Dentrix
Dentrix
About Dentrix
Dentrix is a comprehensive practice management solution that equips dental practices with robust clinical, business, and front office tools as well as smart image technology to help businesses save time on manual data entry, improve patient care, and grow any practice. Dentrix allows dental clinics to manage appointment scheduling, electronic insurance claims, electronic prescriptions, patient communications, patient records, and billing/collections. Dentrix Smart Image technology automatically associates 2D and 3D diagnostic images with CDT codes to connect to provide quality care by connecting clinical and financial processes into one workflow.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Dentrix: 37
Alternatives
Curve Dental
ABELDent
CareStack
Adit
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Company size
Time used
375 Reviews
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- Industry: Information Technology & Services
- Company size: Self Employed
- Used Weekly for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
From an IT perpective
Reviewed on 2018-11-08
Overall, again from an IT perspective, my observation are that its probably the best overall...
Overall, again from an IT perspective, my observation are that its probably the best overall package for any practice to use, and easy to work with for IT Admins, and techs, Hardware integration is solid, Imaging software integration is solid, and support is always there. From what ive been told by Office staff, its got everything an office will need to get things done.
Pros
As far as advising clients on an overall PM software package to use, this is one of the best, with fairly decent customer support and ease of administration from a Staff and IT perspective. it also fulfils just about every need for almost any kind of Dental practice, with the exception of Endodontics.
Cons
Being that its a rather large software package with a database component, there are going to be issues. Especially with Windows 10 (but then again, its Windows 10) So it does have its fair share of bugs.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Powerful system to manage clinic operation
Reviewed on 2022-07-18
Pros
Scheduling appointment, manageing calender, Dental charting is really nice. Patient Appoitment confirmation feature is good.
Cons
Communication option like whatsapp integration is not there. We would apprecaite integration with our Xray Imaging software.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Customer service is Poor. And expensive.
Reviewed on 2022-10-20
They are giving me a pain right now. I have had to upgrade my computers many times to handle their...
They are giving me a pain right now. I have had to upgrade my computers many times to handle their upgrades, and their program is never re written, the program just gets larger each time.
Pros
very large expensive program, employees find it hard to learn, some even quit. not intuitive. requires a lot of training for new employees.
Cons
the customer service. they are always sending you offshore, and the techs are not trained. you have to call back a lot to find a competent tech. they don't service you well.For instance, I have called 3 times to upgrade Dentrix software to a more current version. Each time I was told that the person who installs the software has gone home. On Today's call, the person answering the phone said that the installer had gone home. It is the 4th time I have called, and I asked why he has gone home since it is only 2:30 PM in the afternoon. The representative said he only installs Dentrix updates Monday-Thursday 5AM - 2 PM and Fridays 5AM to 1 PM! I am so angry because had any of the other people answering the phones told me this, I would have known when to call back! This is terrible customer service! Do they only have one person installing Dentrix updates? I am so upset that I drove to the office on a day off specifically to install this update, at 2:30 pm AND THE INSTALLER HAS GONE HOME AGAIN! What the heck is going on? I also scheduled a call from the installer and never got a call back. This is really Mickey Mouse for a company that is supposed to be the biggest and the best. I am really beginning to regret working with Dentrix.
- Industry: Restaurants
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Dentrix does it ALL
Reviewed on 2018-08-28
Pros
I love Dentrix, from the ease of scheduling to the plethora of customization options, to the treatment planner, to the patient chart. Everything is so easy to use and everything you need is in one place
Cons
The ONLY complaint I can think of is that the patient chart is a little difficult to fill out because the numbers are so close together and hard to spot mistakes
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
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Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best dental software out there!
Reviewed on 2019-11-09
We use dentrix daily at work and I’ve personally worked with 3 others and none compare to the perks...
We use dentrix daily at work and I’ve personally worked with 3 others and none compare to the perks of dentrix
Pros
It’s a super easy to use software that keeps track of everything you might need for a dental office such as appointments, patient information, ledgers, month to date reports, etc
Cons
It has a lot of buttons so it could be a little challenging for new users
Dentrix FAQs
Below are some frequently asked questions for Dentrix.Q. What type of pricing plans does Dentrix offer?
Dentrix offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Dentrix?
Dentrix has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Dentrix support?
Dentrix supports the following languages:
English
Q. Does Dentrix support mobile devices?
Dentrix supports the following devices:
Q. What other apps does Dentrix integrate with?
Dentrix integrates with the following applications:
DEXIS Imaging Suite
Q. What level of support does Dentrix offer?
Dentrix offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
See all software categories found for Dentrix.
Dental Imaging Software