--- description: Detailed reviews on ROLLER based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare ROLLER with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ROLLER Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Ticketing Software](/directory/86/ticketing/software) > [ROLLER](/software/109065/roller) # ROLLER Canonical: https://www.getapp.ca/software/109065/roller Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/109065/roller?page=2) > ROLLER is a cloud-based software solution for attractions, entertainment and leisure venues to help businesses deliver improved guest experiences. > > Verdict: Rated **4.2/5** by 144 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ROLLER ROLLER’s integrated point of sale (POS) system allows users to manage on-site sales, including retail, merchandise, and food \& beverage from a single inventory source, with support for cashless and gift card transactions. A range of ticketing options are available, with users able to offer single-use tickets, single or multi-location season passes, packages, group or family offers, memberships, and more. The gift card app allows customers to purchase physical and digital gift cards in local currencies through a custom-branded web page, with users able to offer unlimited pricing options. Digital waivers can be signed during or after checkout, remote or on-site, through any computer, tablet, or smartphone. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 144 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ROLLER Software - **Location**: Sydney, Australia - **Founded**: 2010 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: ROLLER partners with over 2,600 attractions venues to help them sell more, save time, and deliver better experiences for their guests. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Belgium, Canada, Colombia, Denmark, Egypt, Finland, France, Germany, Hong Kong SAR China, Ireland, Kenya, Kuwait, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway and 11 more ## Features - API - Access Control - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Attendance Management - Attendee Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - CRM Software - Calendar Management - Campaign Management Software - Compliance Management - Conferences/Conventions - Contact Management Software - Credit Card Processing ## Integrations (15 total) - Brevo - Campaign Monitor by Marigold - Fresh KDS - Google Tag Manager 360 - InMoment - Klaviyo - Mailchimp - Microsoft Power BI - NetSuite - Ontraport - Sailthru - Tanda - Workforce.com - Xero - Yellow Dog Inventory ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Ticketing Software](https://www.getapp.ca/directory/86/ticketing/software) ## Related Categories - [Event Management Software](https://www.getapp.ca/directory/80/event-management/software) - [Ticketing Software](https://www.getapp.ca/directory/86/ticketing/software) - [Point of Sale Software](https://www.getapp.ca/directory/195/point-of-sale/software) - [CRM Software](https://www.getapp.ca/directory/230/crm/software) - [Business Management Software](https://www.getapp.ca/directory/581/business-management/software) ## Alternatives 1. [events500i](https://www.getapp.ca/software/2065395/events500i) — 4.9/5 (22 reviews) 2. [AllBooked by Skedda](https://www.getapp.ca/software/2080218/allbooked-1) — 4.8/5 (70 reviews) 3. [iVvy Venue Management](https://www.getapp.ca/software/103813/ivvy-venue-management) — 4.6/5 (69 reviews) 4. [Perfect Venue](https://www.getapp.ca/software/2061127/perfect-venue) — 4.8/5 (75 reviews) 5. [Tripleseat](https://www.getapp.ca/software/111215/tripleseat) — 4.7/5 (572 reviews) ## Reviews ### "Excellent Customer support, easy to use software" — 5.0/5 > **Michael** | *December 5, 2018* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: One of Roller's biggest assets is its team. If you have a problem or a training issue they are nearly always available on the phone and if they can't help straight away they will look into it. Roller is constantly developing, there are regular patches and new releases (free improvements as well as paid). Simple interface: Most of roller is self explanatory and can be picked up, they also have a help section with articles across most items to help with grey areas. > > **Cons**: Reporting is probably Rollers biggest set back for us. While it delivers the basics running several sites reports individually can be time consuming and if you don't pay attention to the fields you are using can lead to inconsistencies. (There is however a patch in the works to integrate these down the line). You need to develop a good knowledge of rollers different reports to get the results you are looking for and make sure it shows what you expect. Sometimes multiple reports need to be run or you need to add your own formulas or breakdown to get results in the format you require. Single use sites should be fine but chains may find this is frustrating. The gift card interface isn't as well integrated as everything else although this is a minor unit of our business. > > Roller makes the life simple for the customer and is constantly seeking to improve. They are receptive to feedback and will try to act on it within reason. They have improved as an operator over the time we have used them and continue to seek to offer more to the market opposed to becoming stagnant or ignoring glitches like other software providers we have previously used. ----- ### "The switch to ROLLER: An important decision that we will not regret" — 5.0/5 > **Luisa** | *September 27, 2025* | Sports | Recommendation rating: 9.0/10 > > **Pros**: Flexible product design and event ticketing , intuitive operation especially for scheduling, transparent payments and invoicing, versatile evaluation options, customer support very helpful and easily accessible, > > **Cons**: Chargeback process and transparency, Limited possibility to adjust payment methods retrospectivally (SEPA payments), no automatic user log off for venue manager > > We switched from another provider to Roller in the middle of the year and have had many positive experiences so far. The possibilities, usability, and customer support are truly outstanding. Customer service is also very good, and the online checkout interface is very appealing. Some functions, such as independently moving/canceling bookings, do not always work intuitively enough. ----- ### "Price Rule & Updates" — 3.0/5 > **Fitria** | *September 25, 2025* | Sports | Recommendation rating: 6.0/10 > > **Pros**: I love how easy it is to organise peak and off-peak tickets—fast edits, clear schedule, consistent pricing. > > **Cons**: Price Rule – Current Limitation The latest Price Rule update does not work on Legacy Checkout. It is only available on Progressive Checkout. Impact: Sites remaining on Legacy Checkout cannot apply the new Price Rule logic, which may lead to inconsistent promo handling across flows. Please provide flexibility for merchants who choose to remain on Legacy Checkout—either by enabling Price Rule compatibility on Legacy or offering an equivalent mechanism without forcing a full checkout upgrade. > > My overall experience with ROLLER is positive. The platform is stable, the schedule-based setup makes peak/off-peak ticketing straightforward, and managing parties, capacity, and vouchers/gift cards is efficient. Reporting covers the basics and support responses are timely. The main friction is promotions: the newest Price Rule works only on Progressive Checkout, which creates inconsistency for sites that remain on Legacy. Adding Price Rule support (or an equivalent) to Legacy, plus a bit more flexibility in promo conditions and email-template customization, would make ROLLER excellent end-to-end. ----- ### "Soon to move" — 5.0/5 > **Oliver** | *September 18, 2025* | Leisure, Travel & Tourism | Recommendation rating: 5.0/10 > > **Pros**: The ease of use of the system for both current and historic data. Managing the bookings is relatively stress free . > > **Cons**: The pricing has now got to a level where we are seriously having to question if it remains value for the business. > > liked it and moved systems a few years ago it good but now so expensive we are reviewing our systems as we expand into new sites and products ----- ### "Wouldnt use anything else, makes my life so easy\!" — 5.0/5 > **Cameron** | *September 18, 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Its an all in one software that runs my whole business, it does everything I need it to do and its easy to use and learn for new staff > > **Cons**: Nothing in particular, the price has been moving up a bit over the years, especially the pro version > > Great, customer service has always been quick and knowledgable and able to fix my issues, onboarding was easy and the software has been improving more and more over the 5ish years we have been using ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/109065/roller?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/109065/roller) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data