--- description: Detailed reviews on Convoso based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Convoso with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Convoso Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Convoso](/software/8280/cloud-predictive-dialer) # Convoso Canonical: https://www.getapp.ca/software/8280/cloud-predictive-dialer Page: 1 / 17\ Next: [Next page](https://www.getapp.ca/software/8280/cloud-predictive-dialer?page=2) > Convoso is a software uses advanced conversational AI to automate customer interactions for call centers. It understands complex inputs and customer intent, responding naturally in voice and text while handling tasks like scheduling callbacks, sending reminders, and qualifying leads. Unlike basic IVR systems, it engages in conversations, improving sales cycle efficiency and freeing human agents for more productive work. > > Verdict: Rated **4.5/5** by 387 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Convoso Streamlines customer interactions with advanced conversational AI that understands complex inputs and responds naturally in both voice and text Automates routine tasks such as scheduling callbacks, sending reminders, and qualifying leads, allowing teams to focus on higher-value conversations Enhances lead engagement and contact rates through intelligent virtual agents, supporting greater efficiency in the sales cycle Integrates with CRM and third-party applications using an open API, promoting efficiency across connected platforms Supports compliance with robust tools and up-to-date guidance on telemarketing regulations, helping organizations navigate evolving legal requirements ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 387 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Convoso - **Location**: Woodland Hills, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$90.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact Convoso for detailed pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, India, Pakistan, Philippines, United States ## Features - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agent Interface - Alerts/Notifications - Answering Machine Detection - Auto-Dialer - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Center - CRM Software - Call Center Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Queues ## Integrations (14 total) - Balto - DebtPayPro - Dynamics 365 Business Central - Google Maps - HubSpot CRM - HubSpot Sales Hub - LeadsPedia - Salesforce Sales Cloud - Velocify - Zapier - Zendesk Sell - Zendesk Suite - Zoho Connect - boberdoo ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.getapp.ca/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.ca/directory/107/voip/software) - [Call Centre Software](https://www.getapp.ca/directory/275/call-center/software) - [Telephony Software](https://www.getapp.ca/directory/294/telephony/software) - [Sales Force Automation Software](https://www.getapp.ca/directory/338/sales-force-automation/software) - [Contact Center Software](https://www.getapp.ca/directory/593/contact-center/software) ## Alternatives 1. [DialedIn CCaaS](https://www.getapp.ca/software/104279/chasedata) — 4.8/5 (324 reviews) 2. [Ringover](https://www.getapp.ca/software/117547/ringover) — 4.7/5 (871 reviews) 3. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1781 reviews) 4. [Readymode](https://www.getapp.ca/software/107701/xencall) — 4.6/5 (142 reviews) 5. [Zendesk Suite](https://www.getapp.ca/software/9448/zendesk) — 4.4/5 (4079 reviews) ## Reviews ### "Awesome experience with convoso so far, so good." — 5.0/5 > **Victory** | *January 17, 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Its very easy to navigate, comes with a lot of interesting features. > > **Cons**: Nothing aside the fact that it sometimes says goodbye. > > Its been amazing and it really worth it, I must say. ----- ### "Loving the new partnership" — 5.0/5 > **Steve** | *January 27, 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The improved contact rates from our previous dialers > > **Cons**: The amount of time it takes to get our DID's registered when launching. > > Convoso has been an amazing partner for us. It Really helped us to scale our call programs with improved contact rates and excellent reporting technology. ----- ### "CONVOSO SOSO" — 3.0/5 > **CHADWICK** | *September 8, 2025* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: I liked the powerful dialer, real-time reporting, and how it boosted agent productivity and contact rates. > > **Cons**: I liked the features, but setup was complex and system glitches affected productivity. needs some work and it will be great > > ITS BEEN FOR THE MOST PART EASY TO USE, HAS SOME ISSUES WITH BUGS, ALOT OF CALLS COME THROUGH THE FILTER IN PLACE THAT SHOULDNT. ----- ### "Super Versatile" — 5.0/5 > **RYAN** | *February 17, 2026* | Insurance Software | Recommendation rating: 9.0/10 > > **Pros**: I love that you can use it to run all of the reports to help manage how all of the users are doing in different areas. > > **Cons**: Some of the reports have small glitches in them, so you have to play around with the settings to make sure they are accurate. > > I have been using Convoso for almost 4 years, managing an office with 20 to 30 agents. This platform has been most helpful in managing data and running reports to make my job easier as a supervisor ----- ### "Convoso is a beast" — 5.0/5 > **Stephanie** | *February 12, 2026* | Insurance Software | Recommendation rating: 8.0/10 > > **Pros**: The best thing about Convoso is how much it speeds up your workflow. If you have a lot of leads to call, this thing is like a rocket ship. It cuts out the dead air and keeps agents talking. I also love the caller ID protection features; it helps keep your numbers from being flagged as "Spam," which is a total lifesaver for getting people to actually pick up the phone. > > **Cons**: As with any high-powered system, there’s a lot to take in at first. While the basic interface is pretty intuitive for daily tasks, the platform is packed with so many advanced features that it can be a bit overwhelming for new users. > > Overall, Convoso is a beast in the best way possible. It’s built for teams that want to scale and crush their sales goals. While you’ll need to put in some work upfront to learn the ropes, the boost in contact rates and overall productivity makes it a great investment. It’s a sophisticated tool that really pays off once you get the hang of it\! ----- Page: 1 / 17\ Next: [Next page](https://www.getapp.ca/software/8280/cloud-predictive-dialer?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/8280/cloud-predictive-dialer) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data