--- description: Detailed reviews on CareStack based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare CareStack with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CareStack Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Dental Software](/directory/54/dental/software) > [CareStack](/software/2014883/carestack) # CareStack Canonical: https://www.getapp.ca/software/2014883/carestack Page: 1 / 10\ Next: [Next page](https://www.getapp.ca/software/2014883/carestack?page=2) > CloudStack is a cloud-based suite of practice management tools for the dental industry. The suite comprises CS Enterprise, CS Virtual Office, and CS Revenue Cycle Management to meet the varying needs of dental practices and provide features such as scheduling, telehealth, billing, and more. > > Verdict: Rated **4.8/5** by 219 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 219 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CareStack - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$698.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: CareStack clients are billed on the basis of the number of users with active logins. Contact CareStack for more information on pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Annotations - Appointment Management - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Charting - Claims Management Software - Client Management - Client Portal - Communication Management - Comparison View - Confirmations/Reminders ## Integrations (9 total) - Apteryx XVWeb - Birdeye - DoseSpot - LogMeIn - Overjet - Plivo - RingCX - SOTA Cloud - SWELLEnterprise ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Dental Software](https://www.getapp.ca/directory/54/dental/software) ## Related Categories - [Dental Software](https://www.getapp.ca/directory/54/dental/software) - [Dental Charting Software](https://www.getapp.ca/directory/1405/dental-charting/software) ## Alternatives 1. [Curve Dental](https://www.getapp.ca/software/91762/curve-dental-hero) — 4.4/5 (285 reviews) 2. [ABELDent](https://www.getapp.ca/software/2026475/abeldent) — 4.7/5 (112 reviews) 3. [Adit](https://www.getapp.ca/software/2046768/adit) — 4.7/5 (302 reviews) 4. [BestoSys](https://www.getapp.ca/software/107765/bestosys) — 4.8/5 (293 reviews) 5. [Practice-Web](https://www.getapp.ca/software/2059059/practice-web-dental) — 4.9/5 (115 reviews) ## Reviews ### "Innovated software" — 5.0/5 > **Vidmantas** | *November 4, 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Easy metric tracking – helps monitor key practice data efficiently. Simplified billing – makes the billing process clear and straightforward. Excellent support team – quick, knowledgeable, and responsive assistance. Continuous improvement – frequent updates and enhancements to the software. Customizable features – ability to tailor certain tools to fit your office’s specific needs. > > **Cons**: When we first started using CareStack, there were a few things that took some time to get used to, and a couple of minor issues that we noticed early on. However, the CareStack team was very responsive — they listened to our feedback and made updates and improvements quickly. Those initial concerns have since been fixed, so at this point, we really don’t have any major issues with the software. > > Overall, CareStack software is reliable, easy to use, and backed by great support that keeps improving. ----- ### "In the End CareStack is a Win\!" — 5.0/5 > **Michelle** | *April 30, 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The biggest win is having everything in one place. Scheduling, charting, notes, billing, patient texts/emails…it’s all integrated, which has definitely helped our workflow and cut down on juggling multiple systems. The reporting side is honestly one of the best parts. It’s super easy to track metrics, and we’ve seen real improvements in our numbers, especially with AR’s, and treatment acceptance has improved too. > > **Cons**: That said, it’s not the easiest system to learn. Implementation did not provide a great foundation for success. Better training before going live is highly recommended. There’s definitely a learning curve, and some tasks feel like they take more clicks than they should. The customization is nice, but having multiple ways to do the same thing can be confusing when you’re still trying to get the hang of it. It can also feel a little cluttered at times. > > At the end of the day, CareStack is a really powerful tool and great for a growing practice, you just have to be ready to put in the time upfront to learn it and set things up the right way. I have to call out our Customer Support Manager, because that’s been a game changer for us. Brandy has been amazing. She is always super responsive, knows her stuff, and just has a way of calming everything down when things feel chaotic. There were times we were seriously frustrated, and she jumped in and fixed things in minutes. If we had her during implementation, it would’ve saved us a ton of stress. Carestack needs to do a better job of making sure their clients have a strong support team like Brandy during implementation instead of after going live to make sure you are set up for success. ----- ### "Understand the Patient ledger/ Insurance claims before purchasing." — 3.0/5 > **Jayma** | *June 9, 2022* | Health, Wellness & Fitness | Recommendation rating: 2.0/10 > > **Pros**: It is fast, and easy to navigate patient chart > > **Cons**: The patient Ledger. The insurance billing primary and secondary. The reports. > > They have not taken the best of "Legacy software" and improved upon it. They have some incomprehensible accounting system to charge and apply payments so you cant tell what you have produced or collected. The training team doesn't know who to deal and come up with complicated "work arounds". They do not offer a "end of day" report and the hours you have to spend to figure out and read the reports is costly, where other "Legacy software" have those reports which are standard metrics that all practice management consults request. ----- ### "Accessible from all over the world" — 5.0/5 > **Olga** | *June 17, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: How thorough the implementation was, how helpful the team was and would really care for us. Also being able to access the PMS from our home is a game changer. > > **Cons**: Some features are not fully customizable, but there are work arounds on those features. I wanted to be able to configure the online booking in spanish but english is their only online booking language ----- ### "Strong Implementation, Strong Software" — 5.0/5 > **Bethany** | *February 4, 2026* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: CareStack is truly an all-in-1 software for dental offices, everything we could possibly need is in CareStack. Also, their support is always accessible and responsive - following through with all requests. > > **Cons**: No option for unlimited outbound SMS / email messaging. With an office our scale, unlimited would be something we could benefit from. > > Our office implemented CareStack at the beginning of this year as part of our search for a true all-in-one practice management system that could streamline both the patient and team experience. Now that we are transitioning out of the implementation phase, our team has nothing but positive things to say about the experience. Throughout our transition away from our previous PMS, the CareStack implementation team, specifically \[sensitive content hidden\] was exceptional. They guided us through every step of the process and made what could have been an overwhelming transition feel organized, supported, and manageable. Their knowledge, responsiveness, and attention to detail gave us a great deal of confidence in our decision to move forward with CareStack. As expected with any major technology change, there were some hiccups along the way, but the team handled each one with professionalism, patience, and care. We had no shortage of questions, and support was always timely and thorough. If someone couldn’t immediately assist us, they quickly connected us with the right person and ensured we were guided in the right direction. We also truly valued their workflow recommendations. We took their suggestions seriously, implemented them into our processes, and have already seen how well they support the day-to-day flow of our office. It’s clear they know the software inside and out and genuinely want their clients to succeed. When it comes to the software itself, we are extremely pleased with what CareStack allows us to do clinically, administratively, and from a patient-experience standpoint. Choosing a new PMS is a big decision, and we feel confident that CareStack was the right choice for our practice. ----- Page: 1 / 10\ Next: [Next page](https://www.getapp.ca/software/2014883/carestack?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2014883/carestack) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data