way for teams to manage email inboxes ([email protected], [email protected], etc), chat, social media, SMS messages in a single collaborative platform Read more about Front
The Customer Friendship Platform
Dixa is customer service software that enables brands to communicate with customers in real-time on phone, email, chat & messaging apps from one agent-friendly interface. Dixa helps brands deliver an effortless, personalized customer experience by utilizing customer data & powerful routing features. Read more about Dixa
Customer Communication tool for Support, Marketing & Sales
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch Free! Read more about HelpCrunch
A cloud-based business phone service
FluentStream provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations. Read more about FluentStream
The Omnichannel Customer Service and Support
Service Creatio (formerly bpm'online service) is a cloud solution that allows the management of customer requests and automates service operations by following pre-defined processes for full-cycle service management. Service agents can handle cases and service requests in a unified environment. Read more about Service Creatio
All-in-one technical & customer support ticketing system
Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more Read more about Supportbench
Collaborative remote access solution
Solarwinds Take Control (formerly SolarWinds MSP Anywhere) is web-based remote control software for IT service businesses who need to solve client problems, fast. Read more about SolarWinds Take Control
Ticketing software for effortless customer support
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction. Read more about HelpDesk
Remote Support, Remote Meeting & Remote Access Software
Anytime, anywhere remote support from ConnectWise Control lets you remotely control devices and help your customers whether they’re around the corner or around the world. Read more about ConnectWise Control
B2B Customer Support Software
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Read more about TeamSupport
Cloud-based customer service solution for firms of all sizes
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub
Help desk and live chat solution for customer service
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
Accelerate Digital Adoption
Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives digital adoption and user enablement to enhance productivity and engagement. Read more about Whatfix
Simplifying Property Management
Urbest is a cloud-based property management solution designed to help real estate professionals manage offices, social housing, hotels, and campuses. The platform enables managers to streamline approval workflows and organize data related to descriptions, quotes, invoices, appointments, and more. Read more about Urbest
Live Chat Software and Virtual agent for SMBs
HelpOnClick Live Chat software helps website owners increase sales and improve customer service providing timely online help to their customers. Read more about HelpOnClick Live Chat Software
Customer experience platform with decision tree analytics
Customer engagement solution that enhances customer support for phone and AI Chatbot communication with features such as knowledge base management, customer self-service, picture guides, and team collaboration.The system can be utilized by marketing, sales and customer support teams. Read more about Knowmax
Help desk and ticketing solution for customer service
ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues. Read more about ProProfs Help Desk
Premium Customer Service Software for Live Chat & Help Desk
LiveChat: Loved worldwide! Used by over 27,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat
Integrated sales & marketing software for growing teams
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay
100% free CRM, collaboration and communication tool suite
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey Read more about Agile CRM
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media Read more about LiveAgent
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Gain valuable insight With all the functionality you need in one place you’ll have... Read more about HarmonyPSA
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Intercom is modern business messaging at scale
Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email Read more about Intercom
Live chat and customer messaging for businesses of all sizes
Userlike is live chat software for website and mobile messaging support. Help your customers via a chat window on your site or your customers' favorite messaging app such as WhatsApp, Facebook and more. Read more about Userlike
Customer and employee experience management platform.
SoGoSurvey is a cloud-based software that enables the creation of employee engagement surveys, customer satisfaction surveys, and online polls. The platform offers all-encompassing enterprise feedback management, which helps organizations collect, analyze, and take action on data. Read more about SoGoSurvey
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more Read more about Five9
Cloud Contact Center Software
NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. Read more about NICE inContact
Smartsupp is Free Live Chat with visitor recording
Smartsupp Live chat enables you to start a personal conversation with your website visitors and turn them into happy customers. Your customers are on your website right now. Chat with them and look what they do. Read more about Smartsupp Live Chat
CRM for small business
Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more Read more about Salesforce Essentials
Unified customer service platform
Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place. Read more about Kayako
Web-based help desk designed for better customer experience
Help Scout is customer service & help desk software for companies of all sizes. Users can work seamlessly across departments, or manage several products/brands from a single account. Features include workflows, an automation based system, and collaboration tools. Read more about Help Scout
Issue tracking software for help desk and customer service
100% web-based issue tracking software that automatically assigns new issues based on your preferences and SLA's, and accessed via web browser or mobile device. Read more about Issuetrak
Have better customer conversations
Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data. Read more about Tenfold
Free online appointment booking software
Bookafy automates scheduling, reminders and integrates with existing apps, while allowing clients to book, reschedule, and cancel appointments automatically Read more about Bookafy
CRM software for sales, marketing & customer service teams
SuperOffice CRM is a Customer Relationship Management (CRM) software which helps sales, marketing & customer service teams find, capture & retain customers., SuperOffice CRM includes company, contact, document & activity management features, plus integrations with Microsoft Office & G-Suite. Read more about SuperOffice CRM
Communicator for businesses. live chat, messenger and email
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface Read more about Tidio
Build your own question & answer style troubleshooters
Zingtree is a toolkit that enables the creation of troubleshooters, agent scripts and interactive decision trees, perfect for customer support & contact centers Read more about Zingtree
Decision tree driven Interactive guides for customer service
Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system. Yonyx guides help improve CSAT & First Call Resolution, while reducing average handle time & deflecting calls Read more about Yonyx
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
Customer Service and Support Management Software
PhaseWare's Tracker product suite is the premiere customer service and support software solution for those looking for configurability. Top features include: visual workflows, automated business rules, powerful reporting tools, and performance management tools. The Self Service Center, PhaseWare's customer self-service web portal, will enable... Read more about Tracker
Cloud Contact Center & Inside Sales Software for Salesforce
NewVoiceMedia is the leading provider of cloud contact center and inside sales software for Salesforce Sales Cloud, Service Cloud and Desk.com Read more about NewVoiceMedia
Support, Simplified.
Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve. Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk. And it’s a more personal experience for your... Read more about Groove
Custom-built business management software.
Custom business management software that simplifies. One simple system to incorporate all facets of your workflows, from account management to invoicing to payment processing. Best of all, because Logicbox builds a system specifically for you, choose only the modules you need, with no bloatware. Read more about Logicbox
Help desk software for SMBs
AzureDesk - Only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost. Read more about AzureDesk
Happy Agents. Happy Customers.
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences. Read more about Sharpen
The only purpose built e‑commerce help desk
The only purpose built e‑commerce help desk. xSellco centralizes your customer queries and order details from every sales channel into one connected dashboard. Read more about xSellco Helpdesk
Omnichannel Customer support & Help Desk software-FREE PLAN
Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email,... Read more about NABD System
Business messaging solution - SMS, FB Messenger, Kik, & Chat
Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat Read more about Quiq Messaging
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about Deskpro
Customer service texting platform
Teckst is a cloud-based SMS and texting marketing solution for contact centers and customer service companies with a range of features including Facebook Messenger and WeChat connectivity, SMS/MMS, active ticket status tracking, desktop and audio notifications, single sign-on, and more Read more about Teckst
Self-learning conversational AI for lead nurture on websites
With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach. Read more about Acobot
Video's Most Interactive Platform
VidGrid is Video's Most Interactive Platform. Read more about VidGrid
Helpdesk solution
Agiloft supports out-of-the box solutions for customer support, internal helpdesk, contract management, workflow & BPM, ITL & ITSM, change management, & more Read more about Agiloft
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
We offer three products to manage customer support for all size business. 1) Multi channel help desk software 2) Satellite help desk (Multi company help desk ) 3) Service desk software (PINKVerify Certified - ITIL / ITSM Complaint) Read more about Vision Helpdesk
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more Read more about elevio
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
Modern Customer Service Software For Customer-First Brands
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Read more about Kustomer
Partner (PRM), Customer and Employee Communities
Magentrix communities extend Salesforce CRM for channel partners (PRM), customers and employees to communicate, engage and collaborate. Read more about Magentrix Communities
Enterprise grade product training and user onboarding
Iridize is a powerful platform for creating interactive product guides and walkthroughs for employee training and web users. Read more about Iridize
A customer support solution, unified to all channels.
Customer support platform that puts all agent-customer interactions in one single view. Driven by self-service and intuitive UI, agents focus is only on what’s actually needed: delivering spot-on answers and increase customer satisfaction. All channels working together, offering a unified solution. Read more about Wix Answers
Customer Support Software for Live Chat, Email and Twitter
Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk! Read more about Casengo
Multi-channel Customer Communication Platform
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Read more about Acquire
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
The engine of growth.
User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place. Read more about User
Modern Phone System for customer support & sales
Freshcaller is a cloud based modern phone system for every type of business that helps improve customer engagement and collaboration with internal teams. Engage in contextual conversation with your local & international callers with mulit-level IVRs, call queues & monitoring, live dashboards & more. Read more about Freshcaller
End-to-end omnichannel customer experience management
Mi4biz is a cloud-based, end-to-end issue management solution which offers omni-channel communication, escalation, automated workflows & advanced reporting capabilities. The platform allows users to create issue-specific workflows, assign tasks, track performance, identify route causes, and more. Read more about Mi4biz
Smith.ai Live Chat & AI Chatbot is the superior 24/7 service
Smith.ai Live Chat with AI Chatbot is the fast & friendly way to capture, screen & convert website leads 24/7. Read more about Smith.ai Live Website Chat
Premium live chat software
HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience Read more about HappyFox Chat
Omnichannel Cloud Contact Center Solutions
The Vocalcom Cloud contact center has literally changed the way companies interact with their customers, simply by making world-class technology accessible to any company regardless of size, location, budget or IT expertise. Whether your business requires inbound, advanced outbound capabilities, or full multichannel customer service solution, we... Read more about Vocalcom
Cloud customer service software to create happy customers
eCustomerService by Giva is a cloud-based customer service solution for businesses of all sizes. The HIPAA-compliant software features a real-time dashboard with colorful charts and metrics. Highly customizable, but easy to quickly deploy, Giva helps increase customer satisfaction and retention. Read more about eCustomerService
Internal & external knowledge base and forum management platform
SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give... Read more about SmartSupport
Integrated Call Center, Help Desk, and CRM software system
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization. Read more about InfoServ
Help Desk, ITSM, service, and support management for SMBs
Simplisys Service Desk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests. Read more about Simplisys Service Desk
Meet your customers’ and company's information needs
Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse relevant content and articles to meet their demand for information about your products and services. Read more about Answerbase
All-in-one service desk software
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
Customer support help desk software
SupportBee is a customer support and help desk ticketing software that helps multiple teams to collaborate on providing efficient support. The app allows all of your support reps to manage their cases collectively and with no per agent pricing, the app is fully scalable. SupportBee mimics your email with the ability to collect and correlate all... Read more about SupportBee
Ticket management for customer service and support teams
ngDesk is a cloud-based customer service solution, which assists customer support teams with ticket management and query resolution. Key features include forms management, collaboration, chatbot creation, rule-based workflows, knowledge base management, and multi-channel communication. Read more about ngDesk
Live chat & omni-channel helpdesk software
Paldesk is a live chat and omni-channel helpdesk solution for customer service and sales teams which allows users to track and manage interactions with customers from one central dashboard. A Paldesk widget can be embedded into the company website to provide online, instant support to clients. Read more about Paldesk
The enterprise messaging platform
Launch bi-directional sms text conversations within one minute, NLP-enhanced automations within one hour and Instant Apps within a day. Read more about Chatbox
Connected field service mobility
ServiceMobility is a cross-platform mobile application enabling field service technicians to maximize their efficiency with on-site process mobilization Read more about ServiceMobility
Leading Community Platform for Customer Success & Support
inSided is a highly configurable, full SaaS self-service solution that helps you scale support, enable customer success and increase product adoption by leveraging the power of your own customer community. Read more about inSided
Cloud-based CRM solution for businesses of all sizes
Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer service, marketing and collections processes. The platform enables users to manage pre-sale activities from a centralized location. Read more about Kapture CRM
All-in-one customer service solution
Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application Read more about Helprace
Help desk software for eCommerce or multi-vendor stores
Re:Desk is an online web based customer support software & ticketing system for small and medium business companies and eCommerce or multi-vendor stores Read more about Re:Desk
Quality assurance software for customer service agents
PlayVox QA software helps companies to monitor & improve customer service interactions across multiple channels including chat, phone, email & social media Read more about PlayVox
Screen capture & video recording software
TinyTake from MangoApps is a screen capture & video recording tool for Microsoft Windows & Mac, with annotations, commenting, online sharing, and YouTube upload Read more about TinyTake