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Convoso vs Ruby Receptionists
Overview
Convoso is a software uses advanced conversational AI to automate customer interactions for call centers. It understands complex inputs and customer intent, responding naturally in voice and text while handling tasks like scheduling callbacks, sending reminders, and qualifying leads. Unlike basic IVR systems, it engages in conversations, improving sales cycle efficiency and freeing human agents for more productive work.
Convoso is a software uses advanced conversational AI to automate customer interactions for call centers. It understands complex inputs and customer...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
Ruby Receptionists is a virtual receptionist and live chat solution for small businesses. It offers multichannel customer communication solutions to deliver personal experiences online and over the phone with one central point for communication.
Ruby Receptionists is a virtual receptionist and live chat solution for small businesses. It offers multichannel customer communication solutions to...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$90.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$140.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.6/ 5Features
4.5/ 5Customer Service
4.5/ 5Value for Money
4.5/ 5Ease of Use
4.2/ 5Features
4.2/ 5Customer Service
4.1/ 5Value for Money
3.8/ 5Features
Total features 84
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Blended Call Center
- CRM Software
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tagging
- Call Tracking Software
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Management Software
- Campaign Specific Caller ID
- Chat Transcript
- Chat/Messaging
- Chatbot Software
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Contact Database
- Contact Management Software
- Credit Card Processing
- Customer Communication
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Dashboard Software
- Data Import/Export
- Email Management Software
- Event Triggered Actions
- FCC Compliance
- FTC Compliance
- For Sales Teams/Organizations
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Lead Capture Software
- Lead Distribution
- Lead Generation Software
- Lead Management Software
- Lead Qualification
- List Management
- Live Chat Software
- Manual Dialer
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Location
- Online Booking
- Online Payments
- Online Voice Transmission
- Outbound Call Center
- Performance Management
- Power Dialer
- Predictive Dialer Software
- Preview Dialer
- Proactive Chat
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Sales Activity Management
- Sales Reports
- Search/Filter
- Surveys & Feedback
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- VoIP Connection
- Voice Mail
- Website Integration
- Workflow Management Software
Total features 54
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Blended Call Center
- CRM Software
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tagging
- Call Tracking Software
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Management Software
- Campaign Specific Caller ID
- Chat Transcript
- Chat/Messaging
- Chatbot Software
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Contact Database
- Contact Management Software
- Credit Card Processing
- Customer Communication
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Dashboard Software
- Data Import/Export
- Email Management Software
- Event Triggered Actions
- FCC Compliance
- FTC Compliance
- For Sales Teams/Organizations
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Lead Capture Software
- Lead Distribution
- Lead Generation Software
- Lead Management Software
- Lead Qualification
- List Management
- Live Chat Software
- Manual Dialer
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Location
- Online Booking
- Online Payments
- Online Voice Transmission
- Outbound Call Center
- Performance Management
- Power Dialer
- Predictive Dialer Software
- Preview Dialer
- Proactive Chat
- Progressive Dialer
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Sales Activity Management
- Sales Reports
- Search/Filter
- Surveys & Feedback
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- VoIP Connection
- Voice Mail
- Website Integration
- Workflow Management Software
Integrations
- Balto
- Clio
- DebtPayPro
- Dynamics 365 Business Central
- Google Analytics 360
- Google Maps
- Grasshopper
- HubSpot CRM
- HubSpot Sales Hub
- LeadsPedia
- Rocket Matter
- Salesforce Sales Cloud
- Velocify
- WordPress
- Zapier
- Zendesk Sell
- Zendesk Suite
- Zoho Connect
- boberdoo
- Balto
- Clio
- DebtPayPro
- Dynamics 365 Business Central
- Google Analytics 360
- Google Maps
- Grasshopper
- HubSpot CRM
- HubSpot Sales Hub
- LeadsPedia
- Rocket Matter
- Salesforce Sales Cloud
- Velocify
- WordPress
- Zapier
- Zendesk Sell
- Zendesk Suite
- Zoho Connect
- boberdoo
