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Ringover vs Ruby Receptionists
Overview
Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.
Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat
Ruby Receptionists is a virtual receptionist and live chat solution for small businesses. It offers multichannel customer communication solutions to deliver personal experiences online and over the phone with one central point for communication.
Ruby Receptionists is a virtual receptionist and live chat solution for small businesses. It offers multichannel customer communication solutions to...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat
Images
Pricing
Starting from
US$29.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$140.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.8/ 5Features
4.6/ 5Customer Service
4.6/ 5Value for Money
4.5/ 5Ease of Use
4.2/ 5Features
4.2/ 5Customer Service
4.1/ 5Value for Money
3.8/ 5Features
Total features 112
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Blended Call Center
- CRM Software
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scheduling
- Call Tagging
- Call Tracking Software
- Call Transcription
- Call Transfer
- Call Whispering
- Caller ID
- Caller Profiles
- Campaign Management Software
- Chat Transcript
- Chat/Messaging
- Chatbot Software
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management Software
- Credit Card Processing
- Customer Communication
- Customer History
- Customizable Branding
- Customizable Forms
- Customizable Reports
- Dashboard Software
- Electronic Faxes
- Electronic Signature
- Employee Activity Monitoring
- Employee Directory
- Event Triggered Actions
- Fax Management
- File Sharing Software
- For Cloud Phone Systems
- Group Messaging
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Lead Capture Software
- List Management
- Live Chat Software
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-Location
- Multi-User Collaboration
- On-Demand Recording
- Online Booking
- Online Payments
- Online Voice Transmission
- Outbound Call Center
- PBX
- Phone Key Input
- Power Dialer
- Pre-recorded Messages
- Proactive Chat
- Quality Management Software
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recording
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- Scheduled Recording
- Screen Sharing Software
- Search/Filter
- Sentiment Analysis
- Single Sign On Software
- Social Media Integration
- Softphone Software
- Surveys & Feedback
- Tagging
- Text to Speech
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Unified Communications Software
- Video Call Recording
- Video Chat
- Video Conferencing Software
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP Connection
- VoIP Software
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Website Integration
- Workforce Management Software
Total features 54
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Blended Call Center
- CRM Software
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scheduling
- Call Tagging
- Call Tracking Software
- Call Transcription
- Call Transfer
- Call Whispering
- Caller ID
- Caller Profiles
- Campaign Management Software
- Chat Transcript
- Chat/Messaging
- Chatbot Software
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management Software
- Credit Card Processing
- Customer Communication
- Customer History
- Customizable Branding
- Customizable Forms
- Customizable Reports
- Dashboard Software
- Electronic Faxes
- Electronic Signature
- Employee Activity Monitoring
- Employee Directory
- Event Triggered Actions
- Fax Management
- File Sharing Software
- For Cloud Phone Systems
- Group Messaging
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Lead Capture Software
- List Management
- Live Chat Software
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-Location
- Multi-User Collaboration
- On-Demand Recording
- Online Booking
- Online Payments
- Online Voice Transmission
- Outbound Call Center
- PBX
- Phone Key Input
- Power Dialer
- Pre-recorded Messages
- Proactive Chat
- Quality Management Software
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Recording
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- Scheduled Recording
- Screen Sharing Software
- Search/Filter
- Sentiment Analysis
- Single Sign On Software
- Social Media Integration
- Softphone Software
- Surveys & Feedback
- Tagging
- Text to Speech
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Unified Communications Software
- Video Call Recording
- Video Chat
- Video Conferencing Software
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP Connection
- VoIP Software
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Website Integration
- Workforce Management Software
Integrations
- Access Vincere Evo
- ActiveCampaign
- Amazon S3
- Axonaut
- Bullhorn ATS & CRM
- Clio
- Copper
- Crisp
- Deskpro
- DigitalOcean
- Efficy CRM
- Extrabat Paysage
- Freshdesk
- Freshsales
- Google Analytics 360
- Google Meet
- Google Workspace
- Gorgias
- Grasshopper
- HubSpot CRM
- IBM Cloud
- Intercom
- Jira
- Microsoft Azure
- Minio
- Modjo
- OVHcloud
- Odoo
- Okta
- OutreachCRM
- Pipedrive
- Rocket Matter
- SalesLoft
- Salesforce Platform
- Salesforce Sales Cloud
- Scaleway
- Sellsy
- Slack
- SugarCRM
- SwiftAssess
- Wasabi
- WordPress
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoom Events and Webinars
- monday.com
- noCRM
- Access Vincere Evo
- ActiveCampaign
- Amazon S3
- Axonaut
- Bullhorn ATS & CRM
- Clio
- Copper
- Crisp
- Deskpro
- DigitalOcean
- Efficy CRM
- Extrabat Paysage
- Freshdesk
- Freshsales
- Google Analytics 360
- Google Meet
- Google Workspace
- Gorgias
- Grasshopper
- HubSpot CRM
- IBM Cloud
- Intercom
- Jira
- Microsoft Azure
- Minio
- Modjo
- OVHcloud
- Odoo
- Okta
- OutreachCRM
- Pipedrive
- Rocket Matter
- SalesLoft
- Salesforce Platform
- Salesforce Sales Cloud
- Scaleway
- Sellsy
- Slack
- SugarCRM
- SwiftAssess
- Wasabi
- WordPress
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoom Events and Webinars
- monday.com
- noCRM
