About Auvik

Auvik's cloud-based network management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. Real-time network mapping and inventory mean you'll always know exactly what's where, even as your users move. Automated config backup and restore on network devices mean you'll mitigate network risk with no manual effort. And Auvik TrafficInsights shows you who’s on the network, which apps they’re using, and where their traffic is going.

Key benefits of Auvik

Real-time network mapping & inventory: Quickly discover and audit new networks. Then, stay in the loop—you’ll always know exactly what’s where, even as your users & devices move.

Automated config backup & restore on network devices: Mitigate network risk with no manual effort.

Deep insights into network traffic & flows: Quickly solve network bottlenecks and spot potential security vulnerabilities.

Automated network monitoring: See and solve issues—before they become big problems.

Secure remote access to network devices: Manage the network from anywhere you are.

Full visibility & powerful troubleshooting features: Empower team members at all levels to resolve problems hours faster.

Integrations with systems you use every day: Improve the efficiency of your team’s workflow with integrations into ticketing systems, remote management systems, documentation and reporting tools, chat apps, and more.

Fast and easy to install: Deploy a collector in minutes. No new hardware, no onerous configuration.

Vendor-neutral: Support for 15,000 devices from 700+ vendors—& growing.

Free support: We’re always here for you. Call or email us as often as you need to.

Devices

Business size

S M L

Markets

United Arab Emirates, Afghanistan, Antigua & Barbuda, Albania, Armenia and 136 others, Angola, Austria, Australia, Azerbaijan, Bosnia & Herzegovina, Barbados, Belgium, Burkina Faso, Bulgaria, Burundi, Benin, Brazil, Bahamas, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Côte d’Ivoire, Cameroon, China, Costa Rica, Cuba, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Estonia, Egypt, Western Sahara, Eritrea, Spain, Ethiopia, Finland, France, Gabon, United Kingdom, Grenada, Georgia, Ghana, Guinea, Equatorial Guinea, Greece, Guatemala, Guinea-Bissau, Honduras, Croatia, Haiti, Ireland, Israel, India, Iraq, Iran, Iceland, Italy, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Comoros, St. Kitts & Nevis, Kuwait, Kazakhstan, Lebanon, St. Lucia, Liberia, Lesotho, Lithuania, Latvia, Libya, Morocco, Moldova, Montenegro, Madagascar, North Macedonia, Mali, Mauritania, Malta, Malawi, Mexico, Mozambique, Namibia, Niger, Nigeria, Nicaragua, Netherlands, Norway, Oman, Panama, Pakistan, Poland, Portugal, Qatar, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Seychelles, Sudan, Sweden, Slovenia, Slovakia, Sierra Leone, Senegal, Somalia, South Sudan, El Salvador, Syria, Eswatini, Chad, Togo, Tajikistan, Turkmenistan, Tunisia, Turkey, Trinidad & Tobago, Tanzania, Ukraine, Uganda, United States, Uzbekistan, St. Vincent & Grenadines, Venezuela, Yemen, South Africa, Zambia, Zimbabwe

Supported Languages

English

Images

Auvik Topology Map
Auvik Device Inventory
Auvik TrafficInsights Application Visibility
Auvik Detailed Stats
Auvik Configuration Comparison
View 6 more
Auvik video
Auvik video
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Auvik screenshot: Auvik Topology Map Auvik screenshot: Auvik Device Inventory Auvik screenshot: Auvik TrafficInsights Application Visibility Auvik screenshot: Auvik Detailed Stats Auvik screenshot: Auvik Configuration Comparison

Features

Total features of Auvik: 73

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Tracking Software
  • Audit Management
  • Authentication Software
  • Backup and Recovery
  • Bandwidth Monitoring
  • Bandwidth Troubleshooting
  • Baseline Manager
  • Change Management Software
  • Chat/Messaging
  • Color Codes/Icons
  • Configurable Workflow
  • Configuration Management
  • Connectivity Management
  • Customizable Branding
  • Dashboard Software
  • Data Import/Export
  • Data Mapping
  • Data Visualization Software
  • Device Auto Discovery
  • Email Alerts
  • Event Logs
  • Event Tracking
  • For MSPs
  • Hierarchical Mapping
  • Historical Audit
  • Historical Reporting
  • Historical Trend Analysis
  • IP Address Monitoring
  • IT Asset Management Software
  • IT Reporting
  • IT, Server & Network Monitoring Software
  • Internet Usage Monitoring
  • Inventory Management Software
  • Inventory Tracking
  • Issue Management
  • Knowledge Management Software
  • Location-Based Mapping
  • Map Exporting
  • Mobile Access
  • Monitoring
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring Software
  • Network Resource Management
  • On-Demand Mapping
  • Performance Management
  • Performance Metrics
  • Procurement Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Alerts
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Self Service Portal
  • Self-Updating Maps
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Third Party Integrations
  • Threshold Alerts
  • Two-Factor Authentication
  • Uptime Reporting
  • Visual Analytics
  • Web Traffic Reporting

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Reviews

Overall rating

4.7 /5
(63)
Value for Money
4.4/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support Software
4.7/5

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Showing 5 reviews of 63
Garry A.
Overall rating
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

Totally love Auvik! It has changed the way we manage networks!

Reviewed on 2017-11-21

Pros

Remote access to routers/switches/devices that do not have their own cloud management.
Custom alerting.
Integration with our Autotask, our PSA (Ticketing) system.
Dynamic network maps.
Layer 1 to Layer 3 visibility.

Cons

Some of the MIBs are not fully developed yet. As a relatively new product in the market there is some maturity to come as products are added and integrations and support deepen for existing products.

Matthew G.
Overall rating
  • Company size: 51-200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

This is honestly one of my favorite products to use. It's the most fun I have using IT...

Reviewed on 2018-01-12

Pros

Auvik is great for mapping out your networks. It's really nice to get an overall view of your networked devices and how they all connect to each other. And it's wonderful for troubleshooting outages and connection issues because you can see everything including the actual switch ports being used. But my absolute favorite part of Auvik is the discovery portion. You install the agent and it goes out and sees what networks it can see. And then it starts querying the devices with either the default credentials it has or the ones you put in yourself. And it starts building out your network. It shows you where everything is and guesses at the things, like unmanaged hubs, that it can't see. And then it finds new networks and asks if you want to scan those too and you have your main office and all the branches all in one beautiful picture with different lines indicating Layer2/Layer2/VPN/Wireless and I just find it so enjoyable.

It also is great for MSPs. The billing breakdown is very nice, and it's very easy for us to have access to all our clients but then give our clients access to just their own stuff. And the notifications are easy to setup and very granular.

Cons

Honestly I have very few problems with Auvik. Sometimes it's harder to view really large networks in an easy way. I would like better options for exporting the network map but I honestly might just not understand how to use the options I have now. I would like some more integrations but they are constantly working on that, and they have already announced IT Glue integration, so it's a very small issue.

Dave K.
Overall rating
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

For the most part good except for the inability resolve the false down alerts we are getting

Reviewed on 2018-05-15

Pros

Network discovery and SNMP monitoring. Remote access to network devices without needing to remote into a local computer.

Cons

Too many false alerts on devices being down that aren't down so it has almost gotten to a point we ignore all alerts

Jorge M.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Auvik has enabled us to do a complete transformation of our network monitoring and management

Reviewed on 2020-08-04

Most of the time we've received an excelent support on both commercial and technical sides. At the...

Most of the time we've received an excelent support on both commercial and technical sides. At the very beginning it surprised us how the people at Auvik were 100% reluctant to enable a proof of concept for a customer. Now we got used to this not being an option as we have with other vendors.
Technically, Auvik has enabled us to transform a lot of our network and IT operations processes, we are more efficient and effective, both on the management and on incident response. So, even if we don't get the best licensing model, the product is worth the price.
Right now we are deploying the API to automate some processes, which will increase even more the value we are getting from Auvik.

Pros

Auvik's multi-tenancy, the deployment model using local collectors, Auvik's API, and the way Auvik discovers networks and then shows the network diagram.

Cons

Being forced to get advanced traffic insight licensing for all the devices on a tenant, when it makes sense to get it only for some of them. Also, being forced to a 40 nodes with basic licensing. It would've been a lot better for us to get only 30 and maybe 15 advanced licensing add-ons. Also, having to pay licensing for customer proofs of concept. We would like to have independent roles for network, security and server managers.

Chris M.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Best tool we use

Reviewed on 2019-01-13

We have been using this software for about a year now as a MSP. It's great. Any network issue...

We have been using this software for about a year now as a MSP. It's great. Any network issue pops up, we just go to auvik, and we can usually pinpoint it to a specific device, or network connection. Not long ago, we had the primary DC that authenticated all vpn traffic go down. i could not remote into the network. However, we were able to use Auvik to create a new VPN tunnel into one of the servers and then get everything fixed from there. You can back up, and do change control on all your network devices. It's easily worth the cost in time saved troubleshooting issues on the network.

Pros

Great insight into all parts of your network. Allows you to open vpn tunnels into network. Great at being able to map out all devices and your network.

Cons

It's intimidating at first, until you learn how to use it.

Showing 5 reviews of 63 Read all reviews

Auvik FAQs

Below are some frequently asked questions for Auvik.

Auvik offers the following pricing plans:

  • Starting from: US$150.00/month
  • Pricing model: Subscription
  • Free Trial: Available

All plans include: unlimited users, unlimited network sites, unlimited endpoints, unlimited support and no additional maintenance fees. Pricing is per switch, router, firewall & physical Wi-Fi controller. All other devices, including access points & endpoints, are monitored for FREE. Volume discounts apply.

We do not have any information about Auvik features

Auvik has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Auvik supports the following languages:

English

Auvik supports the following devices:

Auvik integrates with the following applications:

Autotask PSA, BrightGauge, ConnectWise Manage, Continuum, Freshdesk, IT Glue, Liongard, Microsoft Teams, OpsGenie, Passportal, ScalePad, ServiceNow, Slack

Auvik offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

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