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Hostology

4.4 (5)
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Comprehensive venue and event management software

About Hostology

Hostology is a comprehensive event management software platform specifically designed for venues by venue operators, offering a connected planning solution that streamlines the entire event management process from initial inquiry to execution. The system caters primarily to wedding and event venues, providing a collaborative environment where venue staff, hosts, guests, and suppliers can access and contribute to a unified planning journey. Hostology addresses the unique challenges faced by event venues, including communication management, planning workflows, guest accommodation, and financial processing, delivering a reported thirty percent increase in productivity for venue teams while enhancing the planning experience for all stakeholders.

The platform features an extensive suite of time-saving tools that automate traditionally labor-intensive processes. These include sophisticated inquiry management capabilities, automated planning workflows that guide users through each stage of event preparation, comprehensive guest dietary and accommodation management systems, and secure payment processing with accounting software integration. Venue teams benefit from customizable event booking systems, real-time collaboration tools, and centralized document management. For hosts and couples, Hostology provides venue-branded customer websites where they can manage event details, guest lists, RSVPs, and accommodation requirements. The system's task management functionality allows for clear assignment and tracking of responsibilities, while reporting and analytics tools provide valuable insights into event performance and operational efficiency.

Hostology integrates seamlessly with third-party systems, most notably featuring Xero accounting software integration for streamlined financial management. This integration enables automatic invoicing and receipt generation, significantly reducing administrative overhead for venue accounting teams. The platform operates as a cloud-based solution accessible from any internet-connected device, with mobile-friendly design ensuring functionality across smartphones and tablets. The system architecture supports multi-user access with role-based permissions, allowing appropriate levels of system access for venue staff, hosts, and suppliers. Hostology's API capabilities facilitate data exchange with existing venue management systems, creating a cohesive technological ecosystem that eliminates data silos and redundant information entry. The platform maintains secure data storage protocols to protect sensitive client and event information, ensuring compliance with data protection regulations while facilitating the necessary information sharing that makes collaborative planning possible.


Key benefits of Hostology

  • Streamlines event and venue management by bringing all planning tools, guest details, and supplier coordination into one easy-to-use platform.
  • Boosts productivity and saves valuable time with automated workflows, enquiry management, and integrated payment solutions.
  • Enhances collaboration by connecting venues, hosts, guests, and suppliers on a single planning journey, ensuring everyone stays informed.
  • Offers fast onboarding, comprehensive team training, and ongoing UK-based support to make switching and setup simple.
  • Delivers a seamless experience for guests, making RSVPs, meal choices, and accommodation bookings straightforward and stress-free.

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    Hostology Software - Hostology platform for venue and event management
    Hostology Software - Hostology branded customer websites
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    Not sure about Hostology? Compare with a popular alternative Show more details

    Hostology

    4.4 (5)
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    Starting Price

    £25.00
    month
    US$250.00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    27
    92

    Integrations

    6
    23

    Ease of Use

    4.4 (5)
    4.6 (69)

    Value for Money

    4.0 (5)
    4.5 (69)

    Customer Service

    4.2 (5)
    4.7 (69)
    Green rating bars show the winning product based on the average rating and number of reviews.

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    Overall rating

    4.4 /5
    (5)
    Value for Money
    4/5
    Features
    4.4/5
    Ease of Use
    4.4/5
    Customer Support Software
    4.2/5

    80%
    recommended this app
    Sort by

    5 Reviews

    Phil
    Overall rating
    • Industry: Hospitality
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Hostolgy 5 star

    Reviewed on 2025-12-15

    The early days were a little
    Challenging as glitches were ironed out. Thankfully we stuck
    With it...

    The early days were a little
    Challenging as glitches were ironed out. Thankfully we stuck
    With it and now it is fantastic .

    Pros

    It has improved every part of our operations . Saved huge amounts of time resulting in one less member of staff so financial savings enormous. Everything is one place and our service to clients is improved . Also the team are very responsive , Act on suggestions and the platform
    Gets stronger and more innovative every month .

    Cons

    In the early days there were a few quite clunky areas but these have all been resolved . There were also some
    Glitches but again all resolved now .

    Nat
    Overall rating
    • Industry: Education Management
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Hostology.co.uk

    Reviewed on 2025-09-26

    100% positive. It has fundamentally changed how we run our events and given the team much more...

    100% positive. It has fundamentally changed how we run our events and given the team much more time to focus on new areas of added value.

    Pros

    Hostology has made our event organisation more streamlined and cost efficient. It is easy to use and great value. The customer support is also exceptional.

    Cons

    No real cons. Obviously there is nervousness when starting with a new platform and transitioning to new ways of working but our team has found Hostology's interface very straight-forward.

    Response from Hostology

    That's great to hear - thank you for the review!

    Clare
    Overall rating
    • Industry: Construction
    • Company size: Self Employed
    • Used Monthly for 6-12 months
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 0.0 /10

    Think twice as a guest

    Reviewed on 2025-10-09

    Poor - advice don’t pay for rooms and accommodation until 72 hours before the event when you know...

    Poor - advice don’t pay for rooms and accommodation until 72 hours before the event when you know you can attend as otherwise your money will be lost

    Pros

    Difficult site to navigate, not suitable for multiple generations, lumpy and unclear , no easy contact available

    Cons

    No refund policy or ease of contact if guest circumstances change due to illness. Again no easy contact information messages left and emails go unanswered

    Response from Hostology

    Dear Reviewer, it seems that your complaint refers to the Venue where you were invited to book a room, presumably for an event or wedding? Whilst we are sorry that you felt their customer service was not up to scratch, please note that we are a white-label booking platform, used by many different venues, and not responsible for the support a specific venue offer their guests. Regarding refund policies, each venue clearly states their terms and conditions of booking during the check out process, again
     this is not something that we are responsible for. If you would like to share the venue name we can ensure that your feedback is received and check that their documentation is up to date. 

    Thank you also for the usability feedback.  We are always looking for ways to improve our user flows and your feedback will help us in our aim to keep improving the experience for guests using the platform. 

    Jayne
    Overall rating
    • Industry: Hospitality
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Wouldnt hesitate to recommend the Hostology platform

    Reviewed on 2025-10-17

    Very good.. Good team and easy to access support currently eg: [sensitive content hidden]. Keen to...

    Very good.. Good team and easy to access support currently eg: [sensitive content hidden]. Keen to continue to take feedback adn develop solutions.

    Pros

    A really good system for venues / couples and their guests. Easy to use and good customer service as we move from moving from spread sheet to on line system. The customer service has been great and really responsive to suggestions / changes to make this even more user friendly.

    Cons

    Cost to guests for payments eg: accommodation BUT they have now enabled us to charge this direct to the couple vs the invitee. And also increased the ways to pay eg: BACS but high costs on these transactions.

    Harry
    Overall rating
    • Industry: Hospitality
    • Company size: 11–50 Employees
    • Used Weekly for 2+ years
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Brilliant event management software

    Reviewed on 2024-06-05

    Very good, has helped improve efficiencies in the team

    Very good, has helped improve efficiencies in the team

    Pros

    Integration of both venue and guest login, allowing seamless interaction and more efficient event planning

    Cons

    Features still being added, so it is getting better each time

    Response from Hostology

    Very good to hear and thank you for the review.

    Hostology FAQs

    Below are some frequently asked questions for Hostology.

    Hostology offers the following pricing plans:

    • Starting from: £25.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Venue subscriptions start at jst £25 per month - scaling with your venue at £2 per booked event.

    Hostology has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Hostology supports the following languages:

    English

    Hostology supports the following devices:

    Hostology integrates with the following applications:

    Gmail, Google Workspace, Microsoft 365, Microsoft Outlook, Stripe, Xero

    Hostology offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support

    Related categories

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