UChat
UChat
About UChat
UChat is a messaging platform that lets businesses chat with their customers on websites and mobile apps. With UChat, you can build and deploy chatbots on 12 social channels including Facebook Messenger, Skype, Line, Slack, SMS and more.
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73 Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
Incredbile chatbot solution
Reviewed on 2023-03-29
Totally loved it. Uchat reduced our support by automating the most part of it. it is literally...
Totally loved it. Uchat reduced our support by automating the most part of it. it is literally gamechanger. especially when we are planning to scale.
Pros
The best part of UChat is its flow builder. It is very intuitive to use and easy to setup.
Cons
There are really no major cons. If there is a minor bug here and there, the support team is prompt to resolve it in a day!
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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- Value for Money
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- Likelihood to recommend 10.0 /10
Effortless and Powerful Chatbot Solution for Multi-Channel Engagement
Reviewed on 2024-11-06
My overall experience with UChat has been highly positive. The platform's intuitive design and...
My overall experience with UChat has been highly positive. The platform's intuitive design and powerful features allow me to create sophisticated, multi-channel chatbots effortlessly. I appreciate the flexibility UChat offers, from automating responses to integrating AI and NLP for enhanced client interaction. Though the extensive options required some initial learning, it ultimately helped me streamline my customer engagement, boost efficiency, and customize client journeys. UChat's support team and updates also reassure me that it's a reliable choice for long-term use.
Pros
I love UChat's easy and intuitive interface, allowing me to build smart, multi-channel bots without coding, which speeds up communication and boosts productivity.
Cons
The mobile app has been reported to need updates to enhance speed and usability, aiming to match the performance of global messaging apps.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 7.0 /10
Easy Chat
Reviewed on 2022-08-30
UChat is a good way to communicate with your teammates
UChat is a good way to communicate with your teammates
Pros
Uchat item itself is so flexible and able - seemingly the finest out there - and the group is greatly responsive to input and they're making overhauls appropriately
Cons
There were times when limitations on assets were forced by the group. I can still live with this knowing that this is often fair a transitory impediment
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 10.0 /10
Can't go wrong with Uchat. It's incredible!
Reviewed on 2023-10-05
The Uchat platform is incredible. Then you add the team. Then you add the integrations (particularly...
The Uchat platform is incredible. Then you add the team. Then you add the integrations (particularly AI) and it can't be beat. It really is that good.
Pros
Their team is top notch. They listen to their customers. They provide incredible educational resources. They implement new features all the time. I don't know how they do it it all. It's amazing.
Cons
I used to say reports, but in the last couple of months they have really improved this area.... Now, if I had to say something, I'd probably say that their team is I know this isn't a disadvantage, but the team releases new features so quickly, I always feel like I'm behind. So,
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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- Likelihood to recommend 8.0 /10
Best chatbot on the market
Reviewed on 2023-05-25
It helps to handle more works that can be done by chatbot, such as shipping status, payment status....
It helps to handle more works that can be done by chatbot, such as shipping status, payment status. etc. It saves us time and labor.
Pros
Integrated with many live chat apps, such as Jivochat, slack, etc.
Cons
A little slow responding time when the first message from uchat to Jivochat.
UChat FAQs
Below are some frequently asked questions for UChat.Q. What type of pricing plans does UChat offer?
UChat offers the following pricing plans:
- Starting from: US$10.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
UChat business plan start from $10 per month with 1 bot, 1000 subscribes & 5 members. Plus you can easily add more bots, subscribers, or team members with our add-ons.
Q. Who are the typical users of UChat?
UChat has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does UChat support?
UChat supports the following languages:
English
Q. Does UChat support mobile devices?
UChat supports the following devices:
Q. What other apps does UChat integrate with?
UChat integrates with the following applications:
360dialog, ActiveCampaign, Calendly, Cloudinary, Dialogflow, Gmail, Google Sheets, Instagram, Mailchimp, Make, Messenger, Pabbly Connect, PayPal, Shopify, SignalWire, Slack, Stripe, Twilio, Viber, WA.Team, WhatsApp, WooCommerce, Zapier
Q. What level of support does UChat offer?
UChat offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat
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