--- description: Detailed reviews on RepairDesk based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare RepairDesk with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: RepairDesk Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/240/billing-invoicing/software) > [RepairDesk](/software/110211/repairdesk) # RepairDesk Canonical: https://www.getapp.ca/software/110211/repairdesk Page: 1 / 11\ Next: [Next page](https://www.getapp.ca/software/110211/repairdesk?page=2) > RepairDesk is an all-in-one repair shop management software which provides repair ticketing, inventory, customer relationship management (CRM), invoicing, payment processing, marketing, reporting, and more. The cloud-based point of sale (POS) platform is perfect for all sorts of repair businesses. > > Verdict: Rated **4.7/5** by 245 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 245 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: RepairDesk - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate - **Pricing Details**: RepairDesk offers a free 14-day trial, allowing users to explore its features before choosing a plan. The Essential plan starts at $99/month per store and is designed for single-store repair businesses, including unlimited tickets and 5 users per location. The Growth plan, ideal for multi-store businesses and franchises, starts at $149/month per store, supporting unlimited tickets, 8 users per location, and advanced reporting. For specialized needs with mail-in repair and RD Connect, the Advanced plan is custom-priced, offering unlimited tickets and users with tailored features. Discounts are available for annual subscriptions paid upfront. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Algeria, Angola, Argentina, Australia, Benin, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville and 58 more ## Features - API - Access Controls/Permissions - Accounting Integration - Accounting Software - Activity Dashboard - Alerts/Notifications - Backup and Recovery - Barcode Recognition - Barcode/Label Management - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Billing Portal - Bulk Send - CRM Software - Calendar Management - Cash Management - Catalog Management - Client Portal - Commission Management ## Integrations (18 total) - Clickatell - Google Calendar - M360 - PayPal - QuickBooks Online - QuickBooks Online Accountant - RingCX - SMS Broadcast - SMSGlobal - ShipStation - Shopify - Square Payments - Stripe - Tyro - WooCommerce ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Billing and Invoicing Software](https://www.getapp.ca/directory/240/billing-invoicing/software) ## Related Categories - [Billing and Invoicing Software](https://www.getapp.ca/directory/240/billing-invoicing/software) - [Computer Repair Shop Software](https://www.getapp.ca/directory/1063/computer-repair-shop/software) - [Retail POS System Software](https://www.getapp.ca/directory/1603/retail-pos-system/software) - [Accounting Software](https://www.getapp.ca/directory/236/accounting/software) - [Jewelry Store Management Software](https://www.getapp.ca/directory/209/jewelry-store-management/software) ## Alternatives 1. [BytePhase](https://www.getapp.ca/software/2053937/smartcenter) — 4.9/5 (18 reviews) 2. [RepairShopr](https://www.getapp.ca/software/2050134/repairshopr) — 4.4/5 (128 reviews) 3. [RepairCMS Ultimate](https://www.getapp.ca/software/2078960/repaircms-ultimate) — 5.0/5 (6 reviews) 4. [RepairDash](https://www.getapp.ca/software/2089870/repairdash) — 5.0/5 (2 reviews) 5. [CellStore](https://www.getapp.ca/software/2059719/cellstore) — 4.6/5 (31 reviews) ## Reviews ### "Very Dedicated Staff and Easy to use software" — 5.0/5 > **Modesto** | *January 30, 2019* | Retail | Recommendation rating: 10.0/10 > > **Pros**: All the features it currently has and the more features it will have in the future, the time saving the software provides repairs shops making tasks that took 1 to 2 hours to complete to be done in minutes, the more time you save and the more automated features the more your team can concentrate on providing better customer service > > **Cons**: There's no cons to speak about, softwares will always be softwares and have their little things here and there, but nothing that cant be fixed or improved > > To support team, just wanted to take some time to thank you for all your hard work and dedication , we are extremely grateful and happy to have you as our dedicated account manager and me personally i know is not easy working middle of the night i did it for many years, we appreciate everything you've done for us i know these couple of months haven't been easy but we are getting closer to stability and then we can focus solely on growth and features and making everyones's life better and easier ----- ### "RepairDesk - Great Software for Organizing and Tracking Your Repairs" — 5.0/5 > **Cathy** | *November 14, 2024* | Oil & Energy | Recommendation rating: 10.0/10 > > **Pros**: I was in search of software that would help to keep our repairs organized from the time that they arrived to our facility until the time that we shipped them out. RepairDesk has provided this through the many useful features that the program offers. I like being able to create unique ticket numbers to identify and track my repairs in a way that makes sense and flows with our business. The ticket labels are easy to print and contain all of the pertinent information needed to identify the repair at a quick glance. I like the fact that I can add my own custom fields that apply to our repairs and that these custom fields are searchable within RepairDesk for quick identification of the repair. I like being able to add the parts that we use in the repair process to an inventory database so that we can easily track how many units we have on hand and know when we need to order more. Creating POs for the purchase of these parts is also a useful feature. I like being able to upload pre and post repair photos. The photos are easy to upload and are of very high quality and make for great documentation. > > **Cons**: I don't have anything that I'd like to highlight here. All of my concerns have been or are being addressed. I understand that each business is unique and has it own requests. RepairDesk has a great foundation and the team has been outstanding at accommodating my requests for features that are not yet present that would work well in our business. > > Fantastic\! I have worked with \[sensitive content hidden\] and all have been extremely professional and great to work with. I have had several requests that they have accommodated, such as adding the custom fields that they helped me to create to my ticket labels, adding the ability to enter a long description in my quotations, and adding net 75 payment terms to my invoices. They have taken all of my requests into consideration and have gone above and beyond to meet them. They are also accommodating with my schedule and coordinating meeting times that work well. They are quick to respond to email communication too. An all around great team to work with\! ----- ### "Cellpros feedback" — 3.0/5 > **Antony** | *September 15, 2021* | Consumer Electronics | Recommendation rating: 3.0/10 > > **Pros**: Great feature set and marketing and sales leads > > **Cons**: The complexities of inventory management and tracking of sales , register is difficult for us, sales go missing or are not counted > > Good concept but some hard to use steps , difficult to understand some areas , wish we could have a done for you concept we can them manage ----- ### "Euro Mobiles and Laptops recommend repairdesk" — 5.0/5 > **aftab** | *December 2, 2024* | Consumer Electronics | Recommendation rating: 10.0/10 > > **Pros**: Cannot find better software than this. Good thing there is a lot of integration and can be used on any device. > > **Cons**: So far I do not see any cons. I am very happy with the software. > > \[sensitive content hidden\] Bhai and \[sensitive content hidden\] Bhai are very honest and hard working team at repairdesk and helped me alot in my first days set up and they are available even out of hours for me if I face any issue. I needed a few extra in the software and they made it available to us. They are like my family now. Thank you repairdesk. ----- ### "Teknikporten" — 5.0/5 > **alireza** | *November 8, 2024* | Computer Hardware | Recommendation rating: 10.0/10 > > **Pros**: RepairDesk truly stands out as a complete solution for our business\! It covers all our needs for daily operations and management, seamlessly supporting both our day-to-day tasks and long-term growth. The platform's comprehensive features make everything—from inventory management to customer tracking—remarkably smooth, saving us valuable time and effort. With RepairDesk, we feel empowered to focus more on growing our business while knowing our operations are in good hands. Highly recommended for anyone looking to streamline their repair business\! > > **Cons**: While RepairDesk has been fantastic overall, one area for potential improvement is the check-in and ticket creation process. During particularly busy hours, this can sometimes create a slight bottleneck for walk-in or drop-in customers. That said, with good customer management skills, it’s usually manageable, and certainly not a dealbreaker. The platform’s many benefits far outweigh this minor inconvenience, and we’re confident that RepairDesk will continue to improve with future updates. Overall, we're very happy with it\! > > Overall, I had a great experience with onboarding—the process was smooth, thorough, and set us up for success right from the start. The support team has been outstanding as well; they’re always available, responsive, and ready to help whenever we have questions or need assistance. This level of customer care has made a real difference, and it’s clear that the RepairDesk team is dedicated to helping their clients succeed. Highly recommend for any repair business looking for a reliable and supportive partner\! ----- Page: 1 / 11\ Next: [Next page](https://www.getapp.ca/software/110211/repairdesk?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/110211/repairdesk) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data